Mixpanel

JULY 8, 2022

If you aren’t familiar with the program, it helps startups find product-market fit faster by giving them up to $50,000 in free credits a year, worth up to 430 million monthly events—more than double the number offered by comparable programs. Mixpanel for Startups. Even in the best conditions, very few startups make it.

Data Visualization 110

Data Visualization Dashboard Startups Analytic Tools 110

The Product Coalition

MAY 3, 2020

Fast forward to 2020?—?a With very fewer peer interactions, these humble entrepreneurs are able to master the must-haves of their businesses like social media management, website development, and finance with powerful tools and resources. This article is a review of a newbie platform, Ubercircle. What’s Ubercircle 2.0?

Research Software 88

Research Software Reporting Tools Startups Customer Experience 88

The Product Coalition

DECEMBER 11, 2020

It’s a lesson that all product people need to learn; you can have all the ingredients for a successful product and still fall flat on your face. By now it’s well known that Quibi, which launched in April of 2020 and raised $1.75 By October 2020, the Wall Street Journal reported that Quibi would shut down.

Reporting Tools 146

Reporting Tools Download User Testing Certifications 146

Innovatemap

MARCH 17, 2021

I’ve been fortunate to work with countless technology companies in my career, and while I met with an incredible number of women executives, CEOs, marketers and more, I most often saw myself in a room among men. According to AnitaB.org’s Top Companies for Women Technologists Report , women technologists made up 28.8

Technical Review 111

Technical Review Reporting Tools Leadership Startups 111

Alchemer Mobile

AUGUST 5, 2020

Apptentive published our 2020 Mobile App Engagement Benchmark Report for Finance apps in early March, right as COVID-19 hit North America hard. The data in the report is from FY 2019 and serves as a yardstick to help app publishers measure customer emotion and understand what’s changed. You can download the full report here.

User Testing 246

User Testing Finance Customer Feedback Feedback Software 246

Intercom, Inc.

FEBRUARY 7, 2019

How do you put a box around a product that defies categorization? How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? Coda’s purpose: prove that docs can be as powerful as apps – and provide an elegant solution to the problems of 2020, not 1980.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

freshtrax

MARCH 17, 2021

In btrax’s first virtual event of the 2021 series, Localizing for the Japanese Market, we invited leading industry experts to share their professional experience launching products in Japan. Eugene Oh provided an outstanding presentation sharing insights from his experience as the [International] Product Marketing Lead at Square.

Reporting Tools 105

Reporting Tools Product Research Research Software User Testing 105

Userpilot

MARCH 11, 2022

Product management is a cross-functional role responsible for all stages of product development. Reports, statistics, and product benchmarks give you hard data on trends in the product world. Reports, statistics, and product benchmarks give you hard data on trends in the product world.

Analytic Tools 90

Analytic Tools Data Visualization Research Software Feedback Software 90

Mixpanel

SEPTEMBER 21, 2023

Read on for our conversation with Xu about finding product-market fit when you’re the ideal user, growing a following vs. growing an app, and what the future of social media looks like. So your community was gathering on Reddit and Twitter, but I’m guessing you started to see the product gaps that something like AfterHour could fill?

Analytic Tools 116

Analytic Tools Research Software Data Visualization Technical Review 116

Userpilot

AUGUST 26, 2021

Believe it or not, there used to be a thing called on-premise software that you have to install and upgrade yourself. In this ultimate guide to SaaS product management, we'll walk you through the benefits of SaaS over on-premise software and how you can build a successful product as a SaaS PM. Nightmare, right?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Amplitude

JULY 29, 2020

For example, Netflix’s product vision is “becoming the best global entertainment distribution service.”. Mission: stellar service, valuable partner, sustained profitable growth, huge impact. One part of Netflix’s strategy is to make their product as easy to use and access as possible. Take the New York Times.

Data Visualization 83

Data Visualization User Testing Analytic Tools Product Strategy 83

The Product Coalition

JANUARY 11, 2024

Reporters and Educators — Not Pundits and Commentators If you value what Product Coalition does as an education community, learn about the types of writers we support. The focus — report stories on work activities, research and insights. Emphasis on constructive perspectives and opinions. More about that later.

Reporting Tools 112

Reporting Tools Education Research Software Construction 112

ProductPlan

DECEMBER 11, 2019

With your support, we dove into the most result-driven strategies, popular frameworks, and groundbreaking leaders who changed the product management landscape. And in 2020 we will more than double what we’ve done to keep up with all the changes. Sure, product managers need numbers to report up the chain to track progress around goals.

Technical Review 59

Technical Review Systems Review Software Review Onboarding KPIs 59

The Product Coalition

JANUARY 12, 2024

Reporters and Educators — Not Pundits and Commentators If you value what Product Coalition does as an education community, learn about the types of writers we support. This is why at Product Coalition, as a learning community, we feel we need more reporters and educators, and less pundits and commentators.

Reporting Tools 97

Reporting Tools Education Research Software Construction 97

Userpilot

FEBRUARY 12, 2021

However, our State of SaaS Product Onboarding study we did in 2020 (2021 report coming soon!) Of the 1000 companies we signed up for to study their onboarding, 73% of B2C companies offered a free or freemium product, and 86% of B2B brands offered a free trial instead of freemium. Take email automation tools.

User Testing 98

User Testing Reporting Tools B2C Customer Experience 98

Gainsight

SEPTEMBER 28, 2022

The software world is chock-full of models, frameworks, schemas, configs, processes, workflows, journeys, blueprints and so many other business-planning growth strategies that make every business consultant’s mouth water. And when your product is made from millions of lines of code? ” Pun intended. Growth is hard.

Feedback Software 52

Feedback Software Onboarding KPIs Customer Feedback Reporting Tools 52

Userpilot

JANUARY 8, 2021

On a scale of one to ten, how likely is it that you would recommend [your company/product/service] to a friend or colleague?”. Depending on how you implemented the survey-and your actual product-you will be left with a variety of responses. Some products are also inherently easier to produce satisfactory results.

Analytic Tools 66

Analytic Tools Feedback Software Data Visualization Weak Development Team 66

Innovatemap

OCTOBER 29, 2020

Even though video marketing is not a new concept, it is becoming more prevalent. According to Hubspot , 85 percent of businesses have used video as a marketing tool in 2020. For the marketing teams behind software products, video is a way to attract new leads by pulling back the curtain.

White Paper 40

White Paper Reporting Tools Customer Experience Strategy 40

Userpilot

JULY 8, 2021

Best product manager courses for mid-career PMs in 2021. Best product manager courses for advanced/pro PMs in 2021. Product management guides the development of a product at the intersection of technology, UX, and business. Let’s take a look at what skills a product manager course should teach you.

User Testing 60

User Testing Research Software Analytic Tools Feedback Software 60

Bain Public

APRIL 13, 2020

According to Alpha’s 2020 Product Management Insights Report , product management has entered the c-suite. As product management influences more high-level decisions and business strategies, partner alignment/collaboration becomes key. You don’t want to know the answer to a question you’re going to ask.

User Testing 52

User Testing Product Management Product Manager Customer Feedback 52

Gainsight

MARCH 19, 2020

They develop a deep understanding of the customer’s problems and how the company can offer a better overall solution. You get a real seat at the Product table when you can track the following for every incoming product and feature request: Contact title. Ease of workaround solutions. We have a solution.

Weak Development Team 59

Weak Development Team Data Visualization Reporting Tools User Testing 59

Userpilot

AUGUST 31, 2021

Resolution: The exact modifications that were made to the software to implement the change. <Bug fixes> Bug fixes for issues customers have reported ordered by level of impact to users. Userpilot happens to be a great tool for building these types of in-app release notes without any coding involved. Releasenotes.io

Feedback Software 93

Feedback Software Analytic Tools User Testing Data Visualization 93

Gainsight

MARCH 9, 2020

They develop a deep understanding of the customer’s problems and how the company can offer a better overall solution. You get a real seat at the Product table when you can track the following for every incoming product and feature request: Contact title. Ease of workaround solutions. We have a solution.

Weak Development Team 52

Weak Development Team Data Visualization Reporting Tools User Testing 52

Userpilot

JULY 6, 2021

How many people should there be in your SaaS product marketing team? When should you start building a product marketing team and what role should you hire first? Let's talk about how to build and structure product marketing teams for SaaS products. SaaS product marketing team structure.

Research Software 96

Research Software Feedback Software Product Marketing Marketing 96

Userpilot

DECEMBER 23, 2020

Which product trends emerged in 2020 and are here to stay? What are the biggest trends in Product for 2021 you must implement into your Product Growth strategy? Who’s who in Product these days? And what new product growth terms made it to our dictionary? Trends to Watch In Product – Table of Contents.

Analytic Tools 122

Analytic Tools Onboarding KPIs Data Visualization Product Research 122

The Product Coalition

MARCH 9, 2020

A pattern I’ve seen 4 or 5 times seems worth describing, since other folks may be experiencing it: a very early-stage B2B/enterprise company brings on a full sales team before finding product/market fit. Why is that export important if we have other ways of pulling data from the system?

User Testing 78

User Testing Enterprise Weak Development Team Product Research 78

ProductPlan

MAY 4, 2020

So, lean in towards friendliness when using your communication tool of choice. Another tool I use is Loom. I was working on releasing our Product Managers in 2020 report , the Anatomy of a Product Launch , our Finding Product Market-Fit book, the Feature-Less Roadmap book, and Mastering a Day in a Product Manager’s Life.

Technical Review 77

Technical Review Software Review Books Messaging 77

Iteratively Blog

MAY 31, 2020

Time and again, folks have used product analytics tools to better understand their customers. Businesses use analytics to determine product health, improve the customer experience, test product-market fit, and ensure that they are making the right investments with limited time and resources.

Data Visualization 97

Data Visualization Analytic Tools Onboarding KPIs User Testing 97

Intercom, Inc.

NOVEMBER 27, 2019

As the team at the Saas Commerce Platform Paddle has learned, real growth is about entering new markets – and that takes thoughtful attention to pricing, making inroads into new geographic regions, deciding whether to move upmarket (or downmarket), and offering new standalone products instead of bloated features tacked onto old ones.

Data Visualization 186

Data Visualization Reporting Tools Software Review User Testing 186

Userpilot

NOVEMBER 1, 2021

The goals of primary onboarding are normally referred to as: The Aha Moment : the instant when the customer understands the value of your product. Activation : the moment when the new user experiences the value of your product personally. This suggests that the market as a whole is increasingly aware of the value of onboarding.

Onboarding KPIs 90

Onboarding KPIs Analytic Tools Customer Experience Customer Feedback 90

Business of Software Conference

APRIL 17, 2020

In this BoS Talk from Business of Software Europe 2019, Amir will discuss why he believes remote-first could represent a massive paradigm shift with widespread implications for the future of work. So, we are creators of two tools; One is a task manager app that I started actually in 2007. And I needed to hire people.

Weak Development Team 64

Weak Development Team Feedback Software Software Review Reporting Tools 64

Userpilot

APRIL 16, 2021

You can use tools like Userpilot to create contextual onboarding for your users to help them derive value from your product right away and thus improve your average LTV and the LTV:CAC ratio. Remember to consider all sales and marketing costs, including salaries, while calculating CAC to prevent getting an inflated LTV:CAC ratio.

Data Visualization 93

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 93

Intercom, Inc.

OCTOBER 29, 2020

If 2020 taught us anything, it’s that a passive attitude towards non-discrimination isn’t enough. I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. Then, I moved to Intuit and worked there for 14 years.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Userpilot

JULY 13, 2021

10: Piola Digital Solutions. #11: It’s about anticipating what a user might want to do with a piece of software and making sure all elements are intuitive, easy-to-use, and visually pleasing. Ask to see the designer’s portfolio and look at what projects they’ve done in the past (type of product, tools used, industry, etc.)

Research Software 98

Research Software Feedback Software Data Visualization Reporting Tools 98

Intercom, Inc.

SEPTEMBER 19, 2019

It’s a timely conversation for us, coming hot on the heels of the release of our book Intercom on Sales last month and Steli’s own book The 2020 Startup Sales Playbook this week. It’s just interesting to see how the market is interpreting this. Ciaran: You have recently launched a new book, The 2020 Startup Sales Playbook.

Weak Development Team 184

Weak Development Team Customer Experience Startups Reporting Tools 184

PMLesson's Ace the PM Interview

SEPTEMBER 28, 2020

Those who are looking for a job in tech, whether it be in product management, software engineering, data science, or the like, have undoubtedly considered a career at Google. The best Googlers are those who can come up with brand new solutions to brand new problems. As of 2020, Google has a market capitalization of 1.1

Reporting Tools 98

Reporting Tools Software Engineering User Testing Customer Experience 98

Innovatemap

DECEMBER 10, 2020

With the end of 2020 on the not-so-distant horizon, it’s time to evaluate how to enhance the experience of 2021 consumers. Before we dive into the customer experience trends, let’s define what customer experience is, as it can often be confused for “customer service.” More humanized digital customer service experiences.

Customer Experience 52

Customer Experience User Testing Data Visualization Customer Feedback 52