Mind the Product

MARCH 5, 2024

We discuss his mission in forging a path in healthcare technology to combat the opioid crisis. For many of us in product, building products that have long-lasting impacts on people's lives is a life goal. In this episode, we speak to Omer Kaplan from Sonara Health.

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Healthcare Product Research Technology Testing 99

Intercom, Inc.

DECEMBER 21, 2020

Alongside posts on the thinking behind our latest products and features, we also published essays and podcasts about the challenges posed by the pandemic , how we made the transition to remote work , how we thought about diversity and allyship , and more. Dee Reddy, Podcast Producer. This was the context for the remarkable S.H.O.P.

Customer Communications 232

Customer Communications Customer Experience Technical Review Healthcare 232

Intercom, Inc.

SEPTEMBER 30, 2021

? ?. For Rebecca Egger, the CEO and co-founder of Little Otter , a mental health service designed for children, digital transformation will play a crucial role in scaling healthcare. AI and automation will inevitably play a big part in scaling healthcare and making it accessible for everyone who needs it. Liam: For sure.

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Research Software Feedback Software Data Visualization Artificial Inteligence 223

Product Innovation Educators

JANUARY 24, 2022

There’s a long regulatory pathway for brand-new medical devices, but we look for proven technology that exists today in high-income countries, and through innovation and strategic licensing agreements, we bring that healthcare to the developing world. Philips Healthcare donated us an oxygen concentrator and an oxygen compressor.

Research Software 102

Research Software Healthcare Product Research Transportation 102

Product Innovation Educators

APRIL 10, 2023

We collected Jobs-to-be-Done that people wanted in healthcare. That collection process grabbed jobs that health insurance companies are responsible for and jobs healthcare providers are responsible for. We collected Jobs-to-be-Done that people wanted in healthcare. We had to pull those jobs apart. ” and consumers said yes.

User Testing 91

User Testing Healthcare Product Research Artificial Inteligence 91

Userpilot

MARCH 8, 2022

She’s a domain expert in Support, Fitness & Healthcare, Utilities, Telecom, AdTech, and GameDev. Alexandra Ciobotaru , Head of Product at Novoresume and Founder at Femme Lead Podcast. Alexandra’s podcast empowers women in Product to think bigger about their careers and shoot for the leadership positions in their organizations.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Intercom, Inc.

DECEMBER 21, 2021

From Inside Intercom to Scale to Intercom on Product, this year our podcasts have chatted to everyone from Wikimedia Foundation COO Janeen Uzzell to Productboard founder and CEO Hubert Palan. Little Otter’s Rebecca Egger on making mental health care accessible to all. It’s a really interesting, and timely, listen.

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Customer Communications User Testing Research Software Technical Review 196

Mixpanel

MARCH 30, 2020

It’s relied heavily on personalization—recommending playlists, podcasts, and songs—to help fans and artists get to know each other. She also shares her product expertise through her podcast “ Fearless Product Leadership ” and has candidly talked about her experience as a woman in product leadership. Rebecca Cooper.

Analytic Tools 116

Analytic Tools Feedback Software Reporting Tools User Testing 116

Intercom, Inc.

APRIL 23, 2020

If you enjoy the conversation, check out more episodes of our podcast. They’ve made premium subscriptions free for healthcare professionals and are offering a few free collections for leaders and HR managers to “lead with kindness and understanding through the uncertainty.” Amir Salihefendi? , CEO of Doist.

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Research Software User Testing Customer Experience Healthcare 197

Intercom, Inc.

APRIL 1, 2021

She joined the ranks in early 2019, after spending 16 years at General Electric working as a director for its technology and healthcare programs and leading the Women in Technology initiative to address the gender imbalance in technical fields and get more women involved. I spent the first half of my career focused on access to healthcare.

Research Software 223

Research Software Customer Experience Healthcare Data Visualization 223

Product Innovation Educators

JULY 27, 2020

She is currently the Director of Healthcare Solutions at SDLC Partners. A healthcare provider used FAST Goals to unify the voices of more than 30 executives. They used the diagram to work as one to accomplish their goal of delivering great healthcare. I manage a healthcare service line, and we use FAST Goals.

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Research Software Healthcare User Friction Travel 90

The Product Coalition

JUNE 5, 2018

The top 10 project managers to follow: Elizabeth Harrin Elizabeth is the Program Manager at Spire Healthcare Group, a private hospital group in the UK. He’s worked in many industries, including insurance, finance, retail, construction, engineering, healthcare, and government.

Analytic Tools 68

Analytic Tools Seminar Healthcare Leadership 68

Product Innovation Educators

MARCH 27, 2023

Sally spent 36 years with The Dow Chemical Company and GlaxoSmithKline Consumer Healthcare. Sally spent 36 years with The Dow Chemical Company and GlaxoSmithKline Consumer Healthcare. To help us learn some of those lessons, Sally Kay is with us. She has served on PDMA’s OCI Committee for several years.

User Testing 83

User Testing Crowdsource Healthcare Finance 83

The Product Coalition

AUGUST 30, 2019

Epic Systems, arguably the largest player in healthcare software in North America is almost unknown and operates at its terms and receives zero media coverage. Possible expansions could be — Create a podcasting studio that they can rent in their existing real estate. S-1 We Work Future Potential Future potential for WeWork is huge.

Healthcare 60

Healthcare User Testing Branding Enterprise 60

Intercom, Inc.

JULY 21, 2022

Ever since the beginning, our mission has been to make internet business personal, and the podcast has played a big role in that. If you enjoy our discussion, check out more episodes of our podcast. On today’s show, we’re going to hear a little bit from each of them. Into the archives. Into the archives.

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Download Feedback Software Data Visualization Customer Experience 215

Product Innovation Educators

DECEMBER 31, 2018

Product managers of applications like CRMs and healthcare management platforms know their business very well but often misunderstand how complicated analytics are. We also work with healthcare organizations to determine how likely someone is to be a no-show for an appointment based on their profile and past behavior.

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Data Visualization Analytic Tools Artificial Inteligence Product Management 79

Product Innovation Educators

NOVEMBER 13, 2023

And in sectors like healthcare and FinTech, there’s often a larger group involved, even if they’re not directly coding or designing. Salespeople, account managers, and customer success representatives can all play a role, depending on your specific objectives.

Customer Experience 117

Customer Experience Leadership Healthcare Framework 117

Department of Product

FEBRUARY 18, 2022

HR management platform Gusto also offers a way for customers to include add ons for additional services such as healthcare. In the Gusto example, imagine a small business wanted to add healthcare into their service but had to upgrade to an enterprise level package to do so. It would unfairly penalise the company.

Research Software 52

Research Software User Testing Product Management Product Manager 52

Product Innovation Educators

SEPTEMBER 27, 2021

I’m particularly interested in healthcare products because they’re complicated and their positive impact is unambiguous. I’m particularly interested in healthcare products because they’re complicated and their positive impact is unambiguous. Summary of some concepts discussed for product managers. [2:39]

Customer Experience 96

Customer Experience Healthcare User Testing Books 96

PMLesson's Ace the PM Interview

DECEMBER 11, 2018

Often times, they are going into critical infrastructure applications - energy, healthcare, water. Learn more about Daniel Elizalde at his site where you can read his blog on IoT Product Management and listen to his podcast: IoT Product Leadership. So the level of risk and complexity is elevated to a high degree.

Feedback Software 65

Feedback Software Product Management Product Manager Transportation 65

Product Innovation Educators

JUNE 24, 2016

1) Healthcare. (2) New Podcast Episode: Scaling lean product management – with Ash Maurya. This article shares several examples and the people who are leading AI innovations: [link]. The 6 industries that most need innovation. As a university teacher, number 2 is my favorite. (1) 2) Education. (3) 3) Manufacturing. (4) 6) Charity.

Customer Feedback 48

Customer Feedback Artificial Inteligence User Testing Product Management 48

Product Innovation Educators

MAY 29, 2023

I was speaking about my new book at a healthcare conference. For me, this usually comes from meeting a go-to-market partner who could help commercialize the technology. [9:14] 9:14] Can you tell us more about the boating product example? We had shown how we could see through the human body for surgery planning.

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User Testing Vision Product Research Naming 95

People-First Product Leadership

JANUARY 7, 2024

Technological Advancements: The consumerization of artificial intelligence (AI) and large language models (LLMs) can bring innovation to industries ranging from education to healthcare to newsletter writing. Aga Bajer has an excellent Culture Lab podcast on this subject.

Artificial Inteligence 52

Artificial Inteligence Weak Development Team Feedback Software Leadership 52

UX Studio

AUGUST 13, 2023

These voices can be used for a variety of applications, from audiobooks and podcasts to virtual assistants and accessibility tools. Let’s take a look at how AI voice is used in different industries: Healthcare: to improve patient care.

Feedback Software 50

Feedback Software Research Software Technology Data Visualization 50

Intercom, Inc.

SEPTEMBER 15, 2021

If you enjoy our discussion, check out more episodes of our podcast. We followed that up with UnHealthcare, which came out last year, about all these technologies that are changing healthcare. You can subscribe on iTunes , stream on Spotify or grab the RSS feed in your player of choice. Playing bigger.

Technical Review 205

Technical Review User Testing Books Customer Experience 205

Intercom, Inc.

NOVEMBER 17, 2022

If you enjoy our discussion, check out more episodes of our podcast. I worked in healthcare, finance, media, in education. To maintain a strong culture in a remote-only company, Chili Piper arranges a yearly trip for its employees and offers a stipend to encourage people to visit each other. Landing on Times Square.

User Friction 118

User Friction Customer Experience Weak Development Team Travel 118

Intercom, Inc.

SEPTEMBER 23, 2021

We’ve gathered a list of articles, videos, and podcasts you can check out: Shep Hyken on fostering the cult of the customer. This is Scale , Intercom’s podcast series on driving business growth through customer relationships. There are other companies that maybe they’re in financial services, maybe they’re in healthcare.

Reporting Tools 145

Reporting Tools Customer Experience Airlines Technical Review 145

eG Innovations

AUGUST 10, 2021

The Citrix Ready team recently recorded a podcast with eG Innovations for their Tech Fusion podcast series. The full transcript of the podcast appears below. Neil: On this podcast, you will learn how Citrix technology alliances are solving industry challenges and empowering people to unlock their full potential.

Reporting Tools 52

Reporting Tools Customer Experience User Testing Data Visualization 52

eG Innovations

AUGUST 10, 2021

The Citrix Ready team recently recorded a podcast with eG Innovations for their Tech Fusion podcast series. The full transcript of the podcast appears below. Neil: On this podcast, you will learn how Citrix technology alliances are solving industry challenges and empowering people to unlock their full potential.

Reporting Tools 52

Reporting Tools Customer Experience User Testing Data Visualization 52

Roadmunk

OCTOBER 12, 2017

Welcome to the very first episode of Product to Product , Roadmunk’s brand new podcast! The candid conversations that are happening in product communities online make for excellent podcast material. If you’re in the legal or political realm, there’s so much data out there for use—even in the healthcare realm.

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Artificial Inteligence Data Visualization Feedback Software Analytic Tools 55

Intercom, Inc.

SEPTEMBER 28, 2021

During a conversation on the Intercom on Product podcast , Des Traynor and Paul Adams discussed the competition between startups and incumbents. As we moved upmarket, we saw strong demand from healthcare-related companies and recognized the urgency of this investment. . Build for your customers, not your competitors’ customers.

Feedback Software 249

Feedback Software Product Management Product Manager User Testing 249

Intercom, Inc.

APRIL 9, 2020

If you enjoy the conversation, check out more episodes of our podcast. Kaitlin, seeing as you’re no stranger to the podcast, would you like to kick things off? I think we have said this on several podcast episodes, but you need empathy and a human touch. What follows is a lightly edited transcript of the episode.

User Testing 245

User Testing Customer Experience Customer Feedback Feedback Software 245

Intercom, Inc.

JUNE 3, 2021

If you enjoy our discussion, check out more episodes of our podcast. Those people aren’t listening to our podcast, is my guess. This podcast is for everyone in the middle. We’re just talking about we don’t have great penetration in, I don’t know, let’s say healthcare or airlines or whatever.

Strategy 228

Strategy Feedback Software Research Software Software Review 228

The Product Coalition

SEPTEMBER 9, 2021

from healthcare to financial services, to every industry in between. We kept hearing the need to enable video and audio experiences for a larger audience, whether it was podcasts, marketing events, fitness classes, entertainment shows or training sessions. Think back to the way business was conducted in 2020.

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Reporting Tools Feedback Software Customer Communications Customer Experience 107

Andrew Chen

MAY 14, 2018

[Hi readers: I wanted to share a podcast interview I did with Adam Risman of Intercom, who interviewed me on a wide array of topics including Dropbox’s viral growth methods, my time at Uber, and future growth strategies. Listen to the podcast here ». This was originally published on Intercom’s blog here. Hope you enjoy! -A].

User Testing 71

User Testing Customer Experience Onboarding KPIs Data Visualization 71

Sequent Learning

FEBRUARY 2, 2021

Prior to joining Sequent Learning Networks as Vice President, JJ spent 18 years in various leadership roles in the financial services, telecommunications, and healthcare industries for companies such as First Data, T-Mobile and American Hospital Association. Listen to Masters of Product Management Podcast Episode 067.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Software Review 52

Intercom, Inc.

SEPTEMBER 26, 2018

I hosted Jake on the podcast, where he shared his strategies for making time for your most important work by avoiding bad “defaults” in our work and social culture and “infinity pools” – the apps and sites that suck you in for hours on end. If you enjoy the conversation, check out more episodes of our podcast.

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Books User Testing Weak Development Team Messaging 128