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The Risks of Data Fragmentation + How to Fix Fragmented Data

Userpilot

This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make informed decisions. It compounds quietly across every team, workflow, and decision. Multiply that across a team, and operational drag becomes a real cost.

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Building Resolution Bot: How to apply machine learning in product development

Intercom, Inc.

Those companies need to spend a lot of time considering problems that will occur when a system has millions of users, and have to think carefully about ML tech debt given their scale. A complex system that works is invariably found to have evolved from a simple system that worked”. Case study: Resolution Bot. Key takeaways.

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Product in Practice: Getting Started with Several APIs (And the Challenges I Faced)

Product Talk

This mostly worked, but it required a lot of administrative work to keep our systems in sync. There were dozens more that required that we make changes in all of our systems. But then, one day, I found myself reading Ask Your Developer by Jeff Lawson and I realized I was the one making the mistake. I was new to OAuth.

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529: Is this the best AI-powered market research approach? – with Carmel Dibner

Product Innovation Educators

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams. However, these early efforts faced significant limitations.

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Common Usability Issues with Web APIs: And How Discovery Can Help

Product Talk

Last week, I shared that we often get asked, Do API teams need to do discovery ? Today, Ill be covering the most common usability issues that arise when developers start working with a new API. If we can make it as easy as possible for developers to adopt and get value from our API products, we can often acquire a customer for life.

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Automated customer service should be personal

Intercom, Inc.

As the head of our Support Ops team, I work daily with my teammates to develop automated solutions that don’t frustrate customers, but empower them. They can also route customer conversations to the team best equipped to handle their questions and can even provide answers to simple customer questions like, “How can I add more users?”.

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How to Create an App Like Uber: React Native App Development Costs

The Product Coalition

All you need is a company providing React Native services and an outstanding team of developers who know exactly what they’re doing. Before you start planning your budget, let’s see why Uber is so popular and discuss what you need to develop a React Native app like it. yeah, don’t forget to develop a version for drivers.