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Product in Practice: Getting Value Out of In-App Surveys Takes Iteration

Product Talk

Ellen Juhlin , a product coach and Product Talk instructor, shares several ways that she used in-app surveys to collect feedback and create regular touch points with customers. This topic was inspired by a question that came up in the CDH community, where a member was looking for specific tools people had used to run in-app surveys.

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Form specialist Caroline Jarrett on designing surveys that work

Intercom, Inc.

?. For years, people have been abusing surveys. From dull subject lines to the wrong questions, from sending out questionnaires after the fact to sending them way too often, there is a lot that organizations have gotten wrong about how to design a survey. Creating winning forms and surveys has been top of mind for us lately.

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Whatfix Mobile Review: Pricing, Features, Pros & Cons

Userpilot

In this Whatfix Mobile review, youll find answers to three questions: What does Whatfix Mobile offer? What real users say: Whatfix Mobile pros and cons We looked at real user feedback from trusted review sites like G2 and Capterra to get a pulse on what actual users love about the product. Whatfix G2 review. Whatfix G2 Review.

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477: Three-step VOC system – with Andrea Ruttenberg, PhD

Product Innovation Educators

Doing a quantitative survey to understand how important each need is and how satisfied respondents are with it. [12:49] There are times when it doesn’t make sense to do 30 interviews followed by 500 surveys. You can find consumer reviews everywhere—Amazon, Walmart, etc. Analyzing transcripts and identifying unique needs.

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Retailers. Don’t just collect feedback. Act on it!

Alchemer Mobile

In the retail industry, customer feedback is your early warning system, your innovation engine, and your most honest performance review. But this system only works if you take action on the feedback collected. Turn survey responses, review data, and post-purchase feedback into clear dashboards your teams can actually use.

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2021 Engagement Benchmarks for Education Apps

Alchemer Mobile

While concerning, this is a solvable problem for mobile teams in 2021 as people slowly begin to get back into a normal groove with their education systems and preferences. Ratings, Reviews, and Interactions. Surveys and Messages.

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Engagement Benchmarks for Retail and eCommerce Apps

Alchemer Mobile

While some companies took a hit due to widespread lockdowns, those who swiftly adopted the digital shift won market share and, ultimately, new loyal customers during a difficult time for consumers. Ratings and Reviews. star rating, and had 488 app store reviews. star rating, and had 7,549 app store reviews.