The Product Guy

SEPTEMBER 27, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

The Product Guy

OCTOBER 25, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 98

Feedback Software Systems Review CTO Coach Data Visualization 98

Intercom, Inc.

JUNE 9, 2021

With these challenges in mind – and after collecting tons of feedback and reviewing engagement scores from those initial groups of new hires – we had to take a pause to plan and iterate our experience. Allyship training. It’s more difficult to communicate the way we work and the nuances of our culture. They are: . Support elements .

Feedback Software 254

Feedback Software Customer Experience Systems Review User Testing 254

The Product Coalition

AUGUST 23, 2023

The vision is simple: log in to the app, authenticate yourself, and pose questions naturally. It’s like chatting with a friend, but you’re communicating with a program or system that understands and responds to what you’re saying in a human-like way. Examples include: When is my next credit card payment due?

Artificial Inteligence 144

Artificial Inteligence Banking Technical Review Systems Review 144

The Product Guy

JANUARY 5, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

The Product Coalition

MARCH 6, 2023

These are the feature sets AI (computer vision) can look at the Ad and come up with specific features to extract. Computer Vision is a new technology that exploits the power of artificial intelligence to analyze images. In the next section we will talk about using this data for training.

Data Visualization 166

Data Visualization Advertising Artificial Inteligence User Testing 166

Mind the Product

AUGUST 19, 2019

An ML system would probably catch more mistakes but would be far more expensive to build. Your website is super popular so you take just the last couple of months to train a model. You forget that your dataset also includes December and Christmas holidays that skew your data due to unusual user activity and behaviour.

Artificial Inteligence 195

Artificial Inteligence Data Visualization Product Research Reporting Tools 195

The Product Guy

FEBRUARY 18, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

The Product Coalition

MARCH 8, 2024

Let’s delve deeper into their roles and how to effectively engage them: Executive leadership They set the tone and provide the vision, resources, and commitment needed for successful transformation. Ensure they have the necessary training and support to adapt to the new ways of working. Vision & goals Now, chart your course.

Enterprise 148

Enterprise Research Software Feedback Software Strategy 148

Intercom, Inc.

AUGUST 6, 2019

Yes, the code that you write and the systems that you build are major contributing factors to the success and growth of a business. New interviewers should start off with sessions that involve less ambiguity like pairing or reviewing take home tests in order to become familiar with process. Who reviews my code?” “How

Software Review 166

Software Review Engineering Feedback Software Technical Review 166

Intercom, Inc.

MAY 22, 2019

It’s all part of a customer-centric philosophy that emphasizes empathy and self-awareness over a staid corporate vision. When building machine learning , large generic training models aren’t always the best. I’d love to hear a little bit more about how you think about customer led companies and the strategic vision there.

Feedback Software 199

Feedback Software User Testing Analytic Tools Research Software 199

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Mind the Product

AUGUST 2, 2017

Be Crystal Clear About Your Vision and Objectives. If they aren’t working from a common vision, their own preferences and motivations will often drive them. The vision should be a single page and include the mission, values, target, user and business. The Only Product Vision Template You’ll Ever Need. Design’s North Star.

Engineering 134

Engineering Customer Experience Software Review Data Visualization 134

Modus Create

JANUARY 15, 2025

Gartner estimates that through 2025, at least 30% of generative AI projects will fail after PoC due to poor data quality, inadequate risk controls, escalating costs, or unclear business value. Uncertain outcomes: Without real-world validation, predicting an AI systems performance or business impact can be challenging.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Data Visualization 40

Userpilot

MAY 29, 2025

Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. For example, the Asana mobile app provides smart due date suggestions when assigning tasks (Today, Tomorrow, Next Monday), and lets you set recurring deadlines: Asanas smart suggestions. Android users often rely on the system back button.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Research Software 80

The Product Coalition

NOVEMBER 29, 2022

Gen Zers’ work values Zoomers have their vision of what the new labor world should look like. Therefore, to retain Gen Z employees in a company for a long time, employers need to offer them a career growth plan and training. Access to courses, meetings with experienced employees, and an efficient training system?—?these

Research Software 146

Research Software Product Research Transportation Customer Experience 146

The Product Coalition

JANUARY 5, 2021

For example, institute regular meetings with each stakeholder or have stakeholders name product ambassadors, who then act as “liaison officers” and train them accordingly. Sprint Reviews and user interviews are also well suited to improve collaboration and communication over time. How do you communicate with uncooperative stakeholders?

Product Research 136

Product Research Technical Advisors Customer Experience User Testing 136

The Product Coalition

JUNE 21, 2021

link] According to Pinset Masons, a qualifications body discriminated against a blind systems manager when it failed to make its computer-based exam accessible to her. Reviewing in detail the WCAG guidelines will be useful, but if you want to get started quickly and see how compliant or not is your web site?—?get For example?—?you’ve

Research Software 158

Research Software Data Visualization Software Review Technical Review 158

The Product Coalition

FEBRUARY 13, 2021

The executive sponsor communicates the vision, strategy and process of experimentation through all levels of the organization, creating a culture of transparency and trust. A well designed Experimentation System - The system includes a strategy, roadmap and prioritization methodology. A trained experimentation team? —?the

Reporting Tools 115

Reporting Tools Feedback Software User Testing Data Visualization 115

The Product Coalition

DECEMBER 27, 2023

Building effective teams with people from different disciplines can be challenging due to various circumstances. This exposure to different cultures, generations, and belief systems has shaped my understanding of what true cross-functional collaboration looks like. Let’s explore strategies for how we can tackle these challenges.

Analytic Tools 148

Analytic Tools Weak Development Team Reporting Tools Technical Review 148

The Product Coalition

MARCH 29, 2018

Joy Tagert, Head of Sales at brightwheel, described another “one-time hit” scenario this way: “When a product has great vision but poor adoption, it begs the question whether enough due diligence was done around probability of clients ability to operationalize the product before we committed to build, ship and sell.”

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

ProductPlan

JUNE 1, 2023

This can incrementally add new capabilities to the product and potentially quell a few customer complaints, but without a a unified vision, it can also lead to a lot of partial fixes that don’t attack and solve major pain points in a holistic manner. But the problem facing a particular customer may or may not represent a true systemic need.

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

Intercom, Inc.

JULY 25, 2019

Maybe it’s useful to actually to share some examples instead of talking about this in the abstract, but it’s basically about us having a predictable system. We actually have a bit of a system. The vision? .” Is that what you mean? Paul: Basically, yeah. What are our principles for how we build product? What did they say?

Research Software 209

Research Software Feedback Software Product Research User Testing 209

ProductPlan

FEBRUARY 8, 2022

By managing systems and processes, product operations ensures timely, audience-appropriate communication. In addition, they own the tools and systems that support the process at every stage. Can we reengineer this system or process for greater efficiency? Vision and strategy. Product management owns vision and strategy.

Data Visualization 105

Data Visualization Feedback Software Reporting Tools Research Software 105

Agile Velocity

MAY 3, 2024

Siloed transformation efforts at the team level can result in suboptimal outcomes and fail to address systemic issues that hinder agility at the organizational level. Training Without Coaching Providing training on Agile principles and practices is crucial for building awareness and common understanding among teams and individuals.

Agile 97

Agile Data Visualization Feedback Software Reporting Tools 97

Lenny Rachitsky

APRIL 9, 2024

PMs and VPs), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), and my swag store (great gifts for your favorite PM, or yourself!). communication, collaboration, product sense, influence) and learn how to work with AI on creating more leverage in your hard skills (strategy, vision, data, setting goals).

Data Visualization 136

Data Visualization Product Manager Product Management Research Software 136

Imaginary Cloud - Design

JULY 2, 2020

The issue with the second scenario is that general high-level practices can be found (with a more relevant context) in any good design framework or design system (for instance, Google and Apple design guidelines). I believe the focus on high-level practices is due to two reasons: The obsolescence issue already mentioned above.

Books 138

Books Technical Review Research Software Data Visualization 138

The Product Coalition

AUGUST 12, 2020

In warehousing you can use it to predict demand based on what’s currently in stock and also use computer vision to analyze movement in warehouses. It’s your more traditional on-premise AI model training and support,” said Gibson. Due to COVID-19 there is a lot of innovation in healthcare right now,” he said.

Reporting Tools 100

Reporting Tools Research Software Artificial Inteligence Data Visualization 100

The Product Guy

FEBRUARY 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Fractional CTO 150

The Product Guy

JANUARY 31, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 150

Analytic Tools Research Software Customer Experience User Testing 150

The Product Guy

JANUARY 27, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 150

Analytic Tools Research Software Enterprise Startups 150

The Product Guy

MARCH 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Product Manager 150

The Product Coalition

MARCH 2, 2020

Often, these organizations were once created to train farm boys into assembly-line workers within a standardized industrial process churning out standardized products in the name of output optimization. The following list of Scrum stakeholder anti-patterns addresses Scrum events, system-related issues as well as issues of individual players.

Reporting Tools 84

Reporting Tools Data Visualization Product Research Weak Development Team 84

UX Planet

FEBRUARY 13, 2024

What distinguishes “production art” from design is opportunities to utilize prepress knowledge into creativity and design training in the work involved. That’s one of the reasons Design Systems are built. Production artists work closely with the designer and art director to execute the design.

User Testing 98

User Testing Research Software Technical Review Product Research 98

The Product Coalition

DECEMBER 8, 2020

The Product Owner theses also address the Product Owner’s part in Scrum events from Sprint Planning to Sprint Review to Sprint Retrospective, and the Daily Scrum. Turn them into a [fill-in a ticket-system of your choice] monkey or deprive them of the ability to say ‘no’?—?as You can sign up here and join 28k other subscribers.

Product Research 88

Product Research User Testing Customer Experience Agile 88