UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. They’ve worked with all kinds of businesses, from startups to established enterprises, in a wide variety of industries.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. They’ve worked with all kinds of businesses, from startups to established enterprises, in a wide variety of industries.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Amplitude

JULY 17, 2019

Covering real-life applications and case studies, there is a range of content to learn best practices for data visualization, how to improve data visualization, and how others utilize data visualization. Inbound Insights from Marketing Professionals: Traffic and Leads Podcast. 113 | What Makes A Visualization Memorable?

Data Visualization 94

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 94

Userpilot

NOVEMBER 17, 2021

Several recognitions, including The Economic Times Startup Award as the 2021 Bootstrap Champ. In the same year of its launch, Saravana closed on 5 inbound enterprise customers for BizTalk360. is a leading enterprise organization powering top companies worldwide, including the BBC, Novartis, and Pfizer. 2,000+ customers. 5 products.

Customer Experience 89

Customer Experience User Friction Enterprise Document 89

DISQO

JULY 5, 2018

They can’t wait for large-scale studies to be completed and so are left making decisions based on non-contextualized data from past reports at best or gut feelings at worst. DE Shaw incubated a startup and validated an initial offering 3x faster than usual. Aetna dramatically increased usability and user engagement.

User Testing 66

User Testing Research Software Market Research Product Research 66

Userpilot

DECEMBER 15, 2021

For example, typically Salesforce is used by larger, enterprise-oriented organizations, whereas HubSpot is tailored towards startups/mid-sized companies. Case study with customers who wanted the integration. Paid advertising.

Customer Experience 91

Customer Experience Data Visualization Customer Feedback Webinar 91

Intercom, Inc.

APRIL 29, 2021

While a career in marketing wasn’t exactly in her plans (she stumbled into it by accident when she was living abroad in Paris), – her background in literature and film studies has given her an unusual perspective that encouraged her experiment with bold and new storytelling formats to drive organic growth. Same for Master SaaS.

Marketing 118

Marketing Onboarding KPIs B2B Feedback Software 118

Intercom, Inc.

NOVEMBER 7, 2019

Spendesk thinks about building its company in three stages: startup, growth, and scale. I originally did study engineering in France, and then I went back for my last year at UC Berkeley in Silicon Valley, where I was both working on a computer science master’s degree as well as launching my own company with a few friends.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

DISQO

JULY 5, 2018

They can’t wait for large-scale studies to be completed and so are left making decisions based on non-contextualized data from past reports at best or gut feelings at worst. DE Shaw incubated a startup and validated an initial offering 3x faster than usual. Aetna dramatically increased usability and user engagement.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

They can’t wait for large-scale studies to be completed and so are left making decisions based on non-contextualized data from past reports at best or gut feelings at worst. DE Shaw incubated a startup and validated an initial offering 3x faster than usual. Aetna dramatically increased usability and user engagement.

User Testing 40

User Testing Research Software Product Research Market Research 40

Userpilot

MARCH 15, 2022

GTM strategies are important because they help you build and launch better products at the right time, reducing the chances of your startup failing. A study by Harvard Business School showed that 95% of new products launched every year, fail. This is where a go-to-market strategy comes in.

Research Software 82

Research Software Strategy Customer Experience User Testing 82

Intercom, Inc.

OCTOBER 16, 2019

The classic example sees a company move from niche startup to mainstream scale-up, but it can also see companies hone their product-market fit by focusing on a more specialized, and yet more lucrative, user base. If your application is a self-service one, focus on content and inbound marketing as your primary source of leads.

Strategy 195

Strategy Customer Experience Inbound User Testing 195

Intercom, Inc.

APRIL 4, 2019

It’s become apparent that for hypergrowth SaaS startups today, there are two distinct phases. Stripe hit the market with such force that they could rely on a high-velocity, bottom-up distribution engine to give them the kind of traction other startups could only dream of. How to bring formal sales into a growing startup.

Weak Development Team 162

Weak Development Team Outbound User Testing Research Software 162

Mixpanel

AUGUST 21, 2019

Clement Kao is a Product Manager at Blend , a San Francisco-based startup that partners with lenders and technology providers to re-imagine consumer finance. To illustrate, I’ll share a case study in which identifying trends in user behavior and understanding “the why” helped us supercharge user engagement and reduce churn.

Analytic Tools 78

Analytic Tools Feedback Software Research Software User Testing 78

Gainsight

FEBRUARY 2, 2024

Sam Mallikarjunan, Head of Growth at HubSpot, a leader in inbound marketing and sales software, explains that teaching the user in this example to create an email campaign isn’t good enough. They’re creating great inbound marketers, with the understanding that it will make them more successful customers.

Education 52

Education User Testing Customer Experience Research Software 52

Intercom, Inc.

NOVEMBER 27, 2019

This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up. A genius inbound marketing strategy. In a recent study of SaaS companies, Paddle found that 40% of those who expanded internationally reported having new, scalable sources of growth among other benefits. Salesforce?

Data Visualization 186

Data Visualization Reporting Tools Software Review User Testing 186

Mixpanel

FEBRUARY 23, 2021

It’s been a long-held notion in startup circles that lack of product-market fit will doom even the scrappiest of teams to fail. And beyond the anecdotal, an often-cited 2019 study CB Insights found that “no market need” was the leading reason most startups don’t succeed. ” Credit: The Lean Startup Playbook.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

Mixpanel

AUGUST 21, 2019

Clement Kao is a Product Manager at Blend , a San Francisco-based startup that partners with lenders and technology providers to re-imagine consumer finance. To illustrate, I’ll share a case study in which identifying trends in user behavior and understanding “the why” helped us supercharge user engagement and reduce churn.

Analytic Tools 40

Analytic Tools Feedback Software Data Visualization Research Software 40

Intercom, Inc.

MARCH 29, 2018

Eric: I was leading growth at an online education startup called Treehouse, a company I still love, and that led to the opportunity to come to Single Grain. The interesting thing is that the way we get our clients right now is strictly around content marketing, inbound and SEO. Adam: All your clients today are inbound.

Webinar 192

Webinar Inbound Download User Testing 192

Business of Software Conference

MAY 21, 2020

The best candidates they have their pick of where to work and it’s really hard for small startup to compete. So, against this calibre of competition how does a small startup managed to remain competitive? There’s inbound hiring and there’s outbound hiring. Inbound hiring is when the candidate comes to you.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Intercom, Inc.

MAY 10, 2018

Andrew’s been an angel investor and advisor for a slew of name-brand startups; however, he’s most widely known for his invaluable essays on growth. I’ve known Marc and Ben for a long time, and they originally seed-funded a startup of mine many years ago. Why you need a mechanism for free acquisition.

User Testing 224

User Testing Customer Experience Onboarding KPIs Customer Feedback 224

Brian Balfour

OCTOBER 13, 2017

This post is the HubSpot Sales case study that illustrates the concepts of the 4-Fits Framework, a 5 post series in which I explain the four frameworks you need to align to grow to a $100M+ company. Content and inbound sales was the bread and butter of HubSpot's history. Subscribe to receive the rest of the series.

Framework 111

Framework User Testing Customer Experience Inbound 111

Intercom, Inc.

NOVEMBER 5, 2019

In a study we conducted, 91% of sales reps said responding instantly to a lead has helped them close a deal. According to a Salesforce study, 64% of a typical rep’s week is spent on non-selling tasks – things like updating contact information and scheduling meetings. In sales, we’re constantly asking ourselves: how do we move faster?

Research Software 139

Research Software User Testing Analytic Tools Reporting Tools 139

Andrew Chen

MAY 14, 2018

I’ve known Marc and Ben for a long time, and they originally seed-funded a startup of mine many years ago. When I think about growth and Dropbox, Drew Houston’s classic talk from the 2010 Startup Lessons Learned Conference immediately comes to mind. You’ve also worked with Dropbox, who just had their very successful IPO.

User Testing 71

User Testing Customer Experience Onboarding KPIs Data Visualization 71

Business of Software Conference

JANUARY 16, 2020

We’re going to switch gears a little bit here and what I want to do is I want to spend the next hour, hopefully, teaching you something about what I think is one of the most powerful tools we have at our disposal – particularly in startups – and in my experience. I got a job at a startup. Positioning.

Positioning 108

Positioning Analytic Tools Reporting Tools Research Software 108