Johanna Rothman

JANUARY 26, 2021

The SM might not realize the SM's job is to create a culture where everyone can do their best job. See the series about Organizational Culture ). Use the leadership-tip tag here to find them.). If you don't feel safe enough to have a useful conversation with the SM, you might not feel able to do the right thing.

Leadership 129

Leadership Customer Experience User Testing Consulting 129

The Product Guy

NOVEMBER 7, 2016

Product Culture from the protagonist to solving. Filed under: events Tagged: culture , event , jobs , meetup , mentor , namely , product management , product strategy , The Product Group , TPGroup. The Product Group meet-ups are an opportunity for Product People (managers, strategists, marketers, etc.) contact me.

Naming 125

Naming Events Product Strategy Strategy 125

Userpilot

NOVEMBER 23, 2023

How to avoid these mistakes If you don’t want to make the same mistakes as so many product teams make, there are three things you need to align: outcome strategy, outcome culture, and outcome teams. Outcome strategy, outcome culture, and outcome teams alignment. Trend analysis Funnel analysis Funnel analysis in Userpilot.

Feedback Software 85

Feedback Software Analytic Tools Product Research User Testing 85

Userpilot

DECEMBER 6, 2023

Your dogfooding program will be more effective if you make it an ongoing process and a part of the organizational culture. Depending on your research methods this could be by: Tagging and grouping similar survey responses. Implement changes and fixes as you go and keep testing their impact. Product dogfooding: onboard participants.

Feedback Software 84

Feedback Software Analytic Tools Research Software Reporting Tools 84

Userpilot

SEPTEMBER 14, 2023

feature and event tagging) or surveys. You can collect data in a number of ways: Product usage data (through feature and event tagging ) Surveys (i.e., welcome surveys to gather demographic info, or NPS surveys to collect customer satisfaction data) Customer interviews Feature tagging to collect customer data.

Customer Experience 86

Customer Experience Analytic Tools User Testing Feedback Software 86

Amplitude

AUGUST 3, 2020

More importantly, the shared source of truth between product and engineering teams lays a foundation for a data-driven culture. This bypasses tagging events in the codebase, but an admin still has to sort through every component that’s released, rename events that are relevant to their team, and block the rest.

Analytic Tools 72

Analytic Tools Customer Experience Events Engineering 72

Userpilot

MAY 30, 2024

Tag-teaming on internal evangelism Many teams don’t realize that PMs and PMMs working together can amplify excitement for products internally, and that can fuel motivation for customer-facing teams. How can companies create a culture that encourages collaboration between product managers and product marketing managers?

Data Visualization 78

Data Visualization Analytic Tools Feedback Software Reporting Tools 78

Intercom, Inc.

NOVEMBER 24, 2020

Fostering a culture of being quick to respond. With this in mind, the support team at Klaus fosters a culture of being quick to respond to their customers – even if they can’t provide a solution right away. In the world of customer support, solutions to problems aren’t always immediate.

Feedback Software 118

Feedback Software Customer Experience User Testing Technical Review 118

Userpilot

DECEMBER 8, 2023

Increased innovation : Experimentation fosters a culture of continuous improvement and encourages the exploration of new ideas. Essentially, it involves tagging UI elements, auditing clicks , and performing data analysis across the customer journey. Types of product experiments There are many different types of product experiments.

Product Research 93

Product Research User Testing Data Visualization Onboarding KPIs 93

Userpilot

AUGUST 16, 2023

Track in-app user behavior toward key actions You can tag features to discover how various user segments engage with them. Use feature tags to track in-app behavior. Localization options : Localization helps your product to engage users with content in their culture and language. Osano’s resource center.

User Testing 95

User Testing Customer Experience Customer Feedback Analytic Tools 95

Mind the Product

APRIL 1, 2020

Instead, and as part of Mind the Product APAC, I want to talk about leveling up product culture in your region – wherever you are in the world and regardless of the product community you find already to be in place. I think of a meetup more like a dinner party with a special guest rather than a presentation and name tags.

Product Research 120

Product Research Events User Testing Customer Experience 120

Intercom, Inc.

JUNE 9, 2022

Browsing a table, selecting multiple objects, tagging items, and managing your account from the settings page are standard experiences in most digital tools, and we avoid placing a cognitive load on our customers by reinventing these well-known interactions. . First, we build a culture that prioritizes simplicity.

Feedback Software 138

Feedback Software Research Software User Testing Customer Experience 138

Mind the Product

OCTOBER 28, 2016

Note that the games team did not ask anyone’s permission: apparently the word hack is so important to Facebook’s company and product culture that it is set into the concrete outside its Menlo Park headquarters. What’s your “tagging”? The Cow Path Paver. The lesson here, says Cross, is a simple one: is your product meeting expectations?

Construction 150

Construction Messaging Framework Customer Experience 150

Userpilot

SEPTEMBER 12, 2022

So customer delight must be ingrained in the company’s culture and encourage all teams to collaborate on this effort. Overall, the best customer delight strategy is the one that’s ingrained in the company’s culture and encourages all teams to collaborate on this effort. Tagging NPS responses on Userpilot.

Feedback Software 93

Feedback Software Analytic Tools Customer Experience User Testing 93

UX Studio: Product Management

AUGUST 25, 2021

Instead of flying around the world to observe how consumers behave in their everyday contexts, mobile ethnography enables researchers to do remote qualitative research and bring these cultural insights to design, at scale, and in real-time. tagged or organized data), deducting 3–5 insights. Virtual ethnography. “An Collecting input?—?comments

Research Software 104

Research Software User Testing Customer Experience Product Research 104

The Product Coalition

SEPTEMBER 21, 2020

Amazon, Netflix and Google have dedicated considerable resources to create an experimentation framework and culture to inform their business decisions. It is best practice to tag customers per experiment variant, with rules prohibiting conflicting variants to be assigned to the same user.

Customer Experience 155

Customer Experience Data Visualization User Testing Product Research 155

Centercode

OCTOBER 14, 2020

In a WFH culture, communication is king, and the decision on which devices your customers use hinges on improving, not impeding, their ability to stay in touch. Centercode allows you to automatically tag security-related issues and other feedback that testers report. Consistent Operation.

User Testing 98

User Testing Reporting Tools Feedback Software Customer Feedback 98

Intercom, Inc.

DECEMBER 21, 2021

The tech lead is typically someone who’s tagged to a specific team as partnering with them on whatever they’re trying to do. Is it fair to say an async culture can be a lot faster because you just don’t have this calendar collision problem? I think you can have an insanely fast culture, high-momentum culture.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

The Product Guy

NOVEMBER 28, 2017

This can help drive an overall culture of “failing forward”. In order for innovation to be successful at your company, you have to prioritize creating an innovative culture by allowing the entire company to participate in some way, they should feel like they have the permission to fail and experiment for the greater good of the company.

Product Research 98

Product Research Customer Experience Education User Testing 98

Userpilot

NOVEMBER 30, 2023

It also helps teams empathize with users and foster customer-centric organizational cultures. Many feedback solutions , like Userpilot, also allow you to tag and group them to facilitate analysis. It’s essential to build user-friendly products that satisfy their needs and offer a positive customer experience.

Product Research 81

Product Research User Testing Research Software Data Visualization 81

Userpilot

APRIL 8, 2021

It’s used for “feature tagging” – so you can tag a feature on your UI and measure its usage without passing custom events in Userpilot.). If you want to minimize UX debt in the long term – focus on building a culture of ownership. We believe that we have set a culture that Engineers should own the features too.

Research Software 98

Research Software Feedback Software UX Weak Development Team 98

Userpilot

SEPTEMBER 4, 2023

Feature tag analytics : you can monitor user interactions with specific UI elements such as clicks, text inputs, and hovers, providing valuable insights into different parts of the customer journey. User behavior analytics : You can record user actions to see how customers interact with your product.

Data Visualization 78

Data Visualization User Testing Analytic Tools Customer Feedback 78

ProductPlan

DECEMBER 20, 2018

It will also help you build into your product team’s culture a sense of the importance of monitoring technical debt to ensure it doesn’t become too big and difficult to manage. Tag your technical debt items. This will make it easier to get an at-a-glance view of your current technical debt.

Technical Advisors 55

Technical Advisors Roadmap Weak Development Team Construction 55

Userpilot

APRIL 19, 2024

Improving NPS requires a comprehensive approach, including identifying and addressing customer pain points , engaging with detractors and promoters, and creating a responsive culture towards feedback, with tools like Userpilot helping automate and analyze NPS surveys effectively.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

UX Studio

JULY 30, 2018

build a design culture in their organisations. During the Design Leadership Program I will help you to find the areas where you can improve the culture of your company and the way your team works. I don’t want to put a price tag on it, so you can define the price you will pay for it on the application form.

Leadership 40

Leadership UX Startups Messaging 40

Intercom, Inc.

OCTOBER 1, 2020

So it would be like, “Hey, we’re going to add tagging this week. So Ciaran is going to work on tagging on Wednesday, Thursday, Friday, because Eoghan is designing it Tuesday, and David is going to work on it Tuesday, Wednesday, Thursday,” or something like that. And then you have the other functions.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

So it would be like, “Hey, we’re going to add tagging this week. So Ciaran is going to work on tagging on Wednesday, Thursday, Friday, because Eoghan is designing it Tuesday, and David is going to work on it Tuesday, Wednesday, Thursday,” or something like that. And then you have the other functions.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Userpilot

NOVEMBER 14, 2022

If your team doesn’t have the culture of making data-based decisions, they probably won’t know that there is an issue with the onboarding process until customers complain or something else brings it to their attention. To enable that, you need to tag them, which you can do directly from the Chrome extension.

Data Visualization 52

Data Visualization Research Software User Testing Feedback Software 52

The Product Guy

NOVEMBER 9, 2017

Outside of his profession, Alex has made it his personal mission to promote cross-cultural awareness through use of cutting-edge technology. Jeremy Horn The Product Guy Filed under: guest blogger , product management Tagged: mentee , mentor , product management , theproductmentor , tpm , tpm4. Check out the Mentors & Enjoy!

Framework 138

Framework Agile User Testing Research Software 138

Bain Public

OCTOBER 13, 2018

My experience suggests that, if there is a poor acceptance or cultural fit, Product Managers end up with the bullseye on their back —and should take steps to understand cultural patterns that lead to unfavourable traction. However, you probably don't want to stay with a company if you have doubts about cultural fit.

User Testing 40

User Testing Data Visualization Customer Experience Customer Feedback 40

Userpilot

SEPTEMBER 4, 2023

Feature tag analytics : you can monitor user interactions with specific UI elements such as clicks, text inputs, and hovers, providing valuable insights into different parts of the customer journey. User behavior analytics : You can record user actions to see how customers interact with your product.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Userpilot

DECEMBER 3, 2022

Tag features in Userpilot to understand how users interact with different parts of your product. Different languages and cultures can make it difficult for everyone to navigate your digital product or website. You may realize that the feature’s placement doesn’t work, and users don’t notice its existence.

Feedback Software 92

Feedback Software Research Software Analytic Tools User Testing 92

People-First Product Leadership

MAY 14, 2023

Upon entering the gathering, we picked up our name tags. Cultures that avoid conflict lead to both individual and collective detriment—change can only come when issues are out in the open. It can be tricky to come up with small talk in a group of people you don’t know. On the back were suggested questions to ask each other.

Customer Experience 52

Customer Experience User Friction Events Article 52

Modus Create

APRIL 21, 2022

Transformation — Drive a Cultural Change. For example, a user can google how to tag users to get their feedback on Jira issues. Provide a channel to the end user to report bugs and get help, especially in the two weeks after the migration. Implement a redirect from the old site to the new site. Decommission the old site. Celebrate!

Feedback Software 52

Feedback Software Reporting Tools Technical Review User Testing 52

The Product Guy

MARCH 16, 2017

How do you grow yourself and shape the organization around a product culture to make it more sustainable, more scalable and more efficient? Jeremy Horn The Product Guy Filed under: guest blogger , product management Tagged: mentee , mentor , product management , theproductmentor , tpm , tpm4. Check out the Mentors & Enjoy!

Product Management 60

Product Management Product Manager Management Management 60

Mixpanel

JANUARY 25, 2019

Then Liz added event tags to categorize all the different events. She explains, “I went through and tagged everything and explained to the Product Managers that they didn’t need to look through all 300 Events. This made the event dropdowns cleaner, and eventually the only events there were ones that had been verified.

Data Visualization 40

Data Visualization Analytic Tools Events Customer Experience 40

Mind the Product

MARCH 2, 2018

Regular penetration testing, bug bounty systems, and getting to know your local “white hat” ethical hacker can all help, but one of the best defences is, I believe, to develop a culture of stewardship across your organisation. Not a great set of data to be indexed and found online.

Data Visualization 84

Data Visualization Systems Review Software Review Customer Experience 84