UX Studio

JUNE 30, 2023

With the increasing competition in the online space, businesses need to ensure their website not only looks visually appealing but also provides a user-friendly experience. We deliver impactful, user-friend, and unique solutions for ambitious ideas. They blend strategy and creativity in their user-friendly designs.

Research Software 60

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Gainsight

OCTOBER 10, 2023

Meanwhile, Walgreens is using AI to track the spread of the flu, and Northface uses it to help consumers find the perfect coat. These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. your goals should really come from your customers and team.

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Education User Testing Reporting Tools Data Visualization 52

UX Planet

FEBRUARY 2, 2024

Based on the IDN Research Institute Report (2019), 7 well-known donation sites in Indonesia include Dompet Dhuafa, Ayo Peduli, Kitabisa, Gandeng Tangan, Wujudkan, Aksi Cepat Tanggap, and Peduli. The challenge in using donation platforms is low user participation and low user engagement (Golrang & Safari, 2021).

Reporting Tools 52

Reporting Tools Research Software User Testing Customer Experience 52

Business of Software Conference

NOVEMBER 26, 2018

This will change the way that a lot of people think about product market fit, BS metrics, understanding the needs of the people that really matter. Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. So I’m going to talk about Product-Market Fit. Anyway, my name is Rahul.

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User Testing Engineering Product Marketing Feedback Software 103

UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. Besides those, our digital creations captivate the target audience to drive high conversion rates while being user-friendly. Research ensures prioritized user needs and delivered effectiveness.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! And since I’m focused mostly on consumer companies – is there anything exciting happening? In the 70 slide deck below, I cover a couple key concepts: Accelerating technology adoption. Technology changes, but people stay the same. Content marketing.

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User Testing Startups Technical Review Customer Experience 100

ProductPlan

SEPTEMBER 8, 2021

Amazon’s product strategy example has rewritten the book on convenience, easy access, and speed, and in doing so, embedded itself in the daily lives and routines of consumers. Amazon has been a subtle disrupter to spaces, markets, and basic daily life routines — significantly transforming how, where, and when we consume.

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Product Strategy User Testing Strategy Technical Review 64

Usersnap

JUNE 11, 2019

In the past, the core goal of testing is to find bugs and fix them. But the dynamics of IT and testing landscape have changed now. Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. Testing is changing, how are you adapting? William A Foster.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. I believe that the foundations were put down by the first designers and researchers who joined UX studio in the early years.

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Research Software UX Feedback Software User Testing 89

Intercom, Inc.

MAY 8, 2019

During the course of her time there, she’s seen HubSpot grow from a small, plucky startup into a billion dollar household name. We specifically wanted to pick her brain all about customer acquisition : just how does HubSpot do it, and what marketing tactics do they deploy? Amazon collected 42% of all purchases made online in 2017.

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User Testing Customer Experience Inbound Research Software 116

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals. We accomplish this by putting UX research to use, which leads to enhanced, user-centric design.

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Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals. We accomplish this by putting UX research to use, which leads to enhanced, user-centric design.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . We are ready to help you with any design and research challenges you might have. . Jives Media.

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Research Software Analytic Tools Feedback Software User Testing 81

Mind the Product

MAY 25, 2018

JustGiving’s goal is to grow the world of giving, enabling more money to be raised for good causes through the use of technology. In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes.

User Testing 113

User Testing Weak Development Team Onboarding KPIs Customer Experience 113

Intercom, Inc.

SEPTEMBER 30, 2021

That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021. One of the reasons Rebecca couldn’t see herself as an academic is because academic research all too often stays inside a laboratory. It’s all about the family setting.

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Research Software Feedback Software Data Visualization Artificial Inteligence 223

freshtrax

SEPTEMBER 10, 2019

In Japan, traditional media is facing issues of declining viewership and revenue in this new age of how Japanese are consuming media. However, some are getting creative to stay relevant by leveraging new technologies and incorporating new media ( media that is native to computers/internet ) into their ecosystems. Source: Dentsu.

User Testing 77

User Testing Research Software Customer Experience Advertising 77

Mind the Product

NOVEMBER 12, 2018

Or perhaps you attempted to enter your name into a text field, only to be told it contained invalid characters? In December 2017, we launched our web app in over 100 languages. By June this year, more than half of our 10 million plus monthly active users were publishing designs on Canva in languages other than English.

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Research Software User Testing Software Review Product Research 128

Intercom, Inc.

FEBRUARY 21, 2019

com as its head marketing guy in late 2017, having known that he wanted to be a CMO since the age of 10. I caught up with Ryan for a conversation that ranged from how to articulate your value to educated customers to why he tries to schedule one job interview per day. Customers are more educated than ever. Ryan joined G2.com

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Education Reporting Tools User Testing Customer Experience 123

Imaginary Cloud - Design

JANUARY 30, 2020

In 2017, Gartner introduced the concept augmented analytics in his Augmented Analytics is the Future of Data and Analytics report. Namely, its potential to provide companies with actionable insights rather than with abstract raw data.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

The Product Coalition

FEBRUARY 22, 2022

Today I will answer that starting from one of the most popular definitions we all use, and explain why concepts like decisions, customers, and business objectives can no longer stay hidden behind different words when talking about product management. Not only, product is likely the most critical function for today’s tech businesses.

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Definition Product Research Customer Experience Finance 102

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! And since I’m focused mostly on consumer companies – is there anything exciting happening? In the 70 slide deck below, I cover a couple key concepts: Accelerating technology adoption. Technology changes, but people stay the same. Content marketing.

User Testing 40

User Testing Startups Technical Review Customer Experience 40

DISQO

JANUARY 8, 2018

Two distinct operational models collide to form a blended third culture and deliver meaningful financial innovation to consumers. The name Northwestern Mutual was created when Milwaukee was the most northwestern part of the United States…9 years after the state of Wisconsin joined the union,” Charles Worman says with a slight chuckle.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

DISQO

JANUARY 8, 2018

Two distinct operational models collide to form a blended third culture and deliver meaningful financial innovation to consumers. The name Northwestern Mutual was created when Milwaukee was the most northwestern part of the United States…9 years after the state of Wisconsin joined the union,” Charles Worman says with a slight chuckle.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. But instead of focusing exclusively on algorithms, the next frontier is making those bots accessible and user-friendly. I think bots are going to be a massive success as a technology.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

DISQO

JANUARY 8, 2018

Two distinct operational models collide to form a blended third culture and deliver meaningful financial innovation to consumers. The name Northwestern Mutual was created when Milwaukee was the most northwestern part of the United States…9 years after the state of Wisconsin joined the union,” Charles Worman says with a slight chuckle.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

Amplitude

MAY 17, 2017

When there’s so much data to work with, it’s easy to get careless and assume that the numbers right under your nose are always telling you the truth: A new piece of code breaks your homepage , but after looking at your analytics you see that users are spending more time on it than ever —and therefore must be more engaged.

Data Visualization 71

Data Visualization Analytic Tools Software Review Technical Review 71

Gainsight

MAY 21, 2021

It was early Fall 2017 when I got a call from a former manager of mine who had just joined what he referred to as “a rocketship called Gainsight.”. His pitch was simple: “This technology is incredible and the culture is off the charts, but at the pace we’re adding customers, onboarding has gotten a bit too messy and complex.

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software User Testing 52

Intercom, Inc.

AUGUST 26, 2021

A decade ago, a small group of friends — our co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee — realized that the impersonal, transactional way of doing online business just wasn’t cutting it for customers anymore. Karen Peacock: So Intercom is and will be the modern customer communication platform.

Feedback Software 223

Feedback Software Analytic Tools Customer Communications Data Visualization 223

The Product Coalition

OCTOBER 23, 2019

Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities. For your customer, this means a more pleasant experience coupled with the ability to run some tasks offline. Let’s imagine that some tourists plan a trip to Paris.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Business of Software Conference

MARCH 27, 2019

Scott Berkun, author of The Dance Of The Possible, spoke at Business of Software Conference USA 2017 about how to unlock your creativity and pursue it in your workplace. Now in 1884, the hot tech sector was not web development, wasn’t cloud computing. People were afraid in the same way we’re afraid to use new technologies today.

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Feedback Software Research Software Weak Development Team Technical Review 40

The Product Coalition

JULY 17, 2018

After reading a bunch of content from other app development professionals, journalists, tech bloggers and the like, we realized that there are many good companies out there, and that everyone has a different favorite. Magazine has named it one of the ‘fastest growing private companies in America’?—?for for four consecutive years.

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

StubHub

DECEMBER 13, 2018

By Pablo Flores , Engineering Head of Customer Journey & Kevin Guo , UI Architect Speed is the best user experience. Every delay in response time in our products frustrates the customer and ultimately impacts the bottom line. In 2017, we were not as fast as we felt we could have been. That said, where do you start?

Technical Review 53

Technical Review Customer Experience User Testing Software Review 53

The Product Coalition

MARCH 11, 2020

Source : Scrum Guide 2017. Check out the complete Scrum Guide 2017 list on the Development Team by downloading the Scrum Guide Reordered.) Finally, the term Development Team seems to limit the role to technical people, for example, software engineers. Read more on technical debt and Scrum.) Team leads?

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UX Studio

FEBRUARY 15, 2024

The Challenges faced, specifically about the detailed insights and learnings from the 50 user interviews conducted, discussing how this data helped shape the core design and functionalities across the app in a user-centric manner. So my name is Victor Eperjesy. Should we do research? What type of research should we do?

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Research Software Analytic Tools Transportation Feedback Software 62

Userpilot

APRIL 30, 2021

Look for an agency with expertise in your chosen channel, a solid productized services model, excellent customer service and reasonable prices. Classically, SEO is broken down into the following sub-areas: Technical SEO: includes ensuring pages are indexed, creating site maps, Knowledge Graph optimization and improving site speed.

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Research Software Marketing Technical Advisors Customer Experience 98

Business of Software Conference

MAY 21, 2020

We’re really excited to be here today to share with you how we find and nurture tech talent as Simprints. On the one hand you have the tech giants like Google and Facebook. On the other hand, you have the tech unicorns with billion dollar valuations; like Uber, Stripe, and Dark Trace.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? At Intercom, it’s that businesses should be able to talk to their users as humans. The way I think about Intercom’s thesis is that businesses should be able to talk to their users as humans. Short on time?

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171