The Product Coalition

MARCH 2, 2018

The Build-Measure-Learn Feedback Loop is a core tenet of the lean startup methodology, popularized by Eric Ries. The primary benefit is getting customer feedback and learning if an idea will work before it “gets too far, ” i.e. before significant resources have been sunk into a product that customers never wanted in the first place.

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Product Research Feedback Loop Feedback Software User Testing 60

Usersnap

OCTOBER 22, 2023

Pack your bags as we introduce you to tools like Intercom and Usersnap that helped pave the path to a holistic approach when it comes to the best customer engagement marketing strategy. Usage of a streamlined feedback menu 2. Continuous feedback loop and amazing customer satisfaction rater 4 strategies for ensuring customer success 1.

Data Visualization 52

Data Visualization Customer Feedback Reporting Tools User Testing 52

Gainsight

AUGUST 30, 2019

As a customer success professional, you talk to your customers every day and gather a ton of feedback straight from the frontlines. What’s really happening to product feedback? I asked interviewees to play out this scenario: “A customer comes to you with some constructive, thoughtful feedback for how your product can be improved.

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Feedback Software User Testing Customer Feedback Product Research 40

Gainsight

AUGUST 22, 2021

Product-led growth (PLG) strategies are making waves in the SaaS industry—and that’s good news for SaaS product leaders and managers. In SaaS, PLG models are becoming increasingly important. With this feedback lighting the way, you’ll see a clear route to better user experiences and a more valuable product.

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Feedback Software Research Software Product Research User Testing 52

Gainsight

MAY 4, 2023

It’s no longer about individual or direct contributions on your community platform only. And more importantly, you may not even need a platform…yet! We get professionals together to connect people without the need to travel – it’s a great way to start your community” he says. And finally, it’s about the customer experience.

Feedback Software 52

Feedback Software Customer Experience User Testing Product Research 52

Userpilot

JULY 27, 2023

Are you a results-driven product manager looking for the best product retention strategies for SaaS growth? A retention rate of 90% or above is considered good in the SaaS world. Collecting feedback and closing the loop to build trust. What’s a good customer retention rate for SaaS?

Product Research 77

Product Research Onboarding KPIs Customer Experience Data Visualization 77

CardBoard

AUGUST 10, 2023

There’s a tool you can use to avoid this scenario. Steve Blank, a seasoned entrepreneur, is at a software company called E.piphany. This methodology is all about creating a sustainable business model through iterative product releases, validated learning, and a “build-measure-learn” feedback loop.

Product Research 52

Product Research User Testing Customer Feedback Data Visualization 52

Gainsight

JUNE 16, 2022

Too often, product leaders start building their roadmap plans only to be bombarded with conflicting feedback in all directions. Product roadmaps are tools that product leaders and managers use to guide product plans and chart progress. Take it a step further by creating continuous feedback loops. User Sentiment.

Data Visualization 52

Data Visualization Roadmap Analytic Tools Feedback Software 52

ProductPlan

AUGUST 16, 2022

Sure, there’s the one-off request for a new addition to the product stack or travel for a product management conference. From better tool management and stack optimization to streamlined data analysis generating actionable insights faster than ever, product operations is a force multiplier for the entire product portfolio.

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Data Visualization Reporting Tools Feedback Software Product Research 64

Gainsight

OCTOBER 14, 2020

With the year 2020 delivering what it has, we can all feel nostalgic about turning back the hands of time to a simpler life of socializing, hugging, and unrestricted travel. . Gamers know all too well the shortcuts to ‘level up,’ allowing their character to have more abilities, advance boards, and access new tools to win.

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Product Research Feedback Software User Testing Customer Feedback 52

Gainsight

APRIL 2, 2021

It was energizing to hear peoples’ excitement about traveling again. Because the product is so technical, the CS team includes the traditional CSM role as well as Technical Account Managers and Solutions Architects. While the traditional software model had a clear demarcation between “pre” and “post” sale, PLG blurs the lines.

User Testing 52

User Testing Customer Feedback Analytic Tools Customer Experience 52

Surya Suravarapu

FEBRUARY 27, 2020

It is wanting more that pushes humanity to seek improvements, develop new technologies, and reach for a higher level." The users themselves, if they can, may build new solutions: the DIY types. Keep that feedback coming. Your job is to understand the fears, validate them, and offer solutions. Co-create whenever possible.

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

The Product Guy

JUNE 20, 2019

When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. Since then we have grown to over 100 employees, we have more than 800 companies using our software, and we have expanded globally. About Terri Boshoff.

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Product Research Feedback Software User Testing Technical Review 151

Amplitude

FEBRUARY 26, 2018

When you’re building a relatively simple CRUD app, the project planning process doesn’t have to be overly sophisticated. Over the last year, we’ve developed a system for planning that allows us to get stuff done while avoiding all the pitfalls of conventional project planning. Do some user research. Make some mockups.

Research Software 66

Research Software Feedback Software Product Research User Testing 66

Amplitude

OCTOBER 9, 2019

His firm, Black Swan Farming , has worked with a diverse array of companies, including: shipping conglomerate Maersk Line, travel and tourism giant TUI Group, and marketing materials purveyor Vistaprint. “In Technology as the Forcing Function. This is where Conway’s Law doesn’t just apply to your technology. Joshua Arnold.

Reporting Tools 45

Reporting Tools Analytic Tools Feedback Software Data Visualization 45

Amplitude

FEBRUARY 26, 2018

When you’re building a relatively simple CRUD app, the project planning process doesn’t have to be overly sophisticated. Over the last year, we’ve developed a system for planning that allows us to get stuff done while avoiding all the pitfalls of conventional project planning. Do some user research. Make some mockups.

Research Software 66

Research Software Technical Cofounder Feedback Software Product Research 66

DISQO

APRIL 29, 2020

We used Alpha’s rapid consumer feedback platform to survey more than 350 U.S. Despite steep discounts being offered in retail and travel, it may take a while before demand meets supply and consumer spending strengthens in those industries. According to the Labor Department , the U.S. unemployment rate is at 20.6%, and 26.5

User Testing 52

User Testing Finance Travel Feedback Loop 52

DISQO

APRIL 29, 2020

We used Alpha’s rapid consumer feedback platform to survey more than 350 U.S. Despite steep discounts being offered in retail and travel, it may take a while before demand meets supply and consumer spending strengthens in those industries. According to the Labor Department , the U.S. unemployment rate is at 20.6%, and 26.5

User Testing 52

User Testing Finance Travel Feedback Loop 52

Userpilot

NOVEMBER 29, 2023

With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. For that reason, we’ll go over 12 of the best tools you should use when conducting product research. Qualtrics. UXPressia.

Data Visualization 84

Data Visualization Research Software Feedback Software Analytic Tools 84

DISQO

JULY 23, 2019

Is the solution simply to innovate? In an always-on, device-centric industrial era, new tools like Alpha’s rapid consumer feedback platform help inform product development strategies. Now, you have access to the tools to put your team consistently in the mind of the consumer.

User Testing 40

User Testing Branding Data Visualization Product Research 40

DISQO

JULY 23, 2019

Is the solution simply to innovate? In an always-on, device-centric industrial era, new tools like Alpha’s rapid consumer feedback platform help inform product development strategies. Now, you have access to the tools to put your team consistently in the mind of the consumer.

User Testing 40

User Testing Branding Data Visualization Product Research 40

DISQO

MARCH 27, 2020

It is well understood that people will answer questions differently than they would have before the pandemic in areas such as travel, finance, health, and shopping. If you are doing research to inform an app focused on in-person meetups, it would be advisable to pause this research. And researchers need to bear this in mind.

User Testing 52

User Testing Research Software Travel Feedback Software 52

DISQO

MARCH 27, 2020

It is well understood that people will answer questions differently than they would have before the pandemic in areas such as travel, finance, health, and shopping. If you are doing research to inform an app focused on in-person meetups, it would be advisable to pause this research. And researchers need to bear this in mind.

User Testing 52

User Testing Research Software Travel Feedback Software 52

Product Talk

JANUARY 8, 2020

a product manager, a designer, and a software engineer with shared responsibility for a product). Over 300 students have taken the course and the feedback is overwhelmingly positive. Corporate Workshops: In the past, I’ve turned down most corporate workshops because the travel was too prohibitive for my schedule. Tweet This.

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Product Research Workshop Books Events 139

Mixpanel

JULY 22, 2020

Quick feedback loop: The results of your changes can be seen quickly. Stable: It’s a predictable measurement tool, and you’re confident your work won’t be drowned out by noise. Instrument: Implement a tool that allows your team to easily watch this metric.

User Testing 52

User Testing Product Research Framework Data Visualization 52

DISQO

MAY 18, 2016

It’s really important to make sure the team working directly with the consultant has bought into their process and the solution presented at the end, Doody said. Do remote work, which is now possible given the plethora of tools available. appeared first on Feedback Loop.

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Consulting Product Research Customer Experience Feedback Software 40

DISQO

MAY 18, 2016

It’s really important to make sure the team working directly with the consultant has bought into their process and the solution presented at the end, Doody said. Do remote work, which is now possible given the plethora of tools available. appeared first on Feedback Loop.

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Consulting Product Research Customer Experience Feedback Software 40

Business of Software Conference

JUNE 5, 2019

Carl Ryden has been a regular attendee at Business of Software Conferences for a long time. Carl Ryden (Founder, PrecisionLender) – Build Iron Man Suits Not Terminators from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

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Feedback Software Research Software Reporting Tools Data Visualization 40

DISQO

MAY 19, 2017

Leveraging our rapid consumer feedback platform , we tested a variety of credit card concepts in order to determine a reward structure that encourages sign ups without enticing churning. The Chase Sapphire Reserve’s annual perk of $300 toward travel is a prime example of how a bank can mitigate the risk of heavy churning.

Product Research 40

Product Research User Testing Banking Feedback Software 40

DISQO

MAY 19, 2017

Leveraging our rapid consumer feedback platform , we tested a variety of credit card concepts in order to determine a reward structure that encourages sign ups without enticing churning. The Chase Sapphire Reserve’s annual perk of $300 toward travel is a prime example of how a bank can mitigate the risk of heavy churning.

Product Research 40

Product Research User Testing Banking Feedback Software 40

Gainsight

NOVEMBER 9, 2022

Business strategies and tools that drive durable growth. . We get professionals together to connect people without the need to travel—it’s a great way to start your community,” said van Lieshout. It’s an opportunity for small groups of people to share experiences, trade solutions, and gain a sense of belonging.

Data Visualization 19

Data Visualization Feedback Software User Testing Product Research 19

DISQO

AUGUST 1, 2019

The key, whether building solutions for emerging industries or recruiting in cutthroat labor markets, is sustainable differentiation. At Alpha, we are building the world’s most powerful on-demand insight platform. They travel, experiment, and continuously learn. The post Company culture appeared first on Feedback Loop.

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Differentiation Product Research Transportation Feedback Software 40

DISQO

AUGUST 1, 2019

The key, whether building solutions for emerging industries or recruiting in cutthroat labor markets, is sustainable differentiation. At Alpha, we are building the world’s most powerful on-demand insight platform. They travel, experiment, and continuously learn. The post Company culture appeared first on Feedback Loop.

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Differentiation Product Research Transportation Feedback Software 40

Gainsight

MAY 12, 2022

In the modern SaaS world, disappointed users will flee to the competition the moment they start feeling neglected. Unfortunately, as a product leader or manager, you probably feel like all of the extra feedback you’re receiving from stakeholders, fellow employees, and users is blocking the path to a better user experience.

Data Visualization 105

Data Visualization Analytic Tools Customer Experience Embedded Analytics 105

Usersnap

FEBRUARY 5, 2024

Uncover the secrets of seamless and feature adoption and discovery with us—a thrilling promise that can revolutionise SaaS product adoption. Stakeholder management challenges Navigating stakeholder management , the survey phase in the discovery process can be challenging without proper tools. Table of content ?

Product Research 52

Product Research Onboarding KPIs User Testing Feedback Software 52

Split

AUGUST 28, 2020

Software development in 2020 is a rapidly changing environment. In short, approval by an external body (such as a manager or CAB) simply doesn’t work to increase the stability of production systems, measured by the time to restore service and change fail rate. But how do you control for safety at speed? The second half? Not so much!

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Analytic Tools Feedback Software Software Review Weak Development Team 105

Johanna Rothman

JUNE 6, 2022

I suspect that's because we see integrated roadmaps all the time—for car travel. But with all these users and the various levels of detail, I have yet to see a useful integrated roadmap for software products. Although, I don't see too many “consider this alternate route for cool sightseeing” on my various map apps.

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Roadmap Data Visualization Customer Experience Product Research 115