Sat.Feb 09, 2019 - Fri.Feb 15, 2019

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Release Frequency: A Need for Speed

Split

If your release train is moving slower than you would like, take a look at the three essential ingredients you should have. There is no debate that engineering teams everywhere are moving faster than ever before. If we rewind just 20 years, it took Microsoft two years to build Windows XP and it was shipped as a CD. Since then, the industry has turned it up a notch in velocity every five years.

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Prioritize Opportunities, Not Solutions

Product Talk

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How to Include Stakeholders in the Product Planning Process

ProductPlan

Unless your company is literally a one-person show, your role as a product leader includes stakeholder management. And including stakeholders in your product planning process is a key part of that. In today’s article we’ll take a look at which stakeholders need to be included in the product planning process, why they need to be included, and several tactics for including them.

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Changing the game with decisive action

Lead on Purpose

You have created the vision for your products; you’ve built trust among your teams; you’re working hard to motivate team members to do great things; and you’re working to develop your teams with insight and direction.

Vision 210
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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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5 strategies to drive your next wave of growth

Intercom, Inc.

You often hear great talks about the founding story and how to drive that first phase of growth. At SaaStr , I talked about what happens after that, how you can drive your next phase of growth. When you are starting a business, or joining a new one, you are excited and full of ideas. You probably have a goal in mind. It might be to launch a new product, to define a new category or to hit $1M in revenue.

Strategy 188

More Trending

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Negative Trends in Product Management

The Product Guy

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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Video: What is Product Management?

Sachin Rekhi

Video: What is Product Management? Slides: What is Product Management? In January I was invited to the UserTesting Sales Kick-Off in Napa Valley to give a keynote on product management. This was a far more foundational talk compared to many I've given in the past, really trying to establish what the role is all about for those just starting to get familiar with it.

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Why SaaS growth isn’t just about acquiring new customers

Intercom, Inc.

Unless your business is transactional, nurturing your existing customers should be just as important as acquiring new logos. The way I see it, closing a deal is just the first step. It’s what comes after – onboarding, upselling and cross-selling, renewal – that determines your customers’ ability to grow with your product and, consequently, the fate of your own growth.

Startups 184
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Why Product Thinking is the Future for Product Management

Mind the Product

I believe the future of product management is product thinking. And product coaching is how we get there. I have worked with in product for most of my career. Building products for big corporates, small startups and scale-ups. Mostly I have been on the consulting side, meaning I have always had to hand over what I have built to someone else. What I have seen, is that both startups and big corporates have issues in understanding how to be more product-led without the right mindset and framework.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Cheap Experiments & Rapidly Ridding Risk

The Product Guy

Thank you to everyone who attended the latest roundtable meet-up of The Product Group and discussed Cheap Experiments & Rapidly Ridding Risk and debated Featured Product, Indicative… And, also, thank you to our awesome sponsors who make everything possible…

Events 132
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How to Make Connections That Count — Advice From a Silicon Valley Veteran (and Introvert)

First Round Review

Karen Wickre is routinely described as someone who knows everyone, even though she admits to being an introvert. Here, she shares three no-pressure networking strategies from her new book, unveiling the templates, tactics and exercises that have turned her into one of the most connected veterans of Silicon Valley.

Books 110
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Stars in their eyes – why we changed our emoji ratings

Intercom, Inc.

We all know the importance of measuring the quality of your interactions with your customers. Asking for feedback from customers helps managers spot and reward star performers and identify opportunities to improve the quality of support their team provides. There are numerous industry standards for this – Customer Effort Score (CES), Customer Satisfaction (CSAT), Net Promoter Score (NPS), etc.

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Thank you for Helping to Build Better Products at #MTPEngage Manchester 2019

Mind the Product

On February 8th and 9th we got together in Manchester to put the challenge out to build better products via our workshops and conference. We got 24 of the world’s best product people on stage at Manchester Central and covered pretty much every element of managing products and what influences them. We come together to share our stories and our knowledge, to learn and to grow our networks.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Positive Trends in Product Management

The Product Guy

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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How to Make Connections That Count — Advice From a Silicon Valley Veteran (and Introvert)

First Round Review

Karen Wickre is routinely described as someone who knows everyone, even though she admits to being an introvert. Here, she shares three no-pressure networking strategies from her new book, unveiling the templates, tactics and exercises that have turned her into one of the most connected veterans of Silicon Valley.

Books 110
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We’re Evolving Our Product’s North Star Metric. Here’s Why.

Amplitude

At Amplitude we’re big believers in product teams aligning their vision and strategy to a north star metric. In fact, we believe so strongly that this framework helps transform product organizations that we host workshops about it across the globe. This isn’t just a “set it and forget it” thing we do at the leadership level. We organize our product team around our own north star and its leading indicators—this has been a very successful strategy for us, driving more than 4x growth of our user ba

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Ben Holland-Arlen on how the Salesforce UX team is working remotely

Miro

Leading tech companies are often the first to test out innovative methods of work (like Agile), so it’s no surprise that they’re also beginning to hire remote workers and organize distributed teams. This approach allows them to attract best talent while reducing costs. We talked to Ben Holland-Arlen, an experienced UX leader, and asked him about […].

UX 86
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Is London calling for your next product management job?

The Product Guy

If you are a great product person looking for a great product job, or vice versa, check out our job board. Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. . Each week we highlight some of the recently posted openings. Check out this week’s newest, below….

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Don’t get tricked by Metric(k)s.

The Product Coalition

Source: Blog The core of a product manager’s job revolves around metrics. What distinguishes great product managers from the rest is their ability to pay heed to the right metrics at the right stage of AARRR (more popularly known as pirate metrics¹). This framework was developed by Dave Mcclure and here is what it stands for: AARRR: Acquisition, Activation, Retention, Revenue, Referral Each of these 5 stages warrants different sort of metrics to be focused upon.

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Why I Moved From Customer Success to Product-led Growth

Gainsight

Last month, I quit my position as head of Customer Success at my company, RD Station. It was a dream job for a CS leader, if I may say so myself. In those six years leading the team, I’ve led its growth from one person to 180 people that are now spread across five different functional teams: Customer Success Manager (CSM), Partner Success Manager (PSM), Professional Services, Support, and CS Ops.

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Prianka Rayamajhi on aligning the Copper design team around a shared vision

Miro

Leading tech companies are often the first to test out innovative methods of work, so it’s no surprise that they’re also looking for ways to collaborate efficiently on complex projects. We talked to Prianka Rayamajhi, an experienced Product Design leader, and asked her about the best practices for visually documenting and collaborating on cross-functional projects […].

Vision 86
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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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How we used customer feedback to launch our Slack integration in 20 days

ProductBoard

Previously, Geda talked about how we use the Customer Discovery Process to make sure we are building the right products. Based on feedback we had been getting about how our customers manage their workflows, we recently launched our Slack integration so that users can push their customer feedback sitting across a variety of conversations in Slack into our Insights board.

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The SaaS Marketing Metrics that Matter to Product Managers

ProductPlan

Product managers and marketers share many of the same goals. But if marketing isn’t your thing, you might not know a ton about the various SaaS marketing metrics. Understanding how marketers gauge their progress can help you be a more balanced product manager. And, in some cases these marketing metrics can even influence the product roadmap. So today, we’re going to buckle up and take a ride into the minds of our marketing peers.

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How to Prevent Blind-Side Churn by Identifying and Aligning With Customer Stakeholders

Gainsight

I frequently hear from customer success and sales leaders that two of the most common reasons for churn or downsell (revenue compression) are executive/sponsor change and lack of perceived value (for your product/service). When I dig into this some more, the most actionable root causes turn out to be a few things: We are not aware of the shifting priorities at our customers’ businesses (hence we cannot keep up with change in what “value” means to them).

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Suneet Bhatt on the best onboarding practices for a distributed startup

Miro

Onboarding new people at a company can be a challenge. As a leader, you need to create a process that gives a new hire the ability to understand your team’s unique workflow and goals, and also ensure that they are fully equipped to start working and secure their first wins. These few months are so […]. The post Suneet Bhatt on the best onboarding practices for a distributed startup appeared first on RealtimeBlog | A blog by RealtimeBoard.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!