Remove 2018 Remove Customer Experience Remove Data Visualization Remove Systems Review
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Mobile Customer Response Rates Grew by 20% Last Year: New Data from our 2018 Benchmark Report

Alchemer Mobile

Customer centricity and customer experience management are the hot topics of this year’s business conversations. They need to be able to understand the analytics behind customer interaction and response rates so they can make data-driven decisions. 20% more customer feedback and a 91% response rate.

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Predictive Analytics in Healthcare

Reveal

Reveal Embedded Analytics. For a long time, healthcare professionals have been struggling to help their patients get better. The abundance of data available at an organization’s fingertips transforms the entire industry. Real-time, accurate insights that can impact patients are extremely important.

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Tools to Collect More Mobile Customer Feedback

Alchemer Mobile

Picture this: Your customer is about to hit “checkout” when the whole app crashes. As a product manager, you’re probably on the other end, watching the app user analytics roll in, wondering why shopping cart abandonment has suddenly spiked. Customers are dropping like flies and you have no idea why.

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Quantum UX Research

UX Planet

The potential of quantum computing and artificial intelligence to enhance user research User research is crucial for the human-centered design of digital products and services. By deeply understanding users’ needs, desires, and contexts, companies can create meaningful solutions that address real human problems.

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How we ensure the highest standards of data privacy and compliance within Intercom

Intercom, Inc.

At Intercom, we believe trust is at the core of every relationship between a business and its customers. Your data is our most critical asset. We handle the security of your data so that you can focus on acquiring, engaging, and retaining your customers. We leave no stone unturned when it comes to data privacy.

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The Future of Digital Health: Realities vs Opportunities

The Product Coalition

Healthcare providers all around the world are moving to digital health technology due to its tremendous potential to address critical industry concerns and improve healthcare quality. The multifaceted service platform is the solution to the industry’s key challenges. Exploring the current ever-evolving digital health landscape 1.

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Will AI Increase the Reach of BI and Analytics?

Birst BI

These adoption rates include all the users of the BI system – administrators who manage the system, analysts who build reports, and business users who consume reports for better decision making. For example, it is not uncommon for a business user to ask more questions outside the scope of a delivered report.