Mind the Product

APRIL 16, 2020

After a very promising product design phase, we sadly went from a very agile process to the bank’s traditional default waterfall technical delivery methodology. All the on-premise servers were overloaded due to a lack of understanding from technologists on what a transaction meant. Conclusion. You can read more about that here.

Weak Development Team 197

Weak Development Team Banking Customer Experience User Friction 197

Lenny Rachitsky

FEBRUARY 25, 2025

At Headspace back in 2016, we had established our product roadmap and success metrics and our mission and vision, but teams were still confused about why we were working on the projects we chose. Product strategy sits in between the mission and vision and the plan, either at the company level or at the team level.

Strategy 113

Strategy Technical Review Product Strategy Product Research 113

The Product Guy

APRIL 3, 2025

You need a coalition shared purpose, mutual trust, and real support behind your product vision. A growing library of frameworks, case studies, and actionable tools. 1-on-1 Support spanning personalized mentorship and resume reviews (available at higher tiers). Exclusive deep dives like this one on strategic influence.

Leadership 150

Leadership Product Management Product Manager Roadmap 150

Intercom, Inc.

FEBRUARY 18, 2020

We had a large group of talented people – some who knew features and workarounds better than anyone else, some who were experts in technical concepts, some who excelled in project and relationship management, and others who had a deep knowledge of particular industries. The only problem? We were operating in silos. part of the name.

Technical Review 223

Technical Review User Testing Customer Feedback Customer Experience 223

The Product Guy

JUNE 20, 2019

As the first and most senior PM, I recognized the need to clarify vision, formalize processes, and set a proactive agenda moving forward. They need to shift their focus to leveraging teams to execute their vision and it is up to you to help with this transition. Start at the Top. In most companies, this process is ongoing.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

The Product Guy

SEPTEMBER 27, 2016

Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

UX Planet

JUNE 30, 2025

For instance, a 2024 Statista study noted generative AI usage in financial services jumped to 52% of firms actively using it (up significantly from 2023). finance, tech) have been quicker to adopt GenAI as well. These countries have invested heavily in AI and show a strong cultural receptiveness to new tech.

Data Visualization 72

Data Visualization Banking Reporting Tools Analytic Tools 72

The Product Guy

OCTOBER 25, 2016

Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Product Innovation Educators

SEPTEMBER 9, 2024

Case Study: Apple as an Analyzer (Fast Follower) While Apple is often seen as a highly innovative company, its success comes more from its role as an analyzer or fast follower. Let’s break down these approaches and look at their pros and cons.

Research Software 304

Research Software User Testing Customer Experience Analytic Tools 304

UX Planet

DECEMBER 6, 2024

From new UX-related technologies and automation to personalization. To do this, we will analyze effective strategies and refer to some key successful studies. Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. No one can denythat.

Feedback Software 88

Feedback Software Research Software Analytic Tools Data Visualization 88

Product Talk

FEBRUARY 7, 2024

As the head of Medscape Professional Network Product Management, she defines and leads the vision and strategy for their healthcare professionals’ suite of products and manages global teams. A stakeholder would ask a product design team for a mockup and they would groom the tickets for that specific feature with the tech team. “It

Product Research 324

Product Research Reporting Tools User Testing Research Software 324

UX Planet

DECEMBER 6, 2024

Overview This case study focuses on integrating AI/ML to improve user experience in the car-as-a-service automobile marketplace. Customers are mostly flexible with their car preferences due to the nature of the marketplace. Image Credit: Karena E.I I dive further into the following: Introduction and the current challenge.

Customer Experience 98

Customer Experience Data Visualization Research Software Feedback Software 98

The Product Guy

JANUARY 5, 2017

Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

Product Innovation Educators

APRIL 20, 2020

Mark is also the author of the previous books Dual Transformation and Reinvent Your Business Model and the McKinsey award-winning Harvard Business Review article “Reinventing Your Business Model.”. You frequently revisit the vision and initiatives and adjust along the way. 16:15] How do we define the time horizon?

Product Research 211

Product Research Product Management Product Manager Government 211

The Product Guy

APRIL 4, 2017

Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

The Product Coalition

MARCH 18, 2021

Software providers have studied the evolution of this delivery model, and they have implemented many best practices. E.g., you need to look for experience in the industry you target and the technology stack. Your architect will need to study the industry benchmark, i.e Therefore, users save time and money.

Feedback Software 170

Feedback Software Research Software Reporting Tools User Testing 170

BrainMates

OCTOBER 20, 2024

Regular customer feedback loops, user testing, and post-launch reviews are crucial. For product managers: Clear alignment between product vision and execution is essential. Even with the right specifications, execution may fall short due to poor team performance, lack of resources, or insufficient training.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

The Product Guy

FEBRUARY 18, 2017

Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

NextBigWhat

AUGUST 4, 2020

We break it all down to 6 steps – Understand, Study, Engage, Reconstruct, Ship and Study. Question the need for it, discuss the possible impact, conduct research (wherever possible), go through contextual data, competitors, and talk to the stakeholders – Product, Tech, Ops, Support. Engage with tech, product, etc.,

Framework 111

Framework User Testing Technical Review Feedback Software 111

UX Planet

JUNE 9, 2025

From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights. Mural , Miro , etc.) is recommended.

Data Visualization 52

Data Visualization Customer Feedback Technical Review Research Software 52

The Product Coalition

FEBRUARY 10, 2022

Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. It attracted more people to the online live streaming and now it’s projected that, due to streaming, by the year 2025 users will spend more than $17 billion in social apps annually. What is live streaming?

Feedback Software 178

Feedback Software User Testing Technical Review Data Visualization 178

The Product Coalition

MARCH 8, 2024

They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. It’s not just about adopting the latest gadgets, but about using technology to drive meaningful change and achieve specific business goals. What is the importance of digital transformation?

Enterprise 148

Enterprise Research Software Feedback Software Strategy 148

PMLesson's Ace the PM Interview

MARCH 4, 2025

  The Discord interview process typically takes about 3–4 weeks and involves: Recruiter phone screen, Technical screen, Final round. Prepare for several high-level technical questions, but answer briefly. Technical roles can expect a coding challenge to follow the hiring manager screen.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Technical Review 52

The Product Guy

MAY 15, 2017

Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

The Product Coalition

MAY 11, 2022

the Product Manager is a sheepdog…” As a sheepdog, a Product Manager is “right at the nexus of all other teams” where he or she “ leads in defining the product vision , establishing the operational plan to get there, and then executing on it ”. a market problem) and should be leveraged to shape your product vision and direction.

Enterprise 155

Enterprise User Testing Feedback Software Technical Advisors 155

UX Studio

AUGUST 8, 2018

This case study walks through the process of how we managed to successfully close the project. With the power of community and technology, we can make the lives of wheelchair users easier,” reads the vision of the Route4U founders – 4 social entrepreneurs working together for a fantastic goal.

Research Software 82

Research Software Analytic Tools UX Product Research 82

Alchemer Mobile

FEBRUARY 2, 2021

To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. Most importantly, don’t forget to include in-app feedback software in your tech stack. ENCOURAGE RATINGS AND REVIEWS WITH TIMELY AND RELEVANT RATINGS PROMPTS.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

MARCH 8, 2021

When she first became a mother she realized there was a huge gap to fill in the market of parent tech. In this post, we’re talking to Margaret about her journey from product management to building her own product, the challenges she experienced, and her product vision. What’s your product vision for Onoco? Hi Margaret.

Analytic Tools 98

Analytic Tools Technical Review Data Visualization Software Review 98

Userpilot

AUGUST 12, 2024

Prioritization : Prioritizing problems based on a customer-centric vision and insight-driven strategy. A product strategy : A high-level plan with a clear vision, data-driven decisions, adaptability, and goal alignment to guide product development. Usable : Removes technical barriers so any customer can find value in your solution.

Feedback Software 105

Feedback Software Analytic Tools Research Software Product Research 105

Centercode

JUNE 11, 2025

Delta is the next generation of beta testing, leveraging Centercode technology to automate time consuming tasks while increasing user engagement and test results. Engineers need reproducible, technical details. Engineers need detailed steps and technical context. This guide has all the answers.

User Testing 52

User Testing Customer Feedback Data Visualization Feedback Software 52

Intercom, Inc.

JULY 5, 2018

In this episode of our podcast, Doug and I chat about what makes a compelling story, how to distill a founder’s high level vision into something more relatable to individual buyers, and much more. I help source and complete deals, and I perform due diligence on deals. Distilling the 40,000-foot vision.

Technical Review 171

Technical Review Development Team Review Customer Experience User Testing 171

Product Innovation Educators

JANUARY 23, 2023

The management review board’s next questions was “How do we make a business out of this for HP?” They had developed a vision of an ATM photo machine. People loved it, but would people adopt it as technology? We saturated a zip code with prototypes and spent half a million dollars doing a study.

Product Research 231

Product Research Finance Customer Experience Agile 231

Userzoom

MARCH 27, 2018

W3C also has easy checks to review your website for accessibility. The web is inherently visual so you probably want to have some participants with visual disabilities – blind, low vision, color blind, etc. The broad categories of disabilities are: Vision (blindness, low vision, color blindness). Speech and voice-related.

User Testing 73

User Testing Product Research Research Software Feedback Software 73

Intercom, Inc.

JULY 5, 2018

In this episode of our podcast, Doug and I chat about what makes a compelling story, how to distill a founder’s high level vision into something more relatable to individual buyers, and much more. I help source and complete deals, and I perform due diligence on deals. Distilling the 40,000-foot vision.

Technical Review 163

Technical Review Development Team Review Customer Experience User Testing 163

The Product Coalition

MARCH 22, 2021

Purrweb Key facts: The main office is based in Omsk, Russia; The company was founded in 2014; Team size is 60 people; The company has proven itself in various fields of expertise, including healthcare, logistics, real estate, sports and finance; 5-star reviews on Clutch.co, GoodFirms.co based on 19 reviews on Clutch.co. and Facebook.

UX 136

UX Research Software Feedback Software User Testing 136

PMLesson's Ace the PM Interview

OCTOBER 7, 2019

In this post, we'll review a case study submission from one of our Exponent members, Sholanki Sarkar. Clarify the situation (what, why, where , how) Users Pain Points Ideas Vision Feature Priority Pitfalls Sholanki’s Answers (with Commentary) Clarify the situation (what, why, where, how) What do you exactly mean by smart fridge?

Reporting Tools 65

Reporting Tools Data Visualization User Friction Feedback Software 65