Mironov Consulting

FEBRUARY 28, 2024

  (Agilists state this in the positive: “start less, finish more.”) ”)  Building software is a complex intellectual team exercise, not simply reading specs or typing.    We have to support our PdMs when they take strong positions.    “ How hard could it be? 

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

The Product Cafe

APRIL 14, 2024

However, if you stay in this cycle, you will barely grow further and evolve enough to reach higher positions. Attaining senior positions shouldn't signal the end of learning; rather, it should ignite a keenness for continual improvement. Moe ended his conversation with us with an enriching message. Life is good!

Product Management 52

Product Management Product Manager Customer Feedback Feedback Software 52

Alchemer Mobile

MARCH 11, 2021

But what more advanced product experts understand is that when collected from the right people at the right time and in the right place, mobile customer feedback is invaluable (whether it’s negative, positive, or neutral). Message centers. Message center. A message center provides a two-way conversation channel to do just that.

Feedback Software 173

Feedback Software User Testing Customer Feedback Customer Experience 173

Userpilot

AUGUST 10, 2023

Start with showing personalized messages based on data you’ve gathered via survey. For example, you could show a welcome message referencing a specific ‘job to be done’ You could also send automated emails with relevant content based on user behavior. Book a demo with us to learn more! What is behavioral marketing?

Analytic Tools 98

Analytic Tools Feedback Software Marketing Product Marketing 98

People-First Product Leadership

JANUARY 22, 2024

Such an exercise is called “ Elephants, Dead Fish, and Vomit ” and originates from Airbnb. an exercise I like to do is from Coda and is called “Is your team laying bricks or building a cathedral”? Here are two exercises to help identify commitment to change. List the elephants in the room.

Product Management 52

Product Management Product Manager Customer Experience Product Research 52

Userpilot

NOVEMBER 19, 2022

During the development stage, their focus is on developing the product positioning strategy and preparing for the product launch. Userpilot can help product service managers collect user feedback, analyze user behavior data and improve communication via in-app messaging. These are not one-off exercises. Want to see how?

Data Visualization 98

Data Visualization User Testing Research Software Feedback Software 98

The Product Coalition

MARCH 10, 2021

Photo by Josh Calabrese on Unsplash A team working agreement is essentially a documented set of ground rules that a team creates to hold each other accountable to positive behaviors. c) Think like your user : An empathy exercise can help the whole team clarify their customers’ and users’ pain points.

Research Software 139

Research Software Webinar Product Research User Testing 139

The Review by First Round

JANUARY 13, 2022

For the past 7 years, she’s helped hundreds of companies build their positioning and brands from the ground up, both as our Marketing Expert in Residence here at First Round and in her own consulting work. Today’s episode is with Arielle Jackson. Read This First. Today’s episode is with Arielle Jackson. Read This First.

Branding 52

Branding Startups Marketing Consulting 52

Product Management University

APRIL 9, 2020

If there was ever a time to make sure your product priorities and marketing messages are in lockstep with the new priorities of your target customers, it’s now. It’s time to “be the customer” and speak their language before we even think about what to build or how to position something. Here are three things you should do ASAP.

Customer Experience 130

Customer Experience Healthcare B2B Framework 130

The Product Coalition

APRIL 22, 2021

In our specially designed auditions, product managers perform real-world exercises to assess how they think about problems in an environment where nobody from the company knows anything about their experience, their background, or their formal education. Design a new type of exercise equipment for people under the ages of 15.

Analytic Tools 128

Analytic Tools Research Software Feedback Software Product Management 128

Intercom, Inc.

DECEMBER 31, 2019

And then there’s messaging. Consider WhatsApp, founded in 2009 and now hosting more than 65 billion messages every day. In China, WeChat, which launched in 2011, sends about 45 billion messages every day. The era of the smartphone can also be seen as the era of personal messaging. The impact of social media.

Artificial Inteligence 259

Artificial Inteligence Entertainment Messaging Customer Experience 259

Mixpanel

FEBRUARY 16, 2024

As a Product Lead, I continuously emphasize to our broader team the importance of defining personas so that we’re clear about who we’re targeting when shaping our product or positioning. This exercise developed our team’s first principles for understanding who we’re solving for. Here are a few ways we do it.

User Testing 52

User Testing Customer Feedback Customer Experience Data Visualization 52

The Product Bistro

DECEMBER 11, 2018

It is long, so get a fresh cuppa… Without further ado, here is the message I sent: Sent: Friday, September 18, 2009 8:05 AM. this time in conjunction with the 2006 Strategic Thinking exercise. If your going away message fires off an email storm, you will be cursed. Unless the place was a disaster, focus on the positives.

Sales Training 195

Sales Training Travel Customer Experience Messaging 195

Userpilot

JANUARY 20, 2024

How can message mapping support your company’s communication with customers and drive product engagement ? We also show you how to create a message map for your SaaS! Utilizing message mapping ensures all team members’ alignment in their communication across various channels. Let’s get to it! Book the demo!

Messaging 99

Messaging User Testing Research Software Analytic Tools 99

Atlassian

MARCH 9, 2022

It’s important to stick to positive approaches to humor that don’t “punch down.” Furthermore, the jokey presenters were more likely to be voted into leadership roles for future exercises. Positive styles of humor. You don’t have to be naturally hilarious to use humor at work. Science says yes.

Product Research 87

Product Research Leadership Positioning Presentation 87

The Product Coalition

APRIL 12, 2021

We all want to be part of something bigger and have a positive impact, so as a leader share the challenges and the ambitions of the company and of the product. This is a hard exercise when you have 10 priorities you’d like to list, but it also helps you recenter. Make sure the objectives are clear during onboarding.

Customer Experience 114

Customer Experience Product Management Product Manager User Testing 114

ProductPlan

JANUARY 27, 2022

With thousands of unfilled positions listed on job boards, companies compete for scarce and selective talent. But to succeed when you’re competing against companies around the world for talent, companies must invest in getting appealing messages and stories about their work environment in front of both active and passive job hunters.

Data Visualization 96

Data Visualization User Testing Product Research Reporting Tools 96

Userpilot

JUNE 19, 2023

You can then tailor the experiences to optimize the flow for each segment (for example, distinct in-app messaging , custom UI patterns, and more). All of this will lead to a positive customer experience overall. with contextually relevant tooltips – or another form of in-app messaging – to help them understand your tool).

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

ProductPlan

SEPTEMBER 20, 2022

This might lead some product professionals to bypass their own spidey senses in favor of simply facilitating prioritization exercises. Now is the time to think about exercising those muscles. Instead of making decisions based on assumptions, product managers can operate from a position of strength and confidence.

User Testing 52

User Testing Development Product Research Customer Experience 52

Mind the Product

SEPTEMBER 2, 2019

Nonetheless, the quote is a favorite go-to argument in roadmap meetings everywhere, used to justify positions that are inconsistent with market feedback or lack data altogether. This type of bias can lead to overly complicated products or messaging that is overly nuanced.

User Testing 101

User Testing Customer Feedback Feedback Software Marketing 101

The Product Coalition

APRIL 2, 2022

People with this competence: - Are skilled at winning people over - Fine-tune presentations to appeal to the listener - Use complex strategies like indirect influence to build consensus and support - Orchestrate dramatic events to effectively make a point A good part of our job requires the exercise of influence.

Product Management 155

Product Management Product Manager User Testing Customer Experience 155

The Product Coalition

APRIL 11, 2023

That is until I got a chance to participate in a mindfulness exercise. I learned that with a quick mindfulness exercise, I could shift my perspective, silence the doubts and concentrate on the possibilities instead. They need to feel positive, focused, and supported to do their best work. It was truly eye-opening!

Positioning 147

Positioning Product Strategy Strategy Presentation 147

UX Studio: Product Management

NOVEMBER 19, 2021

There is no exact science to getting through the first stage without ups and downs leading to better results, but exercising empathy can help. Tools to analyze the exercise of empathy. Maintain a positive attitude that gives you confidence and security. Empathy is the giant post-it note which says “You are not your user.”

UX 93

UX Customer Experience User Testing Data Visualization 93

Modus Create

JULY 11, 2019

People who fit this description are often people in positions of power. Because they are in a position of power, other attendees feel obligated to agree with their assessments and thus risk failing to explore more fruitful options. People who climb the ranks into a leadership position are also often natural leaders. Compelling.

User Testing 72

User Testing Feedback Software Weak Development Team Leadership 72

Mind the Product

SEPTEMBER 19, 2019

A few weeks ago, a friend messaged me for advice on becoming a product manager. If you’re still not sure where to start, go get a copy of Pieter Levels’ Bootstrappers Handbook and follow the exercises at the end of each chapter. I’ve been building digital products for nearly a decade now. So, I did, and this is it.

Feedback Software 105

Feedback Software Product Management Product Manager User Testing 105

Pragmatic Marketing

DECEMBER 20, 2016

Once you have identified the buyer and user personas through these methods, spend time with the team to do a positioning exercise for those personas. Now you will have a core message established and an understanding of your buyers’ criteria for solving their problems.

Customer Feedback 70

Customer Feedback Customer Experience Messaging Positioning 70

UserVoice

MARCH 28, 2018

Simply put, people did amazing things trying to encapsulate complex ideas and messages into a limited, 140-character space. Because of the pressure that deadlines put on us and the choices that it forces us to make, it provides us with the opportunity to exercise one of the hallmarks of a great product manager: relentless focus on MVP.

Product Management 100

Product Management Product Manager Reporting Tools Customer Experience 100

Userpilot

JANUARY 31, 2023

Remember to keep your users engaged with gamification and targeted in-app messages. Mapping the customer journey is a valuable exercise for any product manager. Make sure you leverage multimedia techniques to give yourself the best chance of inspiring action (and delivering a positive experience).

Customer Experience 98

Customer Experience Analytic Tools User Testing Customer Feedback 98

The Product Coalition

JULY 20, 2018

Once a match is received, the onus is on the woman to send the first message and thus turning the traditional gender dynamic in dating on it’s head. The product has a number of buy-ins that are incredibly popular with users such as the ability to extend the time to reply to a message.

Artificial Inteligence 62

Artificial Inteligence User Testing Data Visualization Customer Experience 62

Product Innovation Educators

FEBRUARY 20, 2023

Once we’ve figured out how we’re going to be better or different, we need to figure out how to position and message our product. A great example is the iPod’s messaging—”a thousand songs in your pocket.” When I do this exercise, people get so fired up. Click here to download the Action Guide.

User Testing 102

User Testing Product Management Product Manager Data Visualization 102

Mind the Product

SEPTEMBER 19, 2019

A few weeks ago, a friend messaged me for advice on becoming a product manager. If you’re still not sure where to start, go get a copy of Pieter Levels’ Bootstrappers Handbook and follow the exercises at the end of each chapter. I’ve been building digital products for nearly a decade now. So, I did, and this is it.

Feedback Software 80

Feedback Software Product Management Product Manager User Testing 80

The Product Coalition

JUNE 2, 2020

What is the intended outcome of an exercise or discussion, how will we collaborate to get there, and where will we store the results? For example, it contains the exact instructions for all exercises, including the URLs to necessary documents, for easy use in the chat room of the event.

Agile 78

Agile Events Certifications Document 78

ProductPlan

JANUARY 21, 2022

With thousands of unfilled positions listed on job boards, companies compete for scarce and selective talent. But to succeed when you’re competing against companies around the world for talent, companies must invest in getting appealing messages and stories about their work environment in front of both active and passive job hunters.

Data Visualization 52

Data Visualization User Testing Product Research Reporting Tools 52

UX Studio

APRIL 25, 2019

How you present yourself to the world, visually and in terms of message, constitutes a real science and many companies do a good job of that. Specific methods can find out what customers think when they encounter your brand, and validate your message (or not). Have you already got your product out there? Do research! Do research!

User Testing 73

User Testing Product Research Research Software Data Visualization 73

The Product Coalition

OCTOBER 29, 2018

Applying to the position Referrals, referrals, referrals. Find people who work at the company on LinkedIn (I recommend paying for a subscription so you can direct message anyone outside your network) and start reaching out to employees who are 2nd or 3rd degree connections or any product manager. Landing that job!

Inbound 60

Inbound Product Research Startups Weak Development Team 60

People-First Product Leadership

MAY 14, 2023

NOBL has a catchier way of conveying this message - make noise, not make do. Such an exercise is called “ Elephants, Dead Fish, and Vomit ” and originates from Airbnb. I know when I feel stressed, often a bit of puppy time helps to reground me in the positive. Instead bring your team together to share pain points.

Customer Experience 52

Customer Experience User Friction Events Article 52

Intercom, Inc.

MARCH 12, 2020

And while more paths of communication mean more opportunities to make a positive impact, they also require you to tailor the right messaging to the right channel. Map out every touchpoint between you and your customer and focus on making them as positively unforgettable as possible. Take chatbots, for example.

Customer Experience 164

Customer Experience User Testing Customer Feedback Feedback Software 164