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How to Make Product Management for Enterprise Systems Work

Mind the Product

I love building enterprise systems, because you get to work with your customers/users every day and literally see their lives change as you release new features. In my case, at Zalando , these are systems for fashion buying, supply chain management, inventory management and procure-to-pay processes (e.g. At Zalando, we changed this.

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Don’t Use Generative AI to Replace Discovery with Real Humans

Product Talk

Tweet This So I want to take some time to review why we do discovery. Along the way, we might create interview snapshots, experience maps, opportunity solution trees, story maps, KPI trees, or other visual artifacts. As we previously reviewed, interviewing helps us build empathy for the people who might use our products or services.

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Starter KPIs for B2B/Enterprise

Mironov Consulting

A music streaming service needs different health indicators than an aircraft manufacturer or online ad marketplace or security software vendor or dating app. It’s important to find KPIs that will provide insight into your business and help uncover underlying issues. And I entirely reject gross revenue as a company-wide KPI.

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15 Customer Journey KPIs to Track Across Different Stages

Userpilot

Therefore, the KPIs for this stage should include: Net Promoter Score (NPS) to measure customer loyalty and satisfaction. Reviews and ratings to gather testimonials and build advocacy for your product. Consider both leading (future-oriented) and lagging (past outcome-based) indicators for the KPIs.

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Aligning Your Roadmap Themes to the Customer Journey

ProductPlan

In this example, the product and marketing teams establish a mission to grow the reputation of the business by addressing issues raised by contributors to software review sites and focusing on a specific feature and usability gaps common among the less-favorable reviews. CUSTOMER KPI: Reach. Phase 2: Evaluate & buy.

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71 Scrum Product Owner Interview Questions (2)

The Product Coalition

A good starting point would be working with the “Manifesto of Agile Software Development,” particularly ensuring that stakeholders understand that adapting to change over following a plan is paramount for the organization’s future success. A new feature is overdue and has been drastically underestimated due to unexpected technical debt.

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What Are OKRs In SaaS And How To Implement Them Successfully [Examples Included]

Userpilot

On the other hand, KPIs highlight your success in achieving a key result, and metrics provide data you can track to identify bottlenecks in your business. To grade OKRs, use a scoring system on a scale of 0.0 On the flip side, it could be adding new valuable features for the software development team. OKR vs KPI vs Metrics.