UX Studio: Product Management

FEBRUARY 13, 2020

Service design, event design, UX design or as some of the researchers say, sports experience design. Even though many organisations are using this method, the system might not be straightforward to everyone. . What is the problem with the system? Futuristic” solutions that help to improve customer service design.

Data Visualization 85

Data Visualization Research Software User Testing Product Research 85

Intercom, Inc.

MAY 8, 2019

During the course of her time there, she’s seen HubSpot grow from a small, plucky startup into a billion dollar household name. Source: HubSpot Research, State of Inbound 2018. Three years ago, Meghan would have pointed to the HubSpot blog, academy or sales team as the primary ways that people first discover HubSpot.

User Testing 116

User Testing Customer Experience Inbound Research Software 116

Andrew Chen

JANUARY 15, 2024

Month 0: At first, writing a book seems like a fun idea (until you figure out it’s not) I joined Andreessen Horowitz in mid-2018, I had already been writing on my blog for 10 years and I was kind of having some creative boredom over it. I sent him the following book proposal with a placeholder name, MOONSHOT.

Books 66

Books User Testing Research Software Customer Experience 66

Indicative

MAY 25, 2018

Indicative visited the 2018 Propelify Innovation Festival on May 17th. The event featured leaders in tech, media, and government talking about how technology will impact our world. Becoming a data-driven company is about two things; technology and culture. Data security is like having an alarm system for your home.

Research Software 53

Research Software Banking Certifications Customer Experience 53

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Amplitude

NOVEMBER 12, 2018

Holly Hester-Reilly has a fascinating, experiment-driven meets systems-thinking perspective on product management. Prior to jumping into product roles at Shutterstock and Media Math, Holly studied chemical engineering, and practiced research science for several years. You have a background in chemical engineering. And you know what?

Product Research 97

Product Research User Testing Research Software Customer Experience 97

The Product Coalition

MAY 15, 2019

Scrum and the agile manifesto were created in a time where we used to still package and ship software physically. Numerous conferences later, talking with peers and reading many blogs like this only left with more questions than answers. McElroy influenced two entrepreneurs named, Bill Hewlett and David Packark?—?names

Product Management 92

Product Management Product Manager User Testing Product Research 92

Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. We all have a very fundamental relationship with the tools we use.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

Gainsight

MAY 11, 2021

When tasked to write a biographical blog about Mindy Kaling, I jumped at the chance. I began by researching her life statistics. Upon further research, it was the revelation that Mindy was not only an actress but also a part of the eight-person writing staff for “The Office” that further piqued my daughter’s curiosity.

Entertainment 52

Entertainment Research Software Magazine Feedback Software 52

Business of Software Conference

JUNE 20, 2019

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. We didn’t really know what to call this talk so we gave it this name. Video, Slides, & Transcript below.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

freshtrax

MAY 21, 2019

You definitely want to consider using the LINE app for business in Japan. Despite the fact that LINE corporation is the number 1 social media in Japan and a great communication tool, there is very limited information available in English. LINE is a messaging app used by more than 7.9 Who are the Users?

Research Software 85

Research Software Reporting Tools Customer Experience User Testing 85

Actuation Consulting

JULY 6, 2018

You gather data to create the Personas through primary research and also through Voice-of-the-Customer activities. Personas include information such as: A fabricated descriptive name and optional photo or caricature. Other related products or solutions currently used. What’s Included in a Persona? Buyer Personas.

User Testing 40

User Testing Customer Experience User Friction Data Visualization 40

Userpilot

JULY 13, 2021

The UI of your SaaS needs to leave a lasting impression on your users, which is why we’ve compiled a list of 11 top UI designers for you. The list is based on what SaaS owners are recommending in several popular Facebook groups. It takes just one clunky UI element to drive someone away from your site or app. 2: Hatchly. #3:

Research Software 98

Research Software Feedback Software Data Visualization Reporting Tools 98

Intercom, Inc.

JULY 9, 2020

Even outside of the agency that I started in, just like keeping a broad network and talking to people about how they do things, what they learned and sharing your lessons as well which was one of the reasons for why I started my own blog, the newsletter, that was always very, very big for me. And then I also touched on the newsletter itself.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Modus Create

MARCH 8, 2020

As the world observes International Women’s Day on March 8th, it is a great reminder to celebrate the women that help drive Modus and support women in technology every day. While many articles focus on the lack of women in technology, that is not the approach I want to take. Technology consists of many different roles and jobs.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

Business of Software Conference

NOVEMBER 12, 2019

Her Social Media scheduling SaaS MeetEdgar is proudly bootstrapped in a market that has some very well-funded competitors – Hootsuite alone has taken nearly $300 million in funding. In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. Transcript.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

freshtrax

AUGUST 27, 2019

In this age of technology, social media has become a very powerful and popular marketing tool that can reach a large population and a variety of users. However, it’s important to remember that each social media platform caters to a different demographic and creates a unique experience for its users.

Research Software 96

Research Software User Testing Data Visualization Magazine 96

Business of Software Conference

NOVEMBER 12, 2019

Her Social Media scheduling SaaS MeetEdgar is proudly bootstrapped in a market that has some very well-funded competitors – Hootsuite alone has taken nearly $300 million in funding. In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. Transcript.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Intercom, Inc.

NOVEMBER 23, 2022

Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. I think you were first on back in 2018. My parents were like, “What in God’s name are you doing?

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118

Business of Software Conference

SEPTEMBER 3, 2019

How does a bootstrapped software company effectively market especially when its founders despise (and, in fact, suck at) sales and marketing? They offered solutions and suggestions for Sys Admins via content in blogs, KB’s, videos and webcasts. Last names notwithstanding we actually are identical twin brothers.

Analytic Tools 40

Analytic Tools Marketing Research Software Technical Review 40

UX Studio: Product Management

JULY 29, 2020

Hired as external consultants, researchers, and product designers, sometimes we are asked to join an existing product team and help in transforming an organization from the inside. . One of the first things every UX lead learns at UX studio is that there are no prepackaged solutions to provide for clients.

Leadership 56

Leadership Research Software Development Team Review Product Research 56

Business of Software Conference

OCTOBER 1, 2019

Rich Mironov (CEO, Mironov Consulting) – What To Do About Your Audience’s Real Roadmap Questions from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events. BoS USA 2019 BoS Europe 2020. Unsubscribe anytime.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

ProductCraft

AUGUST 14, 2018

His curiosity and extensive research led him to write Hooked: How to Build Habit-Forming Products. My name is Nir Eyal, and most recently, I wrote the book, Hooked: How to Build Habit-Forming Products and I study how different products change our behavior. EB: Let’s talk a little about one of your blog posts.

Research Software 66

Research Software Product Research User Testing Customer Experience 66

The Product Coalition

MARCH 23, 2018

Even if this were true, Thompson cites no sources or studies when making this assertion and even as a blog or opinion piece, proving her case would be of value. To me, sending an email is the 2018 equivalent to sending snail mail. For example, how many survey tools exist that have no discernable differences between them?

Technical Review 60

Technical Review Reporting Tools Research Software Product Research 60

Intercom, Inc.

AUGUST 30, 2018

From there I went to LinkedIn, where I became their first Head of Design, helped add user research, and built out their design discipline. I learned about how hardware and software work together. Then I moved over to Google and ran their Apps team. Sam Altman (@sama) August 21, 2018. They’ve just come back to us.

Customer Experience 149

Customer Experience Research Software Leadership User Testing 149

Business of Software Conference

OCTOBER 29, 2018

Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events. BoS Europe 2019 BoS USA 2019. Don't Miss a Thing - Get BoS Updates.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Intercom, Inc.

MAY 21, 2020

There’s a lot of that: relying on Slack, relying on Intercom within the team communication technologies we have. . You recently wrote a blog post that talked about how automation helped save Intercom $400,000 , which is not nothing. We’re obviously focusing more on the former today. Kaitlin: Absolutely. It resolved about 0.5%

User Testing 221

User Testing Customer Experience Data Visualization Reporting Tools 221

Business of Software Conference

NOVEMBER 28, 2019

There are three main aspects to sales: Planning, Selling, and Tools. This talk from Stephen Allott takes you throught the journey of planning for success and which rules and tools can help and hinder your organization. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40

Usersnap

AUGUST 26, 2021

There’s a lot of details, but the main takeaways of this article are to learn: how to increase product development ROI by utilizing customer feedback methods of collecting and responding to customer feedback the software for managing and analyzing the voice of customers in context. Most recommended customer feedback software.

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119

Userzoom

AUGUST 6, 2019

Katja Borchert, Senior Product Owner & UX Researcher, and Pietro Romeo, UX Researcher, reveal practical and leftfield examples of user research at FlixBus in their presentation ‘Don’t Guess It, Test It!’. So, my name is Katja. I joined FlixBus in 2018 as a Senior Product Owner and researcher.

User Testing 101

User Testing Product Research Presentation Research Software 101

Intercom, Inc.

JANUARY 28, 2021

For those working in the public sector, Amanda is a household name – she was the National Political Director for Secretary Hilary Clinton during the 2016 Presidential Campaign and served as the Chief of Operations at the California Department of Justice in 2017 and 2018. Mistakes come with the territory.

Customer Experience 249

Customer Experience Feedback Software Research Software Government 249