Intercom, Inc.

JULY 19, 2018

As up and coming engineers in Silicon Valley, Jean Hsu and Edmond Lau long sought more influence and impact in their respective positions – but they couldn’t shake the feeling of being stuck. The foundation of a positive, two-way working relationship is having a sense for what motivates your teammate. Their story isn’t uncommon.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

PMLesson's Ace the PM Interview

JANUARY 12, 2022

Have you been intrigued by the position of Technical Program Manager? The best way to get ready is by reviewing some real TPM interview questions from some of the top tech companies like Facebook, Google, Amazon, and more. That way, you'll get a better idea of your particular strengths and weaknesses. Let's take a look!

Technical Review 52

Technical Review Feedback Software Onboarding KPIs Software Review 52

Intercom, Inc.

SEPTEMBER 30, 2021

Rebecca has a background in astrophysics and computer science and spent many of her formative years looking at gamma-ray bursts and supernovas, but eventually, eager to get into software and product design, she moved to San Francisco. I had already decided to leave my position at the Chan Zuckerberg Initiative. Rebecca: Yeah.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

Product Talk

JANUARY 13, 2016

Most teams make one of the following two mistakes: They either gate releases with an A/B test trying to understand whether or not the feature had the intended impact or they test variables blindly hoping to stumble upon a better variation. I prefer to do my learning before any code has been written. Even The Best of Us Get It Wrong.

Product Research 110

Product Research Customer Experience Development Team Review Research Software 110

Modus Create

JULY 1, 2020

I had been taking 2 Aleve each day (1 morning, 1 evening) because I had been developing arthritis in my hands. I could barely sit down in a chair from a standing position, or get in bed or roll over once in. For this reason, I strongly prefer not to travel, except maybe 2-3 hours by car. So they had me take another.

Reporting Tools 98

Reporting Tools Systems Review Software Review Technical Review 98

UX Studio

APRIL 6, 2023

With this approach, we were able to increase the booking rate on France’s leading travel app, Liligo , by 200%. This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. Although Parachute can be described as a web design company, they also offer development and digital marketing services.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

With this approach, we were able to increase the booking rate on France’s leading travel app, Liligo , by 200%. This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. Although Parachute can be described as a web design company, they also offer development and digital marketing services.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Andrew Chen

NOVEMBER 15, 2021

These frameworks are targeted at teams building new products, first and foremost. But it’s also for people who work in the business of commerce, travel, publishing, and many other industries that are getting reinvented by tech. How to get them started, how to scale them, and what it’s like to compete.

Books 63

Books Research Software Reporting Tools Technical Review 63

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Userpilot

MARCH 7, 2024

So I talked to several female leaders in SaaS – about their experience with breaking into leadership positions in tech startups – what challenges they’ve faced, and how they managed to overcome them. My official title was the ‘COO’ but on Fridays, I made pancakes for the developers. everyone clean their own cups!”.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Usersnap

JULY 28, 2022

Poor design and a lack of branching questions make many surveys tedious, diminishing the quality of the data they obtain. For example, if you are writing a survey about why employees quit poor bosses, it does little good to drag respondents through questions that do not account for their previous answers.

Product Research 59

Product Research Feedback Software Analytic Tools User Testing 59

freshtrax

APRIL 18, 2023

It’s true that many people generally think of “design” as creating visual beauty that can be seen by the naked eye, but I was reminded once again that design covers everything around us, including urban development, design of electronic devices, software, and items that we use every day.

Research Software 98

Research Software UX Banking Customer Experience 98

Usersnap

JULY 27, 2022

Poor design and a lack of branching questions make many surveys tedious, diminishing the quality of the data they obtain. For example, if you are writing a survey about why employees quit poor bosses, it does little good to drag respondents through questions that do not account for their previous answers.

Product Research 40

Product Research Feedback Software Analytic Tools User Testing 40

Mironov Consulting

JUNE 28, 2018

When working on mass consumer products (think FitBit or Facebook or teach-your-kid-to-code toys ), we will have large numbers of small purchases — too many customers to know each by name. Long Sales Cycles, Weak Attribution, Few Data Points. From social team: “4500 likes and retweets of our latest post!”

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. Sam Mallikarjunan, Head of Growth at HubSpot, a leader in inbound marketing and sales software, explains that teaching the user in this example to create an email campaign isn’t good enough.

Education 52

Education User Testing Customer Experience Research Software 52

Andrew Chen

SEPTEMBER 4, 2018

Andrew: Network effects have…there’s a lot of really positive things about them and one of the big pieces is that virality is a form of like something that you get with the network. I think we’re now gonna move to a thing where all of these different kind of software experiences all are incredibly sharable.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

eG Innovations

JANUARY 19, 2023

In this guide I teamed up with eG Innovations to talk about what Citrix latency is, why it matters, and how we can improve it. If any of these devices are underperforming, they may process the ICA traffic slower and this results in increased overall latency. What is Citrix Latency?

Data Visualization 52

Data Visualization Analytic Tools Transportation Reporting Tools 52

Andrew Chen

OCTOBER 17, 2017

Marketplace companies often end up employing teams of “launchers,” a specialized ops role focused on cracking new cities. Once in a city, the Launcher must simultaneously: recruit, hire, and train a local team. develop partnerships and manage relationships with local hire car operators (NB: Uber does not own any vehicles.

Weak Development Team 0

Weak Development Team Technical Review Data Visualization Travel 0

Mironov Consulting

SEPTEMBER 23, 2023

Services companies (aka custom development, agencies, outsourcing/nearshoring, contract engineering, consultancies, any work-for-hire) primarily market/sell the time and expertise of their people.  Work  And any software we build and sell once to the client who paid for it.

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Business of Software Conference

MARCH 27, 2019

Scott Berkun, author of The Dance Of The Possible, spoke at Business of Software Conference USA 2017 about how to unlock your creativity and pursue it in your workplace. Scott Berkun The Dance of the Possible BoS2017 from Business of Software Conference. Now in 1884, the hot tech sector was not web development, wasn’t cloud computing.

Feedback Software 40

Feedback Software Research Software Weak Development Team Technical Review 40

Business of Software Conference

NOVEMBER 26, 2018

Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Business of Software Conference

FEBRUARY 10, 2020

She will talk about some of the ways that companies can provide a better environment for humans to work and share how she came to realize that in her startup, she had to bring her ‘best self’ to the business every day – no one else in the business has more impact on the morale and well-being of the team than the CEO. Upcoming Events.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

The Product Coalition

DECEMBER 11, 2018

Even though product managers are supposed to engage various teams during the day, chances are you are not moving that much. Bad news first: the reasons for not working remotely OK, let’s be honest for a second. Secondly, while there are many workflow methodologies, all of them involve gathering as a team at a certain point.

Analytic Tools 60

Analytic Tools Technical Review Data Visualization Customer Experience 60

Userzoom

NOVEMBER 6, 2019

I wanna, first of all, thank Tom and the whole marketing team for putting this show together, can we get a round of applause for them? Every company will be a software company or is a software company, in some way or form or some time now or soon. In the meantime, take it away, Alfonso… ?. Hello, guys, how are you?

Research Software 68

Research Software User Testing Product Research UX 68