People-First Product Leadership

JANUARY 7, 2024

Technological Advancements: The consumerization of artificial intelligence (AI) and large language models (LLMs) can bring innovation to industries ranging from education to healthcare to newsletter writing. For me, I’m looking forward to applying what I learned in 2023 - which was in a large part due to People-First Product Leadership.

Artificial Inteligence 52

Artificial Inteligence Weak Development Team Feedback Software Leadership 52

PMLesson's Ace the PM Interview

MAY 4, 2020

Morning Check Emails and Messages While there's always guaranteed variability in my day to day activities, the first task I handle every day is the same: checking emails and my messages. This does two things: it helps me get zoned into work, and it helps to keep my number of unread emails and messages to a manageable amount.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Gainsight

JUNE 23, 2020

I felt it in my gut that once big tech companies announced their cancellation, that us little guys would soon have to face the unknown reality and follow suit. In the end, the human-first approach worked better than getting legal teams involved and we were able to find a positive solution that worked for all parties.

Events 88

Events Feedback Software Technical Review Systems Review 88

Modus Create

JULY 1, 2020

I could barely sit down in a chair from a standing position, or get in bed or roll over once in. The 6th time they said the blood test showed a positive ANA and they normally check a box on the blood test order to do further tests if ANA positive, but didn’t. The pain worsened as time progressed, too.

Reporting Tools 98

Reporting Tools Systems Review Software Review Technical Review 98

The Product Coalition

OCTOBER 28, 2019

5 Things To Know Before Getting Started If I could travel back in time, here are five things I would tell myself. That includes crystalizing positioning and product marketing messages, standardizing project proposals, converging product offerings, and creating a consistent pricing strategy. Be mentally prepared!

Startups 74

Startups User Testing Product Management Product Manager 74

UX Studio: Product Management

JANUARY 8, 2021

As a digital product agency, it strives to help clients with branding, positioning, web and app development, copywriting, and information architecture. . Message us , and we will be in touch with you to arrange a consultation with our experts. Blue Label Labs. Appinventiv.

Research Software 72

Research Software User Testing Product Research Artificial Inteligence 72

Pragmatic Marketing

JULY 13, 2020

Resources have been scarce, travel to customers dropped to near zero and the future is unclear. Boston-based Digital Lumens offers a real-time example of how the business has remained relevant during the pandemic by highlighting previously undervalued features and adjusted its sales messages. New Capabilities Drive a Shift.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Resources have been scarce, travel to customers dropped to near zero and the future is unclear. Boston-based Digital Lumens offers a real-time example of how the business has remained relevant during the pandemic by highlighting previously undervalued features and adjusted its sales messages. New Capabilities Drive a Shift.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Resources have been scarce, travel to customers dropped to near zero and the future is unclear. Boston-based Digital Lumens offers a real-time example of how the business has remained relevant during the pandemic by highlighting previously undervalued features and adjusted its sales messages. New Capabilities Drive a Shift.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. You can reach us here or message us on social media @Apptentive. So I’ll let the team decide who the winners are there, and they will message you. Some categories, however, did see lasting change, specifically categories of news and messaging.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Modus Create

MARCH 14, 2023

Each example showcases how an enterprise successfully adopted digital products, platforms, or processes to make a positive impact on its bottom line. We have consciously excluded IT companies to demonstrate how digital transformation isn’t exclusive to technology firms. Sephora used Aha! Everything in Jira appeared in Aha!,

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

UX Studio

MARCH 11, 2024

And I actually ended up traveling around teaching windsurfing for about eight years before becoming a designer. So as I said, I traveled around for eight years. So, for eight years, I was teaching windsurfing, and I would travel around to different places. Are you looking at reviews in the app store? Karthik: Wow.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

The Product Coalition

APRIL 20, 2023

In the next five years, around 48% are interested in employing AR and other metaverse technology to shop. With the advancement of technology, we are beginning to realize the promise of augmented reality apps. At this moment, we can only imagine what this technology will look like once we’ve maximized its potential. Check it out.

Technical Review 123

Technical Review Reporting Tools Vision Software Review 123

Userpilot

JULY 29, 2019

When I started my first business 6 years ago (which has miraculously survived until this day) I didn’t even have a clue what “market or product positioning or product positioning strategies” were. Not because of the product itself – but how it was positioned on the market. If you’re wondering where’s SaaS?

Feedback Software 104

Feedback Software Positioning Reporting Tools Strategy 104

Intercom, Inc.

DECEMBER 13, 2018

Email isn’t dead, but superior tools are emerging , like groups that allow one company to share documents with another with time to review – or inter-company chat where a lot of people can look at an issue simultaneously and discuss it in real time. Until you have that, optimizing for monetization doesn’t make a lot of sense. Julien: Indeed.

Feedback Software 151

Feedback Software Data Visualization Customer Experience User Testing 151

PMLesson's Ace the PM Interview

OCTOBER 29, 2021

Nevertheless, like every other role in tech, you'll have to ace the software engineering interview before you can get your foot in the door. To help you prepare, we've talked to many SWE candidates, current software engineers at the top tech companies, and technical managers for an inside, comprehensive look into the SWE interview.

Software Engineering 52

Software Engineering Software Review Engineering Technical Review 52

freshtrax

APRIL 18, 2023

Afterwards, he obtained a master’s degree in engineering from Chiba University, specializing in service design utilizing technology. Of course, there are those who struggle or are bewildered, but if they have no other way they often learn and adapt to new technology faster than we think they should.

Research Software 98

Research Software UX Banking Customer Experience 98

Nulab

JANUARY 26, 2022

Technology has made it possible for us to stay connected at all times, which means we can help colleagues with questions or urgent tasks even when we’re not physically present. Some findings suggest remote employees are less productive due to distractions, loneliness, and a lack of support. The benefits of hybrid working.

Research Software 89

Research Software Feedback Software Reporting Tools Technical Review 89

The Product Coalition

FEBRUARY 6, 2020

User expectations and pressure on companies have increased: they must be present in multiple channels, generate personalized content and positive user experiences in each of these channels. This is followed by lead generation and the formation of positive user experience. Looks like a missed opportunity, doesn’t it?

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Mironov Consulting

SEPTEMBER 23, 2023

I’ve written a lot about the huge organizational and technical gulf between services companies and product companies.  (See  Clients own the IP and provide much of the technical direction.   A glance at a tech company’s website immediately tells me which kind they are.  

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. Add in the travel costs and scheduling challenges, and one-on-one consulting soon becomes impossible to scale. The customer success landscape has changed. However, one-on-one consulting has some downsides.

Education 52

Education User Testing Customer Experience Research Software 52

Andrew Chen

SEPTEMBER 4, 2018

Most of the best businesses in the internet age of technology haven’t spent a ton on paid acquisition. Andrew: Network effects have…there’s a lot of really positive things about them and one of the big pieces is that virality is a form of like something that you get with the network. Andrew: Exactly.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

Mironov Consulting

JUNE 28, 2018

Design a change to our new customer signup flow or product-level messaging; deploy to 0.5% So a prospect might agree that “if your tech support chatbot will really cut our live support calls by 25%, I’ll buy it,” but there’s probably a pilot production phase where we have to demonstrate effectiveness.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Business of Software Conference

OCTOBER 11, 2023

9:15 Jason Cohen: Building your Permanent Defensible Strategy Slides from Jason Cohen’s Talk A glass of water at room temperature has 7 septillion molecules Each molecule is moving at twice the speed of sound If aligned, the water would shoot off at that speed (like a watersaw) In tech support, most tickets are produced by small clients, but (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

The Product Coalition

MARCH 30, 2019

Payment Processors : For the sake of simplicity, think of payment processors as technical arm of acquiring bank. Technically, the authorization leg is also called BASE 1 and clearing/settlement leg is called BASE 2. The network calculates the net positions, pays the acquirer bank and debits the card-issuer bank.

Banking 60

Banking Technical Advisors Systems Review Customer Experience 60

Business of Software Conference

FEBRUARY 10, 2020

And he came to the US, studied computer engineering, had this career through all the kind of older school tech companies (IBM and MCI, AT&T things like that). When I would travel, I didn’t ask for permission, I just did it. And so the idea was to actually build technology that can empower that like I said at a big scale.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Business of Software Conference

NOVEMBER 26, 2018

Press reviews are kind of blah, sales cycles take too damn long, but you can almost always feel it when it is happening. They’re very trusting, the technically sophisticated, and they really just wanted to get time back in the day. AirBnB, the AirBnB, HXC does not simply want to travel. Usage isn’t quite growing.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Andrew Chen

NOVEMBER 1, 2018

While there were people thinking about user acquisition and ad tech, and some early consumer teams (like Eric Ries’s IMVU) thinking about cohort curves to mention retention, it hadn’t been centralized into a team that could execute against it. On the app store screen – and this is a real example – there’s reviews.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Userpilot

JULY 6, 2023

For instance, let’s take a look at these G2 reviews: “The ability to analyze needs to be improved, especially when trying to compare different variables among different surveys. You can also create onboarding programs, A/B test in-app messages, analyze data, and get a complete picture of your product/service users. Jotform pricing. #5

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

Andrew Chen

MAY 28, 2019

You can follow and message Li on Twitter if you have thoughts about the piece. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. As with all tech trends, it had a longer and slower start before going more mainstream.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93