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Turning OKRs into a high-performance system

BrainMates

Turning OKRs into a high-performance system By Kathryn Shepherd-King At a Glance OKRs Aren’t the Problem. But somewhere between the town hall announcement and the end-of-quarter review, things fall apart. Review regularly Don’t wait for the quarter to end. Use each review to improve the next and keep the feedback flowing.

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Strategy Blocks: An operator’s guide to product strategy

Lenny Rachitsky

Step 1: Preparation (3-5 weeks) The preparation step is a foundational effort where a lot of the groundwork and due diligence is done to inform the strategy selection process. Winning aspiration: Once the strategic pillars and the “how might we’s” are established, kick off day 3 with a creative exercise.

Strategy 121
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Let’s Make It Better: Solving the Real Problems That Matter

The Product Guy

An in-depth review revealed that misaligned goals between IT and customer service teams, coupled with outdated processes, were the primary issues. By asking, What systemic issues are contributing to this problem? Instead of feeling defeated by inconsistent exercise habits, ask, Whats preventing me from staying active?

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Image From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights

UX Planet

From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights.

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Coherence, Outcomes, and Dictation

Tyner Blain

Signs of Dictation Understanding how the system is operating starts with understanding how work gets done, what individuals are expected to do and not do. When scenario 1 happens, how should the system respond? In the old days, we wrote use cases instead of user stories, to describe how we intended the system to respond to stimulus.

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Design Critique: Framework

UX Planet

Its no surprise that design critique is one of the most valuable and common exercises product teams practice when building new products. Are we reviewing a feature, flow, visual treatment, or overallUX? Is there a clear design system or component library inplace? Illustration by Craftwork Design. Why was this critique requested?

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Why Digital Commitment Levels Matter

UX Planet

It sparked itself due to repeated occurrences of utilizing some applications that produced substantial frustration on my part, and that propelled this reflection on what it means to respect your users, cultivate a positive customer experience, and why some brands don’t care in the least about digital commitment levels with their users.