Userpilot

JULY 23, 2023

A smaller company often has limited resources and requires team members to wear multiple hats and handle various responsibilities. Then, it further helps onboarding efforts by developing necessary resources and materials to guide users. Marketing collateral developments include compelling infographics, presentations, etc.

B2B 97

B2B Research Software Feedback Software Customer Experience 97

Userpilot

FEBRUARY 6, 2023

Consider a few practices that help ensure the most efficient and productive use of your time and resources while getting new users through your engagement funnel. This is a resource center with different kinds of educational materials designed to help users get their jobs done. Video tutorial playing in-app. Userpilot UI patterns.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

DECEMBER 13, 2022

This knowledge base should be extensive and include written or video tutorials, user guides, infographics, etc. Userpilot ’s self-serve resource center. You can even include video tutorials that users can open right from the resource center (as against visiting an external source). Nothing gets more frustrating than that.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

The Secret PM Handbook

MAY 12, 2017

And be sure to check out the infographic that goes along with this post. I’ve written in the past about the value of templates for our cognitive resource management. Download the infographic that’s perfect for hanging on the wall of your cube. And no matter whose fault it is, product management has to fix the problems.

Weak Development Team 210

Weak Development Team User Testing Feedback Software Product Research 210

Userpilot

MARCH 28, 2022

Ebooks : these are downloadable resources like templates that help consumers solve a quick problem. Infographics : These are graphics that tell a story engagingly and more quickly than a blog or video will. Infographics and blog posts : show customers how your tool works in solving their problems. See Trello’s example.

Product Marketing 98

Product Marketing Marketing Research Software Feedback Software 98

Userpilot

FEBRUARY 1, 2022

Product Experience Infographic. Check out how we announced the new and improved Resource Center feature in Userpilot, using a modal ( you guessed it, built with Userpilot). New feature announcement using an in-app modal- Userpilot new Resource Center – built with Userpilot. So how did we do it?

Customer Experience 98

Customer Experience Data Visualization Analytic Tools Feedback Software 98

The Secret PM Handbook

MAY 12, 2017

I’ve written in the past about the value of templates for our cognitive resource management. Download the infographic that’s perfect for hanging on the wall of your cube. Part of the answer is use a good template. Templates are cognitive aids. They make sure we address all the necessary topics.

Weak Development Team 199

Weak Development Team User Testing Feedback Software Product Research 199

The Product Coalition

JANUARY 20, 2020

we have created a list of the best video production companies in 2020 based on the complex research of the company’s profiles, customer reviews, and rankings on authoritative B2B information web-resources, such as Clutch, GoodFirms, DesignRush, IT Firms, and others.

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Userpilot

JANUARY 27, 2022

This usually includes elements such as help/resource centers, interactive walkthroughs , chatbots, and knowledge bases. Build an in-app resource center with Userpilot and reduce churn. The infographic below shows the average NPS by industry, which shows that software & apps have an average NPS of 41 – the 6th highest.

Feedback Software 98

Feedback Software Analytic Tools User Testing Onboarding KPIs 98

Reveal

AUGUST 17, 2022

Being able to create end-to-end embedded analytics solutions without the heavy lift of technical resources is one of the top embedded analytics trends to watch out for in the years to come. It is a structured approach for communicating data insights through data visualization techniques, infographics, dashboards, and other visual elements.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Research Software 59

Userpilot

APRIL 30, 2021

Infographics. Infographic linkbuilding. Email marketing (an underrated resource for SaaS companies). Off-page SEO: includes backlinking (see below), guest posting, PR, and listings on directories such as Yelp. Examples of content that your SaaS business might want to create include: Blogs (like this one!). White papers.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

UX Studio

MARCH 13, 2023

The next one is to assess our resources and act accordingly. Still, there is no magic tool that works for everybody and helps in every situation. The first step in any stressful situation is to recognize the point when we need help.

Research Software 82

Research Software Feedback Software Reporting Tools Onboarding KPIs 82

Intercom, Inc.

MARCH 29, 2018

Even if you don’t have the resources to pour into that, there are things you can do. It’s a really well done infographic, and he paid $30,000 for his guide. They see it as not only one really good piece, it’s multiple good pieces and it’s a resource. Did you see the newspapers that Intercom had at SaaStr?”

Webinar 192

Webinar Inbound Download User Testing 192

Userpilot

NOVEMBER 6, 2020

You can create infographics , graphics for social media , posters, flyers, ebook covers, and a number of other designs. Append a hotspot to the place on your UI where the feature has been added, and then trigger a tooltip explaining the new feature: Resource Center. Let’s face it: your development resources are scarce and expensive.

Analytic Tools 76

Analytic Tools Feedback Software Data Visualization Reporting Tools 76

Product Innovation Educators

DECEMBER 17, 2018

Amy provided an infographic of her 9-part framework. Click the image below to get the full-size infographic. 20:04] The next step is Be Resourceful. I worked in companies where we faced some tough budget challenges, but there are always resources available. Amy’s website , full of resources. Innovation Quote.

Feedback Software 72

Feedback Software User Testing Product Management Product Manager 72

Product Innovation Educators

FEBRUARY 1, 2021

Later I pivoted my career and started my own business, Killer Infographics, creating infographics for online marketing. We evolved from infographics to motion graphics, interactive eBooks, and other visual media. A key word is graphically , but 99% of infographics have paragraphs of text next to images. Innovation Quote.

Data Visualization 94

Data Visualization Positioning Strategy User Testing 94

Modus Create

MARCH 16, 2020

This is a follow up to our recent article posted last week about the implications of the current worldwide pandemic: Coronavirus: How to Become Remote First, Fast and the accompanying infographic. Our staff are made aware of all human resources policies, workplace and leave flexibilities, and the available pay and benefits.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Userpilot

JANUARY 29, 2020

In focusing on learning more about their problem—and perhaps experience their first “quick win” in aiming to overcome it—consumers will search for easily-accessible (but still valuable) content, such as blog posts, infographics, and short videos. And—to make this clear—that certainly doesn’t just go for their audience.

Feedback Software 93

Feedback Software Analytic Tools User Testing Customer Experience 93

Userpilot

JANUARY 29, 2020

In focusing on learning more about their problem—and perhaps experience their first “quick win” in aiming to overcome it—consumers will search for easily-accessible (but still valuable) content, such as blog posts, infographics, and short videos. And—to make this clear—that certainly doesn’t just go for their audience.

Feedback Software 92

Feedback Software Analytic Tools User Testing Customer Experience 92

Userpilot

SEPTEMBER 18, 2021

Show that you know various types of secondary onboarding – email campaigns , in-app messaging, creative content like blog posts, social media infographics, and webinars – and talk them through how you and your product marketing team would appeal to customers using each type. How do you educate yourself about the product?

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Research Software Product Marketing 98

Centercode

MAY 7, 2019

Namely, delivering working software with limited resources and a full backlog. Testers scale your software testing efforts and extend your resources. To learn more software development and testing methods used by today’s professionals to streamline continuous output, check out our new infographic.

Feedback Software 58

Feedback Software User Testing Software Developers Software Development 58

Centercode

MAY 29, 2019

Over the last couple of weeks, we’ve explored how professionals are using customer testing to scale their resources and manpower within continuous delivery. To examine how software development professionals are tackling the demands of continuous delivery in greater detail, check out this infographic.

User Testing 63

User Testing Customer Experience Product Research Testing 63

Pragmatic Marketing

MAY 23, 2017

And while it may feel like infographics are a dime a dozen, progressive media house Fast Company has figured out how to use them to inform (and entertain) its C-level audience with original and compelling content. And engagement means content, such as social media, video, blogs, images, graphics, infographics and more. Lead Generation.

Branding 70

Branding White Paper Customer Experience User Testing 70

Centercode

MAY 29, 2019

Over the last couple of weeks, we’ve explored how professionals are using customer testing to scale their resources and manpower within continuous delivery. To examine how software development professionals are tackling the demands of continuous delivery in greater detail, check out this infographic.

User Testing 40

User Testing Customer Experience Product Research Testing 40

Userpilot

SEPTEMBER 18, 2021

Show that you know various types of secondary onboarding – email campaigns , in-app messaging, creative content like blog posts, social media infographics, and webinars – and talk them through how you and your product marketing team would appeal to customers using each type. How do you educate yourself about the product?

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Research Software Product Marketing 52

Userpilot

SEPTEMBER 18, 2021

Show that you know various types of secondary onboarding – email campaigns , in-app messaging, creative content like blog posts, social media infographics, and webinars – and talk them through how you and your product marketing team would appeal to customers using each type. How do you educate yourself about the product?

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Research Software Product Marketing 52

UserVoice

NOVEMBER 22, 2016

Product feedback is an invaluable resource for informing roadmap decisions for both new and established products, and product teams across the board constantly seek more insight from their customers whether they have 10 or 10,000,000 to listen to.

User Friction 166

User Friction Customer Feedback User Testing Product Research 166

Userpilot

SEPTEMBER 18, 2021

Show that you know various types of secondary onboarding – email campaigns , in-app messaging, creative content like blog posts, social media infographics, and webinars – and talk them through how you and your product marketing team would appeal to customers using each type. How do you educate yourself about the product?

Onboarding KPIs 40

Onboarding KPIs Analytic Tools Research Software Product Marketing 40

Userpilot

JULY 17, 2023

Provide self-service support through an in-app resource center. Provide self-service support through an in-app resource center 69% of customers prefer solving issues on their own rather than contacting a support agent. Organize the resource center content into different modules. Resource center localization on Userpilot.

Reporting Tools 98

Reporting Tools Data Visualization Analytic Tools Feedback Software 98

SidsAvenue

OCTOBER 29, 2014

Just look at this amazing infographic… I have been using Twitter, Facebook, Google+ for more than a couple of years now. Check out the stats in the infographic above. LinkedIn has 277 Mn users, Twitter boasts of 200 million users and Google+ also says it has around 340 million active users. The power of Social media is incredible.

Research Software 40

Research Software User Testing Technology Branding 40

Userpilot

NOVEMBER 29, 2023

Multimedia : Incorporate multimedia elements like images, videos, or infographics to enhance the visual appeal of your page and break up text-heavy sections. Additional resources : Empower your audience with additional resources that add value to their journey.

Analytic Tools 102

Analytic Tools Feedback Software Data Visualization Reporting Tools 102

Userpilot

DECEMBER 15, 2022

Provide help when the user feels stuck and add text links to self-service resources. Tooltips don’t work well when they: contain info that users might need later, show redundant information, repeatedly appear for the same tip, or include resources that belong to the help center. Announce new features and product changes.

Research Software 98

Research Software User Testing Embedded Analytics Customer Experience 98

Userpilot

JANUARY 26, 2024

Our article explores what it is, its different types, and why it’s worth your time and resources. If you want to learn how Userpilot can help your marketing team research customer needs and pain points and create engaging in-app content and support resources, book the demo! But what about product-led content marketing?

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Userpilot

APRIL 3, 2024

Includes everything in the starter, plus a resource center , advanced event-based content triggering, unlimited feature tags, content localization , content throttling, and the option for EU hosting. Pricing Starter : From $249/month (paid annually) or $299/month (paid monthly). Growth : From $499/month (paid annually).

Data Visualization 104

Data Visualization Embedded Analytics Reporting Tools Analytic Tools 104

Userpilot

NOVEMBER 26, 2019

SaaS companies, especially early-stage startups, have limited resources. “I like Heap because of its ability yo gather data from users interactions in your platform or website and generate useful infographics, heat maps, funnels and more. You need to have the resources ready to make the most of Mixpanel.

Analytic Tools 20

Analytic Tools Feedback Software Data Visualization Customer Feedback 20

Userpilot

JANUARY 3, 2023

Also, embed your video tutorials in your resource center so customers can visit anytime. Retention automation saves you resources and ensures customers remain happy. Think of a combo of video tutorials, infographics, help docs, a chatbot, etc. Userpilot ’s in-app resource center for customer retention automation.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Feedback 98

Userpilot

MAY 29, 2023

The infographic below shows how secondary onboarding maps into the customer journey and fulfills your product growth goals. Use a self-serve resource center to provide in-time support One incidence of poor customer service, such as long waiting periods, may be enough to make customers churn. Stages of the customer journey.

Analytic Tools 91

Analytic Tools Feedback Software Customer Feedback Data Visualization 91