Sat.Mar 23, 2019 - Fri.Mar 29, 2019

How to learn from churn – designing good user offboarding

Inside Intercom

We’ve all signed up for a product only to realize a few months later that it didn’t quite fit our needs. Think about that gym membership you bought in January you’re still paying for even though the last time you went to the gym was in early February.

Dungeons and Dragons slays Agile


I had so much fun when I was a kid in my first years of high school discovering Dungeons and Dragons.

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Why customer success matters

Lead on Purpose

Think about a product you use regularly. Why do you use it? Why do you love it? What keeps you coming back? When creating a product or service, you want your users and buyers to answer these questions with positive … Continue reading → Innovation Product Management #CustomerSuccess customer retention markets product service technology

The Global Benchmark Survey: Product Management Skills – Initial Insights

280 Group

Late last year, 280 Group conducted its most ambitious and comprehensive survey to date, to learn more about the skill levels of product managers across the globe. We invited over 30,000 product managers to participate, and received nearly 4,000 responses.

The Ultimate Embedded Analytics Guide

In today’s ambitious business environment, many companies are taking an embedded analytics approach to capitalizing on the value of their information. Learn all about embedded analytics in this guide by Sisense, including a general overview of embedded analytics, the different approaches to embedding BI and analytics, and the benefits and challenges of the most popular BI solution technologies.

Skilled Product Leaders Can Manage Business Disruptions

Product Management Unpacked

A constant in business today is the speed and scope of change. Businesses encounter disruption more frequently than ever. In some cases, disruption can be attributed to innovation.

More Trending

4 Steps for Designing a Healthy Interconnective Infrastructure

Lead on Purpose

Guest post by Yvette Bethel Your interconnective infrastructure is the framework that facilitates interpersonal and other work relationships. It is important to realize that it doesn’t only encompass interpersonal relationships, it also incorporates your communication channels, organizational structure, policies, procedures, … Continue reading → Integrity Trust Innovation performance relationships strategy

Product Success Management Issues – Raghu Ramanujam – Episode – PSMI004

Spice Catalyst

This is the fourth episode of our Product Success Management Issues podcast is with Raghu Ramanujam. He is currently Vice President of Tambora Systems. LinkedIn This is the fourth episode of our Product Success Management Issues podcast is with Raghu Ramanujam.

New Book: Killer Ways To Make Partnerships Work For Product Managers

The Accidental Product Manager

Who was it that said “It take a village…”? They may not have been talking about being a product manager, but they might as well have been. Life has become so complex that product managers can no longer make their product a success just by their own efforts.

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Product Over Process


While on a preschool tour for my toddler, I came across this poster describing “Product vs. Process.” It turns out “Product vs. Process” is a known early childhood educational framework. I’m a first-time parent, so I’m still learning.

6 Styles of Data Analysis and Visualizations

Get inspiration for your next dashboard update in this guide to the six styles of analytics and data visualizations.

Transition Into Product Management From a Technical Role

Proficientz – Product Management University

The transition into product management from a technical role is one of the most difficult. Of all roles that touch the product, technical roles are the furthest removed from the market and the customers. It can be done successfully however, as many engineers have already proven.

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Why the Worst Product Managers Expect the Best

Mind the Product

With each product I’ve built, things have rarely come together exactly as planned. But it’s not the inconveniences, technical challenges, or misguided people that are the problem. It’s that we ever allow them to catch us off guard in the first place. Anyone can operate under ideal conditions. But ideal conditions are the exception, not the rule. Eighty percent of your time building product will take place in a maelstrom of ambiguity and obstacles.

Grocery Store Product Managers Get Ready For The Future

The Accidental Product Manager

Grocery stores are going to have to change to keep up with customer’s needs Image Credit: I-5 Design & Manufacture. Product managers for grocery stores have actually had it pretty easy for quite some time.

Be a Better Marketer with AI

Pragmatic Marketing

“Is artificial intelligence going to take over marketers’ jobs?” ” is the new “Is email marketing dead?” ” in online marketing.

Embedded BI and Analytics: Best Practices to Monetize Your Data

Speaker: Azmat Tanauli, Senior Director of Product Strategy at Birst

By creating innovative analytics products and expanding into new markets, more and more companies are discovering new potential revenue streams. Join Azmat Tanauli, Senior Director of Product Strategy at Birst, as he walks you through how data that you're likely already collecting can be transformed into revenue!

Cosmos versus chaos. Brief guide to development methodologies that improve efficiency.

The Product Coalition

Software development is rarely linear. As the project moves along, the customer may want new features, or have new functionality requirements that conflict with the existing application architecture.

Growth Hacking for Product Managers by Chris Long

Mind the Product

Chris Long , Product and Growth Leader and part of the new product development team at, introduced the ProductTank community of Karlsruhe to processes and models to drive product growth. Growth and Product Management. Chris says that product managers often are unaware of their responsibility in the growth process.

How to Close the Loop With Customer Feedback


There’s nothing worse than submitting feedback about a product you love and hearing nothing back. Okay, there’s probably a few things that are worse, but it’s still pretty painful when it happens.

Be a Product Owner, Not a Backlog Owner


One specific antipattern in Agile software development involves a product owner (or product manager) morphing into a “backlog owner.” ” So, what exactly is a “backlog owner?” ” To understand that term better, let’s first look at what a product owner does.

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Buyer’s Guide for Embedded Analytics

Selecting the right embedded analytics technology in a crowded market filled with sub-categories can be a daunting task. This eBook discusses the top evaluation criteria buyers of embedded analytics need to consider.

What to do if you only have $100 to spend on User Testing


User testing is a bit like sports. Almost everyone agrees that it is essential, but only a few manage to do it regularly. Quite often getting your product tested by real people is skipped because of budget constraints and exploding costs in development.

Why Moderated User Research is Worth the Cost

Mind the Product

This article explores the value of both moderated and unmoderated user research. It outlines the differences between the two, and looks at the potential options for product managers in the light of timeline, budget, and expected revenue. And while moderated research may be expensive, it’s my view that the benefits it delivers are worth the cost. Unmoderated research can be useful in certain scenarios, but it is important to recognize its limitations.

Tester-Powered: How Google Will Support Stadia with Beta


You know that classic movie scene where a new kid walks into a classroom and everyone turns to stare? That kid is Google, and the classroom is the gaming industry.

Product Love Podcast: May Habib, CEO and Co-Founder of Qordoba


This week on Product Love, I talked to May Habib, the co-founder and CEO of Qordoba.


Nine companies share 30+ best practices for creating embedded analytics products

How to Make Your Product Scientifically Irresistible


Your product can’t suck. That’s a given. But it’s also not enough to be a good product that doesn’t hook your customer and connect to their pain points.

The E-Scooter Market is in High Gear, But Are Commuters Pumping the Brakes?


The “last mile” mobility revolution promises to make the experience of getting to and from work better than ever before.

Can there be an all-in-one product management tool?


This is a question we hear a lot. What is the best product management tool? Often this discussion goes down one of two paths. On the first path, what often follows is a laundry list of tools that often includes Slack, Trello, Jira, Google Docs, and so on.

How Prepared Are iOS App Developers For IoT Integration

The Product Coalition

When describing a variety of electronic devices connected via the internet, the “Internet of Things” (IoT) presents a more appealing and acceptable term.

Assessing the Five Styles of Enterprise Business Intelligence

The world of BI and analytics has evolved. Discover the five styles of reporting and analysis, and learn the pros and cons of each in an enterprise scenario.

Crafting a Customer-Centric Culture: A Conversation With Tatyana Mamut


Creating a customer-centric culture has never been so important. Most companies can agree on this, yet many don’t know how to form the habits that ensure the customer—not the competitor or anyone else—always comes first. Tatyana Mamut is on a mission to fix this.


What Is Software Compliance Analytics?


Converting Software Pirates to Paying Customers. Software piracy is still a big issue. Customer overuse is still a big issue. So let ’ s talk about software compliance analytics and the data that helps you convert pirates into paying customers.

Why your customers’ second invoice is so important

Inside Intercom

In the SaaS industry, we have all come to realize that retention is just as important as acquisition. There is no point exerting lots of energy attracting new customers if you struggle to keep your existing customers happy and subscribing to your service.