Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. It’s okay if you are ‘terrible’ at it.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

The Product Coalition

MARCH 18, 2022

Recently one of the founders of a hot startup asked me, “How do we know if we should add new value props for existing customers or continue to invest in existing ones? The initial phases 2 and 3 (the time between startups raising Series A to raising Series B) play a massive role in achieving the 2T3D growth dream.

Customer Experience 190

Customer Experience Onboarding KPIs User Testing Customer Feedback 190

The Product Coalition

APRIL 19, 2018

The Big 3 ‘Lean Startup’ Mistakes Companies Still Make Are you spending a ridiculous amount of time working on a product, and getting nowhere? If this sounds like you, you’re probably stuck in the lean startup trap. The idea The problem in lean startup originates right at the first step. And you’re not the only one.

Startups 68

Startups Customer Experience User Testing Feedback Software 68

Mind the Product

MAY 8, 2019

I see a lot of product managers from an enterprise company go, ‘Hey, I’m gonna work at a startup, it’s gonna be awesome’ And then they get in there and they go ‘Holy crap, what happened? Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Product Research 166

Product Research Entertainment Leadership Startups 166

Intercom, Inc.

JANUARY 5, 2022

Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. Drata recently raised $100 million in venture capital funding, which I believe makes it San Diego’s latest startup unicorn with an evaluation of $1 billion.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

JUNE 19, 2023

SaaS LMSs like TalentLMS, Skilljar, Docebo, Litmos, iSpring Learn, Paradiso, SkyPrep, or Blackboard allow you to create complex and structured online and blended training courses for staff onboarding and partner training. In the latter, some of the training content is delivered online, and some in the traditional classroom.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Userpilot

APRIL 14, 2023

WalkMe , Whatfix , Apty , and Spekit , on the other hand, are more appropriate for employee training, digital transformation, and change management. Employee adoption: used within organizations to help onboard and train employees to use new software and support their digital transformation efforts. moment and adopt the product.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Amplitude

MARCH 1, 2018

Startup founders and product leaders are building the future. Building startups is hard and getting harder. It’s important to us that the full power of our behavioral analytics solution is accessible to seed stage startups and builders of software products everywhere so that they can get to product market fit faster.

Analytic Tools 65

Analytic Tools Data Visualization Startups Customer Experience 65

Userpilot

MAY 7, 2024

The entry-level plan contains enough features for most mid-market SaaS companies, while the Enterprise plan is designed for larger companies. Enterprise : The Enterprise plan can be custom-made to your demands and will be priced accordingly. Userpilot survey template library. Whatfix analytics dashboard.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Gainsight

APRIL 12, 2024

Read on… Part 1: Transitioning to Digital Customer Education Isn’t Easy In many startups and growing businesses, CSMs and other post-Sales team members are the first people to educate customers. Training is just part of their day-to-day. There are also podcasts, like The Customer Education Laboratory.

Customer Experience 52

Customer Experience User Friction Customer Feedback Reporting Tools 52

Userpilot

OCTOBER 27, 2021

WalkMe and Whatfix both market themselves to large companies with employee onboarding and training needs. At its core, WalkMe is an enterprise solution for employee onboarding. Instead, they lean more toward servicing large companies that want to reduce IT support tickets by training users to navigate their software more effectively.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Intercom, Inc.

JULY 29, 2021

It turns out that hypergrowth is less about hiring people and more about creating onboarding and training processes and opportunities. We started from scratch and we had a six-week turnaround time to take our training. I got trained really well. Here are some of our favorite takeaways from the conversation. And I got it.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Lenny Rachitsky

FEBRUARY 20, 2024

Nat Friedman (former CEO of GitHub) and Daniel Gross (former Y Combinator partner) are investing $100 million in a startup called Magic that’s looking to replace engineers. To set one up, you tell the GPT what you want it to do for you (in plain English), upload docs that “train” it on your specific context (e.g.

Data Visualization 134

Data Visualization ChatGPT Reporting Tools User Testing 134

UX Studio

DECEMBER 14, 2023

The format may have changed a bit, but we still facilitate Product design trainings , Design Sprints, and Product design courses tailored to businesses. However, at that time, I was busy working on my startup as a co-founder, so this feeling endured for another 1,5 years. Stay tuned and wait for the public launch!

Research Software 89

Research Software UX Feedback Software User Testing 89

Product Innovation Educators

MAY 13, 2024

As Peter Drucker famously stated, “Because the purpose of business is to create a customer, the business enterprise has two–and only two–basic functions: marketing and innovation.” Chad is the coauthor of Product Development and Management Body of Knowledge: A Guide Book for Product Innovation Training and Certification.

Customer Experience 95

Customer Experience Technical Review Research Software Product Research 95

The Product Guy

JULY 4, 2019

I developed and implemented a standards process to address each problem which included user guides and one-on-one training for each team member. In the end, the new process and training increased completed online applications by 60%, increased enrollments and enabled checks to be processed nightly. More About The Product Mentor.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

Mind the Product

NOVEMBER 12, 2019

Read his books – Unlearn and Lean Enterprise. You can also get Barry via ExecCamp and his online training courses. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Read his books – Unlearn and Lean Enterprise. *

Product Research 93

Product Research Entertainment Enterprise Consulting 93

Roy Madden

OCTOBER 27, 2020

Train Leo to prioritize specific topics, companies, or business events. Train Leo to mute noisy Reddit posts. Just like any other piece of content in Feedly, you can train Leo to mute posts about topics you don’t care about, so you only see essential news in your feeds. To create a Mute Filter, go to ‘Train Leo’ ?

User Testing 105

User Testing Research Software Finance Customer Feedback 105

Userpilot

APRIL 9, 2024

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. Enterprise – custom pricing. Enterprise – custom pricing. Userpilot pricing.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

UX Studio: Product Management

NOVEMBER 24, 2020

Our clients are growing startups and established brands like HBO, Google, Netflix, or Wizz air. According to the company’s profile on Clutch, 60% of Wonder’s clients come from big enterprises in the transportation, fintech, and information technology industries. .

Product Research 115

Product Research Research Software Software Review Technical Review 115

Userpilot

MARCH 8, 2022

Her company, Produx Labs, provides product management training. Through the Product Talk Academy, she has trained over 8,500 product people in discovery skills. Andrea has 15+ years of experience in Product Management and Marketing, from SMBs to large enterprises and educational organizations such as Product School.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Userpilot

NOVEMBER 17, 2021

is a leading enterprise organization powering top companies worldwide, including the BBC, Novartis, and Pfizer. Several recognitions, including The Economic Times Startup Award as the 2021 Bootstrap Champ. …and the train isn’t slowing down any time soon. 2,000+ customers. 5 products. Presently, Kovai.co

Customer Experience 98

Customer Experience User Friction Enterprise Document 98

Roy Madden

APRIL 9, 2021

To create a Mute Filter, go to ‘Train Leo’ ? An angel investor wants to keep up with startups they invest in. Then, they can layer a Leo Priority for product launches on top of that “Startup” Feed. Then, they can layer a Leo Priority for product launches on top of that “Startup” Feed.

Finance 107

Finance Research Software User Testing Customer Feedback 107

The Product Coalition

OCTOBER 26, 2020

Since the establishment, this team has shipped more than 700 successful projects for businesses of all sizes, including startups, SMEs, medium-sized businesses, and large enterprises. This training is fundamental to Neuron’s ability to solve problems through systematic design thinking.

Customer Experience 92

Customer Experience Research Software User Experience User Testing 92

The Product Coalition

AUGUST 12, 2020

This is done in three key ways: investing in proven startups, connecting them with opportunities by way of an in-house accelerator programme, and working closely with them to co-develop AI-driven products and solutions. Gibson sees digital transformation as the major blocker for businesses and enterprises looking to implement AI technology.

Reporting Tools 80

Reporting Tools Research Software Artificial Inteligence Data Visualization 80

Mind the Product

APRIL 28, 2020

Sharon Bowman’s book , Training from the Back of the Room! Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. The Diversity Charter.

Product Research 125

Product Research Feedback Software Technical Review Entertainment 125

Userpilot

OCTOBER 31, 2023

Pricing Starter plan – $249/month Growth plan – $449/month Enterprise – custom pricing Best for session replay analysis: Hotjar Hotjar is a powerful analytics tool that enables product teams and designers to gain visual insights into user behavior through session replays and heatmaps. Hotjar dashboard.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Research Software 104

Split

JULY 27, 2023

Overview of Feature Toggles in Start-Up and Enterprise Environments Feature toggles bring great value to both enterprise businesses and startups, allowing developers and product teams to deploy features quickly, test them in production, and easily roll them back or disable them when needed.

Feedback Software 52

Feedback Software Software Review Systems Review Technical Review 52

The Product Coalition

SEPTEMBER 4, 2020

Three years later I became a web application engineer at a startup that built software for military and private industries. From Startup to Enterprise A job at a startup means a lot of responsibility. I redesigned the internal and public web properties and was promoted into my first “product leadership” role.

Weak Development Team 126

Weak Development Team Systems Review Customer Experience Software Review 126

Userpilot

JUNE 9, 2022

Which is a better choice for you, Walkme vs Userlane, as an enterprise vs. a small business? Userlane and Walkme are both enterprise digital adoption tools. Userlane was there to support at the moment a user would need to do a process for the first time, which could be months after the live trainings we organized.”

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

The Product Coalition

OCTOBER 19, 2020

Creative Developers Backed By Modern Technologies Endive Software has a complete team of creative developers and professionals who help startups, small businesses and enterprises with transformative industry-specific web and app solutions. They’re experienced in web development, mobile development, digital marketing and AI or ML ETL.

Research Software 89

Research Software Technical Review Development User Testing 89

The Product Coalition

AUGUST 23, 2023

So I did what every well-trained consultant knows to do — I asked a question. This smartphone is produced by a Dutch social enterprise of the same name, with a clear and compelling mission: to develop a phone that doesn’t harm people or the environment. More than anything, I wanted to maintain the team’s motivation.

Weak Development Team 130

Weak Development Team Customer Experience Technical Review Customer Feedback 130

Userpilot

MARCH 26, 2024

Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. Enterprise. They offer their basic version for free and their premium version (Google Analytics 360) available for enterprises upon request.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. Enterprise. They offer their basic version for free and their premium version (Google Analytics 360) available for enterprises upon request.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. Enterprise. They offer their basic version for free and their premium version (Google Analytics 360) available for enterprises upon request.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. Enterprise. They offer their basic version for free and their premium version (Google Analytics 360) available for enterprises upon request.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. Enterprise. They offer their basic version for free and their premium version (Google Analytics 360) available for enterprises upon request.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52