Gainsight

JUNE 23, 2020

My career in events started back in 2008 as a sales associate supporting sponsorship fulfillment. I fell in love with the nitty-gritty details of my job so I ventured out of sponsorship fulfillment and dove right into event management. Pivot…Pivot…Pivaat! February 28 – a day I remember well.

Events 88

Events Feedback Software Technical Review Systems Review 88

Centercode

DECEMBER 30, 2020

We still participated in team-building activities and social events (We couldn’t have done it without you, Zoom), and we still found ways to have a lot of fun. It can be really hard to start and see it through, but this year taught me how important it is and how great a positive impact that it has had on me.”

Positioning 97

Positioning Leadership Events Testing 97

The Product Coalition

NOVEMBER 23, 2021

APM (Associate Product Manager) Programs were a mainstay of the tech industry, especially in Silicon Valley, and were a reliable entry point for aspiring Product Managers. With the tech industry picking itself back up after the events of 2020, it’s high time we give APMs the TLC they deserve.

Product Management 135

Product Management Product Manager Management Management 135

The Product Coalition

JULY 10, 2020

While some may say that a Product Manager is ‘the CEO of the product’, that’s not entirely true. Both positions involve being the keeper of a vision, and both also have to be decision makers by curating ideas from many different sources. As a Product Manager, you have very little authority.

Product Management 98

Product Management Product Manager Management Management 98

Userpilot

DECEMBER 11, 2019

2020 is set to be a big year for SaaS. Hopefully, the product management tools we’re going to cover will help you out! The categories of product management tools are: Prototyping and UX (Userpilot, InVision, iRise). Feedback management (Canny, Airfocus, ProdPad). Product management tools for feedback collection.

Data Visualization 69

Data Visualization Feedback Software Research Software Analytic Tools 69

Alchemer Mobile

DECEMBER 21, 2022

In measuring expressed sentiment, we segment customers into four categories: Fans Shifted to Risks: Customers whose expressed emotion has shifted from positive to negative, or from Fan to Risk. Risks Shifted to Fans: Customers whose expressed emotion has shifted from negative to positive, or from Risk to Fan.

User Testing 130

User Testing Customer Feedback Feedback Software Product Research 130

Userpilot

MARCH 8, 2022

of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. Melissa Perri – Speaker, consultant, and teacher in Product Management. Melissa Perri is one of the most recognizable names in Product Management. CEO of Product Labs.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Amplitude

AUGUST 7, 2020

Additional improvements available to all paying customers include TV mode compatibility for public dashboards, the ability to request org access from public content, a streamlined content sharing UI, and the consolidation of public link and dashboards subscription management within Settings. New in Data Management. New in Analytics.

Data Visualization 52

Data Visualization Customer Experience Analytic Tools Dashboard 52

Business of Software Conference

NOVEMBER 30, 2020

April Dunford BoS USA Online 2020 from Business of Software Conference. Upcoming Events. This is a talk about positioning, but a little bit more about how you communicate your positioning or share your positioning. So let’s start with the positioning, like what exactly is level jump? So here we go.

Research Software 64

Research Software User Testing Positioning Product Research 64

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. What does product management include?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

SEPTEMBER 14, 2022

In this article, we included the best tips and advice for product marketing managers (PMMs) on how to launch a product, along with various tips that can help your process go smoothly. Both Product Marketing and Product Management teams need to work together. Write a positioning statement- how is your product different?

Product Research 98

Product Research Feedback Software Research Software Product Marketing 98

The Product Coalition

FEBRUARY 5, 2021

This is a free sample story from my book The Making of Product Managers. It is unusual that Michael’s first brush with product management was during his master’s degree in systems design engineering. He finally landed a job as Producer at a product agency, the equivalent of a product manager at a traditional product company.

Research Software 157

Research Software Analytic Tools Product Management Product Manager 157

Usersnap

JUNE 8, 2020

Usersnap’s 1st virtual summit, The Journey To Customer-Centric Growth , set sail on May 20th 2020. 51 speakers from around the globe shared their success stories, strategies and hacks at the event. says a Customer Success Manager from the UK. Managing Customer Experience – more easily said than done.

User Testing 40

User Testing Customer Feedback Customer Experience Feedback Software 40

Mind the Product

NOVEMBER 13, 2019

. “You must be intentional about your personal and career development” Oluwatobi Otokiti, a Product Manager at Andela in Nigeria, has been working in product management for five years. However, just seven years ago, she had no idea what product management was. So how did she get to where she is today?

Product Management 106

Product Management Product Manager Customer Experience Management 106

Userpilot

FEBRUARY 17, 2021

We’ve collected the best events for product folks that you can attend online or in-person. What: 1,500 tech product managers and product developers gather online at one of the world’s largest product management & development conferences. for access to all the post-event recordings + slides, £299.00 Table of contents.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

Alchemer Mobile

APRIL 16, 2020

It’s an interesting time to be in marketing and product management. One event can trigger an emotion, whereas sentiment is based on how emotions surrounding a topic (in this case, your brand) change over time. Sentiment is typically measured positively or negatively; emotion allows for a wider range.

Data Visualization 147

Data Visualization User Testing Customer Experience Customer Feedback 147

The Product Coalition

JANUARY 18, 2021

TL; DR: Scrum Master Anti-Patterns from Job Ads Job ads for Scrum Master positions reveal great insight into an organization’s progress on becoming agile. I analyzed more than 50 job ads for Scrum Master positions to gain these. Meetup on Feb 3, 2021: Hands-on Agile #29: Scrum Guide 2020?—?Reloaded.

Technical Review 89

Technical Review Advertising Agile Customer Experience 89

Mixpanel

SEPTEMBER 21, 2023

Kevin Xu is an engineer-turned-product manager with experience at big tech companies like Google and Stripe. Under Sir Jack, I felt so much more free to talk about some of my more insane ideas, like GameStop back in October of 2020. Maybe we have reminders of these events coming up. They say write what you know.

Analytic Tools 116

Analytic Tools Research Software Data Visualization Technical Review 116

The Product Coalition

DECEMBER 26, 2023

Machines can currently manage many such duties better than humans: they never fatigue, and they don’t feel the consequences of pressure throughout even the most difficult processes. To increase their market position, major companies in the computer vision in healthcare sector are focusing on creating AI-based technology. Check it out.

Healthcare 109

Healthcare Research Software Analytic Tools Reporting Tools 109

Alchemer Mobile

JULY 16, 2020

When we experience emotion, chemicals are released in our brains that make us feel positively or negatively about what’s happening in front of us. In measuring expressed sentiment, we segment customers into four categories: Fans Shifted to Risks: Customers whose expressed emotion has shifted from positive to negative, or from Fan to Risk.

User Testing 147

User Testing Customer Experience Customer Feedback Data Visualization 147

Intercom, Inc.

MAY 7, 2020

is a special four-part series on Inside Intercom that explores how people across many industries and countries are managing to persevere with the help of technology. This episode features conversations with: Loren Padelford , General Manager of Shopify Plus, on how are individual stores coping with their move online.

Marketing 210

Marketing Magazine Customer Experience Government 210

The Product Coalition

NOVEMBER 10, 2020

Facilitating the human touch through pixels 2020 has been a year of many lessons. These recent events highlight the criticality of the pockets of human-centered innovation that enable technologies to become more understanding of and empowering to consumers. I’ll be exploring a few examples of human-centered tech that work, below.

Feedback Software 135

Feedback Software User Testing Customer Feedback Customer Experience 135

ProductPlan

OCTOBER 1, 2020

Product managers, product leaders, and product executives have no shortage of educational opportunities. From books , podcasts , and blogs to earning certificates and joining online communities , there is truly an abundance of options (read the short Guide to Product Management Resources to learn even more). Unplugging can be hard.

Research Software 86

Research Software Onboarding KPIs Technical Review Agile 86

Mind the Product

JUNE 13, 2019

MTP Engage Manchester will be back on the 6th and 7th February 2020 – and better than before. We received lots of positive feedback and suggestions of what we might do differently after this year’s event, and we’ve listened to this feedback to pull together what we hope is a conference that beats expectations. Progression.

Workshop 86

Workshop Feedback Software Events Leadership 86

Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Davin O’Dwyer , Senior Managing Editor.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Gainsight

JANUARY 4, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Customer Success resources from 2020. Customer Success Team Management. Churn and Risk Management. Managing Customer Relationships. Customer Success Team Management. The Number One Quality For Success As A Customer Success Manager.

Feedback Software 111

Feedback Software Customer Experience Customer Feedback User Testing 111

Gainsight

JANUARY 18, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Product Experience resources from 2020. Using Gainsight’s PX Analytics To Make Data-Driven Decisions and Qualify Event Leads. Powerful Product Positioning During Times of Economic Volatility ( Watch the webinar recording ). Product Adoption .

Analytic Tools 52

Analytic Tools Customer Experience Data Visualization Feedback Software 52

People-First Product Leadership

JANUARY 22, 2024

A 2023 study by Asana found that 88% of product managers feel stressed often or all the time. Often small stressful events fly under the radar, because they do not trigger the same response mechanisms that more obvious stress generates. Top that off with. Fortunately there are ways to fight back.

Product Management 52

Product Management Product Manager Customer Experience Product Research 52

BrainMates

DECEMBER 12, 2019

For those companies that do this well it has a positive impact on their overall business success – through enhancing their brand (and hence sales) and through a greater ability to attract and retain talented staff. As a social entrepreneur with Full Time Lives and in my Product Management consulting work for Brainmates.

Product Management 52

Product Management Product Manager Reporting Tools Weak Development Team 52

Centercode

NOVEMBER 13, 2020

2020 has been aptly dubbed the “Year of Streaming.” Coronavirus solidified an already shifting focus toward entertainment and events that consumers can enjoy from home. Coronavirus solidified an already shifting focus toward entertainment and events that consumers can enjoy from home. Industry Challenge.

Feedback Software 98

Feedback Software User Testing Customer Experience Product Research 98

The Product Coalition

DECEMBER 29, 2020

We’re here to teach you important skills and methodologies for Product Management, and having good mental health is as important an asset to any PM as data skills and tech knowhow. Product Managers can transition into their roles from all areas of business, which is a breeding ground for self-doubt.

Technical Review 127

Technical Review Product Research Certifications Data Visualization 127

The Product Coalition

DECEMBER 23, 2023

History of Office Design In light of David’s post, we wanted to surface a few events that led to our current ways of working, so we performed some historical research on the evolution of office design. The 2020 Pandemic to 2023… The 2020 pandemic led to isolation and sometimes loneliness for many. Here’s what we’ve uncovered.

Fractional CTO 112

Fractional CTO User Testing Research Software Reporting Tools 112

Amplitude

JANUARY 15, 2020

Throughout 2019, employees from all corners of the company have continued to organize events, create spaces, and build programs to promote and foster a sense of belonging. The team hosted many events and forums to acknowledge and celebrate our employees, discuss current events, and create safe spaces for inclusion-focused initiatives.

Feedback Software 52

Feedback Software Education Events Banking 52

Amplitude

JANUARY 15, 2020

Throughout 2019, employees from all corners of the company have continued to organize events, create spaces, and build programs to promote and foster a sense of belonging. The team hosted many events and forums to acknowledge and celebrate our employees, discuss current events, and create safe spaces for inclusion-focused initiatives.

Feedback Software 52

Feedback Software Education Events Banking 52

The Product Coalition

FEBRUARY 18, 2020

TL; DR: The Successful Scrum Master Meetup During the 19th Hands-on Agile meetup, 30-plus people addressed the path to becoming a successful Scrum Master or agile coach, following up on the “ Scrum Master Career 2020?—?Using phrased in a positive way?—?on We used two Liberating Structures microstructures?—?Appreciative

Data Visualization 78

Data Visualization Agile Analytic Tools Positioning 78

Business of Software Conference

SEPTEMBER 1, 2022

since 2020 Q1 (Pre-covid). Positioning. Their challenges, their needs and their questions were different and what worked for Shopify for SMBs would not work for enterprise customers and they undertook a major rethink of the new market and how the product was positioned to an entirely different audience. From ~14,000 to ~27,000.

Enterprise 52

Enterprise Customer Experience User Testing Differentiation 52

Mind the Product

APRIL 2, 2019

Great conversation, positive vibes, humourous and interesting sessions. Thank you to all of the brilliant speakers and the amazing organizers for an amazing event! We’ll be back in Singapore in 2020 – see you there? Sketchnotes of all the talks are coming soon too! Workshop Photos. Conference Photos. Your Reactions.

Workshop 111

Workshop Leadership Events Positioning 111