Userpilot

NOVEMBER 27, 2024

Wouldn’t it be great to see all user interactions with your product as they happen? Think about all the insights you could gather to improve the user experience. Identify points of user frustration and friction Session replays allow you to see where users experience friction and diagnose the causes of their frustration.

Data Visualization 105

Data Visualization Analytic Tools Definition Customer Feedback 105

UX Planet

JANUARY 10, 2025

Most apps provide simple statistics according to users spending and savings habits that are tied to what the general users are accomplishing in the same category. Joining a savings group or online community to see other users achieving their goals, encourages you to do the same.

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

UX Planet

FEBRUARY 3, 2025

Add a measurable outcome, like: Designed user-centered interfaces based on extensive research, improving task efficiency by25%. If youve worked with specific user groups (e.g., Conducted A/B testing to validate design decisions and optimize user experience. Pro tip: Dont just say itprove it.

Research Software 109

Research Software Feedback Software User Testing ChatGPT 109

Userpilot

DECEMBER 31, 2024

Variety of UI patterns to engage users, including modals , tooltips , and slideouts. A/B and multivariate testing for optimizing user experiences. Analytics reports like paths, funnels, and cohort tables for visualizing user behavior data. HelpBar: Enables quick access to tours, surveys , and help articles for users.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Planet

OCTOBER 24, 2024

BMC components Customer segments: Different groups of people or organizations that your business aims to serve. Lean UX Canvas Lean UX Canvas is a tool designed to help teams quickly capture and validate their ideas, with focus on user experience and iterative development. UX Research Canvas by Fountain Institute.

User Testing 105

User Testing Product Research Data Visualization Research Software 105

UX Planet

FEBRUARY 12, 2025

UI design is significantly influenced by the Gestalt principles of grouping , a fundamental set of laws and guidelines many designers rely on to create effective interfaces. These principles explain how people visually group elements, with the five key categories being Proximity, Similarity, Continuity, Closure, and Connectedness.

Differentiation 96

Differentiation Reference Article Customer Experience 96

UX Planet

OCTOBER 28, 2024

Form a hypothesis about user behavior. Do affinity mapping : Look for patterns in user feedback or data to find themes. Group similar insights, feedback, or observations to reveal patterns and themes in the data. Synthesize learnings : Pull together your insights to better understand user needs.

User Testing 105

User Testing Product Research Data Visualization Research Software 105

UX Planet

MARCH 3, 2025

UI design is significantly influenced by the Gestalt principles of grouping , a fundamental set of laws and guidelines many designers rely on to create effective interfaces. These principles explain how people visually group elements, with the five key categories being Proximity, Similarity, Continuity, Closure, and CommonRegion.

Reference 52

Reference Customer Experience UX Messaging 52

Userpilot

FEBRUARY 26, 2025

Users had no clue what they were missing. Sign-up page before the UX issue was spotted with session replays. That one change immediately reduced drop-offs and got more users through the sign-up flow. Sign-up page after the UX issue had been resolved. Sometimes, the fix is a small UX adjustment.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 52

UX Planet

MARCH 15, 2025

Rethinking Pinterests Personalization/UX Strategy [link] In todays digital landscape, personalization isnt just a featureits the foundation of user experience. Nowhere is this more evident than on Pinterest, where billions of Pins are curated into unique feeds for over 400 million monthly users worldwide.

Product Research 94

Product Research Data Visualization Feedback Software Analytic Tools 94

UX Planet

FEBRUARY 5, 2025

Conversely, if the user experience heavily relies on a graphic user interface, the larger the gap for the product designer toaddress. While it would be foolish for a product designer to complain about this approach, it can inadvertently exclude important user experience considerations.

Technical Advisors 77

Technical Advisors Analytic Tools Feedback Software Reporting Tools 77

UX Planet

JANUARY 22, 2025

Problem Brief Over a span of 4 weeks, we tested Civians platform and created design solutions to improve the overall user experience of the dashboard. After finding multiple screening rejected candidates, we sat down together to redefine target and potential users who could help us broaden oursearch.

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

UX Planet

JUNE 27, 2025

If the interface isn’t clear, assumes prior knowledge, or silently allows you to do the wrong thing, then it’s not “just bad UX” —  it’s a trap. Read more “Who should take responsibility for evil UX design and digital ethics?” Design isn’t neutral when the consequences are real. A trap with consequences.

Research Software 57

Research Software Transportation Customer Experience Systems Review 57

Userpilot

OCTOBER 28, 2024

From the word go, users can learn the most effective ways to use features, why they matter, and how your product can help them achieve their goals. You can think of this as a 3-step process: Start by segmenting your power users by personas. You don’t want to send project managers on the ideal path for UX designers, after all.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

UX Planet

JUNE 9, 2025

From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights.

Data Visualization 52

Data Visualization Customer Feedback Technical Review Research Software 52

UX Planet

JANUARY 10, 2025

A career in product design offers just thata unique opportunity to bring your ideas to life while shaping the future of technology, sustainability, and user experiences. Observe Real Interactions : Use Hotjar or FullStory (AI-enhanced analytics) to watch user interactions on websites and apps. Or just use microsoft clarity.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

MARCH 18, 2025

Todays users demand seamless experiences across various communication channels , whether on mobile or web, and expect instant, personalized interactions that feel intuitive and relevant. As product managers, the challenge goes beyond delivering consistent cross-platform customer experiences.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

NOVEMBER 7, 2024

Are you targeting potential customers, existing users, or specific segments within those groups? For example, a demo for new users might focus on basic features and onboarding, while a demo for experienced users might showcase advanced functionalities and use cases. Focus on “Aha!

Demo 103

Demo Analytic Tools Feedback Software Research Software 103

Userpilot

OCTOBER 31, 2024

Product analytics tools : Platforms that allow you to track and analyze user interactions within a product to help you optimize the user experience and improve product performance. The survey settings allow you to send it to a specific user group and set it to appear at regular intervals, for example, every 3-4 months.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

UX Planet

FEBRUARY 6, 2025

Wheres the authenticity, the cutting-edge aesthetics or the refined UX that we know customers crave from a premium digitalservice? How toApply: In UX/UI: Surprise users with playful iconography, Easter eggs or custom animations. To design Dopamine Banking, we at UXDA are using the following strategic UX principles: 1.

Banking 76

Banking Data Visualization Customer Experience Feedback Software 76

AB Tasty

JULY 3, 2025

Whether you’re an A/B testing novice or a seasoned pro, here are some of our favorite influencers in CRO and experimentation that you should follow: Ronny Kohavi Ronny Kohavi , a pioneer in the field of experimentation, brings over three decades of experience in machine learning, controlled experiments, AI, and personalization.

User Testing 59

User Testing Data Visualization Research Software Analytic Tools 59

Userpilot

APRIL 24, 2025

This role is pivotal in creating the most engaging creative tools for users, with a focus on drawing, playing, and the innovative use of generative AI. Youll blend the strategic mindset of a growth product manager with the creative vision of a UX designer – driving repeat engagement, gamification, and social participation.

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

Userpilot

MARCH 24, 2025

In this role, you will define and execute the mobile product strategy, enhancing the user experience for field service professionals while driving seamless integrations with enterprise systems. By understanding the psychology of play, creativity, and learning, youll craft experiences that are seamless, rewarding, and deeply immersive.

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

UX Planet

JANUARY 18, 2025

AI filters items to match user size, preferences, and activity type. Personal user experience Here is a video that illustrates how itworks. For example, consider a sportswear shop. Whether its running shoes or gym gear, the recommendations feel curated and specific. For example, age is basic information, but skin color isvisual.

Customer Experience 103

Customer Experience User Testing Data Visualization ChatGPT 103

Userpilot

JUNE 29, 2025

Throughout my career as a product manager, I’ve seen too many promising mobile apps fail; oftentimes not because they lacked great features, but because the user experience fell short. With 88% of users considering leaving after a single bad experience , every usability flaw costs you lost revenue.

User Testing 66

User Testing Product Research Data Visualization Analytic Tools 66

Userpilot

MAY 17, 2025

Pro tip: Even if you plan to use AI tools, consider having in-house or human experts who will vet the localized content before shipping to your users. Set up your workflow Prevent unnecessary delays by setting a clear workflow for how developers, UX designers , translators, QA specialists and other team members will collaborate.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

Userpilot

FEBRUARY 4, 2025

Free to paid conversion rate This user metric measures the percentage of users who upgrade from a free trial to a paid plan. The free to paid conversion rate is a metric for assessing your onboarding and initial user experience. Passives (7-8): Neutral users who are satisfied but not enthusiastic.

Onboarding KPIs 59

Onboarding KPIs Data Visualization Customer Feedback Customer Experience 59

Userpilot

MARCH 5, 2025

Cohort analysis: Userpilots cohort analysis groups users by criteria like sign-up date, feature usage, or engagement levels. It lets you track behavior over time, compare how different groups evolve, and assess the long-term impact of product updates or campaigns. Use Userpilot to analyze promoters paths during onboarding.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 27, 2025

Use cohort analysis to track different user groups over time Cohort analysis groups users based on shared traits and tracks their behavior and retention over time. How it helps: Cohort analysis shows how specific groups engage with your app. If not, you revisit what changed and why the new experience didnt land.

Analytic Tools 96

Analytic Tools Research Software Feedback Software Data Visualization 96

UX Planet

JUNE 30, 2025

A deep dive into how artificial intelligence is shaping the next generation of financial user experiences — through metrics, strategy, and real success stories Until recently, most banks and financial organizations treated artificial intelligence (AI) as tomorrow’s experiment.

Data Visualization 72

Data Visualization Banking Reporting Tools Analytic Tools 72

Userpilot

FEBRUARY 25, 2025

When you see users creating workarounds, repeatedly checking settings, or abandoning flows at specific points, you uncover the reasoning behind the metrics. Take a look at real user experiences to understand your users better Conventional tools show you what’s happening, but understanding why requires deeper analysis.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88

Userpilot

MARCH 30, 2025

Frequent app crashes: Technical glitches or slow load times disrupt the user journey. If users experience performance issues, they’re less likely to return. Complex onboarding: 74% of users abandon an app after a poor onboarding experience. The balance between monetization and user experience is tricky.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

Userpilot

MAY 30, 2025

Validating one with the other gives you the whole picture and confidence to make decisions that improve users experience. Use these methods to collect qualitative data: In-app surveys : A tool like Userpilot lets you trigger surveys in your mobile app based on user behaviour and collect contextual feedback with logic conditioning.

Onboarding KPIs 89

Onboarding KPIs Feedback Software Analytic Tools Research Software 89

Userpilot

DECEMBER 31, 2024

out of 5 stars Pricing: Growth plan at $799/month Supported devices: Web for the time being and mobile coming in 2025 Userpilot is a product growth platform that helps companies increase adoption, user satisfaction, and retention. Hotjar vs Userpilot Both Hotjar and Userpilot come with juicy analytics and user feedback features.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JANUARY 19, 2025

Lets understand the types of friction that hinder user retention: A visual hierarchy of friction points. Interaction friction: Users experience interaction friction when the product resists them physically. For example, you can group users by sign up dates and see 10 steps users take after signing up.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 17, 2025

Armed with this information, I can create detailed user personas that paint an ideal picture of my different user groups. Choose an onboarding strategy Once I fully understand our users, I need to decide the best way to introduce the app to them. Source: Duolingo. Source: Spotify.

Research Software 82

Research Software Onboarding KPIs User Testing Customer Experience 82

UX Planet

DECEMBER 6, 2024

Written by Mary Moore, copywriter at Shakuro As a UI/UX designer or a startup founder, youre likely acutely aware of the countless challenges that come with this task. How do you create an experience that captivates users and enhances their learning journey? You attract more people and build a loyal customerbase.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105