Product Talk

JANUARY 24, 2024

Tips for success with Craigslist Ultimately, Ellen was able to find enough people to participate in focus groups from her Craigslist post, so she thinks it’s worth investigating as an option. Ben will then send a direct message to anyone who comments on or reacts to the post, asking them if they would be open to doing a quick Zoom interview.

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UX Planet

JANUARY 12, 2025

Tips and Insights to Create Intuitive, User-Centered DataTables Data tables provide a structured way to organize and manage information, making it easier to analyze and visualize data effectively. Pro Tip: Incorporate the option to save recent search queries or display them as suggestions.

Data Visualization 111

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Userpilot

MARCH 12, 2024

The navigation UX determines how intuitive and efficient the product experience is. That said, let’s look at the concept of navigation UX, explore the different types of navigation patterns, and implement some tips for enhancing navigation UX and improving product engagement.

Customer Experience 105

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Userpilot

FEBRUARY 26, 2025

In this post, Ill walk you through my process, and share my best tips for making the most of session replays without getting lost in endless recordings. Sign-up page before the UX issue was spotted with session replays. Sign-up page after the UX issue had been resolved. Sometimes, the fix is a small UX adjustment.

Data Visualization 52

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UX Planet

FEBRUARY 7, 2024

Let’s look at a more relatable UX writing example. Source This is a typical bad UX writing example. A seamless UX copy is supposed to guide the user to make an informed decision rather than manipulating or shaming them into signups. What is UX Copy? A good copy is supposed to bridge the gap between reading and experience.

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UX Planet

MARCH 3, 2025

Check your email for your welcome message, as per WordStream , to re-engage users. Thank You Pages: Direct visitors to a thank you page post-submission for confirmation and additional value, such as newsletter sign-ups. For example, Thank you for signing up! Before yougo: Please consider clapping and following the writer!

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The Product Guy

SEPTEMBER 12, 2017

A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product. But they shouldn’t receive the same message about your new feature. Which message is more effective? One thing that does not scale is sending personalized messages to your users.

Research Software 273

Research Software User Testing Analytic Tools Product Research 273

Userpilot

APRIL 30, 2025

In addition, balancing feature rollouts, targeted messaging, and feedback loops across mobile and web often feels like spinning plates. For instance, guiding new users on adopting a crucial feature with a simple checklist while sharing advanced tips with power users. Pro tip: Limit carousels to 35 slides to avoid overwhelming users.

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Analytic Tools Feedback Software Data Visualization Customer Experience 97

UX Planet

SEPTEMBER 4, 2024

link] And here are some practical tips on how to improve the UX of wait time: Provide general time estimate or helpful contextual details about the operation One of the reasons why product creators tend to use a loading spinner is that it’s hard to calculate the exact wait time. For a loading spinner, it can be a too-long wait.

Feedback Software 97

Feedback Software Data Visualization Customer Experience User Testing 97

UX Planet

SEPTEMBER 26, 2024

And then there’s the reader’s cultural context, which plays a huge role in shaping how they interpret a message. This article will break them down to help you create appropriate UX copy for a multilingual audience. Here are some useful tips to keep in mind: 10 Tips for writing UX copy for a multilingual audience 1.

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Userpilot

AUGUST 3, 2022

Solid messaging strategies are the key to grabbing your audience’s attention and nurturing their interest in your product. But how you can create a really good messaging strategy that will support your product marketing goals? In this article, we’ll be discussing everything you need to know about messaging strategies.

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UX Planet

FEBRUARY 6, 2025

Wheres the authenticity, the cutting-edge aesthetics or the refined UX that we know customers crave from a premium digitalservice? How toApply: In Branding/Marketing: Reference cultural touchstones, popular nostalgia or personalized messages for specific audience segments. Wheres the brand identity?

Banking 80

Banking Data Visualization Customer Experience Feedback Software 80

Product Innovation Educators

FEBRUARY 20, 2023

User experience (UX) Write down your hypotheses in each layer then test the product with customers to see where you’re at with product-market fit. Once we’ve figured out how we’re going to be better or different, we need to figure out how to position and message our product. At this point, you have no UX yet.

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Userpilot

MAY 17, 2025

Plus, tips on how to turn them into growth opportunities for your team! This year, it might just be time to embrace omnichannel marketing automation to create a seamless experience across email, push, and in-app messages. The content feels natural, and the message resonates because its coming from someone their audience already trusts.

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Product Talk

FEBRUARY 5, 2025

Orbital allows you to set up pop-up messages that look like they’re coming directly from members of the product trio. In these virtual settings, Craig (the PM) and Jason (the UX Designer) met with customers via Zoom and asked them to share their screen. Consider some of the tips and tactics weve shared here.

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Userpilot

JUNE 4, 2024

As a product manager, you probably already understand the importance of a great onboarding UX design and its importance for customer journey optimization and user retention. TL;DR Onboarding UX refers to the design framework that shapes how users interact with your product during onboarding. Onboarding surveys. Product tours.

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Userpilot

JULY 22, 2022

What UX trends are shaping the SaaS industry in 2022? There’s no denying that UX design plays a significant role in the design of SaaS products. A UX design trend occurs as a result of a change in user behavior or the adoption of new technologies. Decluttered UI’s are another UX trend.

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Userpilot

JANUARY 15, 2024

Looking for some good UX writing examples that inspire you to create your copy? In this article, we’ve compiled 14 great examples of product copy and a few best practices UX writers should follow to achieve similar results. Your UX writing should be time and context-appropriate. What is UX writing?

UX 104

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Userpilot

MAY 28, 2025

Push notifications: Trigger re-engagement messages based on user actions, sent through your existing provider like Firebase or OneSignal. Trigger feature tips based on real-time behavior to catch users when intent is high. You can target specific segments, configure when the survey appears, and analyze results from the dashboard.

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UX Planet

MAY 1, 2025

Whenever a user meets a milestoneno matter how smallfinancial app interfaces could provide micro-celebrations, such as quick animations or congratulatory messages. Using UXDAs strategic UX framework , we turn brain science into simple design choices that build trust and make digital financial services feel clearer, friendlier and more human.

Banking 59

Banking Customer Experience User Testing Data Visualization 59

Userpilot

DECEMBER 15, 2022

Do you need an in-app messaging strategy? It also looks at different kinds of in-app messages and what they’re most suitable for. In-app messaging relies on contextually-triggered messages to communicate with users and support them at different touchpoints in the user journey. What is in-app messaging?

Feedback Software 98

Feedback Software Analytic Tools Messaging User Testing 98

Intercom, Inc.

JUNE 11, 2019

By offering reassurance and guidance via the welcome page – and following up with onboarding messages or a product tour – you’re helping users feel more confident about taking the first step. Use in-app messages on your welcome page to greet new users and let them know where they can find learning resources or contact support.

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Userpilot

DECEMBER 13, 2022

Getting new users signed up and beginning to get value from your product is a challenge many product managers will face: onboarding UX best practices can help you tackle it effectively. For longer signup processes, use gamification to improve the UX and create fully engaged customers. What is onboarding UX? Ready to get into it?

Onboarding KPIs 98

Onboarding KPIs Feedback Software UX Data Visualization 98

Userpilot

JANUARY 16, 2024

UX mistakes will disrupt the user experience and undervalue your product. This article shows you 14 common UX mistakes designers make, plus how to avoid them and build fantastic product experiences. Optimizing for search engines and not humans While SEO is important, it shouldn’t come at the expense of good UX.

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Product Talk

SEPTEMBER 4, 2024

Christophe—along with help from motivated team members such as Product Managers Matthieu de Vivie and Sarah Loichot as well as Staff UX Designer Maureen Rodaro —transformed the product organization by emphasizing the importance of meeting users and creating teams (or squads) for each outcome with one product manager per scope.

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Userpilot

OCTOBER 7, 2022

Are you about to create a greeting message for new customers but want to see how other companies are doing it first? In this article, we’ll explore what a welcome greeting message is, why SaaS companies need it, and examples from some of the best companies. 13 best welcome message examples.

Analytic Tools 98

Analytic Tools Feedback Software Messaging Customer Experience 98

Userpilot

DECEMBER 3, 2022

UX design can make or break your product’s success. Poor UX can negatively impact engagement , and conversion rates, and stunt growth. There are many easy UX improvements you can make today to leave a better first impression. In this article, we cover the following: What UX design is and why UX is important in SaaS.

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

UX Planet

MARCH 3, 2025

Key Design Considerations: Clear Product Messaging: Users should immediately understand what the software does and how it benefitsthem. Key Design Considerations: Clear Value Proposition: A concise and compelling message communicates why a business standsout. If you found this article useful, join my free newsletter!

Reporting Tools 59

Reporting Tools Magazine Software Review Customer Experience 59

Userpilot

JANUARY 15, 2024

Looking for ways to incorporate empathy in UX design? This article shows you the tips and tricks to implement. We cover: The difference between sympathy and empathy in UX design. Tools for user research and empathic UX design. This section shows you tips and tools to employ. Best practices for empathic design.

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Userpilot

FEBRUARY 7, 2023

In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. This also makes in-app messaging the ideal vehicle for guidance and upsells. In-app messages should be goal-driven, targeted, personalized, and concise to maximize their efficacy.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Userpilot

OCTOBER 1, 2022

The ten tips and best practices for good software adoption include: Collecting user data with a welcome screen to segment users and personalize the onboarding experience. 10 tips for a successful software adoption process. Let’s go over the ten user onboarding tips: 1. Deciding to keep using it or abandon it.

Feedback Software 98

Feedback Software Research Software User Testing Onboarding KPIs 98

Userpilot

MAY 16, 2023

Beyond the sprawling knowledge bases and ever-occupied support agents, UX patterns and in-app communication channels help you meet customers’ needs on demand. You can deliver context-sensitive help through various UX patterns such as: 1. UX modals to offer proactive help in a single popup dialog box.

UX 98

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Userpilot

OCTOBER 20, 2024

Here are three helpful tips: First, offer rewards when users complete significant tasks to reinforce their progress. Celebrate with fun visuals or messages when milestones are reached. Tooltips : Use tooltips to guide users through features with contextual tips and instructions. Source: Habitica. Provide rewards (e.g.,

Onboarding KPIs 102

Onboarding KPIs Customer Experience User Testing Customer Feedback 102

Userpilot

APRIL 24, 2024

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. This is a problem that our own UX researcher at Userpilot, Lisa, faced when she tried recruiting participants the traditional way. Here are a few features that will streamline your UX research efforts.

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Userpilot

JANUARY 16, 2024

Specifically, we look at: Reasons why new client onboarding matters How to structure the onboarding process Pro tips on how to enhance your onboarding Examples of effective client onboarding We also show you how Userpilot can help you boost the effectiveness of onboarding for new clients. Let’s dive right in!

Analytic Tools 101

Analytic Tools Data Visualization Feedback Software User Testing 101

Userpilot

JUNE 29, 2022

In addition, we’ll look at six tips to help you create a compelling product story. Select a story medium that’s more relevant to your audience and close out your message with an appropriate call to action. 6 Tips to creating a compelling product story. Define your buyer persona and core message.

Feedback Software 98

Feedback Software User Friction User Testing Customer Experience 98

Userpilot

MARCH 18, 2025

Users now expect seamless experiences between web and mobile apps, personalized messaging, and real-time responsiveness. A mobile app engagement platform can help you address these challenges with features like push notifications, behavior tracking , and personalized messaging. billion in 2024.

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Analytic Tools Feedback Software Reporting Tools Customer Communications 52