PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. While there doesn't exactly exist a "typical" day in product management, you can expect to perform certain tasks based on the stage of your product. Here's a snapshot of my day.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

The Product Guy

JULY 17, 2017

We will explore this subject in the context of Enterprise SaaS where a solution is expected to solve multiple pains and generally has a lot of moving parts and complex workflows. For users of Enterprise SaaS products, it is critical that they feel in control of achieving their goals. How To Do Enterprise SaaS User Onboarding.

Analytic Tools 100

Analytic Tools Research Software Feedback Software Onboarding KPIs 100

Product Management University

NOVEMBER 14, 2022

For example, if you’re marketing the value of your “enterprise financial management” portfolio to hospitals, you’d communicate how it ultimately gives them a competitive advantage (better patient experience) via greater financial flexibility to execute their top strategic priorities. Relevance is the lynchpin to strong messaging.

Marketing 147

Marketing Product Marketing Reporting Tools Healthcare 147

Userpilot

MAY 29, 2024

” Drawing from his research and practical experience, Nir offers a how-to guide for product managers , designers, marketers, and start-up founders – providing actionable insights for building habit-forming products that users love. To help with this, Nir adapts the Hook model for enterprise companies in this article.

Books 96

Books Research Software User Testing Customer Experience 96

The Product Coalition

MARCH 3, 2024

Think of it this way: instead of blindly sending generic messages to your entire customer base, you can deliver targeted campaigns that resonate deeply with their predicted needs and desires. Deliver impactful messaging : Anticipate purchase intent, predict churn risk, and tailor your message accordingly, boosting conversions and loyalty.

Data Visualization 116

Data Visualization Analytic Tools Marketing Customer Experience 116

Userpilot

JULY 31, 2023

Pendo offers in-app messaging and onboarding features for mobile apps. Help Scout is a customer service software offering shared inboxes, live chat, and in-app messaging. Zendesk stands out as a top customer service platform for enterprise companies, providing omnichannel communication and customizable automation features.

Analytic Tools 79

Analytic Tools Feedback Software Reporting Tools Data Visualization 79

Gainsight

JUNE 4, 2019

Even in SaaS, most organizations prided themselves on providing exemplary customer support and account management. You can create personalized messages with ultra-relevance to a user’s app activity, job title, role—or all three. What would’ve been better timing or messaging? The post Is In-App Messaging Unethical?

Messaging 63

Messaging Customer Communications Customer Experience Framework 63

Userpilot

DECEMBER 21, 2022

Marketing analytics tools are a product marketing manager’s best friend. It features advanced segmentation , feature tagging, custom events, product experimentation, in-app messaging , and customer feedback tools. Buffer is a social media management platform with social media scheduling, monitoring, and insights.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Research Software 84

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! G2 rating 4.6/5

Data Visualization 93

Data Visualization Analytic Tools Reporting Tools Feedback Software 93

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. What is a SaaS learning management system? Let’s dive in for details!

Analytic Tools 83

Analytic Tools Feedback Software Reporting Tools Systems Review 83

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. Try Userpilot and Take Your Product Management to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is product adoption software? Enterprise : The Enterprise plan can be custom-made to your demands and will be priced accordingly.

Analytic Tools 93

Analytic Tools Feedback Software Research Software Reporting Tools 93

Product Management University

FEBRUARY 12, 2024

Do this for your top 3-5 market segments and then develop lead generation campaigns with messaging that’s industry specific. As a product marketing manager, the most valuable thing I did for our worldwide sales team was educate them on the market segments where demand for my product was highest. Promo codes weren’t a thing yet.

Product Marketing 147

Product Marketing Marketing Customer Experience Differentiation 147

Alchemer Mobile

AUGUST 25, 2020

We’re already seeing companies – specifically enterprises – begin switching up their organizational structure in order to prioritize CX. So that leads us back to the purpose of this post: Redefining the role of mobile product managers. What are mobile product management responsibilities? So, why the growth?

Technical Review 130

Technical Review Product Management Product Manager Software Review 130

Userpilot

MAY 13, 2024

That, in turn, gives you an idea of whether your in-app messaging and other marketing efforts are working as intended. For instance, you can use path analysis to see whether your in-app marketing messages succeeded in encouraging users to perform a specific action. Enterprise – Pricing is available on request.

Analytic Tools 85

Analytic Tools Data Visualization Feedback Software Reporting Tools 85

The Product Coalition

JANUARY 16, 2022

While articulating trade-off decisions, always use a visual approach As Product Managers, we have to make trade-off decisions almost daily. Have a communication policy outlined for your team There are so many enterprise tools available today ranging from email to instant messaging. to get alignment.

Product Management 162

Product Management Product Manager Document Leadership 162

Alchemer Mobile

DECEMBER 1, 2023

Improve win rates with more effective customer feedback By Jasper Lipton, Alchemer Senior Product Marketing Manager, and Vanessa Bagnato, Alchemer Director of Product Marketing Sales leaders are being asked to deliver more revenue with fewer resources, and a strong win-loss analysis program can boost win rates by up to 50%.

Customer Feedback 130

Customer Feedback User Testing Customer Experience Data Visualization 130

Alchemer Mobile

AUGUST 6, 2020

Product managers are rapidly advancing their skills, and as a result, the industry as a whole has had to level-up to compete as the world’s biggest brands continue to adopt a mobile-first approach. We’ve written a lot—and I mean A LOT—of content focused around mobile product management. What Is Mobile Product Management?

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Intercom, Inc.

NOVEMBER 30, 2021

With a modern conversational support solution, you can combine proactive , self-serve , and human support capabilities, so your team can get ahead of known problems with targeted messages , automatically answer repetitive queries with bots , and quickly resolve complex issues with automation and a human touch. Proactive messaging.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Userpilot

APRIL 8, 2024

Did it come from the management or employees? This approach is becoming increasingly popular, even for the enterprise client. This is best done through contextual in-app messages highlighting the benefits of the additional/premium features. Use contextual in-app messages to introduce new features. Book the demo!

Analytic Tools 72

Analytic Tools Feedback Software Data Visualization Strategy 72

Userpilot

DECEMBER 15, 2022

The article explores what product managers need to consider when choosing the localization tool for their SaaS product. Userpilot is a product adoption platform that supports automatic AI-powered localization of in-app messaging and support center modules. Translation management software: memoQ.

Research Software 90

Research Software Analytic Tools Feedback Software Reporting Tools 90

Userpilot

FEBRUARY 29, 2024

Salesforce is a customer relationship management software built to help sales teams. Enterprise. It uses quote-based pricing and includes enterprise features such as custom roles, permission management, premium integrations, priority support, activity logs, security audits, SOC 2/GDPR compliance, and more.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

NextBigWhat

MARCH 23, 2021

— Send in a voice message: [link]. The post From Being a Hard Core Engineer to Selling to Enterprises: Raviteja, MoEngage’s Founder and CEO appeared first on nextbigwhat. Learn how Raviteja, MoEngage’s Founder and CEO learned the art of selling in the early days of building MoEngage.

Enterprise 40

Enterprise Engineering Messaging Product Management 40

The Product Guy

APRIL 9, 2019

The notion of a strategy in product management seems like something that only high-level stakeholders at the executive level should care about. After all, many product managers tend to treat a strategy as something that’s scared and driven top-down from the executive management level. Journey Into the World of Strategy.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Userpilot

APRIL 17, 2024

Qualtrics provides enterprises with advanced survey capabilities and analytics to drive product differentiation and user satisfaction through deep insights. Sprout Social enhances online presence and audience engagement with scalable social media management tools, including advanced analytics and automation. Usepilot’s integrations.

Data Visualization 79

Data Visualization Analytic Tools Feedback Software Reporting Tools 79

Userpilot

APRIL 9, 2024

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. Enterprise – custom pricing. It offers 3 plans: Starter – from $249 per month.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

OCTOBER 5, 2023

Stakeholders across the organization, including marketing , sales, product managers , customer success teams, finance, and senior leaders , monitor the CAC payback metric to optimize strategies and inform decision-making. You’re doing well if you manage to get within the 5-7 month bracket. How to calculate CAC payback period?

Feedback Software 92

Feedback Software Onboarding KPIs Analytic Tools Customer Experience 92

eG Innovations

FEBRUARY 2, 2022

Managing Identity is a big challenge in a cloud environment, especially when users can potentially log in from anywhere. Without a central Authentication and Authorization source, it is very difficult to manage who can login to what and who can do what with a cloud resource. Monitoring Azure Active Directory users with eG Enterprise.

Data Visualization 59

Data Visualization Analytic Tools User Testing Reporting Tools 59

ProductPlan

FEBRUARY 23, 2022

And with ProductPlan’s new Vimeo integration (available only on our Professional and Enterprise plans), you can now make your roadmaps more straightforward. Rather than simply sending a link to your updated roadmap or having multiple conversations to explain the same information, now you can send a video message to all teams at the same time.

Product Management 72

Product Management Product Manager Roadmap Reporting Tools 72

The Product Guy

MARCH 5, 2020

Product Managers must be able to communicate to a variety of people across different departments – stakeholders, developers, designers, marketing, leadership, etc. – and, although we wish it were true, one message or document doesn’t work for all groups. Better Products. Better Product People.

Document 162

Document Enterprise Leadership Messaging 162

Gainsight

AUGUST 4, 2022

The 2022 Gartner Market Guide for Customer Success Management Platforms reports that “customer success management (CSM) programs have progressed from an emerging discipline into an increasingly mature and evolving practice.”. CS can leverage product usage data and in-app messaging channels to guide customers to value.

Reporting Tools 105

Reporting Tools Analytic Tools Research Software Data Visualization 105

eG Innovations

JANUARY 25, 2023

We will be on hand to answer questions and offer a demo of the recently released version of our AIOps driven eG Enterprise (version 7.2) For Enterprise and MSPs, we can offer secure multi-tenant support with flexible and transferable licensing. What eG Enterprise Supports for IGEL Monitoring?

Reporting Tools 52

Reporting Tools Research Software Enterprise User Testing 52

Userpilot

OCTOBER 31, 2023

Onboarding is vitally important for any SaaS owner or product manager. They are typically led by your sales team or a customer success manager. Calls might be better if you’re dealing primarily with enterprise clients or a large team, your product is super complex, and you’re aiming for initial growth.

Feedback Software 84

Feedback Software Customer Experience User Testing Customer Feedback 84

Userpilot

APRIL 14, 2023

WalkMe , Whatfix , Apty , and Spekit , on the other hand, are more appropriate for employee training, digital transformation, and change management. Slack) Customer Relationship Management (CRM) systems (e.g., Best for: enterprise-level clients that require advanced analytics functionality to inform their digital adoption process.

Analytic Tools 91

Analytic Tools Feedback Software Reporting Tools Data Visualization 91

The Product Guy

MAY 7, 2020

As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. . This article explores multiple aspects of product management. the Product Manager role is a rather recent phenomenon. Understanding the Role Definition.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Userpilot

JUNE 30, 2023

This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. It allows you to trigger in-app messages to onboard your users and help them discover the key features. Let’s dive in! Character development? Plot generation?

Feedback Software 92

Feedback Software Analytic Tools Research Software Data Visualization 92

Product Warrior

JANUARY 26, 2023

What is the product manager role? One common startup answer is “to be the CEO of the product”, larger enterprises seem to prefer “the glue between all the business functions that deliver a product the users want”, while others define it as “the person accountable for what the product does”.

Product Research 52

Product Research User Testing Customer Experience Product Management 52

Userpilot

MAY 30, 2024

For Google, this is finding an answer to a challenging question, for Facebook – connecting with 7 friends in 10 days, and for Slack – sending 2000 messages. It allows them to send direct and group messages, create channels and workspaces, have voice and video calls, and share files. How do users experience Slack value?

Onboarding KPIs 87

Onboarding KPIs Data Visualization Analytic Tools User Testing 87