Sat.Aug 10, 2019 - Fri.Aug 16, 2019

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Show Your Work: How to Justify Your Decisions & Get Stakeholder Buy-In

Product Talk

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Not All Metrics Have to Be Actionable (Gasp!)

ProductCraft

Everyone loves a good metric. As product managers, we probably proudly proclaim that we are getting better at making decisions based on data rather than gut instinct. How everyone gathers, visualizes, and uses information — in product management and beyond — has certainly changed for the better over the years. In the past, we were. Read more » The post Not All Metrics Have to Be Actionable (Gasp!

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How product teams can build effective customer feedback loops

ProductBoard

A lot of companies know how to collect customer feedback. But the real struggle is knowing how to create continuous feedback loops that provide valuable, actionable information that can inform strategic objectives. In this article, we’re going to see: How continuous feedback loops can improve your product The best ways to collect customer feedback How to engage customers with surveys What to do.

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How to Reduce the Product Backlog Size

Roman Pichler

Split the Product Backlog. Faced with an overly long and detailed product backlog, investigate if it does describe one cohesive product. Over time, products can serve an increasingly heterogeneous market and provide a large number of different features, some of which may not be used by all users. If that’s the case for your product, then reduce the product backlog size by unbundling one or more features and releasing them as products in their own right, like Facebook did with Messenger in 2014.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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8 Tips for Building an Executive-Facing Roadmap

ProductPlan

Product roadmaps shouldn’t be created with a one-size-fits-all approach; each audience needs varying levels of detail and transparency. The dates you show customers may not be the same ones shared internally, the product development team requires more granularity than salespeople, and a customer-specific roadmap prunes away anything irrelevant to the client in question.

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Automated customer service should be personal

Intercom, Inc.

Automated customer service isn’t a new concept. We’ve all navigated our fair share of automated phone menus or interacted with support bots to get help. But much has changed, both in usability and customer perception. Voice recognition technology has improved, AI solutions can interpret customer feedback, and chatbots have started to answer the questions they receive, not just pass them off to a human.

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Product Management: Leading by Trust

Product Management Unpacked

Greg Coticchia, the executive director of Carnegie Mellon University’s new Master of Science in Product Management program, was recently a guest on The Pitchwerks Podcast , a weekly audio show hosted by Scot MacTaggart that talks about sales, marketing and startups. During the show, the dynamic duo discusses some of the nuances related to a career in product management including why leading by trust is critical for being a great product manager.

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Platform Management by Brandon Chu

Mind the Product

At #mtpcon San Francisco, Brandon Chu, VP of Product at Shopify, provides some insight into what he considers the most interesting challenge in his career: managing platforms. In this talk he shares what platforms can mean for our product strategies, and what his team learned as they discovered how to build a platform at Shopify. What are Platforms?

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How the cloud is reshaping small business productivity

Lead on Purpose

Guest post by Shyamal Parikh According to a research by Cisco, cloud data centers will process 94% of workloads by 2021. Businesses are changing the way they work.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Lean UX author Jeff Gothelf on why design must have a seat at the table

Intercom, Inc.

? ?. If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. Author Jeff Gothelf sees this all the time in his work as a consultant for medium- and large-sized companies, and it inevitably leads to a culture clash where designers feel unvalued.

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1 in 100 #prodmgmt

The Product Guy

Not too long ago I had the pleasure of sitting down with 100PM to talk about my product management experiences and journey. I cover a lot of ground in this podcast, from founders as product people to effective product training to MUCH MORE! Check it out @ [link]. Enjoy! Jeremy Horn. The Product Guy.

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Enabling Outcome-Oriented Product Organisations Through OKRs by Sonja Mewes

Mind the Product

While most product people can agree on the attributes of an effective goal, turning them into tangible results is a different story. Goals quickly lose their effectiveness when product teams are not able to link them to the actions of their daily work. However, before you join in the OKR hype, it makes sense to take a couple of steps back. In this MTP Engage Hamburg talk, I use the learning journey of the (fictional) start-up Analytico to walk through the stages of getting started and scaling ob

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Scrum First Principles

The Product Coalition

TL; DR: Scrum First Principles Popularized by Elon Musk, utilizing first principles thinking to solve problems in an innovative, creative, and less biased way has proven popular in the tech community. Given that its sibling empiricism is an integral part of Scrum as a framework, applying Scrum first principles thinking is also a useful exercise. Learn more about how to Elon Musk the Scrum Guide.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Practical techniques for increasing team success

Lead on Purpose

Practical techniques for increasing team success Teamwork is a key factor when it comes to creating workplace success. No doubt individuals with incredible talent can accomplish great things on their own.

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Focus on the Product Team and Everyone’s Legacy

The Product Guy

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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The Daily Standup is Broken, What Should You Do Now?

Mind the Product

The standup meeting, or daily scrum, as a team information-gathering staple has evolved into dogma , and especially tech dogma, over time. Not only did it seem like everyone was doing standups as their default way of conveying project context, it felt like there wasn’t an alternative. This was the path of the agile startup, midsize business, and the looking-to-feel-smaller enterprise for many years.

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Can Product Work Be Done Remotely?

ProductCraft

A lone engineer codes feverishly in a dimly-light room, drinking a caffeinated beverage and typing until their hands hurt. That dimly-light room is located in their home, the perfect environment for writing code. That’s probably what you’d see if I asked you to visualize what an engineer looks like at work. Either that or someone. Read more » The post Can Product Work Be Done Remotely?

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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NerdWallet’s CEO on Navigating the Shift from First-Time Founder to Seasoned Exec

First Round Review

NerdWallet co-founder and CEO Tim Chen reflects on the arc of his journey as founder after more than a decade of company building. He shares the six mindset shifts he needed to make to transition from entrepreneur to executive as his startup scaled, weaving together a collection of lessons that will be invaluable for any founder finding themselves at this very same crossroads.

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Clear Product Outcomes

The Product Guy

How can you have a great product if everyone is not on the same page. One of the great problems is overcoming the challenge of communication clear product outcomes. Watch and learn more from product management expert, Don Ross.

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Are Watch Product Managers Almost Out Of Time?

The Accidental Product Manager

Change is happening and watch product managers need to learn to deal with it Image Credit: Barron Fujimoto. So here’s an interesting question to kick things off: do you wear a watch? Not all that long ago, the answer to this question would have been pretty much “yes” for everyone. I mean, how else were you going to be able to tell what time it was?

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How to use email marketing to improve product adoption

Mixpanel

At Mixpanel, we use our product internally to track critical business metrics. We “dogfood” it as much as we can: to measure product use at the account level with Group Analytics , onboard new customers using Mixpanel Messaging , and test subject lines in our blog newsletter. But until recently, we had to rely on Marketo for some email campaigns where “dogfooding” Mixpanel wasn’t the best option.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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NerdWallet’s CEO on Navigating the Shift from First-Time Founder to Seasoned Exec

First Round Review

NerdWallet co-founder and CEO Tim Chen reflects on the arc of his journey as founder after more than a decade of company building. He shares the six mindset shifts he needed to make to transition from entrepreneur to executive as his startup scaled, weaving together a collection of lessons that will be invaluable for any founder finding themselves at this very same crossroads.

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What exactly does a Product Manager do? Redefining Product Management function

NextBigWhat

There has been an array of definitions for the product management role – mostly derived from the standard one (shown below), which I believe isn’t the most accurate definition of Product Management role as of today. Product Management Role Definition (courtesy Atlassian blog). That is, product management intersects between UX, Tech and Business functions.

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Andreas Klinger on why remote teams have an unfair advantage

Miro

Andreas Klinger on why remote teams have an unfair advantageThe number of remote teams is growing, and they have specific needs. In this market, AngelList, a platform for startups, angel investors, and job-seekers looking to work at startups, has a special position — it has a remote team spread all over the world and also creates digital products for other distributed companies.

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The Problem is The Choice: The Frontier of A/B Testing

AB Tasty

Do you run A/B tests on your website? Are you sure you're making the best decisions when it comes to statistical certainty, loss and gain? This article was originally posted on AB Tasty as The Problem is The Choice: The Frontier of A/B Testing.

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A Tale of Two Case Studies: Using LLMs in Production

Speaker: Tony Karrer, Ryan Barker, Grant Wiles, Zach Asman, & Mark Pace

Join our exclusive webinar with top industry visionaries, where we'll explore the latest innovations in Artificial Intelligence and the incredible potential of LLMs. We'll walk through two compelling case studies that showcase how AI is reimagining industries and revolutionizing the way we interact with technology. Some takeaways include: How to test and evaluate results 📊 Why confidence scoring matters 🔐 How to assess cost and quality 🤖 Cross-platform cost vs. quality tr