Sat.Mar 23, 2019 - Fri.Mar 29, 2019

How to learn from churn – designing good user offboarding

Inside Intercom

We’ve all signed up for a product only to realize a few months later that it didn’t quite fit our needs. Think about that gym membership you bought in January you’re still paying for even though the last time you went to the gym was in early February.

Dungeons and Dragons slays Agile

BrainMates

I had so much fun when I was a kid in my first years of high school discovering Dungeons and Dragons.

Agile 52

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Why customer success matters

Lead on Purpose

Think about a product you use regularly. Why do you use it? Why do you love it? What keeps you coming back? When creating a product or service, you want your users and buyers to answer these questions with positive … Continue reading → Innovation Product Management #CustomerSuccess customer retention markets product service technology

The Global Benchmark Survey: Product Management Skills – Initial Insights

280 Group

Late last year, 280 Group conducted its most ambitious and comprehensive survey to date, to learn more about the skill levels of product managers across the globe. We invited over 30,000 product managers to participate, and received nearly 4,000 responses.

How Much is that Feature in the Window?

Speaker: Nils Davis, Principal, NPD Associates

Roadmaps are about the future, and talking about a roadmap means talking about the future. But how you tailor that conversation depends on who you’re having it with, because your stakeholders’ vision for the future and your customers’ vision are likely two different things. Every audience has their own needs and expectations that you are working to fulfil, and as a product manager, it is up to you to manage these many moving parts. A conversation about creating value is going to vary based on whether or not you’re asking someone to buy your product, or fund it.

Mastering Design Sprints – Kai Haley on The Product Experience

Mind the Product

Kai Haley is Google’s Lead of Design Relations, but in her spare time she also looks after the company’s internal Design Sprint Academy.

More Trending

4 Steps for Designing a Healthy Interconnective Infrastructure

Lead on Purpose

Guest post by Yvette Bethel Your interconnective infrastructure is the framework that facilitates interpersonal and other work relationships. It is important to realize that it doesn’t only encompass interpersonal relationships, it also incorporates your communication channels, organizational structure, policies, procedures, … Continue reading → Integrity Trust Innovation performance relationships strategy

Transition Into Product Management From a Technical Role

Proficientz – Product Management University

The transition into product management from a technical role is one of the most difficult. Of all roles that touch the product, technical roles are the furthest removed from the market and the customers. It can be done successfully however, as many engineers have already proven.

B2B 141

Why the Worst Product Managers Expect the Best

Mind the Product

With each product I’ve built, things have rarely come together exactly as planned. But it’s not the inconveniences, technical challenges, or misguided people that are the problem. It’s that we ever allow them to catch us off guard in the first place. Anyone can operate under ideal conditions. But ideal conditions are the exception, not the rule. Eighty percent of your time building product will take place in a maelstrom of ambiguity and obstacles.

Data Literacy 101

Piyanka Jain

Joel is the newly-appointed CEO of a 100-year-old consumer company. He has been brought in with a vision to make the company customer-centric and tasked with leading digital transformations so that it is at par with the new information era.

Why Smoking Costs Employers More Than They Realize

Your employees are smoking, and at a cost of $7,000 per year for each employee who smokes, that adds up - fast! This free report will show you how an effective cessation program pays for itself.

Product Over Process

ProductCraft

While on a preschool tour for my toddler, I came across this poster describing “Product vs. Process.” It turns out “Product vs. Process” is a known early childhood educational framework. I’m a first-time parent, so I’m still learning.

Product Success Management Issues – Raghu Ramanujam – Episode – PSMI004

Spice Catalyst

This is the fourth episode of our Product Success Management Issues podcast is with Raghu Ramanujam. He is currently Vice President of Tambora Systems. LinkedIn This is the fourth episode of our Product Success Management Issues podcast is with Raghu Ramanujam.

Why Moderated User Research is Worth the Cost

Mind the Product

This article explores the value of both moderated and unmoderated user research. It outlines the differences between the two, and looks at the potential options for product managers in the light of timeline, budget, and expected revenue. And while moderated research may be expensive, it’s my view that the benefits it delivers are worth the cost. Unmoderated research can be useful in certain scenarios, but it is important to recognize its limitations.

Be a Better Marketer with AI

Pragmatic Marketing

“Is artificial intelligence going to take over marketers’ jobs?” ” is the new “Is email marketing dead?” ” in online marketing.

Building Healthy Innovation Ecosystems for Your Projects

Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic

In this webinar, Nick Noreña will walk through an Innovation Ecosystem Model that he and his team at Kromatic have developed to help investors, heads of product, teachers, and executives understand how they can best support innovation in their own ecosystem. He'll also go over metrics we can use to measure the health of our ecosystems as we build more resources for innovators.

Be a Product Owner, Not a Backlog Owner

ProductCraft

One specific antipattern in Agile software development involves a product owner (or product manager) morphing into a “backlog owner.” ” So, what exactly is a “backlog owner?” ” To understand that term better, let’s first look at what a product owner does.

Agile 102

Cosmos versus chaos. Brief guide to development methodologies that improve efficiency.

The Product Coalition

Software development is rarely linear. As the project moves along, the customer may want new features, or have new functionality requirements that conflict with the existing application architecture.

Growth Hacking for Product Managers by Chris Long

Mind the Product

Chris Long , Product and Growth Leader and part of the new product development team at Booking.com, introduced the ProductTank community of Karlsruhe to processes and models to drive product growth. Growth and Product Management. Chris says that product managers often are unaware of their responsibility in the growth process.

Be a Better Marketer with AI

Pragmatic Marketing

“Is artificial intelligence going to take over marketers’ jobs?” ” is the new “Is email marketing dead?” ” in online marketing.

How to Choose the Best Embedded Analytics Solution to Modernize Your Application

If you are looking to modernize your application to improve competitiveness, then one of the quickest wins you can have is to embed sophisticated analytics that will wow your existing and prospective customers.

Product Love Podcast: May Habib, CEO and Co-Founder of Qordoba

ProductCraft

This week on Product Love, I talked to May Habib, the co-founder and CEO of Qordoba.

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How to Close the Loop With Customer Feedback

Gainsight

There’s nothing worse than submitting feedback about a product you love and hearing nothing back. Okay, there’s probably a few things that are worse, but it’s still pretty painful when it happens.

How I Fail – A Founder’s Perspective by June Angelides

Mind the Product

A former tech investment banker, June Angelides is the founder of Mums in Technology, the first child-friendly coding school in the UK. A lack of options for learning alongside her baby led June to create a skills-based tech programme for like-minded mothers raising children. In this ProductTank London talk, June demonstrates a new way for organisations to approach learning for mothers while helping to close the gender gap in tech.

5 Unique Ways to Improve User Activation [Tips & Examples]

Userpilot

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Build vs Buy: 10 Hidden Costs of Building Analytics with UI Components

Many teams, as a logical first step, choose to build their own analytics with the help of UI components. But eventually you’ll find that doing it yourself and at scale has hidden costs. Consider these 10 factors when deciding whether you should build analytics features with UI components.

What to do if you only have $100 to spend on User Testing

Usersnap

User testing is a bit like sports. Almost everyone agrees that it is essential, but only a few manage to do it regularly. Quite often getting your product tested by real people is skipped because of budget constraints and exploding costs in development.

Crafting a Customer-Centric Culture: A Conversation With Tatyana Mamut

ProductCraft

Creating a customer-centric culture has never been so important. Most companies can agree on this, yet many don’t know how to form the habits that ensure the customer—not the competitor or anyone else—always comes first. Tatyana Mamut is on a mission to fix this.

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Tester-Powered: How Google Will Support Stadia with Beta

Centercode

You know that classic movie scene where a new kid walks into a classroom and everyone turns to stare? That kid is Google, and the classroom is the gaming industry.

Confluence, ScriptRunner and Impersonation

Modus Create

When running Confluence, your technical team may find itself in a position where it needs to access data via external apps. This can be a typical problem for advanced users of Atlassian tools, who have engineering teams wishing to pull data into other services or applications.

More Effective Agile Leadership

Speaker: Steve McConnell, CEO, Construx Software

In this talk, Steve McConnell, CEO of Construx Software, distills hundreds of companies’-worth of real-world experience into the proven Agile leadership practices that work best. Steve will seamlessly thread together traditional approaches, early Agile approaches, modern Agile approaches, and the principles and context that underlie them all—creating an invaluable resource for Agile leaders, their teams, and their organizations.