Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Assess integration capabilities : Make sure the platform can connect seamlessly with your current systems to provide a holistic view of customer interactions , without duplicating efforts. G2 rating : 4.4 G2 rating : 4.8

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Product Talk

APRIL 16, 2025

This mostly worked, but it required a lot of administrative work to keep our systems in sync. There were dozens more that required that we make changes in all of our systems. At the heart of all of my administrative troubles was the need to move data in between disparate systems and to make sure that all of these systems were in sync.

Feedback Software 166

Feedback Software Product Research Customer Experience User Testing 166

Product Talk

APRIL 9, 2025

Field names werent descriptive and no further context was provided. Sometimes its due to documentation simply not being a priority. But more often than not, its due to the curse of knowledge. Watch as the customer reviews the documentation. Sometimes unclear error codes are simply due to a lack of effort.

Product Research 138

Product Research Software Review User Testing Technical Review 138

Userpilot

APRIL 16, 2025

This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make informed decisions. Instead of feeling understood, they feel like just another name in the system. Sound familiar? Which features need attention?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

TechEmpower - Product Management

AUGUST 21, 2023

The answer is to engage a trusted outside source for a Technical Review – a deep-dive assessment that provides a C-suite perspective. At TechEmpower, we’ve conducted more than 50 technical reviews for companies of all sizes, industries, and technical stacks. But is that the right strategy for your business?

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Consequently, travel software development companies come up with a solution called travel management system. What is a travel management system?

Reporting Tools 144

Reporting Tools Travel Systems Review Data Visualization 144

UX Planet

JANUARY 22, 2025

Reference values CRR varies widely across industries due to differences in customer expectations about business. How to collect data forCRR The most reliable source for collecting data for CRR is your Customer Relationship Management (CRM) system. New customers acquired: Number of customers gained during theperiod. increased churn).

Analytic Tools 105

Analytic Tools Data Visualization User Testing Customer Feedback 105

Lenny Rachitsky

NOVEMBER 12, 2024

He’s an individual contributor (IC) PM who leverages AI tools and a suite of productivity systems to get more done with fewer resources (and management layers). And this is in the best-case scenario—assuming you’re on an empowered product team with a clear strategy, inside a business that’s growing.

Product Research 113

Product Research Product Manager Product Management Reporting Tools 113

Userpilot

OCTOBER 19, 2024

As such, you must tailor your strategies to meet your target customers’ specific needs and expectations. Integration : The product works well with other tools and systems. According to one report, 95% of customers will read online reviews before buying a product. Userpilot review on G2.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

Intercom, Inc.

AUGUST 1, 2019

This week, I invited Michael to come on the show and tell us about their growth strategy. Michael and his team created a lucrative reward system for startups , which they were able to do through group purchasing (taking advantage of a vertical that allowed them to buy software packages). Is that part of the strategy as well?

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

Alchemer Mobile

FEBRUARY 2, 2021

The first step of any go-to-market strategy is to lock in a compelling positioning statement: Who is your app intended for? www.your-app-name.com) and set up a landing page, complete with your app’s name and description and a form for visitors to sign up for email alerts on your app’s progress. App marketing at its most basic.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Mind the Product

NOVEMBER 14, 2017

When I think of partnership, many examples come to mind, across many disciplines – tennis, criminal investigation, entrepreneurship and movie production, to name a few. Once we have this alignment, the partners must carve out a strategy to reach the goals. Current Strategy vs Future Direction.

Technical Review 110

Technical Review Systems Review Analytic Tools Research Software 110

UX Planet

JUNE 9, 2025

From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights.

Data Visualization 52

Data Visualization Customer Feedback Technical Review Research Software 52

Intercom, Inc.

DECEMBER 12, 2018

Strategy first, technology second. But here’s the thing: a tool is not a strategy. The real value marketing software offers is in the strategy and approach it enables. A strategy needs to be the foundation of any marketing stack, one that takes into consideration who you are, what your goals are and who you’re trying to reach.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

UserVoice

APRIL 4, 2017

To keep it simple, we’ve organized our list along a set of broad objectives that product managers must inevitably negotiate: Analysis, User Research, Roadmapping, Project Management, Design & Development, Behavioral Analytics, and Strategy. Many PMs rely on Excel and Google Sheets due to their wide availability and ease of use.

Research Software 286

Research Software Analytic Tools Feedback Software Data Visualization 286

Product Innovation Educators

JULY 17, 2023

Our guest is Dr. Robert Cooper, who discovered the now famous Stage-Gate process and was named the “World’s Top Innovation Management Scholar” by the prestigious Journal of Product Innovation Management. Maybe it is time for a tough re-review of the entire set of projects to kill some of them to benefit the whole portfolio.

Telecommunications 255

Telecommunications Research Software Feedback Software User Testing 255

Roman Pichler

AUGUST 14, 2018

Ideally, you should continuously track the product performance and regularly review the product strategy—at least once per quarter as a rule of thumb. Apple has made considerable changes to the products throughout its life: it introduced apps, increased its size, improved the camera, and added face recognition, to name just a few.

Research Software 152

Research Software Software Review Product Research Customer Experience 152

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 98

Feedback Software Systems Review CTO Coach Data Visualization 98

Userpilot

MARCH 30, 2025

But is your mobile user acquisition strategy strong enough? The odds are inherently against you, and without a proactive marketing strategy, youre turning those odds into impossibilities. There are many ways to approach each, so lets go over nine of the most effective strategies for mobile user acquisition: 1.

Research Software 65

Research Software User Testing Customer Experience Customer Feedback 65

Lenny Rachitsky

MAY 6, 2025

After our targeted interview and negotiation strategy, they walked away with a staggering $1.1M And how can I best show up for [name other team member(s)]? Information-source diversity: Review your research sources. Expand to industry forums, customer reviews, and first-degree connections. How can I best show up for you?

Development Team Review 58

Development Team Review User Testing Technical Review Systems Review 58

The Product Coalition

JUNE 30, 2021

Vimeo OTT Review & Alternatives Have you been generating video content for a long time? Review of Vimeo OTT: The Best Alternatives & Competitors in 2021 was originally published in Product Coalition on Medium, where people are continuing the conversation by highlighting and responding to this story.

Technical Review 95

Technical Review Systems Review Analytic Tools Customer Experience 95

Userpilot

JULY 27, 2024

You will also see different examples of user segments and learn how to implement your segmentation strategies with Userpilot to improve customer engagement. A well-implemented customer segmentation strategy enables SaaS teams to gain an in-depth understanding of their customers. To name just a few. Ready to get started?

Data Visualization 105

Data Visualization Analytic Tools Customer Feedback Customer Experience 105

Userpilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. In-app strategies for converting free or trial users to paying customers. Measure campaign performance and refine your customer acquisition strategy.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Amplitude

NOVEMBER 26, 2019

When tools and systems are not created with them in mind, they lose trust and understanding. We can create empathetic, intuitive systems When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success. Strategies for Closing the Gap of Confusion. Strategy 1 — Roles.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

OCTOBER 21, 2021

When searching for a good user onboarding solution, the name WalkMe is likely to come up a lot. Let’s get right to it then, and look at what can WalkMe user reviews can show about whether it’s the right tool for your customer on boarding efforts! WalkMe features overview + reviews. Product use analytics and reports.

Analytic Tools 98

Analytic Tools Reporting Tools Software Review Technical Review 98

Productside

MARCH 24, 2025

Heres what we learned about the difference between finding and refining product-market fitand how to align your teams, avoid hype-driven strategy, and unlock real growth. Why Product-Market Fit Isnt a One-and-Done Too many teams celebrate early revenue like its the final boss of product strategy. Theyre problem-solvers.

Analytic Tools 156

Analytic Tools User Testing B2B Weak Development Team 156

Userpilot

AUGUST 22, 2022

Looking to build a customer feedback strategy for your business? Having a customer feedback strategy enables you to continuously collect and analyze user responses and develop an action plan for improving your product and driving engagement. Ready to start implementing a customer feedback strategy? You’re in the right place.

Feedback Software 98

Feedback Software User Testing Customer Feedback Customer Experience 98

Mind the Product

JUNE 27, 2019

Their names were John Darley and Daniel Batson, and they created the Good Samaritan study to ask a seemingly simple question: why do people do good things for others? So, product goals and metrics – the tools that allow you to build design foundations and shape a strategy. But first a little story. The method was to test two groups.

Product Goals 195

Product Goals Data Visualization Reporting Tools Government 195

Userpilot

APRIL 22, 2024

Examples of end-user support strategies include: Interactive walkthroughs. This is one of the most popular chatbot and ticketing systems that leverages AI. Self-service support As the name explains it, self-service support services are available for the user to consult. Personalized end-user support. Interactive assistants.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. I mean, a good 30% of them are obscure chemical names. Then, I got a job with a big computer systems integrator in the UK.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

Userpilot

SEPTEMBER 1, 2024

Looking for SaaS pricing examples to get inspiration for your own strategy? Hopefully, by the end of the article, you’ll have ideas on how to design a pricing strategy that contributes to product growth. Here are some types of SaaS pricing strategies: 1. Why is a SaaS pricing strategy important? Let’s dive in!

Feedback Software 104

Feedback Software Analytic Tools Research Software Data Visualization 104

The Product Coalition

NOVEMBER 19, 2020

Strategies for switching into a product management role when you don’t fit the cookie cutter qualifications. But, if one is systemic and patient in their search, making a successful switch is very achievable. I realized this only as my friend and I talked through strategies he might try. How do these people get into product?

Technical Review 167

Technical Review Product Manager Product Management Research Software 167

Userpilot

MAY 17, 2025

In this guide, Ill walk you through why mobile tracking is more complex than web and how you can build a smarter, more reliable tracking strategy with that in mind. You need a cross-platform strategy, or youll end up with incomplete, inconsistent data. Each event should have: A clear event name. A short description.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Reporting Tools 80

Intercom, Inc.

DECEMBER 4, 2019

That clarity is one of the main reasons I was so excited to join Intercom earlier this year – the company entered an industry dominated by impersonal and disconnected tools like ticketing systems and email with a vision to “make internet business personal.”. 1 Poor definition of value proposition and feature focus. 3 Brand stretch.

Branding 209

Branding Weak Development Team Technical Review Airlines 209

The Product Coalition

DECEMBER 27, 2023

Building effective teams with people from different disciplines can be challenging due to various circumstances. Let’s explore strategies for how we can tackle these challenges. In the product management discipline, cross-functional collaboration is more than a buzzword — it’s a critical strategy.

Analytic Tools 148

Analytic Tools Weak Development Team Reporting Tools Technical Review 148

Product Management Lessons from the Trenches

JULY 10, 2018

automate continuous user feedback Rapid prototyping and user testing Ideation and innovation processes Effective team/org communication strategies Monetization Measuring and driving retention Key tools for a great mobile app We hope you find these useful and maybe even occasionally fun to read. Review company documents and presentations.

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

UX Studio: Product Management

FEBRUARY 20, 2024

To achieve this, they have to produce a design system where they can maintain different appearances and consistency in functionality and behavior. At UX studio, we are aware of the importance of design systems. Why to Build a Design System Having a design system helps to ensure consistency. What is a Design System?

Research Software 77

Research Software Systems Review Customer Experience UX 77