Intercom, Inc.

JUNE 10, 2020

I hope this post allows people and teams to safely talk about Product Judgment. If you ever had to face a Manager, Director or Exec as they make bad product decisions and you’re struggling to persuade them otherwise, this post will help you. It takes years to build, and therefore ranges from very weak to very strong.

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

Roman Pichler

JUNE 1, 2020

The first one carries the risk of being a feature broker and offering a product that has a weak value proposition, gives rise to a poor user experience, and consists of a loose collection of features. But do not accept inappropriate behaviour and do not allow people to treat you like a project manager, team lead, or personal assistant.

Weak Development Team 307

Weak Development Team Product Research Customer Experience Workshop 307

Mironov Consulting

NOVEMBER 10, 2016

While sales teams stereotypically rally around contests, talk sports and drink coffee (which is for closers)… development teams may sit silently side-by-side-side most of the day engaging in multiple Slack conversations, taking breaks for air hockey or exchanging giphys , and critiquing each other’s code indents.

Weak Development Team 96

Weak Development Team Development Technical Review Outbound 96

The Product Coalition

DECEMBER 8, 2019

Highly effective Product Managers develop themselves in 5 key areas. In some jobs, you can get by with just Competence, but in the unkempt, fuzzy, team-oriented domain of Product Management, you need both. Here are 2 actions you can take to develop your Craft Competence: Craft Competence ?? and others feel that.

Weak Development Team 92

Weak Development Team Development Analytic Tools User Testing 92

Roman Pichler

FEBRUARY 11, 2020

The former is a platform that standardises how medical images are read, stored, and shared across MRI and CT scanners as well as other Siemens Healthcare products; the latter offers cloud-based services on which other products can be built, for instance, Netflix’ video streaming. Consider the Benefits and Drawbacks of a Software Platform.

Feedback Software 256

Feedback Software Software Review Technical Review Customer Experience 256

Userpilot

MARCH 24, 2021

It helps your entire team rally around a vision and a set of outcomes, making sure everyone is aligned in reaching those product growth goals. How do you create a roadmap? It helps you find product-market fit and gives your team direction. Strategy is made up of three elements: your vision, objectives and roadmap.

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

The Product Coalition

OCTOBER 29, 2018

“We just pushed it live,” the release manager belts out, to a team fresh off the battlefield that is software product development. I was new to it all, a team whose mantra was to create, build and release. In retrospect, it was probably the best place to start, given that external development teams are now more commonplace.

Weak Development Team 60

Weak Development Team Data Visualization Development User Testing 60

Mind the Product

FEBRUARY 14, 2020

Watch the video to see her talk in full. While we might think of all debt as bad, Janna says this isn’t the case. Ditch the Roadmap. What’s more, you will have imparted huge stresses on your developers and may end up paying later with costly refactoring, leaving your team at a point of technical bankruptcy.

Weak Development Team 190

Weak Development Team Customer Experience User Testing Roadmap 190

Userpilot

MARCH 23, 2023

And how can customer success teams address them to ensure product growth? Reasons why customers churn: #1: Customers churn when there is a bad product-customer fit and your product’s features don’t align with their needs. 3: Poor customer service or experience with the sales teams can make customers churn.

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98

The Product Coalition

JANUARY 12, 2023

Not enough people spend enough time on defining vision and purpose Most value propositions are weak Companies don’t adapt their team typology to make a product Very few products are indeed prioritized by value User Reasearch and UX are ofter used in the wrong way 1. Here is what I noticed. targeted and user centric. Like in a startup.

Product Research 120

Product Research User Testing Weak Development Team Customer Experience 120

The Product Coalition

OCTOBER 15, 2020

Use weak clickability signifiers What’s worse than having too many call-to-actions (CTAs)? Such elements are said to have weak signifiers. Such elements are said to have weak signifiers. Or when videos are closed captioned or a sign language version is available, deaf/hard-of-hearing users can understand the video.

Weak Development Team 163

Weak Development Team Customer Experience Research Software User Testing 163

The Product Coalition

MARCH 14, 2019

There are thousands of articles, books , videos , and conferences that discuss the traits necessary for you to become the greatest Product Manager ever. This is exceptionally strange because a bad PM can theoretically cause more damage than a great PM can produce success. saying no is critical for ensuring productivity.

Weak Development Team 60

Weak Development Team Product Management Product Manager Management 60

The Product HQ

MAY 10, 2024

With more digital and data-driven products, the demand for traditional product managers is now shifting from sales teams to data product managers. To learn more via video, watch below. Develop the Right Skills Certification in data PM develops the right skills. Otherwise, skip ahead. The more you study, the better.

Data Visualization 52

Data Visualization Customer Experience Artificial Inteligence Certifications 52

Mind the Product

SEPTEMBER 6, 2019

In this talk from #MTP Engage Hamburg, I look at how you can embrace and accept your strengths and weaknesses and at what kind of people should you partner up with to create true value and drive success for your customers, your company, and yourself. I answered: “Well, maybe leading a product team? Team lead?”

Weak Development Team 121

Weak Development Team Product Research Reporting Tools Research Software 121

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. Here are some ways I vet product management candidates to weed out poor fits and spot the diamonds in the rough. Are they team players? I also want to hire team players.

Development Team Review 62

Development Team Review Weak Development Team User Testing Technical Review 62

Mironov Consulting

JUNE 27, 2020

On our side, we have expensive/talented/experienced sales teams that either close their few big deals this quarter or are put on notice. Roadmaps are shared. While we don’t know everything that’s been said during a 3-or-6-or-9 month sales effort, good sales teams will have briefed us on hot topics. Demos are shown.

User Testing 137

User Testing Customer Experience Weak Development Team Enterprise 137

The Product Coalition

MARCH 29, 2018

I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” I’ve struggled to find many examples detailing how to bond product and sales teams ( Antonia Bozhkova offers a good perspective ). Your teams will realign and strengthen their partnership as they see the product through each other’s eyes.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

Mind the Product

DECEMBER 23, 2017

Development might be faster, but that has no bearing on making the right product decisions, and working to realize real benefits. Product teams have been repeating the MVP (Minimum Viable Product) mantra for a decade now, without re-evaluating whether it’s the right way to maximize learning while pleasing the customer. HACKERNOON].

Customer Feedback 0

Customer Feedback Product Research Weak Development Team Agile 0

Userpilot

MAY 19, 2022

Product excellence is a framework that relies on user feedback to inform product strategy and roadmap for faster delivery of products. Value Proposition Canvas can help you decide what features to develop to provide value to users. Kano model helps you prioritize feature development. A good product avoids poor customer service.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

Userpilot

JANUARY 29, 2023

Loom and Tolstoy educate new customers on how to use their product with in-app video tutorials. Poor SaaS product experience like this dissuades customers from the product, driving them to your customer support team or your competitors. Built to help create and share videos, Loom appreciates the effectiveness of video tutorials.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Data Visualization 98

Userpilot

JANUARY 8, 2021

Before we get into what is considered a good NPS score, we have some good news and some bad news. What Is Considered Good NPS Score, and What Is a Bad NPS Score? The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. What is a Bad NPS Score? Table of Contents.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Weak Development Team 93

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. Here are some ways I vet product management candidates to weed out poor fits and spot the diamonds in the rough. Are they team players? I also want to hire team players.

Development Team Review 52

Development Team Review Weak Development Team User Testing Technical Review 52

Mironov Consulting

DECEMBER 17, 2023

  The upside (for the sales team) is huge, and the cost (for product/engineering/support) is diffuse.    Closing this $480k/year license deal is highly visible to the exec team and Board.  Their market strategy team realizes they need one more field mapped.    Far away.    Hard to see. 

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

ProductPlan

NOVEMBER 3, 2021

Effective product team communication is not about talking to your team more often or providing them with more granular tasks. You want to make sure your team understands why what they’re doing matters. Not just from you to your team, but from them to you, and to each other. What is this data telling us?

Weak Development Team 86

Weak Development Team Product Research Customer Feedback Feedback Software 86

Product Innovation Educators

DECEMBER 4, 2023

We drew a sailboat on a whiteboard and had team members name what’s holding the company back, represented by the anchor, what is the wind in our sails, what are the rocks up ahead, who is standing on the crow’s nest looking out ahead, where is each team member on the boat, etc. It has to start at the leadership level.

Leadership 101

Leadership Startups Government User Testing 101

ProductPlan

MARCH 23, 2023

Product strategy helps with feeling overwhelmed because it Helps your product team see how your product contributes to your company’s goals. Helps you get the right items on your roadmap and keep the wrong items off it. Three, Create a detailed product roadmap to drive weekly / biweekly priorities for the product team.

Product Strategy 59

Product Strategy User Testing Feedback Software Strategy 59

The Product Guy

AUGUST 13, 2020

Are reading articles, taking online courses, watching videos and participating training program enough to make one a good product manager? How to learn by doing it and lead a new team at the same time? How to plan for future growth for oneself, the product team and the products overall?

Product Management 163

Product Management Product Manager Research Software Feedback Software 163

Userpilot

APRIL 25, 2022

Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors. Not all friction is bad. Friction logs can be created by the whole team. Not all friction is bad. Those logs will quickly drive out a roadmap of areas to improve. Source: Slack.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

ProductPlan

JANUARY 28, 2022

There are several reasons for a product team to consolidate its products. Let’s say your phone only lets you make and receive calls, text, and join a video conference. If you decide that consolidating products will benefit your company, you’ll need to develop the right strategy to execute the plan. Related Terms.

Research Software 71

Research Software Weak Development Team Customer Experience User Testing 71

Mind the Product

DECEMBER 6, 2019

In this #mtpcon London talk, Kate Leto examines the importance of emotional intelligence in individuals and teams and asks how it can be used to make better hiring decisions. If we want to build greater emotional intelligence into our product teams, then we need to design our hiring processes to look for it. Key Points. Hire people.

Weak Development Team 197

Weak Development Team Reporting Tools Product Research Research Software 197

Gainsight

AUGUST 4, 2022

If you happened to miss last week’s news cycle, Instagram released a new user interface that included full-screen photos and videos, similar to what you might see while using TikTok. If you evaluate the product features themselves, the update wasn’t bad. Build a data-driven roadmap based on customers’ behavior.

Customer Experience 64

Customer Experience Product Research User Testing Customer Feedback 64

Department of Product

NOVEMBER 16, 2023

In practice, this could mean coworkers being able to ask questions about product initiatives or upcoming roadmaps which would be incredibly helpful. If you’ve not heard of Celonis before, it’s a SaaS company that focuses on one thing product teams tend to either love or hate: process map diagramming. Enjoy the rest of your week!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Artificial Inteligence 52

Mind the Product

JUNE 14, 2019

A bad day in the office, a chance LinkedIn message, and before you know it, someone has moved jobs. It’s like a chance bit of customer feedback that we end up devoting a two-year roadmap to. Developing a long-term relationship with someone who can act as your mentor and provide advice and direction can help to get around this.

Development Team Review 148

Development Team Review Technical Review Weak Development Team Vision 148

PMLesson's Ace the PM Interview

MARCH 9, 2022

Complete PM Interview Prep Course Our product management interview course teaches you the essential skills you need to ace your PM interview, with hours of example questions, videos, and interview tips. They can lead a team rather than just being part of a team. Start Learning Can You Transition from UX to Product Management?

UX 52

UX User Testing Product Research Product Management 52

Mind the Product

APRIL 10, 2020

Negative – where launches are so bad they get rolled back. This in turn feeds project plans and feature roadmaps, and the micro-planning of an agile product team. The agile product team believes that if they keep on pushing small increments then everything will be okay. Steps, that develop the ideas and test them.

Framework 171

Framework Weak Development Team Customer Experience User Testing 171

Product Talk

SEPTEMBER 9, 2020

While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. You can watch the video or read an edited version of the transcript below. She has a big focus on people development, helping product managers and product leaders get better at their craft.

Feedback Software 184

Feedback Software User Testing Product Research Research Software 184

Innovatemap

SEPTEMBER 9, 2020

Your product and engineering teams are fighting fires constantly and do not have the bandwidth to think about the future. When your teams are too busy trying to patch up the existing product to do proper product discovery on new directions or innovations, your software is in danger of stagnating. Menus become convoluted.

Customer Experience 52

Customer Experience User Testing Analytic Tools Research Software 52