Melissa Perri

JUNE 15, 2015

Creating Effective MVPs Full Day workshop is coming to NYC on July 16, 2015! Full Day Workshop on July 16, 2015 in Manhattan (9:30am - 5:00pm). Only 20 tickets available! Buy Tickets Now. Traditionally there is usually little validation before work begins on a new product; and teams end up wasting time building something that no one wants. User Experience suffers and companies are left with products and features that remain unused.

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Workshop Customer Experience Feedback Software User Testing 120

Sachin Rekhi

JUNE 18, 2015

Over the past year at LinkedIn I developed a strong appreciation for using Net Promoter Score (NPS) as a key performance indicator (KPI) to understand customer loyalty. In addition to the standard repertoire of acquisition, engagement, and monetization KPIs, NPS has become a great additional measure for understanding customer loyalty and ultimately an actionable metric for enhancing your product experience to deliver delight.

Product Research 107

Product Research Customer Experience User Testing KPI 107

Bryce York

JUNE 17, 2015

These are my takeaways and my own perspective on a Fishburners ‘Learn From A Burner’ presentation given by Rod Bishop of Jayride on his company’s Decision Making Framework. I refer to this as the $2.4M Decision-Making Framework due to its fundamental role in helping Jayride reach its current market position including raising a total of $2.4M.

Framework 52

Framework Systems Review Document Vision 52

DISQO

JUNE 15, 2015

With the rise of ‘lean’ methodologies and literature, product managers today understand that continuously generating user feedback throughout the product lifecycle can help mitigate the risk of wasting resources to build something no one wants. In theory, user feedback can enable product managers to apply a data-driven approach to decision-making, so that only demanded features and products get built.

User Testing 49

User Testing Technical Review Data Visualization Customer Feedback 49

Speaker: Kat Conner

The challenge of delivering the right product at the right time while aligning with strategic objectives is more pressing than ever. Product management is evolving and gaining greater recognition as the means to creating this connection. Join our upcoming webinar and learn how to streamline your product development processes, infuse product thinking across the organization, and bridge the gap between vision and delivery.

Product Management

TSIA

JUNE 18, 2015

The way customers are consuming technology is rapidly changing, and more attention is being paid to how suppliers are able to provide outcomes, rather than just products and services. While this industry-wide transformation is impacting everybody, not everyone will be impacted at the same rate. Professional services organizations still receive the majority of their revenues from Level 2 offers, but there is a way to ease into Level 3 and Level 4 outcome-based models by focusing on customer adopt

Technology 40

Technology 40

UserTesting

JUNE 15, 2015

Today’s guest post comes from veteran startup founder Hernán Amiune. Enjoy! The two scarcest resources for any entrepreneur are time and money. In the last ten years I’ve founded five startups and been an investor, and mentor, to many … The post 5 Ways to Improve Your Startup’s User Experience appeared first on UserTesting Blog.

Customer Experience 31

Customer Experience User Experience Startups Blog 31

DISQO

JUNE 15, 2015

With the rise of ‘lean’ methodologies and literature, product managers today understand that continuously generating user feedback throughout the product lifecycle can help mitigate the risk of wasting resources to build something no one wants. In theory, user feedback can enable product managers to apply a data-driven approach to decision-making, so that only demanded features and products get built.

Product Research 40

Product Research User Testing Technical Review Data Visualization 40

DISQO

JUNE 15, 2015

With the rise of ‘lean’ methodologies and literature, product managers today understand that continuously generating user feedback throughout the product lifecycle can help mitigate the risk of wasting resources to build something no one wants. In theory, user feedback can enable product managers to apply a data-driven approach to decision-making, so that only demanded features and products get built.

Product Research 40

Product Research User Testing Technical Review Data Visualization 40

UserTesting

JUNE 19, 2015

You’d never publish an app without QA testing it. But QA testing alone won’t tell you whether your real users are going to understand (or like) your product —or whether you’ll be condemned to months of one-star reviews and correcting … The post How to Get Rapid User Feedback on Your Mobile App Prototype appeared first on UserTesting Blog.

User Testing 20

User Testing Feedback Software Customer Feedback Product Research 20

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Product Management

UserTesting

JUNE 19, 2015

You’d never publish an app without QA testing it. But QA testing alone won’t tell you whether your real users are going to understand (or like) your product —or whether you’ll be condemned to months of one-star reviews and correcting … The post How to Get Rapid User Feedback on Your Mobile App Prototype appeared first on UserTesting Blog.

User Testing 20

User Testing Feedback Software Customer Feedback Product Research 20

UserTesting

JUNE 15, 2015

Today’s guest post comes from veteran startup founder Hernán Amiune. Enjoy! The two scarcest resources for any entrepreneur are time and money. In the last ten years I’ve founded five startups and been an investor, and mentor, to many … The post 5 Ways to Improve Your Startup’s User Experience appeared first on UserTesting Blog.

Customer Experience 20

Customer Experience User Experience Startups Blog 20