Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re building a consumer subscription app, this post is your new bible. Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. A massive thank-you to Phil for doing the work to put a piece like this together.

User Testing 131

User Testing Feedback Software Framework Onboarding KPIs 131

The Product Guy

FEBRUARY 1, 2018

As a teacher, I’m always playing with new frameworks or ways of teaching. I sometimes miss building software products myself, but being a part of teaching and expanding Product Management is a passion. The nomination period for The Best Product Person of 2018 has begun! Getting to Here. > Jeremy Horn The Product Guy.

Product Management 230

Product Management Product Manager Management Management 230

Intercom, Inc.

MARCH 8, 2018

In a time where buyer behavior has rendered cold calling nearly obsolete, successful sales prospecting begins with using tools like live chat and social media to build relationships. January 1, 2018 I officially started my role as CEO of my own company, Empire Selling. Make sure you’ve got that viable program or platform.

Research Software 186

Research Software Feedback Software Reporting Tools User Testing 186

Mind the Product

MAY 13, 2019

We recently reached 1,800,000 current account customers – after launching in January 2018 – and are focusing on growing our user base and revenue. Finally we structure the “what” – this means we create systems, frameworks and processes, rather than feeding squads a roadmap. Explain the why.

User Testing 194

User Testing Research Software Feedback Software Customer Experience 194

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. Build a multi-channel personalized communication system.

Data Visualization 86

Data Visualization Research Software Reporting Tools Analytic Tools 86

Product Innovation Educators

FEBRUARY 9, 2018

I use the IDEA Framework to express the activities in the discipline of product management. The product manager role is becoming more qualitative in 2018. Brainstorming is a go-to tool for many people. Explore the research and what to do instead at [link]. Brainstorming is killing creativity and innovation.

Product Management 120

Product Management Product Manager Product Research User Testing 120

The Product Coalition

JUNE 26, 2023

However, it is near impossible to gain enough context if we are not equipped to navigate the complexity of systems that now touch our everyday lives. The SHAPE Map is a cognitive framework that allows us to understand the context surrounding information by extrapolating beyond what is directly presented.

Research Software 148

Research Software User Testing Events Framework 148

Indicative

OCTOBER 8, 2020

gamers’ weekly leisure time going to playing games as of 2018 — companies are sitting on treasure troves of insight. You need an analytics solution and data strategy that can help make that information useful. . What in-app or in-game purchases were made? billion video gamers around the world — and 16% of U.S. Image Source: PwC.

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Mind the Product

MAY 5, 2020

In the course of researching this guide, we found that some think digital accessibility means simply making multiple digital channels available to customers while others described usability instead of accessibility. At a glance, many accessibility features can be seen on websites or apps. ” Sadly, Jonathan’s not wrong.

Reporting Tools 172

Reporting Tools Research Software Product Management Product Manager 172

Userzoom

JUNE 6, 2019

UX researchers, Soma Ray & Stephanie Agotborde, describe how they created the ultimate UX super-team at Booking.com. In the following video and transcript of their talk at BetterUX London 2019 , Soma and Stephanie discuss their belief that research is a team sport, rather than a monolithic process that sits in isolation.

User Testing 93

User Testing Research Software Product Research UX 93

The Product Coalition

MAY 24, 2021

They lead meetings, brainstorming sessions, customer research calls, and a multitude of interactions. I left my position as a Director in 2017 when I decided to switch to more traditional software products. I moved to Autodesk in 2018, by way of the acquisition of PlanGrid, a construction productivity software solution.

Product Research 179

Product Research User Testing Research Software Feedback Software 179

Mind the Product

MARCH 30, 2020

Today, Bernard Hosanna is based in Singapore and works a product strategist at SouthEast Asia’s super app, Grab , but, like many in the game, he hasn’t always worked in product. Bernard studied engineering with a focus on telecoms at Singapore’s Temasek Polytechnic. “I always have innovation on my mind too,” he says.

User Testing 150

User Testing Finance Transportation Research Software 150

Intercom, Inc.

OCTOBER 19, 2022

When expiry isn’t available, tool owners review and baseline access quarterly. We implement a Zero Trust system architecture which mandates biometric authentication on company-managed devices, ensuring access to all cloud services is adequately protected. It’s granted only when needed, with expiry where possible.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

The Product Coalition

JANUARY 26, 2021

80 to over 100 hours per week to “change the world” is what Elon Musk wrote in a 2018 tweet, referring to what was considered a standard working week at the time Tesla was ramping up production of its Model 3 sedans. Research-based?—? At Hidden, the GV Design Sprint is a key tool in our product innovation arsenal. Tells a story?

Vision 187

Vision Product Research User Testing Workshop 187

UX Planet

SEPTEMBER 16, 2024

You thought you had it sussed: you knew that all UX projects started with extensive user research; you knew that prioritised requirements were essential; you knew that a project is judged on its final deliverables. The Lean Research Loop The Lean UX approach as an iterative project life cycle has been conceptualised as the Lean Research Loop.

User Testing 98

User Testing Product Research UX Research Software 98

Userpilot

MARCH 8, 2022

In 2018, Perri published a popular book entitled “ Escaping the Build Trap : How Effective Product Management Creates Real Value ”. An iterative product framework for identifying and pursuing the right opportunities to create value. Harvard Business School appointed Perri to teach product management in their MBA program in 2019.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Mind the Product

SEPTEMBER 14, 2018

Some areas of business strategy are relatively well known – we understand the problem, we can trust what our customers say on the topic, and the solution is fairly clear. The New Horizon Framework. Known vs Unknown. There is an existing market and general knowledge on how to bring value in that space.

Customer Experience 195

Customer Experience User Testing Customer Feedback Product Research 195

Modus Create

MARCH 1, 2019

Our digital transformation work led to new technology partnerships, too. In 2018, Modus gained an official Standard Consulting Partner certification with AWS and earned, for the first time, an Atlassian Consulting Partner accreditation. And, made a reference app, BEEP , to prove it works! BEEP App Design.

Research Software 74

Research Software Certifications Consulting Naming 74

Imaginary Cloud - Design

JULY 2, 2020

However, it's likely that they are outdated regarding society/technology/design patterns or to only present high-level good practices that are more or less atemporal. If you provide detailed UX or UI advices, you will become obsolete once a new technology gets trendy, or once an unexpected world event changes user behavior.

Books 138

Books Technical Review Research Software Data Visualization 138

Modus Create

MARCH 8, 2020

As the world observes International Women’s Day on March 8th, it is a great reminder to celebrate the women that help drive Modus and support women in technology every day. While many articles focus on the lack of women in technology, that is not the approach I want to take. Technology consists of many different roles and jobs.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

Userzoom

DECEMBER 20, 2017

At the start of 2017 I made several predictions about UX design and research. Hopefully you had a great 2017 and (soon) a very happy 2018! A quick recap for UserZoom – in early 2017 we redesigned the entire UserZoom product and have consistently improved it throughout the year, and will continue to do the same in 2018.

Data Visualization 50

Data Visualization User Testing Research Software Customer Experience 50

Mind the Product

AUGUST 24, 2018

While each company and product is obviously different, this is a framework covering the universal conditions and patterns that have to hold true to achieve product/market fit. Problem Space vs Solution Space. The Product/Market Fit Pyramid. Defining your Value Proposition.

User Testing 188

User Testing Product Marketing Marketing Customer Experience 188

Product Talk

JANUARY 19, 2022

In 2018, I partnered with Hope Gurion to expand my coaching capacity. Advances in technology are allowing us to grow our class sizes without compromising the student experience. Research suggests that the people we spend the most time with impacts who we become. I coach product trios , so 30 teams typically means 90 people.

Product Research 264

Product Research Workshop Weak Development Team Books 264

The Product Coalition

AUGUST 7, 2018

He talks about the brain chemistry that causes us to crave things like kissing and chocolate and facebook apps, and gives a couple of strategies for stimulating craving in users. Director of Product @ MasterCard. It’s not the best product that wins.

Research Software 60

Research Software Customer Experience User Testing Customer Feedback 60

UX Planet

MARCH 5, 2024

Created by scientists and pioneers in fields like human psychology, programming, product design, and UX design, these laws have been repeatedly refined through decades of diligent research and experimentation. They serve as guiding principles, providing a solid framework for understanding how modern-day users interact with digital products.

Data Visualization 98

Data Visualization UX Research Software Feedback Software 98

Mind the Product

FEBRUARY 28, 2018

Last year, our team here at insightsoftware.com, makers of Hubble , moved from Scrum to a Kanban software development approach. Where we are in 2018. Over the last year, we’ve built up a long list of technical debt – fixes to the framework that will save time, but don’t deliver obvious business value. Introduction.

Product Research 125

Product Research Testing Research Software Software Development 125

Usersnap

JUNE 30, 2022

What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth How is Product-Led Growth The Right Strategy For Your SaaS Business? What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

The Product Coalition

MAY 15, 2019

The agile manifesto turned eighteen this year, the Scrum framework is even older?—?have Scrum and the agile manifesto were created in a time where we used to still package and ship software physically. a framework which promotes rapid feedback cycles and adaptation, they created what we know today as Scrum.

Product Management 92

Product Management Product Manager User Testing Product Research 92

Amplitude

NOVEMBER 12, 2018

Holly Hester-Reilly has a fascinating, experiment-driven meets systems-thinking perspective on product management. Prior to jumping into product roles at Shutterstock and Media Math, Holly studied chemical engineering, and practiced research science for several years. You have a background in chemical engineering. And you know what?

Product Research 97

Product Research User Testing Research Software Customer Experience 97

Good Product Manager

JANUARY 28, 2018

Happy 2018! It’s been a few months but I’m back with some big news for 2018, including a (long-overdue) site redesign that, among other things, should look much better on mobile devices. tools and technologies for product management). tools and technologies for product management).

Agile 60

Agile Events Roadmap Product Management 60

Good Product Manager

JANUARY 28, 2018

Happy 2018! It’s been a few months but I’m back with some big news for 2018, including a (long-overdue) site redesign that, among other things, should look much better on mobile devices. tools and technologies for product management). tools and technologies for product management).

Agile 60

Agile Events Roadmap Product Management 60

The Product Coalition

MARCH 23, 2018

Where SaaS companies get prioritization wrong and a new approach to get it right There are many ways to prioritize what makes it onto your SaaS product roadmap and most of them are incredibly time-consuming and only done by your product teams. We also looked at some other research by Mind the Product and by Richard Banfield.

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

Amplitude

DECEMBER 12, 2018

In 2014, data predicted that less than 0.01% of mobile apps would be considered a financial success by 2018. We don’t know how true this prediction ended up, but the data remains a stark reminder that building a successful mobile app requires a combination of expertise, dedication and innovation. Why is Pre-Planning Important?

Analytic Tools 65

Analytic Tools Research Software Feedback Software Data Visualization 65

eG Innovations

APRIL 12, 2019

IT teams are always on the lookout for the right solution to help them with application performance troubleshooting, and knowing what went wrong, why, for how long, who was affected, etc. CAPM tools that focus on providing contextual insight and actionable analytics to troubleshoot application performance problems are the need of the hour.

Reporting Tools 49

Reporting Tools Data Visualization Naming Research Software 49

ProductBoard

JANUARY 29, 2019

INDUSTRY is easily one of the biggest and best-known conferences specifically for software product managers. However, we should be transparent and mention that we—productboard—sponsored Jam London 2018. That said, there is the Strive UX Research conference coming to Canada. INDUSTRY: The Product Conference. So there’s that.

Research Software 74

Research Software Feedback Software Product Research Product Management 74

Business of Software Conference

NOVEMBER 12, 2019

Her Social Media scheduling SaaS MeetEdgar is proudly bootstrapped in a market that has some very well-funded competitors – Hootsuite alone has taken nearly $300 million in funding. In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. Transcript.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Agile Velocity

JUNE 6, 2018

However, it’s not always clear who will be filling those roles as an organization begins using its chosen framework. Organizations are already fully staffed to their current way of developing software, and it stands to reason that most of the folks who will be working in the new paradigm will be transitioning from an old role to a new one.

Agile 40

Agile Reporting Tools Product Research Research Software 40