Gainsight

OCTOBER 5, 2020

April Dunford sat in the back of a marketing class at Northwestern University in Chicago, where her professor gave an example of a product positioning statement. By filling in the appropriate answers, you would design a product positioning statement that would suffice for your product and company. Positioning is not a tagline. .

Positioning 59

Positioning Analytic Tools Data Visualization Strategy 59

ProductBoard

AUGUST 1, 2017

And when it’s time for preparing final launch materials, Traxo uses the user feedback they’ve categorized in productboard to improve feature naming, documentation, and messaging. “As And with breakneck turnaround on feature gaps prospects have identified, they earn large clients’ trust and enter contract negotiations in a stronger position.

Travel 40

Travel Data Visualization Feedback Software Research Software 40

The Product Bistro

DECEMBER 11, 2018

It is long, so get a fresh cuppa… Without further ado, here is the message I sent: Sent: Friday, September 18, 2009 8:05 AM. I should have known that would be a harbinger of the level of travel that I would need to do. (My A rugged 3 months of travel (ask Akimoto-san, AKA Sherpa-san) about travel in Japan in February.

Sales Training 195

Sales Training Travel Customer Experience Messaging 195

freshtrax

JANUARY 26, 2024

Start with a Positive First Impression: Welcome Gift As btrax team members from Tokyo and San Francisco gathered in Hawaii, a positive tone was set with a thoughtful welcome gift. Each member received a welcome bag containing vitamin C powder, anti-sickness medicine, hand cream, and a personal message card from CEO Brandon.

Customer Experience 59

Customer Experience Travel Messaging Naming 59

Alchemer Mobile

JUNE 20, 2019

The company’s CEO publicly apologized, while executives traveled to every office location to apologize in person. Now that we’ve established that you won’t be able to save yourself from negative feedback (nor should you try to do so), it’s important to mention that you can always balance the scales with positive reviews.

Feedback Software 210

Feedback Software User Testing Customer Feedback Customer Experience 210

Intercom, Inc.

JUNE 19, 2018

Tristan received an automated transaction message: his credit card was just used at a convenience store 20 mins away! Anyone who’s lost their wallet while traveling knows the process to get fraudulent charges refunded can be painful. Messaging is the dominant app on mobile, driving consumer interest in this channel.

Reporting Tools 216

Reporting Tools Research Software User Testing Customer Experience 216

Business of Software Conference

OCTOBER 24, 2022

The content is of the highest quality, the people are friendly and approachable, and – as a woman traveling alone – I always feel safe at this event (and I can’t say that for other events). ”. This event draws people in again and again, and for good reason.

Feedback Software 58

Feedback Software B2B Travel Events 58

Intercom, Inc.

JUNE 13, 2018

Of all the ways to get your message into the world, staging events might not seem like the most efficient or scalable. Product positioning, knowledge and brand awareness are your first ports of call in the early days. Get comfortable traveling to your audience rather than expecting them to come to you. Don’t ignore it.

Events 205

Events Branding Customer Experience User Testing 205

Alchemer Mobile

AUGUST 6, 2020

Between interfacing with multiple teams, coordinating release schedules, prioritizing customer happiness, driving the mobile product roadmap, messaging product announcements internally and externally, and myriad other activities, the list of “to-do’s” for mobile product managers may seem endless, and the job is ever-changing.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

People-First Product Leadership

MARCH 4, 2024

You also have the opportunity to ask questions which could help to better position outreach to others. If you watch travel food shows, such as “Parts Unknown” by the late Anthony Bourdain or Gordon Ramsay in "Gordon Ramsay: Uncharted”, you’ll notice they apply a similar tactic. The same applies to companies.

User Testing 59

User Testing Feedback Software Technical Review Product Research 59

UX Planet

MARCH 5, 2024

All interactive elements on app/web designs should be placed in areas of the interface that are easily accessible: On most eCommerce sites/apps, you’ll see the “Place Order” or “Submit” buttons positioned in areas of the interface that are easy to access. Error messages are inclusive and informative.

Data Visualization 84

Data Visualization UX Research Software Feedback Software 84

Userzoom

JUNE 9, 2020

I’m in the unusual position of seeing directly (and indirectly) how hundreds of businesses’ digital departments across different industries have reacted to COVID-19, through my role as a UX research partner at UserZoom. One of the worst hit by this is the travel industry. Image by Daniel Lee. It always needs to be done.

User Testing 121

User Testing Product Research Research Software UX 121

Userpilot

JANUARY 20, 2022

This tooltip appears next to the “send message” feature in Slack to tell users that they can schedule their messages to be sent later, if they wish. As such, the timing and positioning of this tooltip are nothing short of genius. Slack gets full marks for relevancy and immediacy with this one. Tooltip #8: Rocketbots.

Onboarding KPIs 96

Onboarding KPIs Data Visualization Customer Experience User Friction 96

The Product Coalition

JULY 23, 2019

Tracking Uninstalls Uninstall rates differ by category (travel apps/social media apps/gaming apps) and also by industry (media/ entertainment). You can deviate users from the paths that lead to uninstalls with in-app messaging. Depending on the insight gained, personalised messages can be created addressing their particular concerns.

Analytic Tools 60

Analytic Tools Data Visualization Customer Feedback Customer Experience 60

UX Studio: Product Management

OCTOBER 2, 2023

It also granted us extensive expertise across various industries and niches, such as fintech, travel, education, healthcare, and more. For instance, this approach produced outstanding results for Liligo, France’s leading travel app. Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Gainsight

JUNE 4, 2020

This increase shows increased maturity and sophistication among companies with in-app messaging. We have seen usage rise for all customers across the board: Weekly Active Users have grown by 21%; CSMs not traveling means they spend more time on Gainsight. CS Usage Data Shows Customer Success Teams Are Stepping Up .

Analytic Tools 52

Analytic Tools Customer Experience Customer Feedback Data Visualization 52

UX Studio: Product Management

JANUARY 11, 2022

We worked with Berlin Chemie in Germany, collaborated with France’s leading travel app Liligo, went to Vienna to work on a mobile bank application, designed a Spanish crypto trading platform Zignaly, and many more! Spend a few seconds assessing its usability and message. As a result of our work, the booking per lead increased by 100%!

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

The Product Coalition

MAY 9, 2020

In the wake of COVID-19 products in retail, financial services, travel, mobile application, and digital experience spaces turned to time-bound solutions like free delivery, price cuts, postponed debt collection, and add-ons to retain existing customers. CycleBar effectively practiced rapid controlled experimentation.

User Testing 79

User Testing Product Research Customer Experience Customer Feedback 79

Userpilot

JULY 27, 2023

The travel and hospitality sector only retains just over half their customers at 55% – as you’d expect, with people shopping around for deals on flights and hotels. Gamification comes in many forms: you use a modal with a celebratory message, animations, badges, or more. What’s a good customer retention rate for SaaS?

Product Research 86

Product Research Onboarding KPIs Customer Experience Data Visualization 86

DISQO

MARCH 27, 2020

As brands try to stay agile, making rapid and essential shifts in messaging (e.g. new positioning, labeling, advertising) and their sales channels (e.g. It is well understood that people will answer questions differently than they would have before the pandemic in areas such as travel, finance, health, and shopping.

User Testing 59

User Testing Research Software Travel Data Visualization 59

Userpilot

SEPTEMBER 28, 2022

It also satisfies the need to be understood and feel important, and amplifies the positive experience with surprise. By analyzing your travel habits, Uber can anticipate where you may want to go next. For example, if you’ve traveled somewhere, there is a 90% chance you will want to get back to the starting point.

Data Visualization 92

Data Visualization Feedback Software Customer Experience Customer Feedback 92

People-First Product Leadership

JANUARY 7, 2024

Then replace any remaining doubt with a positive memory and optimism. You’ve traveled such great distances to get here, and the growth you’ve done is real, whether or not other people can see it yet (or sought it and then discarded it). Then ask yourself how you can positively utilize those abilities in your daily life.

Artificial Inteligence 52

Artificial Inteligence Weak Development Team Feedback Software Leadership 52

DISQO

MARCH 27, 2020

As brands try to stay agile, making rapid and essential shifts in messaging (e.g. new positioning, labeling, advertising) and their sales channels (e.g. It is well understood that people will answer questions differently than they would have before the pandemic in areas such as travel, finance, health, and shopping.

User Testing 52

User Testing Research Software Travel Feedback Software 52

DISQO

MARCH 27, 2020

As brands try to stay agile, making rapid and essential shifts in messaging (e.g. new positioning, labeling, advertising) and their sales channels (e.g. It is well understood that people will answer questions differently than they would have before the pandemic in areas such as travel, finance, health, and shopping.

User Testing 52

User Testing Research Software Travel Feedback Software 52

Gainsight

JUNE 18, 2020

Laura: I don’t remember having a specific job in mind but from a young age but I knew I wanted to learn other languages and cultures, travel the world, and have a positive impact in all that I did. We needed to demonstrate differentiated value and create a positive experience for our customers.

Data Visualization 52

Data Visualization Analytic Tools Healthcare Customer Experience 52

PMLesson's Ace the PM Interview

MAY 4, 2020

Morning Check Emails and Messages While there's always guaranteed variability in my day to day activities, the first task I handle every day is the same: checking emails and my messages. This does two things: it helps me get zoned into work, and it helps to keep my number of unread emails and messages to a manageable amount.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Userpilot

MARCH 29, 2022

What ignites growth is a positive customer experience. While one aspect of developing strategies is identifying drawbacks, the other is recognizing positives. Communicate positives and value to customers as soon as possible because initial positive responses can contribute to the conversion. Customer comes first.

Feedback Software 97

Feedback Software Onboarding KPIs User Testing Strategy 97

Userpilot

FEBRUARY 17, 2021

Topics: Positioning to scaling success, Building a PMM team for success, Cross-functional collaboration, career development, Demystifying Segmentation, Research & Testing, Hired as a Remote PMM, In-Product Engagements – Lead Customers to the Aha! Each day has its own theme and presentations. When : April 22, 2021 Where: etc.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

NextBigWhat

AUGUST 2, 2019

Given that our participants come from different locations and geographies, the bootcamp will be done in a format which ensures minimal travel/operational efforts. Test product positioning and messaging. Plus, expect real world examples on product positioning, messaging and GTM strategies.

User Testing 94

User Testing Branding Feedback Software Customer Experience 94

BrainMates

MARCH 11, 2020

Instead simply declare “Travelled Europe (dates)” Or “Parental Leave (dates)”. You should customise your resume for each and every position. “I The hiring manager wants to understand what the situation was in that position at that company, what tasks were required, the actions you took and the results you achieved.

Customer Experience 52

Customer Experience Research Software Software Review Systems Review 52

Gainsight

MAY 3, 2020

I would suggest you even take advantage of these for yourself as coloring has been shown to have amazing positive psychological advantages for adults as well. Disconnect from slack and put your OOO message on email as well the same as you would if you were traveling out of town for Pulse.

Research Software 52

Research Software Customer Experience Travel Webinar 52

Gainsight

JUNE 23, 2020

In the end, the human-first approach worked better than getting legal teams involved and we were able to find a positive solution that worked for all parties. Time was of the essence, and our message to the CS community would be key. The tiger team involved with the pivot acted quickly. Not All Vendors Are Created Equal.

Events 88

Events Feedback Software Technical Review Systems Review 88

Usersnap

NOVEMBER 10, 2023

But sharing a Powerpoint roadmap presentation is like sending a message in a bottle. Tip #2 – Unveil the BTS work Akin to the BTS episodes of any show on Netflix, sharing all the effort that went into production (the direction, the schedules, the travelling, the equipment, the retakes etc) makes the audience appreciate the end result more.

Presentation 52

Presentation Roadmap Data Visualization Feedback Software 52

PMLesson's Ace the PM Interview

JULY 8, 2019

Curiosity, positivity, intelligence. Older adult needs and abilities may be different than what you find in the younger general public, but their desires are the same including – relationships, travel, mobility, connecting with others, etc. It's sort of like voice messaging. What do you look for in product management candidates?

Weak Development Team 53

Weak Development Team Feedback Software Data Visualization Customer Experience 53

Modus Create

JULY 1, 2020

I could barely sit down in a chair from a standing position, or get in bed or roll over once in. The 6th time they said the blood test showed a positive ANA and they normally check a box on the blood test order to do further tests if ANA positive, but didn’t. The pain worsened as time progressed, too.

Reporting Tools 98

Reporting Tools Systems Review Software Review Technical Review 98

UX Studio: Product Management

MAY 28, 2021

If we think about our messaging apps, we can immediately think of the funny pictures we send to each other — ‘wearing’ puppy faces or posing in the universe where cats float behind us. In this article, I am going to go through some of the most important aspects of how augmented reality can create a positive impact on people’s lives.

Research Software 93

Research Software Healthcare Entertainment Customer Experience 93

The Product Coalition

JANUARY 25, 2021

From my experience, such encounters are always beneficial for the participants beyond their expectations and if they do not involve significant travel logistics?—?they Make business development a priority New business opportunities will help you convey your product message externally and internally. they are not very costly.

Product Research 94

Product Research User Testing Customer Experience Reporting Tools 94