The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. So, it was natural that we should want to develop a talent growth plan for our people.

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The Product Coalition

JANUARY 10, 2019

The most popular frameworks, like agile, are more about the general approach your office takes. Team structure, work patterns, timing, tool deployment… They are holistic in the way they seek to address your overall operations. The Jobs To Be Done Framework (JTBD, for short) is different. Anything else is just a hobby.

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Framework Research Software User Testing Feedback Software 60

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. This is the main focus of the article.

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Research Software Analytic Tools Feedback Software User Testing 82

Product Innovation Educators

MAY 3, 2021

Our guest, Jay Haynes, is helping that problem by creating the first and only JTBD software for product, marketing, and sales teams. It’s amazing how many teams disagree on whom their customer is. The market you’re in is the most important decision you can make as a product team. Everything starts with the customer.

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Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. Building a great sales team: How Intercom fosters and maintains its sales culture. Onboarding, but make it remote. So it was an obvious choice.

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Feedback Software Reporting Tools Customer Experience Weak Development Team 223

PMLesson's Ace the PM Interview

DECEMBER 3, 2020

Distinguishing between bad vs. good vs. great answers is key , and seems like an underserved area Write down a framework for how you tackle these problems. I love to travel, so this was fun for me. Having a clear framework helped me develop an ok answer. Suddenly, I could see myself joining the team.

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Weak Development Team Customer Experience User Testing Feedback Software 98

Product Talk

SEPTEMBER 9, 2020

While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. She has a big focus on people development, helping product managers and product leaders get better at their craft. I was a technical consultant back then, traveling to a lot of clients all over Europe.

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Feedback Software User Testing Product Research Research Software 186

Product Talk

JANUARY 19, 2022

I teach teams that business outcomes are derived from your business model. My business model formula looked something like this: # of teams in my coaching program x price per team. Increasing the number of teams that I coach would increase both revenue and impact. I can only work with so many teams at once.

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Product Research Workshop Weak Development Team Books 196

People-First Product Leadership

JANUARY 7, 2024

When I veered off track, I learned (good) while losing a bit of confidence in myself (bad). People, like frameworks, should embrace adaptability and openness to new ideas and approaches. The balanced leader sees both delegation and development as a win-win approach for themselves, their employees, and the organization at large.

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Artificial Inteligence Weak Development Team Feedback Software Leadership 52

The Product Coalition

DECEMBER 5, 2019

They run from ill-suited personal traits and the pursuit of individual agendas to frustration with the team itself. Read on and learn in this post on Scrum anti-patterns how you can identify if your Scrum Master needs support from the team. The Scrum Master is a servant-leader for the Scrum Team. The team composition is wrong.

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Weak Development Team Reporting Tools Agile Customer Experience 87

UX Studio

MARCH 11, 2024

I realized that that wasn’t really gonna happen I’m very very bad at competition. And I actually ended up traveling around teaching windsurfing for about eight years before becoming a designer. But then when you translate that into like competition swimming, I was really terrible, like one of the worst on the team.

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User Testing Feedback Software Research Software Data Visualization 66

Gainsight

OCTOBER 16, 2018

Servant leadership is the idea that leaders serve their teams rather than teams serving their leaders. Among them: Whenever Nadav, our Director of Enterprise CSM, wants his team members to try out a new motion to help our clients, he performs the motion himself first. That’s not to say leaders on our team don’t make mistakes.

Leadership 65

Leadership Weak Development Team Feedback Software Software Review 65

The Product Coalition

MAY 15, 2019

I wholeheartedly believe that you need to be adaptable to survive today but the further I travel on my own journey the more I wonder if we as an industry are moving past agile. The agile manifesto turned eighteen this year, the Scrum framework is even older?—?have don’t get me wrong it’s great, we’re still friends?—?I

Product Management 92

Product Management Product Manager User Testing Product Research 92

ProductPlan

DECEMBER 18, 2019

Prioritization frameworks are primarily geared toward weighing the benefits of one feature versus another, so we pick the best ones. Bypassing opportunity costs in the prioritization process can lead to poor decision making. There is always the path not traveled. Competitive intelligence should be a no-brainer for product teams.

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KPI Weak Development Team Customer Experience Travel 52

Intercom, Inc.

NOVEMBER 17, 2022

Alina Vandenberghe is the Co-Founder and Co-CEO of Chili Piper , an inbound conversion software that helps sales teams automatically schedule appointments and instantly turn leads into qualified meetings. Although she was a product manager, she’d experienced sales first-hand growing up and had spent many hours studying revenue teams.

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User Friction Customer Experience Weak Development Team Travel 118

Amplitude

NOVEMBER 16, 2018

That meant we had plenty of money to run experiments and invest in high-quality work, as well as in developing the next generation of creative talent. It’s a very “data poor” environment where the stakeholders you are engaged with themselves have a limited exposure or understanding of data. greatest strength and weakness.

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Roman Pichler

JUNE 6, 2023

Sue, the Scrum Master , wanted to help the development team get better at sprint planning. But the team still over-commits and under-delivers. The following sections explain how you can apply the framework. Have you been travelling lately? Problems like the ones mentioned above will hardly go away on their own.

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Construction Customer Feedback Framework User Testing 179

The Product Coalition

JANUARY 7, 2019

Like many teams I measured my productivity by output (number of tasks completed) rather than by outcomes (goals accomplished, impact achieved). Today I help companies address such challenges by using the GIST planning framework. Idea Travel to Japan ? It breaks planning into four parts?—?Goals, Goals, Ideas, Steps and Tasks.

Research Software 72

Research Software Banking User Testing Workshop 72

Department of Product

MAY 22, 2020

And the product team responsible got some pretty brutal reviews in the process. I could do crazy things like save my home address as ‘home’ and then plot my journey to a fresh destination, filtering by different travel options. And you can keep travelling deeper and deeper into the functionality of a Trello card.

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Feedback Software Customer Experience User Testing Customer Feedback 52

Amplitude

OCTOBER 9, 2019

Josh Arnold operates on both the macro and the micro, seeing both the org-level dynamics and the team-level decision-making on which any company ultimately depends. What drives me is a passion for helping people and organizations realize their potential, developing products that customers love and teams love building.”.

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Reporting Tools Analytic Tools Feedback Software Data Visualization 45

Modus Create

APRIL 5, 2021

I traveled to Morocco and got stuck there after my study abroad program in Copenhagen got canceled last spring. Joining the Modus Create Team. In other words, making big decisions and not knowing how technology works is bad for business. Not because I wanted to work there, but because everyone else around me did.

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Software Engineering Software Review Engineering Technical Review 91

Intercom, Inc.

JULY 19, 2018

I hosted Jean and Edmond on our podcast to get their take on the difference between leadership and management, the power of positive feedback, and why trust is the foundation of the most effective engineering teams. Jean: Especially with engineering teams. Then if you’re given the right tools, you can be more effective at doing that.

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Engineering Feedback Software User Testing Leadership 135

Modus Create

JULY 1, 2020

I had been taking 2 Aleve each day (1 morning, 1 evening) because I had been developing arthritis in my hands. Initially, they didn’t want to schedule an appointment for weeks, but when they learned how bad I was suffering, they squeezed me in much earlier. I had an idea for a feature to add to a product my team was working on.

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Reporting Tools Systems Review Software Review Technical Review 98

Andrew Chen

NOVEMBER 15, 2021

These frameworks are targeted at teams building new products, first and foremost. But it’s also for people who work in the business of commerce, travel, publishing, and many other industries that are getting reinvented by tech. How to get them started, how to scale them, and what it’s like to compete.

Books 63

Books Research Software Reporting Tools Technical Review 63

Surya Suravarapu

FEBRUARY 27, 2020

It is wanting more that pushes humanity to seek improvements, develop new technologies, and reach for a higher level." The research team led by George Loewenstein studied two types of emotions that create anxiety: 1) anticipatory, and 2) anticipated emotions. (We This [desire] is also the source of all progress. Quoting Peter M.

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

The Product Coalition

SEPTEMBER 21, 2023

Creating Product Outcomes: What I’ve Learned From The Soccer Pitch “Great things in business are never done by one person; they’re done by a team of people.” — Steve Jobs Soccer is more than just a game for me. Much like product teams, soccer teams require teamwork, an adaptable strategy, and a shared goal — to win.

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Roadmap Onboarding KPIs Customer Feedback Customer Experience 111

Mind the Product

JULY 25, 2018

This year, I travelled from Berlin to Silicon Valley and interviewed 15 product management experts from Google, LinkedIn, Salesforce, eBay, and other companies, to learn about how they build successful products that serve millions of people every day. You want to steer the team into the greenfield area where big ideas live.

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Weak Development Team Analytic Tools Research Software Construction 108

Sachin Rekhi

DECEMBER 6, 2021

We experience these effects everyday when we use products like Uber, where the more drivers who join, the shorter your wait times; Slack, where the more team members that join, the quicker it is to communicate with more of your colleagues; and Airbnb, where the more travelers that join, the better the listing reviews. Tipping Point.

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Weak Development Team Customer Experience User Testing Customer Feedback 138

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

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Research Software Feedback Software Analytic Tools User Testing 40

Intercom, Inc.

OCTOBER 15, 2020

Our previous conversations with Bob have covered how to unpack customer motivations and the Jobs-To-Be-Done framework (of which he was one of the principal architects). As a visual thinker, teacher, and creator, Moesta has worked on and helped launch more than 3,500 new products, services, and businesses across nearly every industry.

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Research Software Feedback Software User Testing Customer Experience 265

The Product Coalition

JUNE 9, 2021

That approach works fine until your sales team gets on the phone to tell a customer about the Next Big Thing. When you define a roadmap as a group of project commitments, you’ve set your team up for failure. The steps outlined in this article will help your product team to frame the conversation. Framework Step 1?—?Vision

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Vision Roadmap Customer Experience Weak Development Team 115

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

The Product Coalition

AUGUST 6, 2019

The ultimate guide on how to manage young PMs in your team. Most of the young PMs in India either become a PM after their MBA (majority of the population) or after being a software engineer for a couple of years (seen often) or straight out of undergrad (path less traveled) or post-entrepreneurship (even less traveled).

Product Management 70

Product Management Product Manager Analytic Tools Reporting Tools 70

Bain Public

OCTOBER 19, 2021

The product manager’s role is to help determine the product mission that will lead their team on a path to achieving goals, transforming visions from strategy to execution. A bad example would be Yahoo. Remember that great companies will reinforce their MOAT(s) early and often. It’s also about strategic acquisition of IP.

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Feedback Software Roadmap Data Visualization Strategy 52

Pragmatic Marketing

NOVEMBER 9, 2009

While software development teams have been moving toward agile methods for years, many product managers are only now becoming aware of it. An agile approach applies collaborative and continuous improvement concepts to software development. It seems that agile teams do everything in a new way. What is a product owner?

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Weak Development Team Agile Research Software Reporting Tools 70

Business of Software Conference

JANUARY 31, 2020

You can spend as much as you want on developing a product, but no one cares how much you spend – they only care about it’s value. So for those of you who don’t actually have a product team and just have engineering and sales you’ll know where to call me later. And your typical team costs you per year?

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Weak Development Team User Testing Customer Experience B2B 59

Mixpanel

AUGUST 3, 2023

How can you align foundational goals between teams? How can you align audience engagement goals between teams? How can you align audience goals between teams? Retain your users How can you develop a customer marketing strategy? How can you align retention goals between teams?

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Analytic Tools Data Visualization Customer Experience User Testing 52