Melissa Perri

JULY 23, 2024

Some of these are Fortune 10 software-enabled companies going through digital transformations. Others are SaaS companies that are scaling or have scaled recently and want to ensure they are doing it in the best way. I wanted to share with you the framework I use when doing this.

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Product Talk

DECEMBER 11, 2019

Chris shared the story of how he introduced the opportunity solution tree to several teams at his company and a few of the iterations that helped make the tree an indispensable tool at SuperAwesome. He works at SuperAwesome, a UK-based company that develops tools and services to make the internet safer for kids. Tweet This.

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Intercom, Inc.

NOVEMBER 28, 2018

But figuring out which sales tools you should buy and invest in – let alone what each tool even does – can be a daunting task. This is especially true when you consider the seemingly endless list of sales tools to choose from. Before we begin: how to choose your sales tools. Better tools, not more tools.

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Product Talk

AUGUST 10, 2016

Over time, I started to reframe the two dimensions as discovering opportunities and discovering solutions. Good product discovery requires discovering opportunities as well as discovering solutions. This helped as most teams can articulate how to connect the dots between opportunities and solutions. – Tweet This.

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Product Talk

AUGUST 18, 2021

Most of these projects are framed in the solution space—they take the form of “build this feature” or “launch this program.”. If we are lucky, we might do some customer research at the beginning of the project. If we do, it’s usually in the form of project-based research. Most of us grew up in a project world. Tweet This.

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Product Innovation Educators

MARCH 11, 2024

The Discover, Analyze, Create, Develop Design Thinking Framework for product managers You’ve heard about Design Thinking or even tried it. It is a simple-to-understand tool for solving problems, developing strategy, and most commonly for us product professionals, for developing a new product or service. Research: Build empathy.

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User Testing Research Software Customer Feedback Product Research 289

Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. We all have a very fundamental relationship with the tools we use.

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The Product Coalition

NOVEMBER 1, 2020

The right data and experimentation tools. A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. The right data and experimentation tools. How to prioritize the ideas for maximum business value?

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Product Talk

DECEMBER 27, 2023

In her role as Chief Product Officer, Lily looks after Product, Design, Research, and Data within the business. The practice run was so helpful, and at the end of the day we concluded the sprint and felt more confident about the framework. But it would have been even better to have done this multiple times,” says Lily.

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Intercom, Inc.

FEBRUARY 18, 2019

If you have followed us over at Sherlock , you will likely have heard us say many times that product engagement is the lifeblood of any SaaS business. This is because the entire SaaS business model is dependent on people using (and getting value from) your product consistently over time. Step 1: Define engagement for your product.

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The Product Coalition

JULY 11, 2023

The emergence of blockchain technology has paved the way for a decentralized financial landscape, transforming the way we interact with money and assets. From traditional banking to decentralized revolution For decades, traditional banks have held the reins of our financial systems.

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Product Talk

SEPTEMBER 7, 2022

Through a combination of leadership buy-in, reading, and coaching, they committed to mapping opportunities and testing assumptions before jumping to solutions and found new ways to truly put their users first. The product trio collaborating on the opportunity solution tree using Mural. But there was still more they could be doing.

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Product Research User Testing Customer Experience Research Software 291

UX Planet

JANUARY 7, 2024

DESIGN WORKBOOKS How to put design theory into practice in an efficient way My favorite UX design workbooks: develop your skills by solving exercises Learning design theory is a good step towards becoming a better designer, but it is also important to put the things you’ve learned into practice.

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Lenny Rachitsky

FEBRUARY 25, 2025

Below, you’ll find what I believe is the most actionable, specific, and straightforward framework for crafting a strategy, for both your product and your company. As Chandra shares below, his framework sits on top of the best strategy wisdom out there (e.g. product marketing, user research, content design, etc.).

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Product Talk

SEPTEMBER 4, 2024

We’ll learn about how they started rolling out the product trio model at Botify, some of the tools and tactics they’ve developed to guide their work, and what they’ve observed from the research they’ve conducted with other product leaders and trios. Going through this exercise also revealed that some tasks are in between roles.

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The Product Coalition

AUGUST 11, 2022

The full-fledged introduction of AI systems in the field of law is hampered by a number of technical difficulties. However, most of them can be solved by optimizing existing algorithms or developing alternative technical solutions. an authoritative researcher and professor of philosophy and ethics at the University of Chicago?—?this

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ProductPlan

DECEMBER 15, 2020

You’re a product manager, and you need to run a collaborative roadmapping exercise with various teams across your company. What is a Collaborative Roadmapping Exercise? A collaborative roadmapping exercise is an ideation meeting. This environment can help you with every stage of the exercise: before, during, and after.

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Product Talk

SEPTEMBER 6, 2023

Just to give us a bit more of an idea of what we’re working with here today, I thought it’d be nice if we did a quick exercise. Then how do we do the work to discover what are the right solutions that actually address those needs in a way that drives that outcome? Can we get access to the right tools? Lots of that.

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The Product Guy

MAY 3, 2018

Listening to the users voice is also critical, from the research provided by the UX team to the pain points illuminated by Client Services teams to the features being requested by the Sales team– all of these inputs are providing insight into the user’s needs and can flesh out the conversations that are being had with the users themselves.

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People-First Product Leadership

FEBRUARY 4, 2025

Over the past two decades, I've navigated three major career transitions, each aligned with significant technological shifts. Power of lateral moves : Sometimes, a sideways career move (like my shift from PM to agency strategist) can lead to exponential growth by exposing you to diverse industries and technologies.

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The Product Coalition

APRIL 22, 2021

On top of that, there are now huge volumes of research from academic circles, as well as popular journals like Harvard Business Review , INC.com , and Forbes ?—?all Design a new type of exercise equipment for people under the ages of 15. Within these 15 minutes, we coach people to follow the Circles framework ?—?as

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Mind the Product

JUNE 26, 2017

An example of this would be using paper and pen, and uploading photos to a tool like Invision. We started by exploring the situations where the app would be used, similar to the Jobs to be Done framework. Exploring situations where the app will be used. A high-level prototype is quick and rough. Now Start Sketching.

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User Testing Customer Feedback Customer Experience Research Software 189

Roman Pichler

MAY 8, 2018

Scrum is a simple framework with three roles: product owner, development team, and Scrum Master. The cross-functional development team makes the design and technology decisions; and the Scrum Master guides process and organisational change, as the following picture shows. Three Types of Leadership.

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The Product Coalition

JUNE 26, 2023

However, it is near impossible to gain enough context if we are not equipped to navigate the complexity of systems that now touch our everyday lives. The SHAPE Map is a cognitive framework that allows us to understand the context surrounding information by extrapolating beyond what is directly presented.

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The Product Coalition

FEBRUARY 23, 2024

The title “product manager” is often misapplied within the technology sector, leading to a disconnect between role expectations and actual responsibilities. I am not in favor of assigning home exercises. This involves evaluating existing solutions and identifying the unique pain point we aim to alleviate.

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Analytic Tools Data Visualization Research Software Feedback Software 148

Intercom, Inc.

OCTOBER 9, 2019

But the reason it resonated so much with readers was its powerful core finding – our brain has two very distinct modes, or systems, of thought: System 1 (fast, automatic, and impulsive) and System 2 (slow, conscious, and deliberative). Rule 1: Know when to lean on your fast System 1 reactions. Why does it matter?

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Product Management Product Manager Reporting Tools Research Software 202

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. If your AI journey has already been successful, then it’s time to harness the power of new tools for an even broader impact. Why Accelerate Now?

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Productside

OCTOBER 8, 2024

To meet these objectives, Productside delivered a tailored Optimal Product Management course featuring custom exercises designed to tackle the company’s unique challenges. Over the years, Charles River has expanded through strategic acquisitions, positioning itself as a comprehensive early-stage contract research organization (CRO).

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UX Studio: Product Management

AUGUST 1, 2021

UX research is a key ingredient and UX metrics are the solution. The ideas were tested and researched in a pleasant way. So, in order to define the right metrics for your app, let’s go through the following steps of measuring user experience: What are metrics? But some useful frameworks can help measure user experience.

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Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

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Roadmunk

AUGUST 10, 2017

The rise of the SaaS model in the product space has been swift, to say the least. So as product managers, knowing how to manage only traditional, on-premises software no longer cuts it. SaaS product managers) to find out how their role differs from an “old-school” software PM—and more importantly, what it really takes to be a SaaS PM.

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The Product Coalition

JANUARY 26, 2021

As Marty Cagan states in Inspired : “When done well , the product vision is one of our most effective recruiting tools, and it serves to motivate the people on your teams to come to work every day.” Research-based?—? At Hidden, the GV Design Sprint is a key tool in our product innovation arsenal. It’s super powerful. Tangible?—?

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The Product Coalition

DECEMBER 10, 2023

Over the past few months, I’ve been on a deep dive into the world of customer discovery and the Jobs to Be Done (JTBD) framework. This comprehensive, step-by-step guide is the result of extensive research, several experiments, and even a custom GPT designed for JTBD. ?️ What makes this guide extra special? Curious to see it in action?

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User Testing Product Research Customer Experience Customer Feedback 148

Mind the Product

MAY 21, 2019

The command-and-control system most companies still cling to is, in fact, disempowering. Here are a few recommendations, based on my professional experience as well as my research for a forthcoming book, The Product Mindset: Succeed in the Digital Economy by Changing the Way Your Organization Thinks. Point Towards the Mountain.

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Research Software User Testing CTO Coach Product Research 188

Userpilot

SEPTEMBER 4, 2024

Set specific, measurable goals for process improvement using frameworks like SMART. Identify all stakeholders involved in the process and define their roles using tools like a RACI matrix. Userpilot is a digital adoption platform with analytics, feedback, and engagement features. Marketing content creation and distribution.

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People-First Product Leadership

APRIL 30, 2025

Here's a framework I use with my coaching clients: Tactical thinking : How do we solve this problem? Try this exercise: Take your current roadmap and ask "Why?" Consider drafting a strategy yourself, using frameworks like the Strategy Stack. It needs ongoing refinement as markets, technologies, and customer needs evolve.

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Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. We’ll also make sure to look at the best tools for the job. You can also use in-app guidance to help convert users. What is a SaaS onboarding funnel?

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