Agile Velocity

MAY 20, 2020

The recent Harvard Business Review (HBR) article “ The Agile C-Suite ” 1 and Forbes article “Agile Isn’t New: What’s New Is The C-Suite Embracing It” have prompted some good discussion around the Agile Velocity virtual water cooler. . I appreciate the concept of the “business operating system” and balancing the agile enterprise.

Agile 77

Agile Feedback Software Data Visualization Research Software 77

Sachin Rekhi

JUNE 16, 2019

I've long found myself unsatisfied with the conventional discourse of what leadership is supposed to look like in Silicon Valley technology companies. These best practices are typically oversimplified into two high-level philosophies on leadership. These two leadership approaches couldn't be more different from each other.

Technical Review 123

Technical Review Leadership Systems Review Banking 123

ProductPlan

FEBRUARY 1, 2023

Strategic alignment While this shared scaffolding makes it easy to optimize staffing, it also simplifies things for executive leadership and other stakeholders, getting them strategically aligned instead of critiquing the roadmap’s format or presentation. Yet this exercise shouldn’t be in vain.

Roadmap 52

Roadmap Feedback Software Research Software Product Research 52

Userpilot

SEPTEMBER 5, 2022

It fits as a training program because it includes multiple leadership sessions and coaching for your staff on implementing, using, and improving customer success systems. This program is designed for more enterprise companies trying to get personalized training while enhancing their customer success systems. Who is this for?

User Testing 98

User Testing Customer Experience Customer Feedback Certifications 98

Intercom, Inc.

SEPTEMBER 15, 2021

Once you know that, you can easily align around that and position yourself as the solution to that problem. But over the years, Al went onto other positions in companies, and then he became an advisor to startups, and he teamed up with Chris and Dave, both of whom are Silicon Valley veterans and former CEOs and CMOs and founders.

Technical Review 205

Technical Review User Testing Books Customer Experience 205

Userpilot

MARCH 3, 2022

You should customize the content of your resume to match the requirements of each position you apply for. Also, this is where you present your skills that are relevant to the position you’re applying for. Applicant Tracking Systems are used by the HR departments in most larger companies for the initial selection.

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

ProductPlan

SEPTEMBER 10, 2021

It also brings a change in how priorities are communicated between different business departments, how the engineering group operates, and it is a huge trust exercise for the leadership, but if used properly, this could unlock superpowers for the company.”. Does your team have suitable systems? An OKR Methodology Final Review.

Weak Development Team 52

Weak Development Team Research Software Customer Experience Framework 52

Mind the Product

AUGUST 20, 2018

As your sales team begins to sell the product, they will take over the forecasting effort by registering and tracking specific sales opportunities by customer, often using a Customer Relationship Management (CRM) software system. As products age and competitors catch up, this ratio is key to maintaining margin and the ability to price-to-win.

Customer Experience 73

Customer Experience User Testing Management Management 73

PMLesson's Ace the PM Interview

APRIL 19, 2020

Without previously having a PM job, it is vital to position your resume to appear as if you were already doing PM related tasks in your current consulting role. Perhaps you worked on a digital strategy or an IT system change. Partner with sales, business, and strategy leadership to set and attain targets that affect Uber’s bottom-line.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

Without previously having a PM job, it is vital to position your resume to appear as if you were already doing PM related tasks in your current consulting role. Perhaps you worked on a digital strategy or an IT system change. Partner with sales, business, and strategy leadership to set and attain targets that affect Uber’s bottom-line.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. Move away from this concept and toward the idea of a flywheel instead: feeding energy back into the system instead of success rates diminishing over time. Speak the customer’s language.

Customer Experience 188

Customer Experience User Testing Customer Feedback Research Software 188

Product Bookshelf

MARCH 17, 2017

The beginning of a Lean UX project is a hypothesis statement which clarifies vision and goals for the team and company leadership. The first step of the process is to document and review your assumptions. The problem statement includes the current goals of the product or system. It shifts the emphasis from outputs to outcomes.

UX 54

UX User Testing Product Research Research Software 54

Intercom, Inc.

MAY 16, 2019

It allows you to maximize a new feature’s value with minimal effort because the feature is part of this system or platform. Patrick: So it’s like exercise and dieting: everyone agrees it’s a great idea, and we all want to be healthier, but it’s really difficult to actually do it. Standing out in a crowded field.

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106

Userpilot

JANUARY 20, 2024

Optimized customer experience and satisfaction Message maps contribute to positive customer experience and drive satisfaction. Clarify your value proposition Creating a message map is a good opportunity to review and clarify your value proposition. Your analytics platform or CRM system can help. Message A/B testing.

Messaging 100

Messaging User Testing Research Software Analytic Tools 100

ProductPlan

JUNE 1, 2023

They bypass ROI calculations, due diligence, prioritization exercises, and customer validation. This puts product managers in the awkward position of having to say “no” to stakeholders and customers. But the problem facing a particular customer may or may not represent a true systemic need.

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

Intercom, Inc.

JULY 25, 2019

Or is it like, “Hey, if this is a consistent pattern then we need to make sure no one ever repeats, we’ll have a principle about the positive behavior that we want.” Maybe it’s useful to actually to share some examples instead of talking about this in the abstract, but it’s basically about us having a predictable system.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

Alchemer Mobile

APRIL 14, 2020

So PM is a unique position in many ways, and I think at the core, sorta what Christy was saying is PM sits at this intersection of design, business, and technology or engineering. So you can actually have sort of the benefit of, like, mutually exclusive positions. And everyone can come together and be efficient as a system.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Sachin Rekhi

FEBRUARY 16, 2020

I find that a product walkthrough is often needed when you are trying to make the case to leadership to green-light a new venture based on the strength of your vision for it. For example, here is a video from 2016 that showcases the vision for SpaceX's Interplanetary Transport System which aims to bring the first manned crew to Mars.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Mironov Consulting

MAY 24, 2022

 At almost all of my clients, I see major product waste: products released on time/on budget that don't deliver positive business outcomes.   Berman & Van den Bulte found that 25%+ of A/B tests give us false positives.  But Horribly wasteful and frustrating!  At Enough preamble.  Here’s

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143

The Product Coalition

MARCH 2, 2020

In both situations, the incentive structure of an organization most likely still fosters a predictable behavior that contradicts the organization’s goals at a system level. The following list of Scrum stakeholder anti-patterns addresses Scrum events, system-related issues as well as issues of individual players.

Reporting Tools 78

Reporting Tools Data Visualization Product Research Systems Review 78

The Product Coalition

JANUARY 5, 2021

TL; DR: 71 Product Owner Interview Questions to Avoid Imposters If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. Sprint Reviews and user interviews are also well suited to improve collaboration and communication over time.

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

The Product Coalition

NOVEMBER 30, 2020

If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. Turn them into a [fill-in a ticket-system of your choice] monkey or deprive them of the ability to say ‘no’?—?as as in being the guardian of the Product Backlog?—?,

Product Research 89

Product Research User Testing Research Software Feedback Software 89

Mironov Consulting

MARCH 26, 2022

" "Engineering has 18 unfilled developer position.  We " "Field teams engage outside developers (who don't know our systems) to build quick-and-dirty product extensions.  We can't assign work to people we haven't hired yet." Then Engineering has to support them.  Most

Analytic Tools 145

Analytic Tools Data Visualization Reporting Tools Customer Experience 145

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. According to Godden, successful product leadership comes down to having a leader solely dedicated to a product. Britannica.com ).

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

UX Studio

FEBRUARY 15, 2024

With a background in Business Administration, Management, and Leadership, he has vast experience as a Business consultant, Product strategist, and now as an Innovation Portfolio Lead. And it was a really good workshop for us and also an exercise for us. “ Innovation is not something completely brand new.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Gainsight

FEBRUARY 16, 2021

You can have the best players, but without strong leadership and guidance, they will go nowhere. Successful basketball teams are built on and off the court with plans, playbooks, exercise, execution, and, yes, technology. Just as coaches review game films and keep statistics on their players and other teams, CS leaders need the same.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Experience 52

The Product Coalition

MAY 2, 2019

It is based on a set of principles that go well beyond problem-solving and touch more general aspects of management and leadership. A3 was created by Toyota as part of the Toyota Production System, so the problems discussed were often production problems?—?quality It is, however, much more than just a template.

Research Software 60

Research Software Feedback Software User Testing Customer Experience 60

ProductBoard

JANUARY 29, 2019

Indeed, only a well-maintained system can fend off the feature factory. The system itself can be explained in less than five minutes. Let’s dive into the basics and review some examples. Positive feedback from your most demanding customers can be a motivating key result. Objective: Create a design system.

Feedback Software 75

Feedback Software Analytic Tools Customer Experience User Testing 75

Business of Software Conference

MARCH 24, 2021

And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. But what we do is we we follow a system we built called shape up, which is our methodology for building products. And we were just using email, phone calls, in person meetings. And it was a mess.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Business of Software Conference

OCTOBER 1, 2019

So there’s almost always two questions that I hear from the executive team or the leadership team when faced with reviewing a roadmap or anything else that comes out of product management usually they are phrased in these two ways. So a bit of a vocabulary exercise will make this a quiz. Let’s keep going.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Business of Software Conference

JULY 20, 2020

She is also one of the most regularly published authors in the Harvard Business Review. And the idea was you found an attractive position in an attractive industry – we used to teach this stuff – and then you would throw up entry barriers like crazy and protect that position for a long time. We had arcade games.

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75

PMLesson's Ace the PM Interview

NOVEMBER 4, 2019

Something I should have done better was to continue to devote time to exercise. Being a PM and interviewing for a PM position are two different things. Have a friend from the company you are applying to peer review your resume so that it’s in line with the company and position. Would you agree with this? Why or why not?

Automotive 68

Automotive Product Management Product Manager Technical Review 68