The Product Coalition

MAY 27, 2021

The Most Common Product Management Interview Questions What do you see as a Product Manager’s main role within product development? How do you see your career developing in the next 5 years? What are your main strengths and weaknesses? What do you see as a Product Manager’s main role within product development?

Weak Development Team 167

Weak Development Team Product Management Product Manager User Testing 167

Intercom, Inc.

SEPTEMBER 19, 2019

This is the recipe for a mediocre sales team. Like a sports franchise, a top team should be both collaborative and competitive. For Steli, soldiering through difficulty is the crucial muscle to exercise when feeling down and out. There were a couple of reasons why we kept negotiating for that domain name and tried to buy it.

Weak Development Team 184

Weak Development Team Customer Experience Startups Reporting Tools 184

Intercom, Inc.

AUGUST 13, 2019

In a recent talk at UX London , I discussed some lessons learned while growing the design team at Intercom, reflecting on the technology industry’s obsession with tools, and pointed out how our sense of tools as objects or apps blinds us to the reality that the processes we adopt and develop are also, in effect, tools.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

Mind the Product

SEPTEMBER 1, 2017

Janna had a sales job in college and recounts how intense the training was – with role-playing exercises, secret shoppers, and scripts – and how focused it was on dealing with people. “I’ve spotted a trend: a bad roadmap is a symptom of underlying issues in the company. Rebooting teams. Roadmaps are stories.

Product Management 156

Product Management Product Manager Data Visualization Weak Development Team 156

Mind the Product

MAY 25, 2018

In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes. Initially we worked with a team from ThoughtWorks for 12 weeks. Initially we worked with a team from ThoughtWorks for 12 weeks.

User Testing 149

User Testing Weak Development Team Onboarding KPIs Customer Experience 149

Tyner Blain

MARCH 20, 2025

Just as you change collaboration patterns through changing how you develop roadmaps, you change the conversation with leaders through how you orient towards supporting them. First, the scope of work has already been defined and the team is being asked to deliver it. This is an order-giver / order-taker pattern. This is clearly insane.

Research Software 59

Research Software Weak Development Team Systems Review Product Research 59

nulab

OCTOBER 14, 2020

Once you’ve gathered as many ideas as you can, the team works together to narrow it down until you have just the best remaining. Ideation will help you with the following things: Overcome analysis paralysis and help you and the team enter a creative mindset faster. Help the team both work and think together. Brainstorming.

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Weak Development Team Analytic Tools Feedback Software Data Visualization 100

The Product Coalition

FEBRUARY 15, 2021

Fallacy #1: ‘Agile’ Equals More Bang for the Buck If you ask founders and managers of startups why they want to become an agile organization, they typically name reasons such as: Becoming more efficient in software delivery, Delivering faster, Improving the predictability of software deliveries. The exercise works for everyone?—?sales,

Agile 195

Agile Startups Technical Review Software Review 195

Intercom, Inc.

JANUARY 31, 2019

The process of defining your positioning strategy is not a one-and-done deal – in a crowded marketplace, it needs to be an ongoing exercise. And as the organization grows, the work involved to get teams aligned on who you’re selling to and how you’re selling is not something to be taken for granted either. They include: Close.io

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

The Product Coalition

DECEMBER 21, 2020

Take, for instance, a food scientist who believes that a new flavour enhancer could improve consumer demand, or a pharmaceutical company that have developed a medication which they believe could relieve high-blood pressure. It is important to note that planning for and executing an experiment is just the first half of the exercise.

User Testing 167

User Testing Product Research Testing Customer Experience 167

Mironov Consulting

SEPTEMBER 14, 2020

Over the last three decades, across 10 full-time jobs and 150 consulting clients, I’ve headed up product teams 18 times (mostly as interim VP ) and helped another dozen companies choose their Head of Product. They don’t value experience running product management teams , instead overweighting narrow technical or market segment familiarity.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Data Visualization 145

The Product Coalition

NOVEMBER 30, 2022

But many, many products are developed without knowing from the start that people want the solution, or even care about the problem. Jobs To Be Done has given us a better way to approach customer development. Teams who implement JTBD often come back with “ Problems To Be Solved.” Why does this happen? It seems so simple!

User Testing 158

User Testing Product Research Research Software Customer Experience 158

Intercom, Inc.

JULY 23, 2020

As the CEO of Flow , a flexible project management app for teams, Daniel is working to create a productivity tool that defies conventional metrics, meaning that it simply allows you to get your most important work done without monopolizing the time you spend in the software itself. billion in 2015. How will you stand out from the pack?

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

The Product Coalition

FEBRUARY 22, 2021

Agile in Name Only There was a cook who, whenever roasting lamb, cut the leg tip after having watched his mother do it, thinking it made a difference. Agile and The Intuition Gap Iteration via smaller steps allows workers to exercise better intuitive judgment about their work. Poor articulation gets misinterpreted as incompetence.

Agile 134

Agile Weak Development Team Feedback Software Banking 134

Intercom, Inc.

MAY 12, 2020

And perhaps more importantly, how can you develop it? There’s only really one way to develop product judgment and that’s through direct interaction with your customers. Make sure you’re exercising the right instinct for the right circumstances. It has other names, product judgment has other names too.

User Testing 173

User Testing Customer Experience Product Research Customer Feedback 173

Mironov Consulting

FEBRUARY 28, 2024

An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that their teams can finish work already underway.    Lately, I’m calling this permission to stay focused.

Reporting Tools 105

Reporting Tools Software Review Weak Development Team Technical Review 105

The Product Coalition

FEBRUARY 12, 2024

As a result, the team struggled with how to prepare. I made it no longer than three minutes into the presentation and got this subtle feeling that the team was unprepared. Yeah, I was seemingly in a bad mood. The team was shutting down. I apologized to the team and said we would pick it up next week.

Technical Review 147

Technical Review User Testing Product Research Customer Feedback 147

Intercom, Inc.

JULY 5, 2018

The problem, Doug says, is salespeople tend to focus too much on their company and the names on their client roster, rather than connecting with their audience. Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. The easiest way to do that? Tell a compelling story. It didn’t exist 15 years ago.

Technical Review 171

Technical Review Development Team Review Customer Experience User Testing 171

Intercom, Inc.

FEBRUARY 4, 2021

We were fairly poor. So I started to develop a hankering for making money at an early age. I always loved software and developing software. And so, our teams it’s a huge motivator for them. Even the poorest of the poor. And then when I was about 12, my dad taught me how to weld. It can drive itself.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

Intercom, Inc.

JULY 5, 2018

The problem, Doug says, is salespeople tend to focus too much on their company and the names on their client roster, rather than connecting with their audience. Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. The easiest way to do that? Tell a compelling story. It didn’t exist 15 years ago.

Technical Review 163

Technical Review Development Team Review Customer Experience User Testing 163

The Product Coalition

OCTOBER 8, 2019

An Eye-Opening Exercise Imagine you’re a Scrum Master and the line manager of your team believes that the best sign for a successful agile transformation is a steady increase in the Scrum Team’s velocity. Moreover, if the team fails to deliver on that metric something is wrong with the Scrum Team.

Agile 60

Agile Weak Development Team Reporting Tools Systems Review 60

Arkenea

DECEMBER 4, 2024

In this article, we talk about everything you need to know about mental health app development. We will also be covering the types and cost of mental health app development. Isolation and loneliness during the pandemic led to a steady rise in mental health app usage and its development. percent from 2024 to 2030 timeframe.

Research Software 52

Research Software Feedback Software Weak Development Team Data Visualization 52

Intercom, Inc.

JULY 19, 2018

I hosted Jean and Edmond on our podcast to get their take on the difference between leadership and management, the power of positive feedback, and why trust is the foundation of the most effective engineering teams. Jean: Especially with engineering teams. Then if you’re given the right tools, you can be more effective at doing that.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

Userpilot

JULY 23, 2024

They represent the customer’s voice and collaborate with product teams and stakeholders. The RICE framework evaluates features by weighing their Reach, Impact, and Confidence against the Effort required for development. Effort : How much time and work will be required from the team to build and release the feature?

Feedback Software 111

Feedback Software User Testing Customer Experience Product Research 111

Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. And I remember when we came in, we’d raised the Series A, or you guys raised the Series A and I inherited the success of that, we started hiring teams.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. And I remember when we came in, we’d raised the Series A, or you guys raised the Series A and I inherited the success of that, we started hiring teams.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Gainsight

MARCH 19, 2020

Let’s start by acknowledging that Customer Success teams always have the coolest people in the company. They develop a deep understanding of the customer’s problems and how the company can offer a better overall solution. So why are Success leaders often second-class citizens on the executive team?

Weak Development Team 59

Weak Development Team Data Visualization Reporting Tools User Testing 59

Amplitude

MAY 7, 2018

Let’s face it, user personas have gotten a bad rap over the years. As a result, many modern product teams have decided to abandon personas altogether and adopt practices like user scenarios, user stories, or the “Jobs to be Done” framework instead. Personas provide a common language across multiple teams.

User Testing 74

User Testing Customer Feedback Customer Experience Data Visualization 74

The Product Coalition

MAY 20, 2020

Example: Project manager prepares a project utilization report Delivery manager at a bespoke software development company prepares a report of how many man-days have been utilized on a project for a given client. Custom development of a bespoke reporting tool 2. Try a little exercise, before we move on.

Reporting Tools 131

Reporting Tools Customer Feedback Customer Experience Data Visualization 131

The Product Coalition

APRIL 26, 2021

The second stage refers to gathering data so that the Scrum Team can have data-informed Retrospectives. As I have observed in practice, many Scrum Teams either limit the data gathering part of the Retrospective, thus lacking vital information. The Scrum Team identifies the most helpful changes to improve its effectiveness.

Data Visualization 95

Data Visualization Information Reporting Tools Agile 95

The Product Coalition

APRIL 14, 2020

Remote Agile (Part 5): Retrospectives with Distributed Teams TL; DR: A Remote Retrospective with a Distributed Team We started this series on remote agile with looking into practices and tools, followed by exploring virtual Liberating Structures, how to master Zoom as well as common remote agile anti-patterns.

Agile 78

Agile Feedback Software Data Visualization Reporting Tools 78

Mixpanel

AUGUST 11, 2020

After thousands of conversations with product teams evaluating Mixpanel, we sifted through the data to identify the questions that we see come up again and again. Here’s a summary of exactly what teams and objectives are best served by each: Marketing analytics (e.g. Product analytics (e.g. Source: Semetis.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Gainsight

MARCH 9, 2020

Let’s start by acknowledging that Customer Success teams always have the coolest people in the company. They develop a deep understanding of the customer’s problems and how the company can offer a better overall solution. So why are Success leaders often second-class citizens on the executive team?

Weak Development Team 52

Weak Development Team Data Visualization Reporting Tools User Testing 52

The Product Coalition

JULY 24, 2020

Identifying and answering the most important questions Launching a socially responsible investing product was something the Nutmeg team wanted to do for a long time. It took a few years until the team felt the market for this product was mature enough. Additional information is never a bad thing at this point. guess what?

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Amplitude

NOVEMBER 12, 2018

Whether they are the principles of behavior science, experiment design, or team function, I believe what’s going on can be observed, understood, tested, and taught. ”I When you are advising teams, how do you make sure they don’t go too far down the rabbit hole? In the explore phase, teams are usually looking to get wider samples.

Product Research 97

Product Research User Testing Research Software Customer Experience 97

The Product Coalition

MARCH 2, 2020

Often, these organizations were once created to train farm boys into assembly-line workers within a standardized industrial process churning out standardized products in the name of output optimization. For managers, it means moving: From WIIFM (what-is-in-for-me syndrome) to team playing?—?the Abandoning yesterday’s game?—?and

Reporting Tools 84

Reporting Tools Data Visualization Product Research Weak Development Team 84

The Product Coalition

MARCH 15, 2020

In product development, necessary actions and emergent information is rarely obvious or clear, which is why we need inductive reasoning. Strategy begins by identifying the structure of the challenge, not by naming performance goals. Do this often to reorient teams where and when necessary.

Data Visualization 84

Data Visualization Analytic Tools Product Research Customer Experience 84