Revulytics

MAY 9, 2018

As the founder and CEO of a B2B technology company who has been in the business of selling software for decades, it’s a trend that I’ve been validating in my meetings with private equity investors. But do you actually know who is using your software? Let’s be honest, there’s no love lost for license compliance.

Technical Review 59

Technical Review Software Review Data Visualization Analytic Tools 59

Product Innovation Educators

DECEMBER 12, 2022

17:51] What can product leaders do to create stakeholder alignment? Subject experts—people who have knowledge you need even if they’re not interested in your product, e.g., legal team. Go to them and do a customer discovery interview. Summary of some concepts discussed for product managers. [7:13]

Product Research 83

Product Research Workshop User Testing Management 83

Mironov Consulting

JANUARY 17, 2019

Many CEOs tell me that they (personally) are the best-informed people within their companies about what customers need , and they (personally) are best positioned to drive decisions on product priorities. Ramping up sales means hiring a Sales VP , jointly setting quotas, and letting the sales team do its work. TO GET TO YES.

User Testing 97

User Testing Customer Feedback Customer Experience CTO Coach 97

Department of Product

OCTOBER 5, 2023

According to the company’s transparent product roadmap , the ‘follow’ feature will allow users to receive information about what happened on the call, without having to attend. Lyfts engineering teams explain how they do it. They’re selling different products, but 80% of what they do is pretty much the same.”

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

Mironov Consulting

JUNE 27, 2019

My last post briefly listed some broad responsibilities of product leaders which are distinct from the direct work of managing individual products. Defining my label carefully, a “product leader” is someone who manages a team of product managers. I don’t see most leaders doing this, though. We learn by doing.

CTO Coach 108

CTO Coach Onboarding KPIs User Testing Customer Experience 108

Intercom, Inc.

DECEMBER 13, 2018

If an employee needs to step away for vacation and doesn’t want to be disturbed for a week or two, they can count on seeing the most relevant information when they return based on many signals: who they work for, who they work with, the groups they’re interested in, the people they’re following and more. That’s what we do.

Feedback Software 151

Feedback Software Data Visualization Customer Experience Certifications 151

The Product Coalition

OCTOBER 7, 2019

many product people feel obliged to do the talking (and miss the opportunity to shut the fu??ck let them share their knowledge, pains, challenges, goals, and use this invaluable information to shore up your market understanding and connect the dots required to build a successful product. Be the last to speak, and while doing so?—?gain

Customer Experience 60

Customer Experience Product Research User Testing Product Management 60

Userpilot

JUNE 17, 2021

But where do you get demo data from? How do you use it transparently and ethically? To sell your product. We actually do this at Userpilot as well by using a dummy product called Campfire. And why does it matter? Read on to find out. What is demo content? The problem with empty states. How to use demo content correctly.

Analytic Tools 98

Analytic Tools Demo Customer Communications Data Visualization 98

Mind the Product

MARCH 2, 2018

To prepare for the forthcoming GDPR (I’ve written more about the GDPR’s impact separately) I’ve become my company’s data protection officer (DPO). Could my company afford to pay fines of up to 4% of global turnover? Could anyone in my team afford a personal fine for a “deliberate” loss of data? Understanding Data Protection.

Data Visualization 84

Data Visualization Systems Review Software Review Customer Experience 84

Oren Steinberg

MARCH 7, 2017

B2B and B2B2C startups trying to sell into large corporations know this all too well: big companies like to work with other big companies. If you’re a startup or even a growth stage company trying to sell into large corporation, you lag behind larger players by sheer DNA. How can startups work with large corporations? corporations?

Reporting Tools 40

Reporting Tools User Testing Customer Experience Feedback Software 40

PMLesson's Ace the PM Interview

AUGUST 8, 2022

Do you know why you want to work at Google? Google has a set of core values that guide everything they do, so try to integrate these into your response. Example Responses to "Why Do You Want to Work at Google?" I worked with two former Googlers, James Webb and Brendan Moore, at a crypto non profit before my current role.

Technical Review 52

Technical Review Data Visualization Engineering Naming 52

Intercom, Inc.

OCTOBER 15, 2020

In this episode, Bob and I chat about his new book Demand-Side Sales 101: Stop Selling and Help Your Customers Make Progress. He’s also the author of a very, very, very recently released book, which is Demand-Side Sales 101: Stop Selling and Help Your Customers Make Progress. How the hell do you keep track?

Research Software 265

Research Software Feedback Software User Testing Customer Experience 265

BrainMates

APRIL 30, 2018

Jen Marshall: Would you like to send Clive out to actually do some work to help understand this better? Marie Kellett (CPO): I think Clive would be a capable guy to go out and do that. So, the benchmark of what the competition… or not necessarily competition, but other players doing similar things you’re doing.

Fractional CTO 40

Fractional CTO User Testing Product Research Research Software 40

Product Talk

SEPTEMBER 11, 2019

One of my goals at Product Talk is to showcase what good product management looks like. Today, I’m excited to introduce a new series, Product in Practice, where I’ll profile product managers doing great work. I also want to thank Melissa Suzuno , my blog editor, for conducting this interview. You are a product manager.”

Research Software 187

Research Software User Testing Data Visualization Feedback Software 187

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. If you can do something this week instead of next quarter, jump on it. Here’s Jamie.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Business of Software Conference

FEBRUARY 26, 2019

These barriers, these no trespassing signs, you can’t do that. We never do it like that. Um, we put all of this in front of ourselves as a barrier and, um, and because of this, because of these self limiting beliefs, we stop ourselves from doing the things we really want to be doing. I want to go with my parents.

Reporting Tools 49

Reporting Tools Technical Review Software Review User Testing 49

Sachin Rekhi

MARCH 6, 2009

Before moving on to a new phase in my career, I always like to reflect on the previous experience and put together key takeaways that I can leverage in the next opportunity. It's that time again as this past Wednesday was my last day at imeem. Everyone knows that A/B testing is a good idea and they should do it. Content Matters.

Data Visualization 60

Data Visualization Reporting Tools User Testing Entertainment 60

The Product Coalition

DECEMBER 8, 2020

but there is limited information to be found on overcoming the corporate forces at play in massive companies. They’re great at doing more of what made them successful at scale. The tool had to be analysed by legal; he had to say what he was going to put on the web, and procurement had to get involved due to data privacy needs.

Development Team Review 152

Development Team Review Technical Review Systems Review Software Review 152

The Product Coalition

NOVEMBER 29, 2022

Examples of app menus: Tabbed Panels : Used to pack a large amount of information into a single interface element usually at the top or bottom of the app screen. However, it might still hold information on some narrow claims or policy issues. Below are a few notable trends in mobile design before we move on.

Analytic Tools 118

Analytic Tools Research Software Data Visualization Technical Review 118

Mironov Consulting

MARCH 26, 2022

The "selling" side of the house defines prioritization as getting commitments for all of the important things we need to do.  Business  We can get an outside development team to do exactly what's needed." "   "My item is small.  It Mathematically, EXCLUSIVE OR choices.)

Analytic Tools 145

Analytic Tools Data Visualization Reporting Tools Customer Experience 145

Andrew Chen

NOVEMBER 26, 2018

Am excited to share a vision on the past and future of the service economy, in a collaboration by my a16z colleague Li Jin. In doing this, the lives of 125 million Americans who work in the services-providing industries will join the digital transformation of the economy. The next era will do the same to the $9.7

Startups 111

Startups Technical Review Customer Experience Software Review 111

PMLesson's Ace the PM Interview

JUNE 8, 2020

There are people who spend their whole lives doing strategic analysis, so don’t expect to learn enough from this article to do more than just show enough knowledge to keep moving on in your interview. Do you remember that smartphones existed before Apple?]

Research Software 80

Research Software Strategy Product Strategy User Testing 80

The Product Coalition

SEPTEMBER 11, 2019

By fixating on experiments many companies set the bar too high, miss out on easier opportunities, and often give themselves an excuse to keep doing things the old way. Interviews give us rich qualitative information?—?they they tell us why people do what they do, what’s their thought processes are, what they desire and fear.

Customer Experience 74

Customer Experience Product Research User Testing Data Visualization 74

Business of Software Conference

AUGUST 30, 2019

We help you do XYZ activity, but better!” We will never sell your email address. Claire Suellentrop: So no shame in saying when I made that Twitter handle Twitter wouldn’t fit my first name and last name all into one handle. Which has caused a lot of confusion over the course of my career. Look at our cool features!

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40

Sequent Learning

OCTOBER 7, 2019

Jennifer Brown is a leading diversity and inclusion expert, dynamic keynote speaker, best-selling author, award-winning entrepreneur and host of The Will To Change podcast, which uncovers true stories of diversity and inclusion. I am so excited and honored to talk with my guest today on this matter. Meet Guest: Jennifer Brown.

Reporting Tools 58

Reporting Tools Product Management Product Manager Data Visualization 58

Andrew Chen

JUNE 25, 2019

This discussion is critical because the supply side — homes/hosts for Airbnb and drivers for Uber — are the most important aspect of most consumer marketplace startups, which I’ve written about this in my previous essay, “ Why Uber for X Startups Failed: The Supply Side is King.” Paul Graham, founder of YC. Cost: Small.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Business of Software Conference

JUNE 27, 2019

There are 3 reasons your team isn’t doing what you want them to do, says Mikey Trafton. They don’t know what you want them to do. They aren’t motivated to do what you want them to do. They’re not capable of doing what you want them to do. We will never sell your email address.

Weak Development Team 58

Weak Development Team Reporting Tools Research Software Feedback Software 58

Tyner Blain

FEBRUARY 11, 2015

You know this information, but you don’t really know your audience, or why they might become your customers. Last month we looked at a single example of a customer expressing their wants instead of their needs – as most customers do. ” insights informs your understanding of your market.

Customer Experience 45

Customer Experience Customer Feedback B2C B2B 45

Andrew Chen

JUNE 25, 2019

This discussion is critical because the supply side — homes/hosts for Airbnb and drivers for Uber — are the most important aspect of most consumer marketplace startups, which I’ve written about this in my previous essay, “ Why Uber for X Startups Failed: The Supply Side is King.” Paul Graham, founder of YC. Cost: Small.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

Intercom, Inc.

MARCH 29, 2022

So today we are excited to announce groundbreaking new products, and we’re going to do more than just talk about them – we’re going to demo them. And we do this at internet scale with modern next-gen tools that grow with you. So you will actually get to see them and see how they will deliver breakthrough value to you.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

The Product Coalition

SEPTEMBER 11, 2023

This liquidity paves the way for a vibrant secondary market where investors can buy and sell their fractionalized NFT shares seamlessly. Users can swap their tokens for a share of the liquidity pool, allowing for seamless buying and selling of fractional NFT shares. You can choose to sell, buy, or trade your shares as desired.

Research Software 121

Research Software Development Government Finance 121

Business of Software Conference

OCTOBER 29, 2018

We will never sell your email address. So, um, let’s talk a little bit about some of the things that we do that, uh, I think perhaps might be inspiration for you all at your companies. Join the smart people who get BoS updates. Unsubscribe anytime. Transcript. Wade Foster: All right. Good morning everybody. Job Decsriptions.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Mironov Consulting

JANUARY 8, 2020

Prompted by discussions with Jumana Abu-Ghazaleh , Phil Wolff and John Sebes , I’ve been thinking about tech products that are doing harm in the world – intentionally or otherwise. Genetic testing services didn’t set out to help law enforcement locate criminals in my extended family. What To Do? Reduce the surprises.

Weak Development Team 111

Weak Development Team Reporting Tools Analytic Tools User Testing 111