freshtrax

SEPTEMBER 10, 2019

However, some are getting creative to stay relevant by leveraging new technologies and incorporating new media ( media that is native to computers/internet ) into their ecosystems. In this article, we will explore some of traditional media’s creative and innovative survival strategies and how they are working in the Japanese market.

User Testing 77

User Testing Research Software Customer Experience Advertising 77

UX Planet

DECEMBER 11, 2023

Where would the world be without the lasting impact of Voice Tech Global? In the first listicle of its kind, Polina Cherkashyna , one of the three co-founders of VTG, published the 2019 guide of conversation design courses (which has since been deprecated). Content is also continuously updated to keep up with industry trends.

Technical Review 76

Technical Review Certifications Software Review Feedback Software 76

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

Research Software 89

Research Software UX Feedback Software User Testing 89

The Product Coalition

SEPTEMBER 3, 2019

5/5 Prioritisation Matrix - Assessing the value of the ideas, we plotted against axis such as impact to user vs technical feasibility. User Acceptance Testing is more of a technical pass just before launch to check for any bugs. Answer= Product Owners, but that’s another article in itself, watch this space!).Think UT is not UAT!

User Testing 60

User Testing UX Product Research Data Visualization 60

The Product Coalition

DECEMBER 15, 2020

In March 2019, Amazon saw 85 percent of mobile activity coming through its app. This is especially important for apparel and accessories, as users might want to review the accessories or prints carefully. Use tables for technical specifications of the products. It is more convenient to read structured reviews. mobile U.S.

Feedback Software 127

Feedback Software Technical Review User Testing Customer Feedback 127

Mind the Product

JULY 2, 2019

Lucie McLean started on mobile products before the launch of the iPhone – she once held a phone for an illustration in a BBC article, and as a result, has some of the most famous hands on the internet. John T Gourville, Eager Sellers and Stony Buyers: Understanding the Psychology of New-Product Adoption in the Harvard Business Review.

Product Research 138

Product Research Technical Review Entertainment Consulting 138

Imaginary Cloud - Design

JULY 2, 2020

The thing is: a book can expand a topic in much more depth than any blog article or podcast will ever be able to do - at least if it is a good book. However, it's likely that they are outdated regarding society/technology/design patterns or to only present high-level good practices that are more or less atemporal.

Books 138

Books Technical Review Research Software Data Visualization 138

The Product Coalition

JUNE 21, 2021

we also face the question of how we will make digital technology truly accessible for everyone, regardless of their physical or cognitive abilities. The distinction between the two terms tends to get blurred, and it’s because the definition of each term is fluid and changes as different technologies become more or less relavant over time.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

freshtrax

JULY 2, 2019

Monthly site visits (as of June 2019). As Rakuten’s annual transactions include its other e-commerce businesses such as hotel/flight booking, Rakuten Pay , and Rakuma (we will cover Rakuma later in this article), it is more likely that Amazon outperforms Rakuten as an e-commerce marketplace. Top Japanese B2C e-commerce marketplaces.

User Testing 92

User Testing Research Software Reporting Tools B2C 92

Bain Public

JULY 13, 2020

Since meeting at Techstars Montréal AI Accelerator in 2019, we’ve worked with Blaise Transit to provide them with the product leadership consulting, coaching, advice and support they need to bring their entire technical roadmap to the next level. The Product Strategy: How We’ve Helped Blaise Transit. Other Companies We’ve Worked With.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Technical Review 52

Bain Public

SEPTEMBER 14, 2021

Centech is dedicated to high-tech (deeptech) companies with high growth potential. Centech performs particularly well in the fields of medical technology, manufacturing, telecoms and microelectronics and other intelligent objects. Due to the ongoing pandemic, the workshop will be held in a hybrid format.

Workshop 52

Workshop Technical Review Artificial Inteligence Data Visualization 52

The Product Coalition

SEPTEMBER 5, 2022

In the year of 2019, before the world went ‘ bananas ’, I met what would become the backbone of my prioritization mindset?—? Disclaimer: sharing something that was tested solely by my personal experience should be enough for you to take this article with a grain of salt. The Opportunity Solution Tree by Teresa Torres.

Product Research 112

Product Research Software Review Data Visualization User Testing 112

Lenny Rachitsky

FEBRUARY 13, 2024

For a decade, she’s worked closely with tech companies to drive behavior change. It’s technically complex. Testing multiple prices in the market for SaaS products also means maintaining them—which no technical team wants to do indefinitely. Enter my friend Kristen Berman. What if we annoy users?

Data Visualization 104

Data Visualization Product Research User Testing Research Software 104

Intercom, Inc.

APRIL 13, 2021

It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. To provide the needed level of this “invisible” management, we utilized a combination of two technologies – Chef and AWS Systems Manager (SSM). Core part of Intercom.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

The Product Coalition

DECEMBER 17, 2019

We’ve just made it through a decade that completely revolutionized the way we think about tech. Top companies have completely changed the face of tech, transforming our lives. Siri received mixed reviews when she first landed in the iPhone 4S in 2011. Siri received mixed reviews when she first landed in the iPhone 4S in 2011.

Wireless 79

Wireless Technical Review Research Software User Testing 79

Gainsight

MAY 7, 2019

Meet some of these stellar human beings in person at Pulse 2019. Moatti is also a technology visionary, entrepreneur and investor. As if that wasn’t enough, she’s also an award-winning bestselling author and the mind behind, “ Mobilized: An Insider’s Guide to the Business and Future of Connected Technology.”.

Technical Review 49

Technical Review Product Research User Testing Customer Experience 49

Gainsight

MAY 8, 2019

The only advice I can give is: read the reviews , read the comparisons , read the case studies , and demo everything. Technically, but under the hood, it has the same engine as before. The technology at the root of Pendo, meant to track pageviews, doesn’t scale the way Gainsight PX’s next-generation architecture does.

Analytic Tools 49

Analytic Tools Feedback Software Data Visualization Reporting Tools 49

Intercom, Inc.

JANUARY 28, 2020

Using a combination of self-service features, like our Article search app , tags , assignment rules and routing, GetAccept keeps its large inbound conversation volume manageable, ensuring the right conversations are always routed to the right agents. . . After implementing Intercom, conversations grew 10x and continue to grow.

Customer Communications 138

Customer Communications Inbound Customer Experience Outbound 138

Modus Create

OCTOBER 13, 2020

It’s not a secret, and it has more to do with people than it does with technology. In October 2019, we partnered with our large non-profit client to narrow down opportunities in the financial health space and to create a solution that solves customers’ most painful problems. How It All Started. The Process. Shortcuts and Efficiencies.

User Testing 98

User Testing Research Software Analytic Tools Product Research 98

Intercom, Inc.

DECEMBER 18, 2019

As 2019 draws to a close, it’s time to reflect on another amazing year at Intercom. In this post, members of the Intercom Content Team offer their highlights of the year, from the projects they most enjoyed working on to the articles they just enjoyed reading. One last article that elicited an “aha!” Enter bots.

Research Software 30

Research Software Reporting Tools User Testing Customer Experience 30

The Product Coalition

AUGUST 12, 2020

As AI technology spreads across the globe, new locations are arising as potential hotbeds for the growth and development of AI technology. In this article we talk with Gibson about his work at Konduit AI and the potential for AI implementation in the SE Asia market. Gibson sees great potential in these areas.

Reporting Tools 80

Reporting Tools Research Software Artificial Inteligence Data Visualization 80

Userpilot

MAY 10, 2023

This article examines what artificial intelligence in marketing looks like today. It shines a spotlight on: Famous marketing brands that have integrated AI technology. TL;DR AI marketing involves leveraging AI technologies like machine learning, deep learning, etc., Marketing AI best practices. AI-powered marketing tools.

Data Visualization 64

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 64

Intercom, Inc.

DECEMBER 5, 2019

Over this same period, one tech company has emerged to become similarly entrenched in the everyday life of people around the globe. What can we, in the SaaS sector, learn from one of tech’s true behemoths? But marketing disruptive technology (like AI and chatbots) comes with a lot of landmines.

Feedback Software 118

Feedback Software Artificial Inteligence Reporting Tools Technical Review 118

freshtrax

JULY 23, 2019

Worldometers, 2019 ). World Population Review, 2019 ) ( Statistics Bureau Japan, 2019 ). World Population Review, 2019 ). Nippon, 2019 ). Japan Times, 2019. Japan Times, 2019 ). Statistics Bureau Japan, 2019 ). Statistics Bureau Japan, 2019 ). Related Article?

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

Usersnap

FEBRUARY 6, 2021

Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. Used by Canva, Microsoft, and Facebook, the company literally wrote the book on product feedback and improving customer experience in 2019. It’s also free to download. By Steve Jobs. My Customer.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. – lie beyond the realms of this article but one thing is clear: this market is HUGE. What is a marketing technology stack?

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Intercom, Inc.

JANUARY 5, 2022

We’ve gathered a list of articles, videos, and podcasts you can check out: Score Your Company’s SOC 2 Readiness. Adam: Thank you, it feels a bit surreal still, mainly due to just how quickly the company has gone from seed to series, all in under a 12-month span. How did you make the transition to compliance tech?

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

APRIL 8, 2022

You can watch the full interview on Finding Product-Market fit here , or read this article for a summary of the key points. They worked with many tech companies and were funded $50k from the first round of investors to build the MVP and find Product-Market fit. Here’s a review of how they did that. And so they united.

User Testing 94

User Testing Feedback Software Research Software Product Marketing 94

Johanna Rothman

NOVEMBER 11, 2019

As for certifications, as I write this in 2019, the agile community has too many framework battles. Here are some example bios, specifically for non-consultants who don't have a ton of experience: Jill Jones, currently a technical lead for BigCloudServiceProvider, experiments with agile approaches in teams and across the organization.

Technical Review 60

Technical Review Software Review Workshop Certifications 60

Gainsight

JULY 11, 2019

The cost and technology barriers to integrating the latest and greatest technological innovations into a B2B SaaS product are declining rapidly. B2B SaaS market saturation in a number of tech categories is real. Take the mar-tech category for example. They’re no longer differentiators.

Strategy 45

Strategy Technical Review Customer Experience B2B 45

The Product Coalition

JULY 10, 2023

In this article, we will: Explore the emerging trend of driving product growth through community activation and consumer-generated marketing. The customer acquisition cost has increased by 60% in the period from 2013 to 2019 and appears to keep growing at the same rate since then. Yotpo allows you to filter out reviews and posts.

User Testing 82

User Testing Feedback Software Analytic Tools Data Visualization 82

Usersnap

FEBRUARY 6, 2020

Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. Used by Canva, Microsoft, and Facebook, the company literally wrote the book on product feedback and improving customer experience in 2019. It’s also free to download. By Steve Jobs. My Customer.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

Product Talk

JANUARY 19, 2022

From 2015–2019, I was pretty much maxed out all the time. Here’s one review from a Continuous Interviewing course participant. Advances in technology are allowing us to grow our class sizes without compromising the student experience. Reviews really do help others find and evaluate the book. We can add more courses.

Product Research 194

Product Research Workshop Weak Development Team Books 194

Imaginary Cloud - Design

JULY 2, 2020

The thing is: a book can expand a topic in much more depth than any blog article or podcast will ever be able to do - at least if it is a good book. However, it's likely that they are outdated regarding society/technology/design patterns or to only present high-level good practices that are more or less atemporal.

Books 52

Books Technical Review Research Software Data Visualization 52

The Product Coalition

FEBRUARY 4, 2020

It could be to delight customers (measured in positive reviews and referrals) or reduce abandonment. As time goes along, you may find that features which used to be delighters move down closer towards ‘Basic Features’ as technology catches up and customers have come to expect them, so it’s important to reassess periodically.

Customer Experience 78

Customer Experience Product Management Product Manager Technical Review 78

Usersnap

JULY 16, 2021

Google’s tech alone didn’t build them into a top company; User Research matters too! Critical for their expansion, doing so also established current tech trends. How can tech and available data enhance research initiatives? Field tests, like on-location inquiries, can drag on due to logistics. Definitely not!

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

The Product Coalition

JULY 29, 2019

This article aims to provide you with some guidelines on how you can incorporate product analytics into your agile rituals through the lens of Scrum. You can make product analytics part of this ritual by starting your refinement session with a review of your product analytics. Sometimes it is about adding new work.

Data Visualization 60

Data Visualization Analytic Tools Research Software Technical Review 60