UX Planet

MARCH 2, 2024

The Double Diamond model, popularized by the British Design Council in 2005, originates from a markedly different era in our history — when design thinking and digital paradigms were just beginning. This approach involves examining what current technology enables and figuring out how it can be utilized to achieve user outcomes.

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Product Research Research Software User Testing Analytic Tools 65

Product Talk

NOVEMBER 16, 2022

If Ellen’s name sounds familiar, you may recognize it because she’s both an active member of the CDH Slack community and was featured in a Product in Practice post about involving engineers in assumption testing. It was a great fit. This was around 2005. That’s how I got connected with the folks at Orion Labs.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Usersnap

FEBRUARY 6, 2020

Customer experience, or CX, is critical in today’s user-centered market. Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. Fortunately, customers aren’t the only ones with ample available information. Don’t Make Me Think.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

Intercom, Inc.

JULY 28, 2022

Those line charts showing fast-rising user acquisition or explosive ARR have been synonymous with the industry over the past decade. By the time he left to join Google Cloud as EMEA VP of Operations and Customer Growth, Salesforce had around 17 billion dollars in revenue and almost 50,000 employees.

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Feedback Software Customer Feedback Customer Experience Weak Development Team 210

Product Talk

DECEMBER 15, 2021

As a job-seeker, how do you test the waters to figure this out? They shared their insights, takeaways, and resources that helped them along the way. Paolo Appley, Senior Product Manager at User Interviews. Richard Simms, Senior User Experience Designer at SEEK Learning. And others simply aren’t ready.

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Product Research Customer Experience Research Software Reporting Tools 191

Product Innovation Educators

FEBRUARY 22, 2021

Insights, Stories, and Secrets from Inside Amazon. And, they are here to share their insights with us. . 7:47] How did you see customer obsession encouraged at Amazon? Remarkably, Jeff Bezos and Amazon figured out how to create reinforcing processes to make customer obsession part of people’s jobs.

Customer Feedback 82

Customer Feedback User Testing Customer Experience Product Management 82

The Product Coalition

MAY 16, 2021

Finding the right software development company for a long-term partnership is usually challenging and requires a lot of research. Since its inception in 2005, the company has delivered hundreds of projects and helped many businesses to build game-changing mobile apps. It was founded in Los Angeles in 2012.

Analytic Tools 121

Analytic Tools Research Software Startups Development 121

Userpilot

MARCH 7, 2022

Product Experience is not only the product itself: it’s Customer Success, Service, experience with the website, time to value. explains, “but back in 2005, this was new and innovative.”. Product experience (sometimes referred to as PX) relates to the part of the overall user experience that takes place inside your product.

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Analytic Tools Data Visualization Reporting Tools Technical Review 134

Mixpanel

OCTOBER 20, 2020

A product stack is simply a collection of tools that allow you to collect, analyze, and act on data that is created by users in your application. Knowing those details helps product managers improve the experience for future users. Here’s where a product analytics tool like Mixpanel fits in. Now, let’s dive in. Collection.

Analytic Tools 91

Analytic Tools Data Visualization Onboarding KPIs User Testing 91

Userpilot

JULY 13, 2021

The UI of your SaaS needs to leave a lasting impression on your users, which is why we’ve compiled a list of 11 top UI designers for you. UI design is a subset of UX and a UI designer is responsible for designing the visual experience of a digital product for users. Who is your ideal customer and who isn’t? Let’s dive in!

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UX Planet

JANUARY 23, 2024

Google had a massive user base they could reach at the push of a button, meaning they could ingest vast quantities of new users for their social network at a rate that even Facebook’s own meteoric first two years couldn’t hope to touch. Even in 2005, Facebook only succeeded because it fulfilled a practical need for its users.

Feedback Software 65

Feedback Software User Testing Customer Experience Customer Feedback 65

Amplitude

JUNE 5, 2018

The choice says a lot about you: These choices become signals about users’ goals, priorities and beliefs. The entire world can see which product you chose to showcase your online identity…and users think carefully about what that choice says about them. Customer feedback for Digital Identity Products is a completely different beast.

User Testing 49

User Testing Feedback Software Customer Feedback Research Software 49

BrainMates

MARCH 6, 2018

My recent experience is more with startups, and I tend toward enterprise rather than consumer. As in “Do we actually have market fit? I know you’d like to tell the board we have market fit, but do we have any evidence?” “Are we shipping whole product that actually works and solves somebody’s problem, or some fractional thing?”

User Testing 75

User Testing Feedback Software Product Management Product Manager 75

Amplitude

MAY 18, 2017

Those that survive now move faster than ever before, leveraging trends in product development like agile, devops, microservices, continuous integration and autonomous testing to go from quarterly release trains to multiple releases per day. In 2005, “online” was a new acquisition channel, now it’s the product.

Data Visualization 87

Data Visualization Analytic Tools Weak Development Team Onboarding KPIs 87

UserVoice

JULY 28, 2017

There’s a few different ways you can go about prioritizing projects and tasks, and since every organization and Product Manager is different, there’s no one-size-fits-all approach. As Kenton Kivestu wrote in a post about skillsets for PM success , “Just like a product that tries to do everything, a PM that tries to do everything will fail.”.

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Research Software Feedback Software Weak Development Team User Testing 215

Mind the Product

DECEMBER 1, 2017

80% of companies think they’re providing a superior proposition, according to Closing the Delivery Gap, the well-known 2005 survey from Bain and Co. Only 8% of their customers agreed. Customer experiences are not a nice to have, they have to be at the heart of the organisation’s strategy. Closing the Delivery Gap.

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Systems Review Technical Review Product Research Agile 0

The Product Guy

APRIL 4, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users. Felix Sargent Product Manager, Bloomberg.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Review by First Round

MARCH 18, 2021

After starting out in the Marine Corps, Russ made his way into the world of startups, joining Google in 2005 where he led teams for 7 years and was recognized as one of the company’s best managers. Today’s episode is with Russ Laraway. Russ then went to Twitter, where he founded and ran the SMB advertising business.

Development 40

Development Advertising Startups Management 40

eG Innovations

FEBRUARY 12, 2021

Role of eG Enterprise in the Citrix User Experience. IT admins were concerned about which reports they needed to look into which would help them scale up to ensure that user experience levels were as good as working from the office. eG Innovations helped all customers and prospects with advice and roadmaps for the new normal. “88%

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

The Product Guy

MAY 15, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users. Felix Sargent Product Manager, Bloomberg.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Aptrinsic

JANUARY 2, 2018

How to Build and Manage Successful Product Team During Aptrinsic ’s recent Mastering Product Adoption and Growth event, industry-renowned product leaders shared their insights into driving product growth. Since its founding in 2005, Box has made it easier for people to securely share ideas, collaborate and get work done faster.

User Testing 40

User Testing Technical Advisors Customer Experience Customer Feedback 40

ProductPlan

JUNE 15, 2021

Unfortunately, in 2005, women only earned about one in five CS degrees in the US, which continues today. Gender diversity is linked to greater profitability and better customer experiences. 5x more likely to provide excellent customer service. It also helps companies attract and retain talented people. .

Data Visualization 98

Data Visualization Reporting Tools Product Research Customer Experience 98

Pragmatic Marketing

JULY 9, 2020

The article is arguably more relevant in today's chaotic world than when it was written in 2005—a testament to Drucker's long-range view on people, management and society. The mirror test—what kind of person do I want to see in the morning? Amazingly, few people know how they get things done. What are my values?

User Testing 91

User Testing Customer Experience Article Positioning 91

Pragmatic Marketing

JULY 9, 2020

The article is arguably more relevant in today's chaotic world than when it was written in 2005—a testament to Drucker's long-range view on people, management and society. The mirror test—what kind of person do I want to see in the morning? Amazingly, few people know how they get things done. What are my values?

User Testing 91

User Testing Customer Experience Article Positioning 91

The Product Guy

MARCH 2, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users. Felix Sargent Product Manager, Bloomberg.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Gainsight

MAY 11, 2021

I began by researching her life statistics. By 2005, Mindy joined the cast of NBC’s comedy, “The Office,” as a writer who took the on-screen role of character Kelly Kapoor. “I’m addicted to feedback, and I want to please people. And that was just the beginning.

Entertainment 52

Entertainment Research Software Magazine Feedback Software 52

Userpilot

SEPTEMBER 4, 2023

At the upcoming Product Drive Conference, seasoned entrepreneur Melissa Kwan will share invaluable insights in her talk on the potential pitfalls of over-relying on blue ocean strategy. Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

Business of Software Conference

JULY 20, 2020

So, as a business begins to discover its business model, its product market fit it begins to enjoy the recipe for success or, more specifically, its leaders do. When Sears and Kmart merged in 2005. So, Eddie Lampert bought into Sears I think in 2005. So direct to consumer. Lampert rarely speaks publicly. No running out.

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75

Antwak Blog

FEBRUARY 15, 2021

And training customers to identify about risks to its credibility has been a great way to maintain the infrastructure protected. Date of podcast launch: 2005. Host: White-Hat Hackers and Researchers of Secplicity. Smashing Protection would be no less insightful while being one of the more casual listeners on this chart.

Technical Review 52

Technical Review Research Software Systems Review Software Review 52

Antwak Blog

FEBRUARY 15, 2021

And training customers to identify about risks to its credibility has been the great way to maintain the infrastructure protected. Date of podcast launch: 2005. Host: White-Hat Hackers and Researchers of Secplicity. Smashing Protection would be no less insightful, while being one of the more casual listeners on this chart.

Technical Review 52

Technical Review Research Software Systems Review Software Review 52

Business of Software Conference

MAY 15, 2019

And far from being a company that was going to deliver a whole bunch of customers who were going to be innovative adopters the likes of people who buy Apple products, actually where 3G had to play in the end was with cheap voice for effectively ‘chavs’ is the way they called it. Again pre any sort of touchscreen devices that went consumer.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

Userpilot

SEPTEMBER 4, 2023

At the upcoming Product Drive Conference, seasoned entrepreneur Melissa Kwan will share invaluable insights in her talk on the potential pitfalls of over-relying on blue ocean strategy. Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Business of Software Conference

JUNE 19, 2020

Doesn’t matter if you’re in some special verticals/some nerdy vertical/some consumer product doesn’t really matter what it is you’re under just an immense amount of constraints. And so, your job as a CEO, as an executive, as a founder is to basically utilize those strengths to your advantage.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52

Intercom, Inc.

JANUARY 24, 2019

Transitioning into an effective marketplace required keen attention to the evolving needs of their customers – who wanted to connect to third-party partners. Customer nurturing now starts from the first touch, and AI can help with that. Specifically, we look for customer validation, and we’re really trying to accelerate success.

Analytic Tools 151

Analytic Tools Data Visualization User Testing Artificial Inteligence 151

Business of Software Conference

MARCH 24, 2021

I would rather go out of business than be beholden to anyone other than myself and our customers. And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. So people’s feedback is incorporated early than ultimately a decision has to be made.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Userpilot

MAY 19, 2021

SaaS marketers need to move fast and break things, but rather than jumping from one ‘shiny new growth hack’ to another, stick to a few tried and tested tactics first. SEO Keyword Research. How Mashable Grew Their Blog To Two Million Readers In 18 Months Using Keyword Research. SaaS Content Marketing. Creating a Newsletter.

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Research Software B2B User Testing Customer Experience 120

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin and including work from myself, Connie Chan, and others. Without further adieu, here’s the a16z consumer team’s definitive analysis of the podcast ecosystem in 2019. Thanks, Andrew.

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Analytic Tools Research Software Feedback Software User Testing 93