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Product Talk
DECEMBER 20, 2023
You’re creating a regular habit of talking to customers , you’re identifying opportunities and assumptions and building out your opportunity solution tree and starting to run small tests to explore different ideas. This idea (which is probably in the form of a solution you should build) didn’t originate from your discovery work.
Product Talk
JANUARY 31, 2024
Tweet This For today’s Ask the Community, we asked members of the Continuous Discovery Habits community to share a story about where they went wrong when they first started their continuous discovery journey. We started continuous discovery in two areas—doing more interviews with our users and focusing on opportunities instead of solutions.
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Product Talk
OCTOBER 18, 2023
We all intuitively know this. In our everyday lives, this is intuitive. When we hear about an unmet customer need, pain point, or desire, we often jump to our first solution. When we hear about an unmet customer need, pain point, or desire, we often jump to our first solution. We worry it will slow us down.
Product Talk
DECEMBER 13, 2023
We often hear from people that building an opportunity solution tree is hard work. And perhaps one of the most challenging parts of building opportunity solution trees is defining the outcome that you put at the top. You can submit your story here. But this wasn’t particularly useful since no one clicked on it or rated the tool.
Product Talk
FEBRUARY 14, 2024
Tali Melchior , Director of Product Management at Texthelp , was first inspired to experiment with opportunity solution trees in a previous role. Then when Tali moved to her current position, she brought her opportunity solution tree knowledge along and adapted it to the new setting. You can submit your story here.
Reveal
OCTOBER 25, 2023
Reveal Embedded Analytics The critical role of customer satisfaction in today’s hyper-competitive, data-centric world is unequivocal. It’s not merely an indicator of customer loyalty; it’s an indicator of your business’s trajectory. But in the customer satisfaction area specifically, it does wonders.
The Product Coalition
MARCH 1, 2024
That implies a lot of traffic, internal customers, ultra-optimization of customer experience, and, as a result, the need to build a platform and not just a one-time feature. Join us and help Spotify give it to them. Here’s the general description: Delivering the best Spotify experience possible. Know what our users want?
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