People-First Product Leadership

JANUARY 22, 2024

Instead bring your team together to discuss the remaining pain points. Such an exercise is called “ Elephants, Dead Fish, and Vomit ” and originates from Airbnb. an exercise I like to do is from Coda and is called “Is your team laying bricks or building a cathedral”? List the elephants in the room.

Product Management 52

Product Management Product Manager Customer Experience Product Research 52

Userpilot

JUNE 19, 2023

User flows are typically an intricate, detailed graphical representation of the specific steps in a path or process that a user takes to complete a given task (i.e., User journeys are a much broader term, representing a holistic view of the complete customer experience (i.e., An example of a detailed user flow diagram.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

ProductPlan

JANUARY 27, 2022

They’re also investing in activities that help them better understand their market and customers. Nothing else enables stakeholders to get a real-time, customized view of the product roadmap in an easy-to-understand visual format. Customer Surveys. 2022 Budgets Include Hiring. Product management is no exception.

Data Visualization 89

Data Visualization User Testing Product Research Reporting Tools 89

Userpilot

JANUARY 20, 2024

How can message mapping support your company’s communication with customers and drive product engagement ? We also show you how to create a message map for your SaaS! Utilizing message mapping ensures all team members’ alignment in their communication across various channels. Let’s get to it! Book the demo!

Messaging 100

Messaging User Testing Research Software Analytic Tools 100

UX Studio: Product Management

NOVEMBER 19, 2021

Thanks to it, we will develop a product that addresses real user needs and mitigates the existing pain points. Because design thinking is there to help us ask more and better questions, it guides us to assume nothing and point out where the improvement points are. Tools to analyze the exercise of empathy.

UX 93

UX Customer Experience User Testing Data Visualization 93

ProductPlan

JANUARY 21, 2022

They’re also investing in activities that help them better understand their market and customers. Nothing else enables stakeholders to get a real-time, customized view of the product roadmap in an easy-to-understand visual format. Customer Surveys. 2022 Budgets Include Hiring. Product management is no exception.

Data Visualization 52

Data Visualization User Testing Product Research Reporting Tools 52

People-First Product Leadership

MAY 14, 2023

NOBL has a catchier way of conveying this message - make noise, not make do. Instead bring your team together to share pain points. Such an exercise is called “ Elephants, Dead Fish, and Vomit ” and originates from Airbnb. Be clear, the goal is to not introduce more stress or go it alone. Change is hard.

Customer Experience 52

Customer Experience User Friction Events Article 52

PMLesson's Ace the PM Interview

MAY 4, 2020

Morning Check Emails and Messages While there's always guaranteed variability in my day to day activities, the first task I handle every day is the same: checking emails and my messages. This does two things: it helps me get zoned into work, and it helps to keep my number of unread emails and messages to a manageable amount.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. Also, in various organizations which have grown in product maturity, customer base etc., This is my motivation behind writing this article. Product Roadmap.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Brian Balfour

SEPTEMBER 26, 2017

One of the biggest mistakes I see growth candidates make is coming into the interview without a solid hypothesis of who the target customer is. Prior to your first interview, research the company and develop a point of view on who the target audience is, what their needs are, and why they use the product. Who are those people?

User Testing 65

User Testing Product Research Customer Feedback Customer Experience 65

Userpilot

NOVEMBER 16, 2022

Onboarding users is an extremely tricky exercise. Any savvy product manager will tell you that an effective user adoption strategy template would be a huge asset to crafting onboarding experiences that drive adoption and growth. You can’t just throw a user adoption strategy together and expect it to work.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

ProductPlan

JUNE 18, 2021

Product marketing is all about aligning product and go-to-market strategy —product launches, positioning, segmentation, and pricing—and then putting that strategy into practice.”. Avoid handing them a product and asking them to “position it” and crank out sales materials. Crafting the market story.

Product Marketing 59

Product Marketing Marketing Product Management Product Manager 59

Sachin Rekhi

FEBRUARY 16, 2020

Sometimes these visions of the future are also shared with existing and potential customers to help portray your company's ambitions. As you progress, you'll refine or pivot each of them as you get direct customer and market feedback on what's working or what's not. Design: Customer Discovery Insights.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Sachin Rekhi

MARCH 1, 2020

Having such focus has also enabled me to create a unique positioning within the minds of my readers. I wouldn't necessarily call them unique perspectives because I'm certainly not the only one with a particular point of view, but at the same time, they rarely fall into broadly accepted conventional wisdom. Fundamentals.

Data Visualization 192

Data Visualization User Testing Customer Feedback Software Review 192

Userzoom

DECEMBER 4, 2019

What research finds as the biggest pain points for the user should have an impact in prioritization. If not, how can you call your product user-centered ?” User research should define the product roadmap – otherwise the finished product won’t be truly user-centred. Samantha Alaimo , Sr.

User Testing 116

User Testing Product Research Research Software Customer Feedback 116

Userzoom

MAY 9, 2019

But obviously, we have customers as well. Because if there’s going to be an impact on the customer, we really do want to know because they’re paying the bills. Yes, we need to understand that consumer, our customers, we need to understand their motives. So our main focus, yes, is the consumer.

User Testing 121

User Testing Product Research Research Software UX 121