Sat.Jul 01, 2023 - Fri.Jul 07, 2023

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4 Misconceptions About the Customer Journey

The Product Coalition

A successful product can only work if people actually buy it. But too many product leaders focus on the product itself and not on what makes it sell. Hint: it’s not features. As product leaders you cannot ignore the full customer journey to make sure it makes sense. Here are four things you might be missing. Photo by Clint Adair on Unsplash What’s the difference between theory and practice?

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All in one place: The ultimate TV product experience utopia

Mind the Product

Senior Product Manager Christina Cassar looks at what can be done to deliver that North Star of the entertainment space - a single platform that integrates all of your favourite content Read more » The post All in one place: The ultimate TV product experience utopia appeared first on Mind the Product.

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Double Vision: Choosing the Right Approach to Capture the Product Vision

Roman Pichler

Listen to the audio version of this article: [link] Option 1: The Vision Captures Strategic Decisions Your first option is to view the product vision as a statement that captures strategic decisions like the product’s users and customers, its value proposition, and its standout features. A popular template to capture such a vision is the formula developed by Geoffrey Moore in his book Crossing the Chasm : For (target customers …) Who are dissatisfied with (the current market alternative ) Our pr

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The Product Leader’s Cheat Sheet for Alignment: The Sales (AE) Team Edition

ProductBoard

If you’ve ever struggled to set expectations with your cross-functional stakeholders, you’re not alone. In fact, this was the top challenge faced by product leaders according to the most recent Product Excellence Report. Stakeholder communication and expectation setting requires finesse and adaptation because each set of stakeholders has their own interests and priorities.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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You Don’t Have to Follow the Same Routines Forever

Nir Eyal

Numerous articles detail the routines of the most successful people in the world: Apple CEO Tim Cook wakes up at 3:45 a.m. and exercises. Actor and producer Reese Witherspoon eats the same healthy breakfast. Society has become so focused on increasing productivity and packing the most into every day that we think of long-term, consistent routines as the gold standard for spending our time.

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Boost Digital Product Success by Mastering User Testing

Emerge Insights

As a digital product owner or product manager you may have direct or indirect experience with user testing in some form or fashion. Typically, following the user research process, user testing incorporates applying your knowledge and testing a hypothesis, idea, or concept that you or your team may have about a digital product. The value […] The post Boost Digital Product Success by Mastering User Testing appeared first on EMERGE | UX Agency.

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How to Improve Customer Satisfaction Scores: 14 Effective Tactics

Userpilot

Wondering how to improve customer satisfaction scores and foster long-term success for your SaaS business? Customer satisfaction has become critical for any SaaS business as customers have increasingly competitive options. A good customer satisfaction level ensures great product engagement to retain customers longer. In this article, we’ll explore 14 proven tactics that can help you enhance your customer satisfaction scores.

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Buy It. Don’t Build. Or You May Violate Product Management’s Golden Rule.

The Product Coalition

This post is intended for corporate product managers in big companies, and the executives who fund them. It comes with a few helpful rules for the latter. Don’t put this guy in charge Years ago, a book called The Inmates are Running the Asylum described how engineers get in the way of good design. With the arrival of product management you’d think that problem was solved, but it might not be.

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ONE THING on Don't Set and Forget OKRs

Product Culture

Objectives and Key Results (OKRs) are meant to help inform decisions within the quarter. Progress should be measured at least twice per month to determine if what you are doing needs to be adjusted to meet the goal. Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@produc

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Are We Getting Rid of Product Managers?

Melissa Perri

A few weeks ago, Brian Chesky, the CEO of Airbnb, said they were “getting rid fo Product Managers”. Which created an insane swirl in the community. He later clarified and said it was not going away, but morphing this into a more business related role, rather than purely tech. I don't think this is a bad thing. Product Management has always firmly sat between business, tech, and the user/customer.

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Building healthy and high performing teams with West Monroe

Mind the Product

In this Spotlight Session at #mtpcon San Francisco 2023, sponsored by West Monroe, Suzanna Smith, Director of Product Experience and Engineering Lab at West Monroe, and Max Pohl, Senior Principal Product Manager at Carbon Five, discuss building healthy and high-performing product teams. Read more » The post Building healthy and high performing teams with West Monroe appeared first on Mind the Product.

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The Power of Product-Led Growth Strategies for Cultivating Advocates

The Product Coalition

The competitive landscape is more intense than ever for technology businesses, particularly SaaS (Software as a Service) companies. Traditional marketing and sales tactics with long lead times, heavy financial investment, and a demanding need for human resources could be more efficient. Not to mention, thanks to the viral effects the internet provides, modern users are incredibly savvy.

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444: Executive leadership and digital transformation challenges – with David Rogers

Product Innovation Educators

How established organizations can overcome barriers to digital transformation – for product managers Today we are exploring digital transformation in large organizations as well as other challenges leaders are facing in a digitally transforming business environment. With us is David Rogers, an expert on digital transformation, a member of the faculty at Columbia Business School, and the author of five books, including The Digital Transformation Roadmap.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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How to Cross the Chasm & Scale Your SaaS

Userpilot

Growing your product requires tackling one of the biggest challenges, which is to cross the chasm. However, if done successfully, you’ll become the early market leader in a specific niche market before going on to dominate the mainstream market. Read on to discover how to cross the chasm and scale your technology company. TL;DR The chasm is the gap in the product adoption curve between the early adopter and the early majority.

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The importance of psychological safety for remote teams by Diana Stepner

Mind the Product

In this #mtpcon SF keynote, Diana Stepner, Head of Product, Education at Chan Zuckerberg Initiative, shared insights on the importance of psychological safety for remote teams. Watch the video in full, or read on for a recap of her key takeaways. Read more » The post The importance of psychological safety for remote teams by Diana Stepner appeared first on Mind the Product.

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PLG Starter Pack

The Product Coalition

PLG Starter Pack: A Guide for My Non-PM Friends Did you ever think I only write for Product managers like me? NOOO, I write for You!, my non-pm friend too. I can tell you most PM principles are applicable in real life and the Product led growth is just one of those principles. You don’t believe me? LOL, I’m going to prove it to you in this article and the next one.

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If you hate Jira, talk to your administrator

Modus Create

We often hear variations of the “I hate Jira” refrain, but why? I know I don’t hate it. I know many entities that would easily be considered members of humanity who don’t hate it. I even know a significant number of humans not in the Atlassian profession who like Jira a lot or, dare we say, love it. So one day when someone said to me, “if you hate Jira, talk to your administrator,” it stopped me dead in my tracks.

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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Pros and Cons of AI in Software Delivery

Split

Let’s get one thing out of the way, right off the bat: AI is simply blowing up right now. From writing to images to the new Mission Impossible , you can’t escape it. But, here’s the thing: Nobody knows what its potential may be—including software engineers! And, yet, one thing is sure. Using AI—today—in software delivery offers various benefits and drawbacks.

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Product operations – the secret to delivering better products faster

Mind the Product

Srinath Kotela, Senior Product Manager at JPMorgan Chase, delves into the product operation craft, and explains how the function can help us build better products. Read more » The post Product operations – the secret to delivering better products faster appeared first on Mind the Product.

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Do You Envy Elon Musk and Twitter?

The Product Coalition

As a product person, I can’t help but envy them. As a product community, we can learn from their example.

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The 4 Factors Taking Manufacturing Companies Into the Future

Gocious Blog

Product manufacturing is a complex process, no matter what your industry is. Between managing people and teams and sourcing materials and components, there are numerous moving pieces that can lead to potential complications in production. Every manufacturer faces similar threats, including supply chain disruption, global political events, natural environmental factors, shifting consumer demands and habits.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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12 Best Typeform Alternatives You Might Want to Consider in 2023

Userpilot

Are you in need of credible Typeform alternatives for your SaaS website? Whether you’re collecting data for new customer signups, gathering user feedback , conducting customer success surveys, or anything else, an online form builder is a very useful tool to have in your toolbox. As popular as it has become, you may find that Typeform no longer serves your needs.

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Understanding AI-based data and insights led digital product management

Mind the Product

A look at the importance of incorporating AI-based approaches into product management practice, plus some suggested frameworks and examples of use cases Read more » The post Understanding AI-based data and insights led digital product management appeared first on Mind the Product.

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No, Airbnb Is Not Killing The Product Function

The Product Coalition

Don’t get triggered, here are the facts Continue reading on Product Coalition »

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It’s more fun to be a pirate in the Navy

Strategyzer

We have become a culture that celebrates successful entrepreneurs like rockstars. Bill Gates, Steve Jobs, Richard Branson, Mark Zuckerberg and Jeff Bezos have become icons in our society. There is a feeling that working on a startup is so much cooler than working in a large established company. Steve Jobs famously remarked that, “It is more fun to be a pirate than to join the Navy”.

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A Tale of Two Case Studies: Using LLMs in Production

Speaker: Tony Karrer, Ryan Barker, Grant Wiles, Zach Asman, & Mark Pace

Join our exclusive webinar with top industry visionaries, where we'll explore the latest innovations in Artificial Intelligence and the incredible potential of LLMs. We'll walk through two compelling case studies that showcase how AI is reimagining industries and revolutionizing the way we interact with technology. Some takeaways include: How to test and evaluate results 📊 Why confidence scoring matters 🔐 How to assess cost and quality 🤖 Cross-platform cost vs. quality tr