UX Planet

FEBRUARY 21, 2024

Navigation design: Choose navigation patterns that will help users move through the information (top-level menu, local navigation, breadcrumbs, etc). Local Navigation Is a Valuable Orientation and Wayfinding Aid Breadcrumbs: 11 Design Guidelines for Desktop and Mobile 6. How to Evaluate the User Experience | Maze 9.

Information 71

Information User Testing Data Visualization Product Research 71

The Product Coalition

OCTOBER 8, 2023

User Experience (UX) Creating an intuitive and user-friendly interface is vital to engage users effectively. The user experience encompasses how users interact with the platform, access predictions, and customize their settings. A seamless and enjoyable user interface encourages user retention.

Data Visualization 133

Data Visualization Reporting Tools Feedback Software Customer Feedback 133

UX Planet

JANUARY 31, 2024

It allows for objective assessments of designers’ levels and skills, facilitating the creation of personalized development plans and establishing crucial team guidelines. You can use these guidelines to foster a culture of creativity and support, providing a clear path for individual growth within a united and motivated team.

Framework 83

Framework User Testing Customer Experience Research Software 83

Userpilot

FEBRUARY 25, 2024

Google Chrome offers omnichannel experiences across all devices. Be it customer engagement or user communication , craft comprehensive omnichannel experiences for your users and deliver memorable user experiences. You can track your omnichannel strategy performance with cross-channel analytics.

Analytic Tools 104

Analytic Tools Data Visualization User Testing Reporting Tools 104

Mind the Product

JANUARY 3, 2020

We knew the upgrade would only be noticed by a small, but demanding, group of users who would also be sensitive to any software glitches. We studied the Web Content Accessibility Guidelines, WCAG 2.1. We checked its structure and the user experience from the perspective of a person without any visual disability.

Data Visualization 141

Data Visualization User Testing Customer Experience Product Research 141

AB Tasty

APRIL 25, 2024

In CRO, time and resources are finite, therefore every experiment counts. You need clear guidelines to choose what ideas to test and what to leave behind. Thirdly, brainstorm with your team to come up with ideas. Prioritization Frameworks: PIE or ICE? So it’s essential to prioritize – but should you use PIE or ICE?

User Testing 52

User Testing Product Research Testing Customer Feedback 52

UX Planet

DECEMBER 15, 2023

Even if UX work seems fine at your organization, know that there are still some things to set a budget for, like improving the product’s creation process, or your customers’ and users’ experiences. Don’t users expect a higher quality of experience from something that they pay for vs something that is free? .

UX 83

UX User Testing Development Team Review Customer Experience 83

Usersnap

JUNE 27, 2023

These objectives focus on identifying bugs, improving user experience, and providing actionable feedback. Moreover, defining objectives encourages collaboration between users and developers, which further helps achieve desired outcomes. Use simple language and avoid jargon to ensure comprehension by all users.

User Testing 52

User Testing Data Visualization Product Research Customer Feedback 52

Userpilot

FEBRUARY 15, 2022

maintaining templates, guidelines, and resources up to date. That’s why they are often involved in developing guidelines and delivering training. Maintain templates, guidelines and keep resources up to date. Developing, storing, and curating resources such as templates or guidelines is another product ops function.

Data Visualization 97

Data Visualization Analytic Tools User Testing Feedback Software 97

The Product Coalition

FEBRUARY 29, 2024

External : Think user experience. Look for LLMs with user-friendly APIs and documentation, like Hugging Face’s Transformers library. Closed-Source: Jurassic-1 Jumbo Pro specializes in creative text formats and can be fine-tuned with your brand guidelines and marketing data.

Artificial Inteligence 130

Artificial Inteligence Data Visualization Reporting Tools Research Software 130

Roman Pichler

APRIL 5, 2022

For product strategy and roadmap meetings, I recommend involving the key stakeholders , for example, someone from sales, marketing, support, and finance, as well as development team representatives—ideally members who know about the user experience (UX), architecture, and technologies. 7 Establish Ground Rules.

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Weak Development Team Product Management Product Manager User Testing 265

Userpilot

DECEMBER 8, 2023

Click tracking describes the process of recording and analyzing user clicks on a website, app, or within your product to gain insights into user behavior, identify areas for improvement, and optimize the user experience. Deciding factors usually include: Price Available features User experience (i.e.

Product Research 104

Product Research User Testing Data Visualization Onboarding KPIs 104

The Product Coalition

JANUARY 15, 2021

You don’t need to prompt users twice for the ratings, nor do they need to navigate out of the app to give the ratings and reviews. There is a cap on the number of times a user is shown the review dialog, and this is called Quota. Hence, as per guidelines, it’s not optimal to have a call-to-action mechanism to launch the in-app review.

Feedback Software 129

Feedback Software Systems Review Software Review Reporting Tools 129

UX Planet

FEBRUARY 1, 2024

Unmasking Dark Patterns Photo by Ankit Singh on Unsplash Dark patterns are intentional design patterns used to deceive users and make them perform actions against their will. User experience design couldn’t stay on the sidelines and has assimilated some existing deceptive practices while inventing new ones.

UX 71

UX Travel Download Advertising 71

Mind the Product

NOVEMBER 29, 2019

Designing Integrated Human Experiences. To start, we need to step away from terms like user experience, customer experience, patient experience, and guest experience, because we are all of these things. We therefore need to ask ourselves how can we create meaningful automated integrated human experiences.

Customer Experience 145

Customer Experience Artificial Inteligence Data Visualization Download 145

UX Planet

FEBRUARY 22, 2024

Basically, it is a set of principles, guidelines, and best practices that define the way users interact with and navigate through interfaces in digital products. Pros: Personalization: Artificial Intelligence analyzes user data to provide personalized recommendations and responses. What is the UI paradigm?

Artificial Inteligence 71

Artificial Inteligence Analytic Tools Feedback Software Data Visualization 71

Gainsight

AUGUST 31, 2020

Personalizing the end-user experience. Increasing Number of End-Users. Automated onboarding guarantees the same experience for all new end-users and saves us the resources we would’ve had to use for manual onboarding. Shifting and shrinking school budgets . An influx of start-ups and investment support .

Strategy 98

Strategy Customer Experience Education Technology 98

Userzoom

APRIL 4, 2018

3) Accessibility is *just* about following the Web Content Accessibility Guidelines (WCAG). The Web Content Accessibility Guidelines, or WCAG 2.1 , are a useful benchmark for assessing the accessibility of a website and have a lot of excellent guidance to offer on web accessibility. Usability and UX.

Data Visualization 96

Data Visualization User Testing Reporting Tools Customer Experience 96

Mixpanel

JULY 21, 2023

While a WordPress setup was a good fit for our old website experience, we decided it was time to get fully invested across the board and build exactly what we needed for our new design. We’d have to hire and bring in UI engineers from other teams at Mixpanel that specialized in challenging user experiences.

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Mixpanel

JULY 21, 2023

While a WordPress setup was a good fit for our old website experience, we decided it was time to get fully invested across the board and build exactly what we needed for our new design. We’d have to hire and bring in UI engineers from other teams at Mixpanel that specialized in challenging user experiences.

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Mixpanel

JULY 21, 2023

While a WordPress setup was a good fit for our old website experience, we decided it was time to get fully invested across the board and build exactly what we needed for our new design. We’d have to hire and bring in UI engineers from other teams at Mixpanel that specialized in challenging user experiences.

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Userzoom

JANUARY 28, 2020

The Web Content Accessibility Guidelines (WCAG) 2.1 Once you start validating for AA compliance, testing becomes much easier with input from actual users with impairments. Accessibility testing takes a lot of time, and you’ll need a variety of users to test your site in the most complete way possible.

User Testing 92

User Testing Research Software Product Research Customer Experience 92

Mind the Product

MARCH 8, 2017

In this talk, Jesus Ramirez , VP Product at Tallwave Capital, explains how effectively leveraging brand in your products can create user experiences which do just that, and which turn your customers into advocates. Blurring the lines in user experience. Brand or Product? Use product to deliver your message.

Branding 49

Branding Customer Experience User Experience Messaging 49

The Product Coalition

JUNE 17, 2020

These principles act as a set of guidelines to ensure what is being built is ticking all of the right boxes. This article posted by Christian Rohrer, “When to Use Which User-Experience Research Methods”, as a place to start your quest for learning about the different types of methods and how to use them.

Product Research 78

Product Research Framework User Testing Customer Feedback 78

Imaginary Cloud - Design

FEBRUARY 27, 2020

From the mid 90’s to early 00’s “design” was introduced to websites, although they had little to no regards towards user experience. I chose to put design between “ ” just because it was more of a mishmash of colours, fonts and shapes , all fighting for the user's attention. Jump a few years to the 00’s and the Web 2.0

User Testing 107

User Testing Customer Experience Research Software Product Research 107

Modus Create

SEPTEMBER 1, 2021

Usability testing , also called user experience testing, measures the overall user satisfaction of a website/app, focusing primarily on user interface interactions and successful completion of tasks. WCAG recommends meeting the A and AA level guidelines, plus as many AAA guidelines as possible.

User Testing 52

User Testing Feedback Software Product Research Testing 52

UX Studio

SEPTEMBER 10, 2019

User research focuses on producing qualitative data about what lies behind what people say. Also, it prioritizes design guidance and improves the user experience. The ideas you’ve generated in previous workshops and the research you conduct will form the starting point of the guidelines you’ll have to create.

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Branding Weak Development Team Strategy Research Software 63

The Product Coalition

OCTOBER 13, 2021

Game censorship policy in China is rigorous, which is complicated by vague guidelines. Long story short As the mobile app market is growing by leaps and bounds, it’s natural that users’ requirements for quality software solutions increase proportionally.

User Testing 125

User Testing Product Research Testing Weak Development Team 125

Intercom, Inc.

JUNE 25, 2019

We have a high bar for accessibility standards in the Intercom Messenger and always try to ensure an accessibility level of conformance of AA for regular text and AAA for large text, which means meeting the highest accessibility criteria as defined by the Web Content Accessibility Guidelines (WCAG) international standard.

Customer Experience 152

Customer Experience User Testing User Experience Branding 152

The Product Coalition

SEPTEMBER 4, 2020

The absence of any one of them could hamper user experience greatly. For example, solving a critical bug or adding a feature without which a user’s workflow is incomplete. This is where your discretion is required, as the method must be used as guidelines, not as a definitive answer.

Customer Experience 97

Customer Experience Customer Feedback User Testing Analytic Tools 97

eG Innovations

MAY 29, 2020

As per the latest Citrix guidelines , if the latency is below 60ms, the connection is good, whereas if the latency is more than 220ms, the connection quality is weak. The Connection Quality Indicator is intended to be a tool for end users. It notifies users of changes to user experience.

Reporting Tools 59

Reporting Tools Software Review Data Visualization Technical Review 59

Sachin Rekhi

JANUARY 23, 2017

The skill in applying this principle is realizing that you can't make everything visible, because it'll ultimately clutter the interface but instead need to prioritize what interface elements are by far the most important for the user experience and prioritize their visibility. Affordance. Essentially to afford means to give a clue.

Feedback Software 131

Feedback Software User Testing Customer Feedback Customer Experience 131

UX Planet

JANUARY 4, 2024

Remember, the right font can significantly impact user experience, and this site helps you make choices that resonate with users and enhance your overall design. Customization: The ability to customize and tweak individual colors within a palette, ensuring precise alignment with brand guidelines or specific design requirements.

Feedback Software 52

Feedback Software Research Software User Testing Data Visualization 52

UX Studio: Product Management

JANUARY 29, 2020

With this revamp, senior management hoped to achieve a radical improvement in their user experience, as opposed to the incremental refinements they had been working on in recent times. Therefore, they wanted us to conduct extensive user research aimed at understanding the main problems their users were currently facing.

User Testing 74

User Testing Research Software Product Research Customer Experience 74

Imaginary Cloud - Design

MAY 30, 2022

Answering these questions allows designers to understand the user experience of a product as a whole and not simply the interaction (feel) or visual (look) part of a design. These steps provide guidelines on how to design a product. The ultimate goal is to understand the product and its users as deeply as possible.

Research Software 74

Research Software User Testing Analytic Tools Feedback Software 74

Usersnap

JULY 16, 2021

Specific User Profile Building and Staggered Inclusion. Applying to the Google User Experience Research program requires up to 20 minutes. Complex user segmentation. Key to Google’s early and current success is focusing on specific users. Varied User Experience Surveys for Better Insight.

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

Userpilot

JANUARY 26, 2023

Test your assumptions about user needs with beta and usability testing and collect user feedback to understand their pain points better. Localizing your product and user experience will make your product accessible to users speaking different languages and from different cultural backgrounds.

Product Research 98

Product Research Feedback Software Research Software User Testing 98