Mind the Product

JUNE 13, 2018

Previously, Ivy has held executive positions spanning from head of product design and development to CMO and presidencies with several companies, including Calvin Klein, Swatch, Coach, Mattel, Art.com, Bausch & Lomb, and Gap. Joe Leech, Product Strategy Consultant. Leadership Forum. Apply for your leadership ticket.

User Testing 133

User Testing Data Visualization Workshop Product Research 133

Product Management University

SEPTEMBER 10, 2023

As the customer success manager (CSM) role evolves into more of a strategic customer leadership role versus a tactical reactionary role, it’s critical to build relationships with customer executives, and in most cases, it’s not as difficult as you think. Kudos if you’re already there. Here’s the best part as it relates to your day-to-day.

Customer Experience 130

Customer Experience Product Research Government Leadership 130

Userpilot

FEBRUARY 24, 2025

A person without a formal leadership title. You will drive step-by-step operational data onboarding, governance, and automation enhancements during Apple’s new product introduction (NPI) events. Skills AI/ML integration, product strategy, SaaS platforms, data analytics, cross-functional leadership, and agile execution.

Analytic Tools 52

Analytic Tools Data Visualization Technical Advisors User Testing 52

Intercom, Inc.

OCTOBER 29, 2019

Authoritative, actionable strategies on how to grow your business. Once you have these segments, you can build the right product, set the right distribution and positioning, and match the right sales motion to each customer, while also refining your segments over time. A substitute for strategy or planning.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Intercom, Inc.

NOVEMBER 9, 2022

And it’s a sound strategy. While foolproof strategies to newer, disruptive threats are still unknown, creating innovation-driven divisions within a company may just help you solve the Innovator’s Dilemma. Typically, third-party tools from the parent organization come with many stipulations around usage and governance.

Research Software 226

Research Software Data Visualization User Testing Customer Experience 226

Product Innovation Educators

FEBRUARY 5, 2018

This time he shared a model for having more influence called the Five Influence Strategies. In the discussion, you’ll learn how to use the components of this strategy, which are: Build credibility. One group attended government seminars about the facts related to organ meat. The “ Look and Sound of Leadership ” podcast.

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Seminar Product Management Product Manager Government 120

Gainsight

OCTOBER 5, 2020

April Dunford sat in the back of a marketing class at Northwestern University in Chicago, where her professor gave an example of a product positioning statement. By filling in the appropriate answers, you would design a product positioning statement that would suffice for your product and company. Positioning is not a tagline. .

Positioning 59

Positioning Analytic Tools Data Visualization Strategy 59

Userpilot

SEPTEMBER 14, 2023

A strategic product manager is responsible for developing long-term product vision and strategy. Product marketing managers develop product positioning , messaging , and differentiation strategies. There are different seniority levels of product managers, spanning from entry-level positions to executive ones.

Research Software 105

Research Software Analytic Tools Feedback Software Product Research 105

Product Bookshelf

NOVEMBER 22, 2020

Good Strategy Bad Strategy: The Difference and Why It Matters by Richard Rumelt. The big idea: Strategy is not goal-setting, vision creation, or agreeing on principles and aspirations. Bad strategy isn’t the absence of strategy; it’s typically the result of refusing to identify the core problem.

Strategy 62

Strategy Research Software Vision Government 62

Gainsight

FEBRUARY 27, 2025

Her work is fueled by a deep passion for superior customer experiences and creating scalable strategies that drive results. His journey took off as a data scientist at Gainsight, where he became fascinated by predictive modeling and its capacity to transform Customer Success strategies.

Data Visualization 52

Data Visualization Customer Experience User Testing Technical Review 52

Intercom, Inc.

JANUARY 20, 2022

Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. I think the two-way vulnerability and the transparency led to a symbiotic positivity and better ways of working. ” People loved that message.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Product Management University

NOVEMBER 21, 2022

Your HCM portfolio is sold across a variety of industry verticals like healthcare, retail, manufacturing, hospitality, banking, government, etc. This allows you to play from a position of strength. Direction – Provides a single top-down strategy for product management, product marketing, and sales teams.

White Paper 130

White Paper Management Management Research Software 130

The Product Coalition

APRIL 2, 2022

In the light of new evidence, market opportunities, crisis, or strategy changes, we need to be flexible and adapt ourselves and our Product to these demands. I hardly imagine Product Managers with autocratic leadership thriving in this environment. Another kind of leadership and tactics might result in a better outcome.

Product Management 174

Product Management Product Manager Customer Experience Management 174

Intercom, Inc.

MARCH 12, 2019

” In our case, a resounding “yes” required seeing a positive impact on customer expansion and one big enough to justify the fully-loaded cost for the additional headcount. Oftentimes these will be your partners in marketing , sales operations, recruiting and senior leadership.

Weak Development Team 171

Weak Development Team Customer Experience User Testing Customer Feedback 171

Intercom, Inc.

AUGUST 22, 2019

I’m excited to be joined today by Intercom’s own Jonathon Colman, a senior designer who came to us by way of the Nature Conservancy, REI and five and a half years at Facebook, where he most recently worked as a UX Content Strategy Lead for Marketplace. Our conversation covered, surprisingly, everything from flat-Earthers to J.R.R.

User Testing 209

User Testing Research Software Feedback Software Analytic Tools 209

Gainsight

JANUARY 26, 2022

Marketing and SDRs share all their customer data with Sales because it increases the probability of a positive sales outcome. The Customer Success org helps create a positive customer experience. But how do you make this a successful and consistent strategy? . As for CS, they deliver valuable outcomes to the customer.

Feedback Software 111

Feedback Software Analytic Tools Reporting Tools Data Visualization 111

Modus Create

SEPTEMBER 24, 2019

Modus is uniquely positioned as one of only a few select InVision partners. Collaborate with development leadership to prepare and implement a design system token strategy to create highly dynamic, variable-based architecture and maximize real-time flexibility.

Research Software 15

Research Software Customer Experience Product Research User Testing 15

The Product Coalition

APRIL 7, 2021

But I’ve also seen the steady, positive changes over time happening at bigger companies like Facebook and Visa to better support women. Current solutions being offered by the industry Recently, the Indian government extended the maternity break from 12 to 26 weeks, which is a great relief. While this is a start, it is not the solution.

Reporting Tools 82

Reporting Tools Technology Embedded Analytics Leadership 82

Userpilot

JULY 14, 2024

In this article, we will outline the typical journey for business intelligence analysts, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. They provide recommendations for product development , marketing strategies, resource allocation, or customer service improvements.

Embedded Analytics 98

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

Intercom, Inc.

AUGUST 29, 2019

How quickly you’re able to accelerate growth depends on your ability to build a nimble sales org and develop a strong sales strategy. But Jeanne DeWitt, Head of North America Revenue & Growth at Stripe, argues you’re hampering your own success if you don’t make room in your sales strategy to focus on growing existing customers.

Data Visualization 172

Data Visualization Feedback Software Customer Feedback Customer Experience 172

ProductPlan

FEBRUARY 15, 2022

Beyond the usual screening questions about strategy, culture, processes, and values, product operations professionals may also want to ask some of the more pertinent questions below during the interview process: How does the product team define successful product operations? Monitor system performance and calculate success metrics.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

Mind the Product

NOVEMBER 30, 2017

And even though the UK is leaving the union, the UK government has confirmed that the GDPR is here to stay. The GDPR introduces the statutory position of Data Protection Officer (DPO), with the task of ensuring that a business complies with GDPR. The GDPR will also apply to countries outside the EU who have customers within the EU.

Data Visualization 122

Data Visualization Technical Review Reporting Tools Technical Advisors 122

Userpilot

JUNE 3, 2021

I strongly believe that human skills like those listed above are meta skills that are just as essential to product management and leadership as more traditional skills like strategy development, data analytics, roadmap development, etc. But why even ask the question in the first place? in Silicon Valley and London).

Product Research 98

Product Research Research Software Reporting Tools User Testing 98

The Product Coalition

FEBRUARY 26, 2022

I even know some highly effective organisations with hundreds of thousands of users who just have product designers instead of product managers in most of their squads and are seeing positive results. which is positive. If you’re smarter, the thinking goes, people will leave you alone because they trust you more.

User Testing 201

User Testing Weak Development Team Customer Experience Customer Feedback 201

The Product Coalition

DECEMBER 29, 2022

How to define and execute a strategy to transform a product into a platform and meet growing demand without sinking the company. Seemingly glad I asked, she cautioned me, “An advisory board is not the same as mapping and influencing your stakeholders or setting up governance. They may or may not be in leadership positions.

Feedback Software 78

Feedback Software Government Strategy Product Strategy 78

ProductPlan

SEPTEMBER 3, 2019

What to do about it: You’re going to have to become skilled at product team building , persuasion, and leadership. Corporate attorneys can focus exclusively on business law and the regulations governing their industry. The good news is, there are a couple of strategies for dealing with this. How product managers can deal.

Product Management 75

Product Management Product Manager Reporting Tools Data Visualization 75

Userpilot

AUGUST 31, 2024

It is based on Glassdoor’s proprietary Total Pay Estimate model, which uses salaries collected from users and the latest government data. Junior usability tester : A junior usability tester is an entry-level position responsible for assisting in conducting usability tests, gathering user feedback , and documenting findings.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

The Product HQ

JUNE 20, 2024

How did you find out about this position? For example, in my last role as the product manager, I delivered a product in the most challenging circumstances with my technical knowledge and leadership style. What’s your approach to building a product strategy? Instead, you briefly expand on the key points discussed there.

Technical Review 52

Technical Review User Testing Product Research Customer Experience 52

BrainMates

SEPTEMBER 19, 2022

The modern workplace is the backbone of our economy – from start-ups to government agencies and large enterprises – and the employees that work within are the engine that keeps the business running. The product managers drive the team roadmaps according to set objectives aligned to company objectives, as well as the product strategy overall.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Agile Velocity

JANUARY 13, 2022

However, this often means there is no core leadership or guiding coalition, so it results in ‘pocket agility’ with localized benefits and incoherent practices and processes that are hard to sustain or optimize. . It could also result in top-down governance and enforcement, with the focus being more on ‘doing’ and not ‘being’ agile.

Agile 59

Agile Feedback Software Data Visualization Leadership 59

Gainsight

AUGUST 2, 2021

If you have ever waited in line for a COVID test or vaccine, you understand how successful operational leadership can hinder or accelerate a positive customer experience. In most organizations, CS Operations governs six key components: Reporting. for senior leadership. So, who’s the right person to lead CS Ops?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools User Testing 52

The Product HQ

JUNE 10, 2024

Becoming an effective Scrum master requires a thorough understanding of the agile Scrum principles and Scrum values that govern Scrum team productivity. Communication Skills In any leadership position, effective communication is a transferable skill that helps to support teams and encourage feedback and innovation.

Reporting Tools 52

Reporting Tools Feedback Software Management Management 52

Userpilot

AUGUST 30, 2024

In this article, we will outline the typical journey for usability testers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. It is based on Glassdoor’s proprietary Total Pay Estimate model, which uses salaries collected from users and the latest government data.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

The Product HQ

FEBRUARY 1, 2023

Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. TPMs must communicate strategies, roadmaps, and program issues with all key stakeholders. As a technical program manager, you communicate with product managers, leadership teams, and external vendors.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

TIBCO - Thought Leadership

APRIL 9, 2019

By combining TIBCO ® Data Virtualization, TIBCO EBX , TIBCO SnappyData, and TIBCO Cloud Integration, customers can realize the ultimate objective of data asset management: a well-governed 360-degree view of anything and everything including your customers, products, organization, supply chain, and more.

Reporting Tools 51

Reporting Tools Analytic Tools Data Visualization Technical Review 51

Userpilot

AUGUST 28, 2024

It is based on Glassdoor’s proprietary Total Pay Estimate model, which uses salaries collected from users and the latest government data. Junior usability tester : A junior usability tester is an entry-level position responsible for assisting in conducting usability tests, gathering user feedback , and documenting findings.

Data Visualization 52

Data Visualization Analytic Tools Research Software User Testing 52

Bain Public

AUGUST 14, 2021

Product leaders working within CleanTech startups need to deliver sustainable products through a viable monetization strategy to help private and public organizations that need to implement climate change adaptation measures (e.g. Around the world, climate change has risen to the top of many government agendas. Finding the Solution.

Analytic Tools 52

Analytic Tools Feedback Software Startups Data Visualization 52