The Product Guy

AUGUST 10, 2017

A software product could overemphasize a feature that its own team just wanted to build. In an episode of Hack the Entrepreneur, Chris Lema described how entrepreneurs have been pitching ideas for online appointment booking systems since 1995. Three tactics help your team navigate these situations.

User Testing 296

User Testing Customer Experience Research Software Customer Feedback 296

The Product Guy

DECEMBER 7, 2017

No, this is not a bad joke. Once you discover what the root problem is, you lead a team to making the solution a reality. It’s important to continually question priorities, identify solid wins, and develop a realistic timeline. There was no way that I could have done this just my original team in the initial time asked.

Research Software 317

Research Software Roadmap Product Research Weak Development Team 317

The Product Coalition

MAY 19, 2022

A warehouse management system will help to organize the workflow effectively. What is a warehouse management system? A warehouse management system combines software, specific devices (for example, data collection terminals with a scanner), and IoT sensors to track inventory information.

Analytic Tools 147

Analytic Tools Systems Review Data Visualization Software Review 147

The Product Guy

APRIL 9, 2019

The challenge to the product managers is to translate these into a more functional plan for our engineering team. We perceive strategy from the management as the gospel – Usually the opposite, a good leadership team usually expects the individual contributors to provide iterative feedback. Simple task, right? First Attempt.

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

Productside

MARCH 24, 2025

Productside | Product Management Courses & Training Refining Product-Market Fit and Scaling B2B SaaS Products Most startups dont stall because of bad ideasthey stall because they stop refining their product-market fit and what works. Everyones chasing the next AI feature or untapped market. Theyre problem-solvers. Zero In on the Problem.

Analytic Tools 156

Analytic Tools User Testing B2B Weak Development Team 156

Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. Why KPIs from consumer companies don’t fit well with B2B/enterprise. Just as every organization needs a finance/accounting team that follows GAAP and tracks cashflow. Let’s switch out of ERP systems and become currency traders.”

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Mironov Consulting

JUNE 28, 2018

What’s Enterprise? Another fuzzy line divides SMB (small/medium businesses) from enterprises. Enterprise generally starts around $20k/year, and really gets going at $50k/year. . $50/year B2C, SMB and Enterprise companies not only behave differently, they are structured differently. What’s B2B?

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

The Product Coalition

SEPTEMBER 4, 2020

I became director of communications, leading the development of intranets and web applications. From Startup to Enterprise A job at a startup means a lot of responsibility. Challenges aside, I enjoyed the close-knit teams and easy access to upper management which enabled quick decision making. With over 300 people in total?—?50–60

Weak Development Team 137

Weak Development Team Systems Review Customer Experience Software Review 137

Intercom, Inc.

JUNE 15, 2022

Product teams often fall into the trap of spending most of their time on the core functionality of the products they’re building. Without an accessible onboarding process , customers may never reach the stage where they can use the game-changing features your team has worked so hard to build, making outcomes difficult to achieve.

User Testing 194

User Testing Customer Experience Weak Development Team Customer Feedback 194

Mind the Product

JUNE 28, 2018

Is there a difference between developing an enterprise and a consumer product? In both cases your software product is used by humans, but an enterprise is a legal entity, while a consumer is a person. And the fact that an enterprise is a legal entity makes product management for enterprise products a little different.

B2C 161

B2C B2B User Testing Feedback Software 161

UX Planet

MARCH 29, 2025

There may be times when you question yourself, or someone on your team wonders, Why are we doing it this way? In any case, hang around because well go over why UX design strategy is crucial, how to create one, and what the problems arefor you, your team, and, most importantly, your customers. Heres the thingyoudo.

Feedback Software 66

Feedback Software UX Weak Development Team Research Software 66

Mind the Product

DECEMBER 11, 2017

I became director of communications, leading the development of intranets and web applications. From Startup to Enterprise. Challenges aside, I enjoyed the close-knit teams and easy access to upper management which enabled quick decision making. Designers vs Developers. Developers are Also our Customers.

Weak Development Team 130

Weak Development Team Systems Review Customer Experience Software Review 130

The Secret PM Handbook

MARCH 9, 2018

There’s the monetary cost – usually substantial for an enterprise application or system. And the change management cost of moving an organization to a new system – your system – is likely to be very high as well. How do you prepare the sales team for these kinds of objections? They might postpone the decision.

Weak Development Team 95

Weak Development Team Customer Experience User Testing Product Research 95

The Product Guy

OCTOBER 11, 2019

That happens because they are not include on the day-to-day routines of each squad that manages that product (obviously), so in many cases the most important channel they have to access that kind of information is through direct or indirect communication with the team, usually docs and presentations written by the PM. The Problem.

CTO Coach 319

CTO Coach Reporting Tools Feedback Software Analytic Tools 319

Userpilot

APRIL 24, 2025

Want to advance your career in product management or find top talent for your team? Millions of companies, from the worlds largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Who would be a bad fit for this job?

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

Mironov Consulting

MAY 16, 2020

A topic that’s come up several times recently in my product leader coaching sessions: how much to delegate to the (individual contributor) product managers on our teams – including different ways of building product skills and balancing personal empowerment against good results. ” But we need good results, not just less work for me. .”

Weak Development Team 145

Weak Development Team Product Research User Testing Customer Experience 145

The Product Guy

SEPTEMBER 12, 2017

If you use a voting system (like Aha ) to decide on new features to create, you can notify people that the status of a feature idea they voted for has changed. This is more likely to work for a mobile app for consumers than for a desktop application for enterprise. What other options do you have? Listen to users’ feature requests.

Research Software 273

Research Software User Testing Analytic Tools Product Research 273

Userzoom

JANUARY 3, 2018

What a design system is, why you need one, and how to build it. Poor communication between teams. These consequences of large teams just can’t be avoided, right? Just because you’re expanding your product team and/or scaling processes doesn’t mean you have to sacrifice quality or consistency. Not exactly.

Reporting Tools 93

Reporting Tools Research Software Customer Experience Weak Development Team 93

The Product Coalition

MARCH 29, 2018

I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” I’ve struggled to find many examples detailing how to bond product and sales teams ( Antonia Bozhkova offers a good perspective ). Your teams will realign and strengthen their partnership as they see the product through each other’s eyes.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

Userpilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? In this role, you will define and execute the mobile product strategy, enhancing the user experience for field service professionals while driving seamless integrations with enterprise systems. Who would be a BAD fit for this job?

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

Mind the Product

JANUARY 28, 2019

They go from planning one product to the next, foregoing the opportunity to establish fundamental product instincts, which only develop after managing the same product for an extended period of time. Or as Belsky puts it, “to hack their reward system”. you are left with the profound realization that it is only about the customer.

Product Management 179

Product Management Product Manager Customer Experience User Testing 179

UX Planet

FEBRUARY 5, 2025

Im looking at you, in-house enterprise solutions. However, the actual root lies in the classic debate between analytical thinking (breaking things apart) and systems thinking (focusing on interconnectedness). This phenomenon is referred to in Soft Systems Methodology (SSM) as worldviews. (1)

Technical Advisors 80

Technical Advisors Analytic Tools Feedback Software Reporting Tools 80

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. The design team at IBM likes to employ a “make to learn” method. Prototype it til you make it. Fergal: Awesome.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Product Talk

SEPTEMBER 11, 2019

A few weeks later, she offered me a job on her team. So, unlike my former role where I focused on writing system requirements, I just started doing whatever I thought the business needed. When I was at HERE Maps, working with various teams to implement things, they didn’t just “do it.” My teams move markets. Tweet This.

Research Software 253

Research Software User Testing Data Visualization Feedback Software 253

ProductPlan

MAY 22, 2020

It’s not necessarily bad when product management adapts to each company’s specific needs. Below is the discussion Melissa Perri had with John Cutler and Jim Semick on why teams that are scaling need product ops. Processes & Practices: The more product teams grow and multiply, the less homogenous they get.

Data Visualization 128

Data Visualization Weak Development Team User Testing Customer Feedback 128

Mironov Consulting

SEPTEMBER 14, 2020

Over the last three decades, across 10 full-time jobs and 150 consulting clients, I’ve headed up product teams 18 times (mostly as interim VP ) and helped another dozen companies choose their Head of Product. They don’t value experience running product management teams , instead overweighting narrow technical or market segment familiarity.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Fractional CTO 145

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Myths that an organisation tells itself can act as a reality distortion field that masks failing products and poor return on investment. Develop new opportunities.

User Testing 182

User Testing Reporting Tools Research Software Product Research 182

Mind the Product

MARCH 7, 2019

While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM. You need to learn the API of that system. This gives added incentive for a user to open the product, and use it for a longer period of time. Integration Types. Integration Practices.

Reporting Tools 187

Reporting Tools Data Visualization Customer Experience User Testing 187

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

User Testing 201

User Testing Weak Development Team Customer Experience Customer Feedback 201

Mironov Consulting

JULY 28, 2022

Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems.  Each Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior.

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Userpilot

JANUARY 29, 2025

As Lead Product Manager for Core Product, youll oversee state-of-the-art technologies, collaborate with top-tier engineers, and develop products that shape the industry. Who would be a bad fit for this job? PMs unfamiliar with highly technical teams and projects. Who would be a bad fit for this job?

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence User Testing 52

Userpilot

FEBRUARY 24, 2025

Meta is looking for an Operations leader to join the Product Data Operations (PDO) team. As a Manager on the PDO GenAI team, you will be responsible for managing a team of Project Managers to supply product teams with critical data and data labeling for Meta’s GenAI products. Who would be a BAD fit for this job?

Analytic Tools 52

Analytic Tools Data Visualization Technical Advisors User Testing 52

Reveal

OCTOBER 14, 2021

Continue reading to find out what a modern embedded analytics solution is and how it can replace your legacy system by decreasing operational costs and increasing annual revenue. Table of contents: What is a legacy system? What are the major issues with legacy systems? What Is a Legacy System?

Analytic Tools 80

Analytic Tools Data Visualization Research Software Reporting Tools 80

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That  There’s something more systematic here.

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Reveal

FEBRUARY 20, 2025

They track everything from user behavior to system performance. So, instead of building a custom dashboard from scratch, your developers can use these libraries and integrate dashboarding capabilities into their applications quickly and efficiently. For most teams, a cookie-cutter Angular dashboard wont cut it.

Embedded Analytics 59

Embedded Analytics Data Visualization Dashboard Analytic Tools 59

Intercom, Inc.

APRIL 26, 2018

I hosted Nir on our podcast to learn how to create healthy habits, how to avoid bad ones, what questions thoughtful product designers should be asking themselves, and much more. Here are five quick takeaways: We have good habits and bad habits , which are very different from addictions. Short on time? What makes a habit?

User Testing 223

User Testing Research Software Product Research Weak Development Team 223