Intercom, Inc.

APRIL 19, 2018

It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Geoffrey: Rich, thanks for joining us. Since it’s your debut on the podcast, can you give us a feel for your career to date and your current role here at Intercom?

Research Software 192

Research Software Feedback Software Analytic Tools Customer Communications 192

The Product Coalition

JULY 28, 2023

In the first part of this series I covered the why behind data products. In the previous article I gave examples of some of the data products you interact with everyday. The planning feature to set time to arrive by and therefore the time you’re told to leave by in Google Maps ? We apply product management to data.

Data Visualization 101

Data Visualization Analytic Tools Product Research Artificial Inteligence 101

Intercom, Inc.

FEBRUARY 26, 2018

We are all in a battle, multiple battles in fact, with a lot at stake: whether it’s the fate of the company we work for or for the product that we build. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. Demand outstrips supply 3:1.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

The Product Coalition

DECEMBER 21, 2021

Here’s our story how we’re developing a product using machine learning and neural networks to boost translation and localization Artificial intelligence and its applications are one of the most sensational topics in the IT field. For over 10 years Stas has been helping IT companies enter foreign markets with new products.

Artificial Inteligence 126

Artificial Inteligence Analytic Tools Data Visualization Weak Development Team 126

The Product Guy

DECEMBER 15, 2019

The Product Management Awards (#TPMAS) are the leading international award honoring excellence in Product Management. The Best Product Person & The Best Product Leader. Jenna Gaudio is the Vice President of Product Management at Vydia, the award-winning tech company empowering content creators and their teams.

Technical Advisors 148

Technical Advisors Analytic Tools Product Management Product Manager 148

The Accidental Product Manager

MARCH 20, 2023

Walmart product managers think that they know how to compete with Amazon Image Credit: Ben Schumin Let’s face it: being a product manager at Walmart is both the best of worlds and the worst of worlds. Supercenters are sprawling stores of around 180,000 square feet offering 100,000 products. What should they do about this?

Product Management 65

Product Management Product Manager Data Visualization Management 65

The Accidental Product Manager

JUNE 19, 2023

Your phone screen is owned by either Google or Apple. However, even as you read this, product managers are scrambling to try to win over this one last remaining unclaimed screen. Alphabet and Apple, meanwhile, are itching to put their familiar screens and apps inside vehicles just like they have done with so many other products.

Data Visualization 65

Data Visualization Dashboard Product Management Product Manager 65

Department of Product

OCTOBER 26, 2023

The Department of Product Briefing ←All newsletter briefings Hi product people ?, Discord’s senior product manager, Mason Sciotti, says the company has known how valuable its open API has been since its inception, and the app store is a natural extension of that. Enjoy the rest of your week!

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

Intercom, Inc.

DECEMBER 5, 2019

In many respects, it’s now almost impossible to envisage a work environment that doesn’t rely on a SaaS product in some shape or form. On this week’s episode of Scale, Matt Rogers, Head of SaaS Initiative at Google, is here to enlighten us. Unarguably one of the biggest brands in the world today.

Feedback Software 118

Feedback Software Artificial Inteligence Reporting Tools Technical Review 118

Intercom, Inc.

AUGUST 12, 2021

He’s been the Chief Revenue Officer and Chief Strategy Officer at Dialpad, the cloud communication platform, since the spring of 2018, but his fascination for conversations and natural language processing came even sooner. Voice is this last offline dataset,” he tells us. Dialpad is a cloud communication and collaboration platform.

Analytic Tools 223

Analytic Tools Data Visualization Customer Experience User Testing 223

Department of Product

OCTOBER 12, 2023

The Department of Product Briefing ←All newsletter briefings Hi product people ?, The founder of spreadsheet startup Equals says the answer for his product is a firm no. It’s worth a read if you’re looking for some inspiration for your own product’s growth trajectory. Rich Holmes here. Enjoy the rest of your week!

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Data Visualization 52

Amplitude

MARCH 9, 2020

At Amplitude, we work with leading digital teams who know that in today’s competitive marketplace, the best product experience wins. At Amplitude, we believe that empowering customers with product intelligence will lead to them building better products. ClearBrain joining us adds to an already strong start to 2020.

Data Visualization 111

Data Visualization Analytic Tools Artificial Inteligence User Friction 111

The Product Coalition

JANUARY 15, 2021

Good Product Managers make decisions based on the world as it is today. Great Product Managers make decisions based on how the world is going to be tomorrow. Product Proliferation: The number of products that have inserted themselves into every aspect of our lives has increased drastically. as we finally enter 2021.

Research Software 124

Research Software Product Management Product Manager Product Research 124

Intercom, Inc.

NOVEMBER 18, 2020

Over the course of four weeks, we’re exploring some of the key topics around the past, present, and future of retail, looking at the technologies and behaviors that have enabled – and transformed – shopping as we know it. 10 years ago, we didn’t have Google Pay or Apple Pay. Welcome to S.H.O.P. , As Fergusson points out: . “10

Customer Experience 239

Customer Experience Presentation Startups Positioning 239

Modus Create

MAY 12, 2022

So, the team kickstarted the project to develop a mobile application from scratch — from product strategy and CX to end-to-end development and release, all in six weeks. So, our team of three developers, with support from the product, QA, and engineering departments, kicked off the project. . Product Strategy and Design.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

Modus Create

JUNE 23, 2021

For us, this might not seem to be a radical concept. This was also the time when cloud-based B2B SaaS and MarTech tools had started emerging. Nowhere is this shift more visible than in Microsoft’s approach to cloud technology and open source. However, her equally vital contribution has been to the culture of Google.

Leadership 95

Leadership Technical Review Data Visualization Vision 95

Business of Software Conference

MAY 15, 2019

Technology launched before the market was ready, a funded company run into the grown, struggling to reach the heights of an American counterpart. Tom Adeyoola (Founder, Metail) – Why Your ‘Brilliant’ Technology Fails To Have Impact from Business of Software Conference. So the iPhone was a 2G product.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

ProductPlan

NOVEMBER 23, 2021

Although there’s plenty of debate on this topic, product managers don’t need to be technical. A deep understanding of the programming languages, APIs, databases, software, and information architecture used to build and run a product isn’t essential to the job in most cases. Regardless of how helpful that knowledge may be.

Analytic Tools 94

Analytic Tools User Testing Product Research Feedback Software 94

The Accidental Product Manager

JANUARY 27, 2020

Product managers have to practice being frenemies with banks Image Credit: 401(K) 2012. Just imagine if you were a product manager at one of the big technology firms out there (Microsoft, Amazon, Google, Oracle, etc.). The giants of technology are always looking for new markets to expand into.

Banking 73

Banking Artificial Inteligence Product Management Product Manager 73

The Product Coalition

FEBRUARY 16, 2020

This year, the vast majority of our data will live in the cloud. “As As modern Product Managers, data should be your friend,” – says every CEO But this might sound easy but… What are the different types of data I need? You’ll always need to collect Quantitative and Qualitative data to get the full picture of your users and products.

Data Visualization 78

Data Visualization Analytic Tools Reporting Tools Customer Feedback 78

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

The Product Coalition

MAY 20, 2021

Big brands like Google, Microsoft and Amazon continue to focus on the Indian small enterprise market with unperturbed zeal. According to the latest data, more than 26 million small businesses in India have shaped their online presence by using various Google apps, including Gmail, Google Maps, Google Drive, etc.

Data Visualization 92

Data Visualization Development Customer Experience Customer Communications 92

Usersnap

NOVEMBER 10, 2023

In his book “Start with Why” , Simon Sinek boldly claims that the ‘Why’ behind your actions matters more than the ‘What’ This principle isn’t limited to leadership or personal motivation; it extends to every facet of the business, including product roadmaps.

Presentation 52

Presentation Roadmap Data Visualization Feedback Software 52

Mind the Product

NOVEMBER 14, 2017

When I think of partnership, many examples come to mind, across many disciplines – tennis, criminal investigation, entrepreneurship and movie production, to name a few. That brings us to some fundamental questions – How do we outline a strategy? Products/Services and Pricing. Current Strategy vs Future Direction.

Technical Review 74

Technical Review Systems Review Analytic Tools Research Software 74

TIBCO - Thought Leadership

SEPTEMBER 7, 2020

The current champions use TIBCO technology to effectively connect their real-time data and enhance its intelligence to deliver championship performances. . Overcome Cloud Data Silos with Data Virtualization. Read this paper that compares approaches for overcoming and integrating cloud data silos. .

Data Visualization 52

Data Visualization Analytic Tools Technical Review Certifications 52

Mind the Product

JANUARY 11, 2018

I am a product manager. Building new products, and building them from scratch gives me a huge boost! Interestingly a few of these products have crossed the million-dollar mark; so I wanted to share a few of my secret mantras that can help you get your next million dollars. What’s the standard punchline for new products?

User Friction 88

User Friction Data Visualization Strategy Technology 88

The Product Coalition

FEBRUARY 5, 2019

Who are the best product managers? Check out the ultimate list of famous product managers you must follow to get the latest product news and inspiration. In a world with such flows, you need some reliable figures to guide you: you need the best product managers. April Underwood is Chief Product Officer at Slack.

Research Software 61

Research Software Analytic Tools User Testing Data Visualization 61

Centercode

MARCH 27, 2019

That kid is Google, and the classroom is the gaming industry. Less than a year after Google invited testers to play Assassin’s Creed: Odyssey on their Chrome browsers , Stadia – its console-free game streaming platform – is here. Phil Harrison, Vice President of Google. The data servers are your platform.

User Testing 75

User Testing Feedback Software Customer Feedback Customer Experience 75

StubHub

NOVEMBER 5, 2018

In our effort to up our game, we have to: Constantly change the way we deliver products to our fans Increase our use of data to further personalize the fan experience Radically expand the number of experiments we conduct Double-down on our focus on the fan journey And accelerate everything?—?our Architecture ?

Weak Development Team 40

Weak Development Team Data Visualization Government Software Developers 40

UX Studio: Product Management

NOVEMBER 24, 2020

As a leading product design company with over 10 years of field experience, we share our list of top product design companies to look at in 2021. It contains everything you need to know to evaluate, compare, and pick the most suitable product design partner for your business. What you can do to improve your product’s design.

Product Research 115

Product Research Research Software Software Review Technical Review 115

Intercom, Inc.

APRIL 22, 2019

Rick started Guru in 2013, after successfully founding Boomi (a cloud integration and data management company) and selling it to Dell. Tell us about your career and how you came to found Guru. Boomi is a cloud integration company that I worked on and built for 10 years and was acquired by Dell in 2010.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

Iteratively Blog

MARCH 15, 2020

Additionally, if you simply Google the phrase, ‘data analytics resources’, you will be overwhelmed. It keeps you informed on the latest data engineering-related open source and cloud news across batches (e.g. This book’s tagline literally is, “What our online lives tell us about our offline selves”. Check out the latest issue.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! In the 70 slide deck below, I cover a couple key concepts: Accelerating technology adoption. How to bootstrap marketplace businesses and the cold-start problem, and what the story of toothpaste can tell us about that. Technology changes, but people stay the same.

User Testing 100

User Testing Startups Technical Review Customer Experience 100

Mind the Product

JULY 6, 2018

And yet, the job of the product manager comes with a level of accountability and scrutiny that is unique. Product managers are asked to look after all facets of a product’s development, from conception to launch. Versioning allows us slowly to phase our approach and test new features. Let’s do it over and over again!

Research Software 89

Research Software User Testing Product Management Product Manager 89

Mind the Product

AUGUST 15, 2018

Today, however, I’m the Chief Product Officer of a small digital advertising startup, making difficult product decisions and helping the company to grow. This is the story of why I traded private equity for product. Product was the discipline that could give me that. Product was the discipline that could give me that.

Reporting Tools 73

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 73

Intercom, Inc.

JANUARY 12, 2022

Unless you’re looking at the data to understand why your customers are using your products, avoid making decisions based on your expectations of their motivations. When in doubt, start poking around with some basic product assumptions and go from there. Liam Geraghty: Benn, thank you so much for joining us today.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

UX Studio: Product Management

JANUARY 8, 2021

A digital product agency in San Francisco. As a digital product agency, it strives to help clients with branding, positioning, web and app development, copywriting, and information architecture. . If you look for a full-stack app designing company that can design, develop, and promote your product, you might consider Ramotion. .

Research Software 72

Research Software User Testing Product Research Artificial Inteligence 72