Alchemer Mobile

SEPTEMBER 3, 2020

We’ve been in this global crisis for long enough that most enterprises have gained enough of an understanding of what’s going on so they can stop treading water and start swimming toward the future. Almost all of our customers’ apps have experienced a significant change in their DAU due to COVID-19. Huge spikes.

Travel 246

Travel Feedback Software Research Software Data Visualization 246

Lenny Rachitsky

MAY 27, 2025

we’re excited to share the results of our first-ever large-scale tech worker sentiment survey. How we ran the survey and who responded We started by asking about people’s optimism (or pessimism) regarding the future of their role and career. But optimism seems to be declining. With only 26.6% ages 35 to 44, vs. 30.8%

Technical Review 140

Technical Review Reporting Tools Data Visualization Weak Development Team 140

Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. Why KPIs from consumer companies don’t fit well with B2B/enterprise. Let’s switch out of ERP systems and become currency traders.” But I find they don’t map well to enterprise companies. 1] Generic KPIs? Grass is greener.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Consequently, travel software development companies come up with a solution called travel management system. What is a travel management system?

Reporting Tools 144

Reporting Tools Travel Systems Review Data Visualization 144

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. They should also support mobile learning and integrate with other organizational systems, like HR.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

UserVoice

APRIL 4, 2017

Many PMs rely on Excel and Google Sheets due to their wide availability and ease of use. Survey tools like SurveyMonkey can help PMs gather more qualitative information from their users, while tools like Intercom can facilitate one-to-one chat interactions for additional context. Data Analysis Tools for Product Management.

Research Software 286

Research Software Analytic Tools Feedback Software Data Visualization 286

Userpilot

OCTOBER 21, 2021

Let’s get right to it then, and look at what can WalkMe user reviews can show about whether it’s the right tool for your customer on boarding efforts! Starting at $9,000 per year, it’s priced mainly for large enterprises. WalkMe features overview + reviews. WalkMe isn’t cheap. What is WalkMe? WalkMe welcome page.

Analytic Tools 98

Analytic Tools Reporting Tools Software Review Technical Review 98

Userpilot

AUGUST 30, 2024

In addition to the engagement features, it allows you to run surveys and offers automation capabilities to make in-app workflows more efficient for your employees. Enterprise – custom pricing. Pendo Pendo is a well-established adoption software catering to medium-sized and enterprise -level companies. Userpilot pricing.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Userpilot

MAY 30, 2025

WalkMe: Best enterprise product tour platform for employee training across desktop and web. WalkMe Enables smart, logic-based product walkthroughs across web and desktop with full user segmentation, personalized paths, and in-app guidance for enterprise environments. Starts at $174/month for 2,000 MAUs. Mobile Smart Walk-Thrus). . #1

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

AUGUST 27, 2024

You can use these labeled events for user segmentation, funnel analytics, path analysis , survey targeting, and more. It includes a session ID, user ID, timestamp, operating system, device type, location, etc. Surveys : Use auto-captured event data when targeting user segments with your survey. Userpilot pricing.

Data Visualization 104

Data Visualization Analytic Tools Software Review Feedback Software 104

Userpilot

FEBRUARY 26, 2023

In this in-depth review, we’ll explore the features, benefits, and limitations of Mixpanel Analytics and why you might need to find a better alternative for you. Mixpanel has powerful and customizable features, but enterprise-grade features can be expensive and take time to set up. NPS analytics dashboard – Userpilot.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Software Review 98

Alchemer Mobile

MARCH 18, 2021

There was a 50% year-over-year increase in the number of surveys sent, with an average response rate of 16% (industry average for survey response rates is 1%). Simply giving customers the choice to opt into or out of surveys resulted in survey response rates of 60%. Brands shifted focus to improving long-term retention.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Arkenea

APRIL 10, 2025

Whether you are a startup evaluating your first development project or an enterprise looking to optimize your delivery model, this article provides clear, actionable insights to make informed decisions. Large enterprises may outsource entire product lines. Conduct unit, integration, system, and user acceptance testing.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

MAY 22, 2024

To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. To choose the right customer lifecycle software, you should identify your business needs, research options, and review its integrations. Review available integrations. Enterprise.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Userpilot

MARCH 17, 2025

There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. 14-day free trial available Starter: $249/month Growth: $799/month Enterprise: Custom pricing Appcues Multiple UI patterns Goal tracking Basic segmentation Small to mid-sized SaaS 4.6

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

AUGUST 18, 2024

They help small businesses and enterprises alike perform sophisticated tasks in just a few clicks, making it easier to drive product growth. Segmentation : Group users based on different attributes such as survey responses, NPS scores, or in-app behavior to trigger highly personalized in-app experiences. Autocaptured events.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Research Software 104

Userpilot

JULY 10, 2024

Qualtrics XM helps you manage customer feedback at an enterprise level and comes with research features, too. Survicate helps you conduct numerous types of surveys across multiple channels to collect feedback at scale. You can use CSAT surveys to measure the customer experience. Finally, the Enterprise plan has custom pricing.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

The Product Coalition

APRIL 24, 2023

It can hold feedback from various sources such as customer support tickets, feature requests, surveys, reviews, and social media. By addressing user experience feedback, product teams can minimize negative reviews, churn, and ultimately a failed product launch. That reduces risk.

Feedback Software 144

Feedback Software Analytic Tools User Testing Customer Feedback 144

Userpilot

APRIL 17, 2024

Businesses collect customer insights through data monitoring, surveys , interviews, support interactions , and social media. A few of the major features to look out for in customer insight platforms are user surveys, behavior analytics , segmentation , and data visualization. This can streamline workflows and enrich your customer data.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Userpilot

JULY 9, 2024

Gainsight Customer Success : Best for enterprise-level customer success management. Follow this systemic approach to make an informed decision: Identify your needs : Ask yourself what you want to achieve with the software. Read reviews, compare different CXM software, and explore their capabilities. Talk to our team!

Analytic Tools 102

Analytic Tools Feedback Software Research Software Reporting Tools 102

Mind the Product

DECEMBER 1, 2017

It’s rarely people that are the problem, but usually the systems that sit around them. Currently, the management processes and systems we employ don’t match the speed and complexity of the market we operate within. At the heart, the issues usually are related to rewarding outputs and not outcomes. Closing the Delivery Gap.

Systems Review 0

Systems Review Technical Review Product Research Customer Experience 0

Userpilot

JUNE 2, 2024

We’ve included key features, user reviews, and pricing to help you decide. Comprehensive in-app survey options and analytics. Advanced survey tools for gathering customer feedback across channels. It lets you build native-feel interactive experiences by adding in-app checklists, walkthroughs, or surveys.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

FEBRUARY 15, 2023

It is a great option for enterprises because it’s SOC 2 Type II-certified and offers robust features for enterprise needs. Integrated NPS surveys with analytics and response tagging for qualitative analysis. Userpilot review on G2. Another glowing review: The product is incredibly versatile.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

SEPTEMBER 1, 2024

You may need a Google Analytics alternative because of: Privacy concerns due to data collection practices. Incomplete data due to ad blockers and data sampling. Adobe Analytics for enterprise business analytics. You can build these surveys from scratch or use customizable micro-survey templates to save time.

Data Visualization 102

Data Visualization Analytic Tools Research Software Reporting Tools 102

Userpilot

SEPTEMBER 2, 2022

They usually feature engaging elements like responsive content, interactive surveys , and the option to create quizzes. It’s a great option for enterprises since it’s SOC 2 Type II certified and offers robust features for enterprise needs. Integrated NPS surveys with analytics and response tagging.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Intercom, Inc.

MAY 22, 2019

While there’s always room for carefully executed customer surveys, companies need to think about creative ways to harvest customer feedback from all types of customer interactions. And he said, “Oh, you know, every three or six months we send them an email survey.” Have you, Paige? Paige: I avoid them!

Feedback Software 199

Feedback Software User Testing Analytic Tools Research Software 199

Alchemer Mobile

JUNE 17, 2024

Alchemer Pulse uncovers ideas and concepts that an organization may not think to ask, and it provides details that would be difficult to uncover in a structured survey. By integrating into the systems organizations use every day, Alchemer keeps feedback in the hands of the people who can immediately take action and close the loop.

Feedback Software 100

Feedback Software Research Software Artificial Inteligence Data Visualization 100

Userpilot

JULY 18, 2023

Such tools provide channels for users to submit active and passive feedback, like in-app and email surveys or in-app feedback widgets. Templates – they save you a lot of time as you don’t have to create support resources, workflows, or surveys from scratch. – for product/software development Aha!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

MARCH 5, 2025

How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Scalability and security Built to scale with your business, with enterprise-grade security measures to protect your data.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Amplitude

NOVEMBER 26, 2019

When tools and systems are not created with them in mind, they lose trust and understanding. We can create empathetic, intuitive systems When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success. Send out an internal survey. Strategy 2 — Systems.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Sachin Rekhi

FEBRUARY 16, 2020

For example, here is a video from 2016 that showcases the vision for SpaceX's Interplanetary Transport System which aims to bring the first manned crew to Mars. Inevitably I still re-create the high-level roadmap in presentations for All Hands meetings, exec reviews, and sometimes even customers.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

The Product Coalition

FEBRUARY 3, 2022

A product leader’s number-one responsibility involves cutting through the hype and helping leadership understand where that company sits within the value delivery system of a new product. While it has poor user reviews around usability and performance, it is a critical component to democratize the decentralized web. With Web 3.0,

Technical Review 158

Technical Review Technology Onboarding KPIs Customer Experience 158

The Product Coalition

AUGUST 29, 2022

This is a common form of monetisation that is mostly relevant for businesses with existing revenue streams, such as existing enterprises and software-as-a-service companies. For example, Amazon provides an API for third parties to build their own applications using Amazon products, fulfilment information, feeds, reviews and more.

Banking 147

Banking Technical Review User Testing Systems Review 147

Userpilot

JANUARY 3, 2022

This is where a product management system comes in. Building an NPS survey with Userpilot. Userpilot Reviews. 5 (50+ reviews). 5 (50+ reviews). 5 (70+ reviews). However, they’re aimed at enterprise-level companies and their tools come with a corresponding price tag. Pendo Reviews. Sound good?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

APRIL 26, 2024

User segmentation to review how your different customers behave according to demographics and segments. ClickUp for building automation and reviewing customer data visually. For example, customer tracking software should let you review individual website visits, purchase history, or clicks on social media ads.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Software Review 105

Userpilot

OCTOBER 4, 2022

Some examples of attitudinal UX KPIs are Feature Adoption Rate , Customer Satisfaction Score (CSAT), Net Promoter Score (NPS), System Usability Scale (SUS), and Customer Retention Rate. The best tools to track your UX KPIs and improve them are: Userpilot – for creating in-app surveys and tracking feature usage.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Onboarding KPIs 105

Userpilot

AUGUST 15, 2022

Conducting NPS surveys is a great way to measure user satisfaction and identify your most loyal customers. Monitoring reviews and ratings on famous product review sites (G2, Capterra, and TrustPilot) allows you to understand the best and the worst parts of your product from the customer’s perspective.

Feedback Software 98

Feedback Software Data Visualization Analytic Tools User Testing 98