Sat.Nov 06, 2021 - Fri.Nov 12, 2021

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280 Group Publishes 2nd Edition of its Product Management Skills Benchmark Report

280 Group

Download the Product Management Skills Benchmark Report, 2nd Edition. Based on over 4000 responses, the report provides the most comprehensive view of where product professionals excel – and where they can improve. Take the free Product Management Skills Assessment to generate a personal report and see how you stack up against the Benchmark. There are more than 41,000 Product Managers currently employed in the U.S. today, but according to our research, more than half say that their skills leave

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A case study: crafting OKRs at Printify

Mind the Product

In this article, we’ll share our good and bad experiences in setting, measuring, and testing OKRs goals against the fluctuations of print-on-demand eCommerce. [.] Read more » The post A case study: crafting OKRs at Printify appeared first on Mind the Product.

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Three Key Product Management Lessons from the Founder and CEO of productLivity

Alchemer Mobile

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. From learning more about their career path to predicted trends to general tips and advice, there’s no shortage of lessons to be learned that can ultimately help you develop and become a better product expert yourself.

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Growing up without growing old: How to keep the startup spirit as you scale

Intercom, Inc.

When you’ve launched your product, raised a round or two, and scaled the business beyond the early days, inevitably things start to slow down. You used to speak in hours and days, and now it’s months and quarters. You used to obsess about innovation and being at the front of the market, and now you’re feeling bogged down shipping table-stakes features.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Definition Playbook

The Product Coalition

Guest post by Rebecca Monfries, Head of Delivery at Terem Technologies, and Nathan Bruce, Lead Business Analyst at Terem Technologies. Word from Scott: Over the years we’ve helped many different teams bridge the gap between discovering requirements and getting them ready for deployment. So I asked the team to share the playbook we’ve used to help prepare them to begin Definition.

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[Webinar] Product Lessons from Experts at Disney, Redfin, and T-Mobile

Alchemer Mobile

Coffee and PMs are the perfect blend. Get your cup of coffee ready and watch our product management panel discussion in the comfort of your own office or home. You will be hearing from product professionals from leading brands like Disney, Redfin, and T-Mobile. Words cannot espresso how much it would bean to us for you to watch! Here are some of the questions our experts answer: How did you get to where you are today?

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UserOnboard’s Samuel Hulick on designing paths, not products

Intercom, Inc.

Users are recruiting your product to reach a specific outcome in their lives — whether that’s catching a flight to reunite with their families or using a productivity app to meet a deadline and impress their boss. For Samuel Hulick , a UX consultant and one of the biggest authorities out there on user onboarding, that means thinking less about the product itself and more about how to get users the results they’re after.

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PODCAST on Product Led Growth

Product Management University

Join John Mansour and Paul Heller for an insightful 30-minute podcast on product led growth and making the transition from a direct sales model. Had a lot of fun discussing the differences between a new business starting with a product led growth model and mature businesses making the transition from a traditional direct sales model. Paul’s company, Sopheon is making the transition.

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How to connect strategy with OKRs

Mind the Product

To maximise the effectiveness of OKRs, teams must connect them to their overarching business strategy. Learn how from Nacho Bassino, Director of Product at XING, about ‘Connecting Strategy to OKRs' [.] Read more » The post How to connect strategy with OKRs appeared first on Mind the Product.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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They Are Not Product People

The Product Coalition

As product leaders we work with so many stakeholders, and we strive to include them in the product definition processes. While generally this is the right thing to do, there is one line that you don’t want to cross: letting them do the product work instead of you, or expecting them to contribute more than they can. Here is a quick guide to finding the right balance.

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The experiment that revealed how proactive support directly affects your bottom line

Intercom, Inc.

Proactive support is a lifesaver for busy teams looking to provide exceptional support at scale. By allowing support teams to get ahead of known problems and provide help to customers before they need to reach out, proactive support has enabled major companies to scale their support without increasing headcount, drive down inbound conversation volumes ( in some cases by up to 80% ), and maintain incredible customer satisfaction ratings.

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Finding Language/Market Fit: How to Make Customers Feel Like You’ve Read Their Minds

First Round Review

After more than a decade of running B2B growth teams at PayPal and investing at 500 Startups, Matt Lerner now spends his days helping early-stage startups with growth. He's seen firsthand how changes in a handful of words can yield jaw-dropping differences in conversion — and accelerate a startup's course to product/market fit. Here, he makes the case for starting with language/market fit first, and offers up his 4-step process for getting there.

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OKRs can be simple – Storm Fagan on The Product Experience

Mind the Product

Storm Fagan — now the Chief Product Officer at the BBC, joined us on the podcast to break down how she made OKRs scale at a big company by keeping them simple. (Hint: that wasn't her first approach.) [.] Read more » The post OKRs can be simple – Storm Fagan on The Product Experience appeared first on Mind the Product.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Are Non-fungible Tokens (NFTs) a Safe Thing to Buy in 2022?

The Product Coalition

We are already in the last quarter of 2021, with 2022 on the way, several business owners and investors are looking for markets where they can start investing. Every investor knows that investing come with risks and even with that knowledge, investors still like to play it safe. That means that no one likes investing in anything that is not capable of bringing returns or that is not profitable.

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Invisible Women as Part of Security Questions

Johanna Rothman

The good news is most sites realize we, the users, need nudges to create strong passwords. The bad news is too many of those nudges reject strong passwords from password managers. (I use and am happy with 1Password.). Worse, too many sites still ask horrible , terrible security questions instead of asking for two-factor authentication. Your first house, your first dog, your mother's maiden name.

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Insights: Using product analytics to find metrics that predict retention

Mixpanel

Let me jump right in: With product analytics, customer retention isn’t just something you measure after the fact; it should be something you can learn to predict (and then improve). I get it—data and analytics sound technical and scary, something only “really smart analytical people” should touch. How could a product manager possibly dig into the data and pull up something that’s genuinely useful for activation and retention?

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Let’s talk about Objectives and Key Results

Mind the Product

Product leader, Federico Iglesias delves into the elements of OKRs in product management, and discusses how they can be utilised best for teams in his post ‘Let’s talk about OKRs’. [.] Read more » The post Let’s talk about Objectives and Key Results appeared first on Mind the Product.

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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It’s All About The Relationships

The Product Coalition

4 important product management relationships and why they matter Continue reading on Product Coalition ».

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Use Decision Deadlines to Plan for Product Deliverables

Johanna Rothman

Strategy and Product Feedback Loops. Many organizations ask teams to forecast when the team can deliver a feature. (Or finish a project.) That request often means the teams spend a ton of time forecasting, not delivering. Instead, what if managers told the team when the managers want to make a decision? The team could deliver enough to help the managers make those decisions.

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Doing UX Research within an Arab Cultural Context – with Norah Abokhodair of Microsoft

UserInterviews

How to recruit and do thoughtful research with Arab and Arabic-speaking participants—and why making the effort to understand cultural nuance is so important.

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OKRs: Implement well, ensure transparency and drive progress

Mind the Product

Objectives and Key Results (OKRs) are used in different ways. What's more, different stages of the framework present different challenges. To shed light on some key areas we asked three product managers to share their experiences. [.] Read more » The post OKRs: Implement well, ensure transparency and drive progress appeared first on Mind the Product.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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My Story of Landing a Product Gig in The Valley

The Product Coalition

A story about my job seeking experience and what I learnt from it Continue reading on Product Coalition ».

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Setting Product OKRs – 5 Mistakes That Might Be Holding Your Team Back

Dragonboat

When it comes to setting product OKRs (objectives and key results), there are several rules of thumb that most who are familiar with this goal framework already follow. For example, objectives should be aspirational enough to motivate team members, and key results shouldn’t be easy targets. When used correctly, a product-led company can use goal-setting […].

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Optimizing qualitative research: Coding and tagging strategy

TryMyUI

Qualitative research is a method of gaining insights into how people think and act by studying what they say, do, use, or build. In this post we'll discuss coding strategies for qualitative analysis and tips on how to ensure that your work is reproducible. The post Optimizing qualitative research: Coding and tagging strategy appeared first on TryMyUI Blog.

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SUNDAY REWIND: The secret weapon of retrospectives – the Team Radar

Mind the Product

You know that moment when you realise that something in your team isn’t quite? Sometimes you’re the only one who sees it too. It’s never a fun feeling, but often, you’re ability to spot the problem can be put to good use. Today we find out how via a 2019 post by independent product leadership [.] Read more » The post SUNDAY REWIND: The secret weapon of retrospectives – the Team Radar appeared first on Mind the Product.

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A Tale of Two Case Studies: Using LLMs in Production

Speaker: Tony Karrer, Ryan Barker, Grant Wiles, Zach Asman, & Mark Pace

Join our exclusive webinar with top industry visionaries, where we'll explore the latest innovations in Artificial Intelligence and the incredible potential of LLMs. We'll walk through two compelling case studies that showcase how AI is reimagining industries and revolutionizing the way we interact with technology. Some takeaways include: How to test and evaluate results 📊 Why confidence scoring matters 🔐 How to assess cost and quality 🤖 Cross-platform cost vs. quality tr