Userpilot

DECEMBER 31, 2024

Userpilots key features include: No-code Chrome extension for building in-app flows. In contrast, other similar tools typically focus on one specific area of the digital adoption process, whether its user onboarding, product analytics, or employee training. According to user review platforms, their plans start at $7,000/year.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

OCTOBER 19, 2024

Satisfaction in SaaS, therefore, isn’t simply about developing a nice product and launching it in the market. Instead, it involves several key aspects, including: Product functionality : The software solves the problems it was designed to solve. Similarly, unhappy customers are more likely to tell others of their poor experience.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

Productside

MARCH 24, 2025

Productside | Product Management Courses & Training Refining Product-Market Fit and Scaling B2B SaaS Products Most startups dont stall because of bad ideasthey stall because they stop refining their product-market fit and what works. Everyones chasing the next AI feature or untapped market. Theyre problem-solvers.

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Mironov Consulting

JUNE 30, 2017

I’ve noticed a frequent executive-level misalignment of expectations across a range of software/tech companies, particularly in B2B/Enterprise companies and where Sales/Marketing is geographically far away from Engineering/Product Management. Let’s call it the software development deli counter problem.

Software Development 96

Software Development Software Developers Reporting Tools Software Review 96

Mironov Consulting

NOVEMBER 10, 2016

While sales teams stereotypically rally around contests, talk sports and drink coffee (which is for closers)… development teams may sit silently side-by-side-side most of the day engaging in multiple Slack conversations, taking breaks for air hockey or exchanging giphys , and critiquing each other’s code indents.

Weak Development Team 96

Weak Development Team Development Technical Review Outbound 96

The Product Coalition

MARCH 27, 2019

Software development is rarely linear. If the team is unable to successfully manage those processes, it could cause chaos during development, and the customer will face sharp increase in development time and poor quality of work. Plenty has been written about scrum; however, let’s review the key aspects.

Weak Development Team 112

Weak Development Team Software Review Development User Testing 112

The Product Coalition

DECEMBER 8, 2019

Highly effective Product Managers develop themselves in 5 key areas. In some jobs, you can get by with just Competence, but in the unkempt, fuzzy, team-oriented domain of Product Management, you need both. Without training, it’s like being a trash collector sinking in quicksand, with lunatics lobbing stuff at you.

Weak Development Team 133

Weak Development Team Development Analytic Tools User Testing 133

The Product Coalition

FEBRUARY 15, 2021

Fallacy #1: ‘Agile’ Equals More Bang for the Buck If you ask founders and managers of startups why they want to become an agile organization, they typically name reasons such as: Becoming more efficient in software delivery, Delivering faster, Improving the predictability of software deliveries. There seems to be a belief?

Agile 195

Agile Startups Technical Review Software Review 195

Userpilot

AUGUST 30, 2024

What are its strengths and weaknesses? The product usage analytics feature in WalkMe gives companies complete visibility of employee software usage patterns. This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. To improve the ROI of your software.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Product Talk

JUNE 5, 2024

Product trios are cross-functional product teams who are responsible for both deciding what to build and then building it. What about the other people on the team who aren’t part of the product trio? How can product trios adapt to remote work and distributed teams? Do product teams really work this way?

Product Research 296

Product Research User Testing Research Software Customer Experience 296

Mind the Product

MARCH 12, 2020

It defines, communicates, supports, and improves important operations which can be standardized, such as communication, planning processes, team gatherings, and training. How it’s become a critical function for scaling effective product teams. Developing and maintaining a continuing education program for product managers.

Product Research 239

Product Research User Testing Weak Development Team Customer Experience 239

The Product Coalition

NOVEMBER 24, 2020

On the one side, they address typical Scrum events such as Sprint Planning, Sprint Review, and the Sprint Retrospective. A Scrum Master should recognize that different stages of a Scrum Team’s development require different approaches: some, teaching; some, coaching; and some, mentoring. A cross-functional?—?be

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167

Mind the Product

NOVEMBER 9, 2016

Thanks to a combination of advancements in hardware and software, an outpouring of investment, and a massive spike in business and consumer interest, we believe that virtual reality has hit an inflection point that will propel us from the mobile era to the virtual reality/ augmented reality era. Building non-gaming VR experiences.

Weak Development Team 141

Weak Development Team Development Feedback Software User Testing 141

The Product Coalition

DECEMBER 21, 2021

Here’s our story how we’re developing a product using machine learning and neural networks to boost translation and localization Artificial intelligence and its applications are one of the most sensational topics in the IT field. So does that mean there’s already localization software on the market that uses machine translation?

Artificial Inteligence 148

Artificial Inteligence Analytic Tools Weak Development Team Data Visualization 148

The Product Coalition

SEPTEMBER 4, 2020

Three years later I became a web application engineer at a startup that built software for military and private industries. I became director of communications, leading the development of intranets and web applications. Designers vs Developers The work culture in this large organization was unlike anything I’d ever experienced.

Weak Development Team 134

Weak Development Team Systems Review Customer Experience Software Review 134

The Product Coalition

NOVEMBER 26, 2019

The most illustrative example of this point relates to software testing. my manager came to me and asked to train a group of manual testers to update them to QA automation engineers. My main purpose was to walk the manual QA testing team through Java basics so that they could continue with QA automation engineer tutor.

Software Review 93

Software Review Weak Development Team Engineering Technical Review 93

Mind the Product

DECEMBER 11, 2017

Three years later I became a web application engineer at a startup that built software for military and private industries. I became director of communications, leading the development of intranets and web applications. Designers vs Developers. Tension between designers and developers was palpable.

Weak Development Team 130

Weak Development Team Systems Review Customer Experience Software Review 130

Mind the Product

MARCH 16, 2018

Sue is an engineering lead on a team and Tom is the product manager. Not surprisingly, Tom, Sue and team are under a lot of pressure to get this world-changing product out the door. Tom is pushing to meet a certain date to beat competition, while Sue is pushing back because of concerns over code quality. Meet Sue and Tom.

Weak Development Team 168

Weak Development Team Product Research Management Management 168

Mind the Product

MAY 9, 2019

In March last year, my colleague and Mind the Product’s Director of Training, Rosemary King, wrote about how the company departments working alongside a product team could better work together to meet their common goals and to improve working practices. In Marketing, in Product, in Operations… test, learn, test again.

Product Research 179

Product Research Weak Development Team User Testing Embedded Analytics 179

Product Talk

JUNE 19, 2024

Tweet This So I want to take some time to review why we do discovery. I recommend teams conduct story-based customer interviews to discover opportunities and run assumption testing to discover the right solutions. They help us explore the diverse perspectives on our cross-functional team and then align around a shared understanding.

Generative AI 321

Generative AI Product Research Feedback Software Analytic Tools 321

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

OCTOBER 20, 2020

It’s understandable that most of us don’t make time for personal development. Who wants to spend time after a hard day of work learning and developing when they could be kicking back with a beer and watching The Crown? A few months ago, I introduced a concept I have developed called the PM, or Product, Quadrants.

Weak Development Team 114

Weak Development Team Development Product Research Technical Review 114

The Product Coalition

DECEMBER 21, 2021

Unfortunately internal promotion isn’t always positive A quick disclaimer: I’m a huge advocate of career development and internal promotion. What are the experienced chefs doing, and how does the kitchen work as a team? Key considerations to build product capability within an organisational include: What is the team topology?

Product Manager 195

Product Manager Product Management Weak Development Team Management 195

PMLesson's Ace the PM Interview

JULY 6, 2020

Whether it be software engineers, data scientists, IT specialists, it now seems standard for companies to have open positions that can't be filled. Source: [link] As such, computer science and coding bootcamps have emerged as a popular choice for those seeking to enter the tech industry and obtain one of these open positions.

Software Review 85

Software Review Technical Review Web Development Web Developers 85

The Product Coalition

FEBRUARY 1, 2021

Most of us have been through the results of poor management of bugs: hair-on-fire, last-minute late nights to madly scrambling to critical fix bugs blocking a release, or stopping a customer from using a product. Does your organisation provide you and your team with direct access to customers, or are there gatekeepers?

Software Review 137

Software Review User Testing Reporting Tools Systems Review 137

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom.

Research Software 158

Research Software Data Visualization Software Review Technical Review 158

nulab

SEPTEMBER 2, 2022

Maybe, they didn’t give you enough notice, or they didn’t provide adequate training for your replacement. A well-executed offboarding process can help the company retain top talent and prevent bad blood between departing employees and those who remain. Notify the team. Review contracts and NDAs.

Weak Development Team 104

Weak Development Team Software Review Feedback Software Document 104

Userpilot

APRIL 22, 2024

Review feature usage data. Extract feature development insights. Involve cross-functional collaboration with the sales team, product team, engineering, and other relevant stakeholders. Power features. Niche features. How to effectively analyze product features: Define your objective. Specify the metrics to track.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Weak Development Team 105

Mironov Consulting

SEPTEMBER 15, 2019

Data science has traditionally been an analysis-only endeavor: using historical statistics, user interaction trends, or AI machine learning to predict the impact of deterministically coded software changes. Provide Much Deeper Context than Traditional Software Projects, Especially Use Cases and Business Goals. We versus They.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

The Product Coalition

DECEMBER 27, 2023

Building effective teams with people from different disciplines can be challenging due to various circumstances. Teams with multiple functions are instrumental towards staying competitive and succeed. Conversely, to rely solely on a single-function team for brainstorming is a recipe for failure.

Analytic Tools 148

Analytic Tools Weak Development Team Reporting Tools Technical Review 148

Intercom, Inc.

NOVEMBER 20, 2018

Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or What do I mean by software product vs software services ?  A billable).  Building

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Intercom, Inc.

JULY 19, 2021

And for your support team, using the right conversational support tool and framework allows them to maximize their resources, so they can focus on solving complex queries and building long-term customer relationships. But conversational support doesn’t just benefit your support team. Teams that benefit: Sales, marketing.

Weak Development Team 129

Weak Development Team Reporting Tools Research Software Feedback Software 129

Mironov Consulting

JULY 28, 2022

Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior. Enterprise Sales and Solutions Teams… Are paid/rewarded/promoted for working with individual prospects or customers one at a time.  Sales

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One On either side, it’s easy to assume bad intent or have this get personal.  Almost

Customer Experience 124

Customer Experience Software Review User Testing Technical Review 124

The Product Coalition

JUNE 17, 2019

For many years CSSSR has been developing IT systems for the biggest online banks, witnessing their success firsthand. This experience has led to several key insights: You Don’t Need a Large IT Department “We operate in small teams. To begin with, the development of new functionality requires considerable resources, including people.

Banking 113

Banking Development Team Review Software Review Technical Review 113

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Myths that an organisation tells itself can act as a reality distortion field that masks failing products and poor return on investment. Develop new opportunities.

User Testing 182

User Testing Reporting Tools Research Software Product Research 182