Intercom, Inc.

AUGUST 18, 2022

You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. Then, four years ago, in 2018, she got a job at Algolia as a software engineer. She diligently rose through the ranks, finally growing into the individual contributor role of a staff engineer. I was all alone.

Engineering 204

Engineering Software Review Technical Review User Testing 204

The Product Coalition

NOVEMBER 23, 2021

I have some takeaways and learnings to share that I covered as a coach for their onboarding strategy. Create B2B onboarding strategy for a premium organic products for <Startup V> catering to niche user segment focused on wellness, health & lifestyle” Why was it needed to define the problem for onboarding strategy?

Startups 122

Startups Strategy Technical Review B2B 122

Intercom, Inc.

OCTOBER 8, 2020

Right off the bat, Kristen acknowledges that the freemium model isn’t a universal cheat code for winning sales. The beauty of the freemium model in an enterprise setting is that the supplier due diligence process is already much further along. Listen to the full episode above or check out Kristen’s key takeaways below.

Software Review 205

Software Review Enterprise Technical Review User Testing 205

Roman Pichler

MAY 3, 2023

This usually doesn’t require in-depth technical skills like being able to write code or understand how a specific machine learning framework is used. But you should take an interest in software technology, and you should have a basic understanding of how your product is currently built. This will not only benefit your product.

Research Software 233

Research Software Technical Review Technology Product Research 233

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 87

Feedback Software Analytic Tools Research Software Software Review 87

The Product Coalition

JULY 12, 2022

But more often, it’s a client who is not ready to develop software. Either a client doesn’t yet have a clear vision for a product, or they don’t need a product to be built at all. It’s a typical situation where the product team’s task is to find and develop this vision based on understanding the problem and the consumer.

Research Software 112

Research Software Weak Development Team Software Review Development 112

Roman Pichler

APRIL 13, 2021

It’s like driving a car with your vision blurred: You can’t see if you are heading in the right direction or getting closer to your destination. To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

Business of Software Conference

SEPTEMBER 15, 2021

Book Review – Radical Product Thinking – Radhika Dutt. Radical Product Thinking is a clarion call for vision-driven product development over the iterative approach that has, for many, become the orthodox approach to product strategy and management. Your vision must connect to your day-to-day activities.

Software Review 52

Software Review Books Vision Agile 52

The Product Coalition

MAY 10, 2021

BigVision BigVision is a business (or product or department) that has a big, exciting vision. They’ve identified a Big Opportunity to transform Industry X and their strategy work has identified First Opportunity as where to start first. ExistingCompetitor has been diligently doing research as well and was faced with similar options.

Software Review 117

Software Review Development Team Review Product Research Research Software 117

Intercom, Inc.

JANUARY 14, 2021

In this episode of Inside Intercom, we caught up with Hubert for a chat about starting small, committing to a product strategy that helps you reach your long-term goals and making sure everyone’s on the same page. A segmentation matrix can help product teams be laser-focused on both the long-term vision and the day-to-day plan.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). I admit that in the past, I have been soured on “strategy” as a discipline.

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

Product Innovation Educators

MAY 22, 2023

How product mangers can improve collaboration in cross-functional teams Today we are talking with Maziar Adl, the co-founder and CTO of Gocious, an organization that creates product roadmap management software. 14:27] What did you do to better align customer needs and business strategy? Engineering had a lot of power.

Feedback Software 94

Feedback Software User Testing User Friction Customer Experience 94

Alchemer Mobile

NOVEMBER 23, 2021

What strategies do you use to prioritize your product roadmap? Her passion is derived from igniting vision, commitment, innovation, and trust in leadership, development, and marketing teams. ?WATCH We cannot be successful without somebody coding or building a product. What tools or methodologies do you use?

Technical Review 245

Technical Review Feedback Software Product Management Product Manager 245

The Product Guy

APRIL 9, 2019

Journey Into the World of Strategy. The notion of a strategy in product management seems like something that only high-level stakeholders at the executive level should care about. After all, many product managers tend to treat a strategy as something that’s scared and driven top-down from the executive management level.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Userpilot

APRIL 18, 2023

But how do you create a customer success strategy that works? In this article, we’ll show you how to build an effective customer success strategy that drives SaaS growth. A customer success strategy is beneficial to increase customer retention, boost customer lifetime value, expand WOM , and enhance your product experience.

Feedback Software 90

Feedback Software Analytic Tools Customer Experience User Testing 90

Userpilot

NOVEMBER 23, 2023

They lack vision and lead nowhere. Many companies lack differentiation strategies and drive product development by copying competitors. Strategic value is about aligning features with the company’s vision and long-term goals. It’s about prioritizing features that align with the company’s vision and long-term goals.

Feedback Software 85

Feedback Software Analytic Tools Product Research User Testing 85

The Product Coalition

SEPTEMBER 8, 2022

I thought we were in good shape, given that this was the next release of an existing software product. The strategy was complete, the build was in process, and we were ready to activate. In the software or digital world, it’s about managing code, the product, through the steps of its lifecycle from ideation to sunset.

Software Review 104

Software Review Product Research Onboarding KPIs Government 104

Roman Pichler

JULY 20, 2016

Describe and validate the product strategy —the path to realise your vision—before you create your roadmap and decide how the strategy is best implemented, as the following picture illustrates. I like to use my Product Vision Board to develop a valid product strategy. 10 Regularly Review and Adjust the Roadmap.

Roadmap 331

Roadmap Agile Technical Review Weak Development Team 331

Userpilot

SEPTEMBER 29, 2023

In this article, we've got a comprehensive review of the entire product development process. designing screens, writing code, running tests), product management is a broader concept that encompasses strategy , vision, and product-market fit. Next up, you need to validate the idea before you start writing code.

User Testing 90

User Testing Feedback Software Research Software Product Research 90

Roman Pichler

AUGUST 14, 2018

A tool like my Product Vision Board can help you with this. Ideally, you should continuously track the product performance and regularly review the product strategy—at least once per quarter as a rule of thumb. Sometimes, though, the opposite strategy is more appropriate. How soft or brittle is the software?

Research Software 140

Research Software Software Review Product Research Systems Review 140

Userpilot

MAY 30, 2024

Project management software, visual collaboration tools, roadmap software, shared Slack channels, and customer feedback and analytics tools can facilitate collaboration between PMs and PMMs. They define the product vision , strategy, and roadmap. Product managers focus on building the right product.

Data Visualization 79

Data Visualization Analytic Tools Feedback Software Reporting Tools 79

Userpilot

SEPTEMBER 29, 2022

Looking to try out new B2B customer engagement strategies to improve your product’s overall user experience and drive retention? In order to do this successfully, you need to have a solid customer engagement strategy in place. Share your company’s vision and gather user input with a public roadmap. We got you covered!

Feedback Software 52

Feedback Software B2B Customer Feedback User Testing 52

Gainsight

DECEMBER 6, 2022

The goal of Executive Business Reviews (EBRs) is to demonstrate your unique value to the customer and convey a sense of how important the customer is to you. T imely , which also means that having a business review every month is not necessarily a good thing. Let’s start with the basics. What’s a Good EBR Cadence? .

Software Review 52

Software Review Customer Feedback Feedback Software Customer Experience 52

PMLesson's Ace the PM Interview

MAY 14, 2019

Here's a breakdown of how to consider a career in product management versus software engineering As a new grad, I was lucky enough to choose between product management and software engineering amongst other options. As an engineer, you’re responsible for building and shipping software. The first is the strategy component.

Software Engineering 61

Software Engineering Software Review Feedback Software Engineering 61

PMLesson's Ace the PM Interview

DECEMBER 14, 2020

A common question for product managers, project managers, technical program managers, and software developers alike is what methodology to use given a project. Think about the complexity involved in developing and releasing a piece of software. This is where the actual software is built in the Waterfall methodology.

Technical Review 98

Technical Review Development Team Review Agile Software Review 98

PMLesson's Ace the PM Interview

MAY 14, 2019

Here's a breakdown of how to consider a career in product management versus software engineering As a new grad, I was lucky enough to choose between product management and software engineering. As an engineer, you’re responsible for building and shipping software. The first is the strategy component.

Software Engineering 58

Software Engineering Software Review Feedback Software Engineering 58

Roman Pichler

OCTOBER 6, 2020

In order to answer the questions above, you may want to use techniques such as direct observation, user interviews, prototyping, creating a strategy canvas or E-R-R-C grid , and you may capture some of them using a tool like my product vision board. Co ntinuous Product Discovery. If so, which actions are appropriate?

Product Research 268

Product Research Technical Review Feedback Software Research Software 268

Intercom, Inc.

APRIL 28, 2020

This hugely influential 2013 post by SVP of Product Paul Adams articulated a lot of the core design thinking at Intercom – from the importance of clear company mission and vision to the four layers of product design, and much else besides. The Dribbblisation of design. Design workshops that work: How to get better at brainstorming.

Feedback Software 129

Feedback Software Software Review Systems Review User Testing 129

The Product Coalition

APRIL 7, 2021

Fireart Studio Fireart Studio is a boutique design and software development company with a headquarter in Warsaw, Poland. The team offers a high-quality UI design, UX research and design, wireframing, prototyping, implementation in code, QA, software testing, and product deployment. It was established in 2008 in Poznan.

Research Software 113

Research Software Feedback Software Artificial Inteligence User Testing 113

The Product Coalition

OCTOBER 20, 2023

With AI and machine learning, you can essentially have built-in decision-making and marketing strategy determination tools. Even today, many businesses test scores of potential strategies to determine which one is effective. Using AI in digital marketing enables everything to be significantly more personalized and tailored.

Data Visualization 103

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 103

The Product Coalition

MARCH 18, 2021

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. Are you an enterprise business leader or a start-up leader planning to offer your software product as a SaaS platform? billion in 2020 to $307.3 billion by 2026. billion by 2026.

Feedback Software 130

Feedback Software Research Software Reporting Tools User Testing 130

Usersnap

OCTOBER 22, 2023

Pack your bags as we introduce you to tools like Intercom and Usersnap that helped pave the path to a holistic approach when it comes to the best customer engagement marketing strategy. Choose between customer support or customer success strategies below ? 5 essential customer engagement strategies for customer support 1.

Data Visualization 52

Data Visualization Customer Feedback Reporting Tools User Testing 52

The Product Coalition

AUGUST 23, 2023

The vision is simple: log in to the app, authenticate yourself, and pose questions naturally. Payment related questions Conversational AI can simplify payment queries, allowing users to inquire about due dates, bill history, and even schedule payments seamlessly. Examples include: When is my next credit card payment due?

Artificial Inteligence 102

Artificial Inteligence Banking Technical Review Systems Review 102

Agile Velocity

MAY 3, 2024

Business agility encompasses aspects such as product innovation, customer-centricity, cross-functional collaboration, and adaptive strategy execution. Agile Transformation Strategy In today’s fast-paced and ever-evolving business landscape, agility isn’t just a buzzword; it’s necessary for survival.

Agile 92

Agile Data Visualization Feedback Software Reporting Tools 92

Roman Pichler

FEBRUARY 2, 2021

Transparent development progress : We can see the development progress more clearly and make corrections early if required: The progress is now based on working software rather than a detailed, Gantt chart-based project plan. Acquiring this information requires focused product discovery and strategy work.

Agile 249

Agile Product Research User Testing Feedback Software 249