Product Management 2.0

DECEMBER 6, 2016

Organizations eager to do a better job building and launching products that win in the market are smart to look to product management frameworks. To truly leverage the framework, an organization needs to understand its objectives, identify strengths and weaknesses, and tailor the implementation. Key #3: Embrace systems thinking.

Framework 40

Framework Systems Review Product Management Product Manager 40

Modus Create

MAY 12, 2022

So, our team of three developers, with support from the product, QA, and engineering departments, kicked off the project. . Therefore, the team understood that all UI decisions of the application needed to adhere to the company brand guidelines. Open-Source and Hybrid Framework. Product Strategy and Design.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

The Product Coalition

JUNE 22, 2020

This article is part of a wider guide on how to establish a product discovery framework in your organization. because everybody’s human and this always happens Schedule colleagues to do the interviewing Finalize objectives and guidelines But wait?—?you A lean product discovery framework can help make it all of this so much easier.

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

Imaginary Cloud - Design

JULY 2, 2020

The issue with the second scenario is that general high-level practices can be found (with a more relevant context) in any good design framework or design system (for instance, Google and Apple design guidelines). I believe the focus on high-level practices is due to two reasons: The obsolescence issue already mentioned above.

Books 138

Books Technical Review Research Software Data Visualization 138

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Folding Burritos

DECEMBER 7, 2017

Frameworks like Jobs-to-be-Done are extremely helpful in determining exactly what the product is supposed to be doing for its customers — that is, the needs it serves. This of course varies widely and depends on each product’s characteristics; however, it is an easy metric to use as guideline. Think of customer feedback as a system.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title. Sound familiar?

Feedback Software 86

Feedback Software Systems Review CTO Coach Data Visualization 86

Gainsight

DECEMBER 13, 2018

While this addressed the immediate needs of each group, we were starting to see problems arise due to uncoordinated activities across applications. As a result, most companies (even small start-ups) deal with some combination of miscommunication, redundant or overlapping systems, and inconsistent or incomprehensible data.

Technical Review 49

Technical Review Systems Review Software Review Customer Experience 49

Folding Burritos

DECEMBER 7, 2017

Frameworks like Jobs-to-be-Done are extremely helpful in determining exactly what the product is supposed to be doing for its customers — that is, the needs it serves. This of course varies widely and depends on each product’s characteristics; however, it is an easy metric to use as guideline. Think of customer feedback as a system.

User Testing 170

User Testing Customer Feedback Feedback Software Customer Experience 170

Imaginary Cloud - Design

JULY 2, 2020

The issue with the second scenario is that general high-level practices can be found (with a more relevant context) in any good design framework or design system (for instance, Google and Apple design guidelines). I believe the focus on high-level practices is due to two reasons: The obsolescence issue already mentioned above.

Books 52

Books Technical Review Research Software Data Visualization 52

The Product Coalition

MAY 26, 2018

And companies across the globe have spent a lot of time and effort over the last few months interpreting privacy policies and legal documents, assessing product, processes and marketing strategies, and reviewing vendor relationships to make their products and businesses complaint to the new regulation. 4 Work Closely with Your Legal Team.

Research Software 60

Research Software User Testing Product Research Customer Experience 60

Intercom, Inc.

JANUARY 12, 2022

Liam: Data science is what it’s all about for businesses looking to improve their decision-making by using the information they’re already collecting in their apps and other systems. If I want to make a change to one, how do I sort of orchestrate that change to the system? This is where your company Mode comes in.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Intercom, Inc.

OCTOBER 10, 2018

At Intercom we strive to maintain a high caliber of customer support, and we do this with a peer review system, where every member of our Support team consistently reviews their teammates’ conversations. During a review, conversations are rated on two main aspects: quality and tone. Measuring our support.

Framework 191

Framework Customer Experience Systems Review Support Training 191

Intercom, Inc.

JULY 20, 2022

In practice, being technically conservative looks like reusing existing technologies and frameworks in our stack, or promoting tried and tested patterns and solutions. Here, Waheed discusses our engineering principle “Be technically conservative”. Remember that principles aren’t rules, they’re guidelines.

Technical Review 160

Technical Review Reporting Tools Data Visualization Customer Experience 160

Sachin Rekhi

FEBRUARY 16, 2020

In doing so I hope to help demystify what you actually do in the role, provide a framework for assessing what dimensions of the role you are already good at delivering against, and opportunities for improvement on each. Google - The Anatomy of a Large-Scale Hypertextual Web Search Engine, written by Larry Page & Sergey Brin in 1998.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Alchemer Mobile

APRIL 14, 2020

Here are some of the questions they’ll discuss: What’s the relationship between design, development, engineering, and product and your company? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? Christy: All right. I am Christy Culp.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

PMLesson's Ace the PM Interview

AUGUST 9, 2022

Learn how to answer system design questions for your MongoDB interview with in-depth video examples and fundamental NoSQL concepts in our System Design Interview Course. Sneak Peek: The three most common system design questions: - Design Instagram. What is a Relational Database Management System? 🧠 Hey there!

Development 52

Development Document Systems Review Software Review 52

Usersnap

JANUARY 18, 2024

This inquiry facilitates strategic analysis, enabling management to pinpoint and address systemic issues that detract from employee satisfaction and efficiency. Here are some key guidelines to consider for creating effective NPS questions: Brevity and Clarity: Keep questions concise to encourage responses.

Data Visualization 52

Data Visualization Product Research Customer Feedback User Testing 52

Intercom, Inc.

FEBRUARY 18, 2020

We’ve a whole goal’s framework. So in our product engineering team we work in six week cycles, so we split the quarter into two. Obviously, you have good goals and bad goals and the smart framework is a really useful way to set good goals. All of our product engineering teams have daily standups. Paul: Yeah.

Product Research 193

Product Research Software Review Startups Definition 193

Modus Create

JULY 8, 2022

Micro frontends are an architectural and organizational framework for designing web applications composed of smaller feature apps, which are owned by independent teams. That’s often due to complex integration and build processes that take a long time to test, review, run, and roll out. What are Micro Frontends?

Technical Review 95

Technical Review Feedback Software Reporting Tools Onboarding KPIs 95

Intercom, Inc.

JANUARY 10, 2019

Bots are great at things that are suitable for computer calculations, like when your next bill is due. Up until quite recently, if you wanted to build an ML system, you needed to have a hardcore engineer who understood ML and used TensorFlow or one of these products that were very inaccessible to most product people.

User Testing 143

User Testing Banking Customer Experience Technical Review 143